---
description: Get detailed information about Oracle B2C Service and how it can help you meet your business needs. Learn more about Oracle B2C Service price, benefits, and disadvantages for businesses in Singapore.
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title: Oracle B2C Service Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Oracle B2C Service](/software/136659/oracle-right-now) > [Oracle B2C Service Alternatives](https://www.capterra.com.sg/alternatives/136659/oracle-right-now)

# Alternatives to Oracle B2C Service

Canonical: https://www.capterra.com.sg/alternatives/136659/oracle-right-now

> Explore the top alternatives to Oracle B2C Service. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Sobot Nexus** — 4.9/5 (118 reviews) — Sobot Nexus is the AI-first platform that unifies 10+ channels, customer context, live chat, ticketing, call center, and WhatsApp API.
   - [View profile](https://www.capterra.com.sg/software/1072329/Sobot)
   - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/136659/1072329/oracle-right-now/vs/Sobot)
2. **Ringover** — 4.7/5 (890 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.com.sg/software/169627/ringover)
   - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/136659/169627/oracle-right-now/vs/ringover)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/102188/136659/liveagent/vs/oracle-right-now)
4. **Amazon Connect** — 4.5/5 (96 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/1017140/amazon-connect)
   - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/136659/1017140/oracle-right-now/vs/amazon-connect)
5. **HoduCC** — 4.6/5 (99 reviews) — HoduCC Contact Center Software offers a comprehensive range of powerful addon module designed to enhance your contact center operation.
   - [View profile](https://www.capterra.com.sg/software/156136/hoducc)
   - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/136659/156136/oracle-right-now/vs/hoducc)
6. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/134775/136659/incontact-call-center-software/vs/oracle-right-now)
7. **Genesys Cloud CX** — 4.3/5 (269 reviews) — The Genesys Cloud CX platform is an all-in-one help desk solution that helps you receive, process and respond to tickets seamlessly.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/21409/136659/genesys-cloud/vs/oracle-right-now)
8. **Gladly** — 4.8/5 (140 reviews) — A help desk platform that organizes support by customer, not case, making it easier to resolve issues quickly and personally.
   - [View profile](https://www.capterra.com.sg/software/156723/gladly)
   - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/136659/156723/oracle-right-now/vs/gladly)
9. **Superchat** — 4.8/5 (316 reviews) — Superchat gives businesses an easy way to communicate with customers and to create unique customer experiences.
   - [View profile](https://www.capterra.com.sg/software/210968/superchat)
   - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/136659/210968/oracle-right-now/vs/superchat)
10. **CallHippo** — 4.4/5 (693 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
    - [View profile](https://www.capterra.com.sg/software/159578/callhippo)
    - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/136659/159578/oracle-right-now/vs/callhippo)
11. **Five9** — 4.2/5 (487 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
    - [View profile](https://www.capterra.com.sg/software/132405/five9)
    - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/132405/136659/five9/vs/oracle-right-now)
12. **Zendesk Suite** — 4.4/5 (4094 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
    - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
    - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/136659/164283/oracle-right-now/vs/zendesk)
13. **XCALLY** — 4.8/5 (130 reviews) — Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.
    - [View profile](https://www.capterra.com.sg/software/136894/xcally)
    - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/136659/136894/oracle-right-now/vs/xcally)
14. **uContact** — 4.5/5 (81 reviews) — Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more\!\!
    - [View profile](https://www.capterra.com.sg/software/115213/ucontact)
    - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/115213/136659/ucontact/vs/oracle-right-now)
15. **Convoso** — 4.5/5 (395 reviews) — Convoso is a call center software that automates tasks, engages leads, and boosts conversions through AI technology.
    - [View profile](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer)
    - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/76768/136659/cloud-predictive-dialer/vs/oracle-right-now)

## Related Categories

- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/136659/oracle-right-now)
- [View Product Profile](https://www.capterra.com.sg/software/136659/oracle-right-now)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/136659/oracle-right-now> |
| de-AT | <https://www.capterra.at/alternatives/136659/oracle-right-now> |
| de-CH | <https://www.capterra.ch/alternatives/136659/oracle-right-now> |
| en | <https://www.capterra.com/p/136659/Oracle-Right-Now/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/136659/oracle-right-now> |
| en-AU | <https://www.capterra.com.au/alternatives/136659/oracle-right-now> |
| en-CA | <https://www.capterra.ca/alternatives/136659/oracle-right-now> |
| en-GB | <https://www.capterra.co.uk/alternatives/136659/oracle-right-now> |
| en-IE | <https://www.capterra.ie/alternatives/136659/oracle-right-now> |
| en-IL | <https://www.capterra.co.il/alternatives/136659/oracle-right-now> |
| en-IN | <https://www.capterra.in/alternatives/136659/oracle-right-now> |
| en-NZ | <https://www.capterra.co.nz/alternatives/136659/oracle-right-now> |
| en-SG | <https://www.capterra.com.sg/alternatives/136659/oracle-right-now> |
| en-ZA | <https://www.capterra.co.za/alternatives/136659/oracle-right-now> |
| fr | <https://www.capterra.fr/alternatives/136659/oracle-right-now> |
| fr-BE | <https://fr.capterra.be/alternatives/136659/oracle-right-now> |
| fr-CA | <https://fr.capterra.ca/alternatives/136659/oracle-right-now> |
| fr-LU | <https://www.capterra.lu/alternatives/136659/oracle-right-now> |
| pt | <https://www.capterra.com.br/alternatives/136659/oracle-right-now> |
| pt-PT | <https://www.capterra.pt/alternatives/136659/oracle-right-now> |

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