---
description: Get detailed information about Grasp and how it can help you meet your business needs. Learn more about Grasp price, benefits, and disadvantages for businesses in Singapore.
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title: Grasp Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Grasp](/software/137037/grasp) > [Grasp Alternatives](https://www.capterra.com.sg/alternatives/137037/grasp)

# Alternatives to Grasp

Canonical: https://www.capterra.com.sg/alternatives/137037/grasp

> Explore the top alternatives to Grasp. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning help desk, ticketing, live chat, and call center software, easy to use from the start. Try it with a free 1-month trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Grasp](https://www.capterra.com.sg/compare/102188/137037/liveagent/vs/grasp)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is the all-in-one customer service support software that delivers exceptional experiences.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Grasp](https://www.capterra.com.sg/compare/137037/164283/grasp/vs/zendesk)
3. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer service software with live chat, help desk, chatbot, and AI agent options designed to streamline support.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Grasp](https://www.capterra.com.sg/compare/137037/144040/grasp/vs/tidio-chat)
4. **Zoho Desk** — 4.5/5 (2216 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Grasp](https://www.capterra.com.sg/compare/137037/169505/grasp/vs/zoho-desk)
5. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Grasp](https://www.capterra.com.sg/compare/124981/137037/freshdesk/vs/grasp)
6. **Wati** — 4.6/5 (207 reviews) — The Agentic Customer Engagement Platform built for Revenue Growth
   - [View profile](https://www.capterra.com.sg/software/204314/wati)
   - [Compare vs Grasp](https://www.capterra.com.sg/compare/137037/204314/grasp/vs/wati)
7. **Gladly** — 4.8/5 (140 reviews) — A modern customer service platform that powers fast, personal, AI-assisted support—no tickets, no silos, just seamless conversations.
   - [View profile](https://www.capterra.com.sg/software/156723/gladly)
   - [Compare vs Grasp](https://www.capterra.com.sg/compare/137037/156723/grasp/vs/gladly)
8. **Supportbench** — 4.8/5 (131 reviews) — Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
   - [View profile](https://www.capterra.com.sg/software/155934/supportbench)
   - [Compare vs Grasp](https://www.capterra.com.sg/compare/137037/155934/grasp/vs/supportbench)
9. **Kapture CX** — 4.2/5 (40 reviews) — Cloud-based omnichannel customer experience platform with AI-powered ticketing, self-service automation, smart routing, and support.
   - [View profile](https://www.capterra.com.sg/software/144560/Kapture)
   - [Compare vs Grasp](https://www.capterra.com.sg/compare/137037/144560/grasp/vs/Kapture)
10. **Hiver** — 4.7/5 (148 reviews) — Hiver is the agentic omnichannel customer service platform. 10,000+ teams trust Hiver to tackle complex support across channels.
    - [View profile](https://www.capterra.com.sg/software/142975/hiver)
    - [Compare vs Grasp](https://www.capterra.com.sg/compare/137037/142975/grasp/vs/hiver)
11. **Kustomer** — 4.7/5 (80 reviews) — Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences.
    - [View profile](https://www.capterra.com.sg/software/158128/kustomer)
    - [Compare vs Grasp](https://www.capterra.com.sg/compare/137037/158128/grasp/vs/kustomer)
12. **Yonyx** — 4.7/5 (259 reviews) — Yonyx interactive decision trees enable consistent, personalized customer service, improving Revenue, FCR, CSAT while reducing AHT.
    - [View profile](https://www.capterra.com.sg/software/130406/agi-self-service)
    - [Compare vs Grasp](https://www.capterra.com.sg/compare/130406/137037/agi-self-service/vs/grasp)
13. **Freshchat** — 4.2/5 (173 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
    - [View profile](https://www.capterra.com.sg/software/158117/freshchat)
    - [Compare vs Grasp](https://www.capterra.com.sg/compare/137037/158117/grasp/vs/freshchat)
14. **monday service** — 4.6/5 (111 reviews) — AI-powered service management that scales without complexity. Triage, route, and resolve requests faster with built-in AI
    - [View profile](https://www.capterra.com.sg/software/1069948/monday-service)
    - [Compare vs Grasp](https://www.capterra.com.sg/compare/137037/1069948/grasp/vs/monday-service)
15. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
    - [View profile](https://www.capterra.com.sg/software/192052/servicenow-customer-service-management)
    - [Compare vs Grasp](https://www.capterra.com.sg/compare/137037/192052/grasp/vs/servicenow-customer-service-management)

## Related Categories

- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)
- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/137037/grasp)
- [View Product Profile](https://www.capterra.com.sg/software/137037/grasp)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/137037/grasp> |
| de-AT | <https://www.capterra.at/alternatives/137037/grasp> |
| de-CH | <https://www.capterra.ch/alternatives/137037/grasp> |
| en | <https://www.capterra.com/p/137037/Grasp/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/137037/grasp> |
| en-AU | <https://www.capterra.com.au/alternatives/137037/grasp> |
| en-CA | <https://www.capterra.ca/alternatives/137037/grasp> |
| en-GB | <https://www.capterra.co.uk/alternatives/137037/grasp> |
| en-IE | <https://www.capterra.ie/alternatives/137037/grasp> |
| en-IL | <https://www.capterra.co.il/alternatives/137037/grasp> |
| en-IN | <https://www.capterra.in/alternatives/137037/grasp> |
| en-NZ | <https://www.capterra.co.nz/alternatives/137037/grasp> |
| en-SG | <https://www.capterra.com.sg/alternatives/137037/grasp> |
| en-ZA | <https://www.capterra.co.za/alternatives/137037/grasp> |
| es | <https://www.capterra.es/alternatives/137037/grasp> |
| es-AR | <https://www.capterra.com.ar/alternatives/137037/grasp> |
| es-CL | <https://www.capterra.cl/alternatives/137037/grasp> |
| es-CO | <https://www.capterra.co/alternatives/137037/grasp> |
| es-CR | <https://www.capterra.co.cr/alternatives/137037/grasp> |
| es-DO | <https://www.capterra.do/alternatives/137037/grasp> |
| es-EC | <https://www.capterra.ec/alternatives/137037/grasp> |
| es-MX | <https://www.capterra.mx/alternatives/137037/grasp> |
| es-PA | <https://www.capterra.com.pa/alternatives/137037/grasp> |
| es-PE | <https://www.capterra.pe/alternatives/137037/grasp> |
| fr | <https://www.capterra.fr/alternatives/137037/grasp> |
| fr-BE | <https://fr.capterra.be/alternatives/137037/grasp> |
| fr-CA | <https://fr.capterra.ca/alternatives/137037/grasp> |
| fr-LU | <https://www.capterra.lu/alternatives/137037/grasp> |
| ja | <https://www.capterra.jp/alternatives/137037/grasp> |
| nl | <https://www.capterra.nl/alternatives/137037/grasp> |
| nl-BE | <https://www.capterra.be/alternatives/137037/grasp> |
| pt | <https://www.capterra.com.br/alternatives/137037/grasp> |
| pt-PT | <https://www.capterra.pt/alternatives/137037/grasp> |

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