---
description: Get detailed information about Grasp and how it can help you meet your business needs. Learn more about Grasp price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Grasp Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Grasp](/software/137037/grasp) > [Grasp Alternatives](https://www.capterra.com.sg/alternatives/137037/grasp)

# Alternatives to Grasp

Canonical: https://www.capterra.com.sg/alternatives/137037/grasp

> Explore the top alternatives to Grasp. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Grasp](https://www.capterra.com.sg/compare/124981/137037/freshdesk/vs/grasp)
2. **HubSpot Service Hub** — 4.4/5 (190 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
   - [View profile](https://www.capterra.com.sg/software/182476/hubspot-service-hub)
   - [Compare vs Grasp](https://www.capterra.com.sg/compare/137037/182476/grasp/vs/hubspot-service-hub)
3. **LiveAgent** — 4.7/5 (1781 reviews) — Award-winning help desk, ticketing, live chat, and call center software, easy to use from the start. Try it with a free 1-month trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Grasp](https://www.capterra.com.sg/compare/102188/137037/liveagent/vs/grasp)
4. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
   - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
   - [Compare vs Grasp](https://www.capterra.com.sg/compare/136189/137037/salesforce/vs/grasp)
5. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs Grasp](https://www.capterra.com.sg/compare/137037/138769/grasp/vs/jira-service-management)
6. **EngageBay CRM** — 4.7/5 (907 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
   - [View profile](https://www.capterra.com.sg/software/178819/engagebay-marketing)
   - [Compare vs Grasp](https://www.capterra.com.sg/compare/137037/178819/grasp/vs/engagebay-marketing)
7. **LiveChat** — 4.6/5 (1723 reviews) — LiveChat enables you to have real-time conversations with your customers while they are on your website.
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs Grasp](https://www.capterra.com.sg/compare/62194/137037/livechat/vs/grasp)
8. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.com.sg/software/185973/helpdesk)
   - [Compare vs Grasp](https://www.capterra.com.sg/compare/137037/185973/grasp/vs/helpdesk)
9. **Yonyx** — 4.7/5 (258 reviews) — Yonyx interactive decision trees enable consistent, personalized customer service, improving Revenue, FCR, CSAT while reducing AHT.
   - [View profile](https://www.capterra.com.sg/software/130406/agi-self-service)
   - [Compare vs Grasp](https://www.capterra.com.sg/compare/130406/137037/agi-self-service/vs/grasp)
10. **Agiloft** — 4.8/5 (38 reviews) — Cloud-based tool that helps streamline contract lifecycle management via obligation tracking, pre-made templates, workflows, and more.
    - [View profile](https://www.capterra.com.sg/software/101273/agiloft)
    - [Compare vs Grasp](https://www.capterra.com.sg/compare/101273/137037/agiloft/vs/grasp)
11. **TeamSupport** — 4.5/5 (848 reviews) — We are a support ticketing and live chat solution designed to give B2B SaaS companies a holistic view of their customer relationships.
    - [View profile](https://www.capterra.com.sg/software/87908/teamsupport)
    - [Compare vs Grasp](https://www.capterra.com.sg/compare/87908/137037/teamsupport/vs/grasp)
12. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
    - [View profile](https://www.capterra.com.sg/software/144825/boss-solutions)
    - [Compare vs Grasp](https://www.capterra.com.sg/compare/137037/144825/grasp/vs/boss-solutions)
13. **HappyFox Help Desk** — 4.6/5 (92 reviews) — A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels.
    - [View profile](https://www.capterra.com.sg/software/83211/happyfox)
    - [Compare vs Grasp](https://www.capterra.com.sg/compare/83211/137037/happyfox/vs/grasp)
14. **Supportbench** — 4.9/5 (116 reviews) — Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
    - [View profile](https://www.capterra.com.sg/software/155934/supportbench)
    - [Compare vs Grasp](https://www.capterra.com.sg/compare/137037/155934/grasp/vs/supportbench)
15. **TIKTING** (0 reviews) — TIKTING® Help Desk \& Change Management System. ITIL v4 Compliant ITSM Priority, Levels and SLA AI Tickets KB \& Chat Fully Customizable
    - [View profile](https://www.capterra.com.sg/software/1038612/tikting)
    - [Compare vs Grasp](https://www.capterra.com.sg/compare/137037/1038612/grasp/vs/tikting)

## Related Categories

- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/137037/grasp)
- [View Product Profile](https://www.capterra.com.sg/software/137037/grasp)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/137037/grasp> |
| de-AT | <https://www.capterra.at/alternatives/137037/grasp> |
| de-CH | <https://www.capterra.ch/alternatives/137037/grasp> |
| en | <https://www.capterra.com/p/137037/Grasp/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/137037/grasp> |
| en-AU | <https://www.capterra.com.au/alternatives/137037/grasp> |
| en-CA | <https://www.capterra.ca/alternatives/137037/grasp> |
| en-GB | <https://www.capterra.co.uk/alternatives/137037/grasp> |
| en-IE | <https://www.capterra.ie/alternatives/137037/grasp> |
| en-IL | <https://www.capterra.co.il/alternatives/137037/grasp> |
| en-IN | <https://www.capterra.in/alternatives/137037/grasp> |
| en-NZ | <https://www.capterra.co.nz/alternatives/137037/grasp> |
| en-SG | <https://www.capterra.com.sg/alternatives/137037/grasp> |
| en-ZA | <https://www.capterra.co.za/alternatives/137037/grasp> |
| es | <https://www.capterra.es/alternatives/137037/grasp> |
| es-AR | <https://www.capterra.com.ar/alternatives/137037/grasp> |
| es-CL | <https://www.capterra.cl/alternatives/137037/grasp> |
| es-CO | <https://www.capterra.co/alternatives/137037/grasp> |
| es-CR | <https://www.capterra.co.cr/alternatives/137037/grasp> |
| es-DO | <https://www.capterra.do/alternatives/137037/grasp> |
| es-EC | <https://www.capterra.ec/alternatives/137037/grasp> |
| es-MX | <https://www.capterra.mx/alternatives/137037/grasp> |
| es-PA | <https://www.capterra.com.pa/alternatives/137037/grasp> |
| es-PE | <https://www.capterra.pe/alternatives/137037/grasp> |
| fr | <https://www.capterra.fr/alternatives/137037/grasp> |
| fr-BE | <https://fr.capterra.be/alternatives/137037/grasp> |
| fr-CA | <https://fr.capterra.ca/alternatives/137037/grasp> |
| fr-LU | <https://www.capterra.lu/alternatives/137037/grasp> |
| ja | <https://www.capterra.jp/alternatives/137037/grasp> |
| nl | <https://www.capterra.nl/alternatives/137037/grasp> |
| nl-BE | <https://www.capterra.be/alternatives/137037/grasp> |
| pt | <https://www.capterra.com.br/alternatives/137037/grasp> |
| pt-PT | <https://www.capterra.pt/alternatives/137037/grasp> |

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