---
description: Get detailed information about Help Scout and how it can help you meet your business needs. Learn more about Help Scout price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Help Scout Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Help Scout](/software/136909/help-scout) > [Help Scout Alternatives](https://www.capterra.com.sg/alternatives/136909/help-scout)

# Alternatives to Help Scout

Canonical: https://www.capterra.com.sg/alternatives/136909/help-scout

> Explore the top alternatives to Help Scout. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Help Scout](https://www.capterra.com.sg/compare/136909/169505/help-scout/vs/zoho-desk)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Help Scout](https://www.capterra.com.sg/compare/124981/136909/freshdesk/vs/help-scout)
3. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.com.sg/software/61368/salesforce)
   - [Compare vs Help Scout](https://www.capterra.com.sg/compare/61368/136909/salesforce/vs/help-scout)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is the all-in-one customer service support software that delivers exceptional experiences.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Help Scout](https://www.capterra.com.sg/compare/136909/164283/help-scout/vs/zendesk)
5. **LiveChat** — 4.6/5 (1715 reviews) — LiveChat enables you to have real-time conversations with your customers while they are on your website.
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs Help Scout](https://www.capterra.com.sg/compare/62194/136909/livechat/vs/help-scout)
6. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning help desk, ticketing, live chat, and call center software, easy to use from the start. Try it with a free 1-month trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Help Scout](https://www.capterra.com.sg/compare/102188/136909/liveagent/vs/help-scout)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer service software with live chat, help desk, chatbot, and AI agent options designed to streamline support.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Help Scout](https://www.capterra.com.sg/compare/136909/144040/help-scout/vs/tidio-chat)
8. **Intercom** — 4.5/5 (1131 reviews) — Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers
   - [View profile](https://www.capterra.com.sg/software/134347/intercom)
   - [Compare vs Help Scout](https://www.capterra.com.sg/compare/134347/136909/intercom/vs/help-scout)
9. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs Help Scout](https://www.capterra.com.sg/compare/136909/202528/help-scout/vs/milvus)
10. **Dynamics 365** — 4.4/5 (5811 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
    - [View profile](https://www.capterra.com.sg/software/157279/dynamics-365)
    - [Compare vs Help Scout](https://www.capterra.com.sg/compare/136909/157279/help-scout/vs/dynamics-365)
11. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
    - [View profile](https://www.capterra.com.sg/software/185973/helpdesk)
    - [Compare vs Help Scout](https://www.capterra.com.sg/compare/136909/185973/help-scout/vs/helpdesk)
12. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
    - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
    - [Compare vs Help Scout](https://www.capterra.com.sg/compare/136189/136909/salesforce/vs/help-scout)
13. **Zoho Assist** — 4.7/5 (1374 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.com.sg/software/181775/zoho-assist)
    - [Compare vs Help Scout](https://www.capterra.com.sg/compare/136909/181775/help-scout/vs/zoho-assist)
14. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is \#1 free client management (CRM) and customer service solution, used by 15 million businesses worldwide.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs Help Scout](https://www.capterra.com.sg/compare/113540/136909/bitrix24/vs/help-scout)
15. **Yonyx** — 4.7/5 (256 reviews) — Yonyx interactive decision trees enable consistent, personalized customer service, improving Revenue, FCR, CSAT while reducing AHT.
    - [View profile](https://www.capterra.com.sg/software/130406/agi-self-service)
    - [Compare vs Help Scout](https://www.capterra.com.sg/compare/130406/136909/agi-self-service/vs/help-scout)

## Related Categories

- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Knowledge Management Software](https://www.capterra.com.sg/directory/30094/knowledge-management/software)
- [Email Management Software](https://www.capterra.com.sg/directory/30553/email-management/software)
- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/136909/help-scout)
- [View Product Profile](https://www.capterra.com.sg/software/136909/help-scout)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/136909/help-scout> |
| de-AT | <https://www.capterra.at/alternatives/136909/help-scout> |
| de-CH | <https://www.capterra.ch/alternatives/136909/help-scout> |
| en | <https://www.capterra.com/p/136909/Help-Scout/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/136909/help-scout> |
| en-AU | <https://www.capterra.com.au/alternatives/136909/help-scout> |
| en-CA | <https://www.capterra.ca/alternatives/136909/help-scout> |
| en-GB | <https://www.capterra.co.uk/alternatives/136909/help-scout> |
| en-IE | <https://www.capterra.ie/alternatives/136909/help-scout> |
| en-IL | <https://www.capterra.co.il/alternatives/136909/help-scout> |
| en-IN | <https://www.capterra.in/alternatives/136909/help-scout> |
| en-NZ | <https://www.capterra.co.nz/alternatives/136909/help-scout> |
| en-SG | <https://www.capterra.com.sg/alternatives/136909/help-scout> |
| en-ZA | <https://www.capterra.co.za/alternatives/136909/help-scout> |
| es | <https://www.capterra.es/alternatives/136909/help-scout> |
| es-AR | <https://www.capterra.com.ar/alternatives/136909/help-scout> |
| es-CL | <https://www.capterra.cl/alternatives/136909/help-scout> |
| es-CO | <https://www.capterra.co/alternatives/136909/help-scout> |
| es-CR | <https://www.capterra.co.cr/alternatives/136909/help-scout> |
| es-DO | <https://www.capterra.do/alternatives/136909/help-scout> |
| es-EC | <https://www.capterra.ec/alternatives/136909/help-scout> |
| es-MX | <https://www.capterra.mx/alternatives/136909/help-scout> |
| es-PA | <https://www.capterra.com.pa/alternatives/136909/help-scout> |
| es-PE | <https://www.capterra.pe/alternatives/136909/help-scout> |
| fr | <https://www.capterra.fr/alternatives/136909/help-scout> |
| fr-BE | <https://fr.capterra.be/alternatives/136909/help-scout> |
| fr-CA | <https://fr.capterra.ca/alternatives/136909/help-scout> |
| fr-LU | <https://www.capterra.lu/alternatives/136909/help-scout> |
| it | <https://www.capterra.it/alternatives/136909/help-scout> |
| ja | <https://www.capterra.jp/alternatives/136909/help-scout> |
| nl | <https://www.capterra.nl/alternatives/136909/help-scout> |
| nl-BE | <https://www.capterra.be/alternatives/136909/help-scout> |
| pt | <https://www.capterra.com.br/alternatives/136909/help-scout> |
| pt-PT | <https://www.capterra.pt/alternatives/136909/help-scout> |

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