---
description: Get detailed information about Oracle B2C Service and how it can help you meet your business needs. Learn more about Oracle B2C Service price, benefits, and disadvantages for businesses in Singapore.
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title: Oracle B2C Service Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Oracle B2C Service](/software/136659/oracle-right-now) > [Oracle B2C Service Alternatives](https://www.capterra.com.sg/alternatives/136659/oracle-right-now)

# Alternatives to Oracle B2C Service

Canonical: https://www.capterra.com.sg/alternatives/136659/oracle-right-now

> Explore the top alternatives to Oracle B2C Service. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/136659/169505/oracle-right-now/vs/zoho-desk)
2. **Ringover** — 4.7/5 (871 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.com.sg/software/169627/ringover)
   - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/136659/169627/oracle-right-now/vs/ringover)
3. **Convoso** — 4.5/5 (387 reviews) — Convoso is a call center software that automates tasks, engages leads, and boosts conversions through AI technology.
   - [View profile](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer)
   - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/76768/136659/cloud-predictive-dialer/vs/oracle-right-now)
4. **DialedIn CCaaS** — 4.8/5 (324 reviews) — Cloud-based CCaaS platform with advanced dialing, smart routing, CRM integration, real-time analytics, and seamless scalability.
   - [View profile](https://www.capterra.com.sg/software/29589/callcenternow)
   - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/29589/136659/callcenternow/vs/oracle-right-now)
5. **LiveAgent** — 4.7/5 (1781 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/102188/136659/liveagent/vs/oracle-right-now)
6. **Zendesk Suite** — 4.4/5 (4079 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/136659/164283/oracle-right-now/vs/zendesk)
7. **Nextiva** — 4.6/5 (916 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
   - [View profile](https://www.capterra.com.sg/software/175788/nextiva)
   - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/136659/175788/oracle-right-now/vs/nextiva)
8. **Readymode** — 4.6/5 (142 reviews) — Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates.
   - [View profile](https://www.capterra.com.sg/software/136728/Readymode)
   - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/136659/136728/oracle-right-now/vs/Readymode)
9. **CallHippo** — 4.4/5 (680 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.com.sg/software/159578/callhippo)
   - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/136659/159578/oracle-right-now/vs/callhippo)
10. **Gladly** — 4.8/5 (139 reviews) — A help desk platform that organizes support by customer, not case, making it easier to resolve issues quickly and personally.
    - [View profile](https://www.capterra.com.sg/software/156723/gladly)
    - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/136659/156723/oracle-right-now/vs/gladly)
11. **Dialshree** — 4.7/5 (74 reviews) — Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries.
    - [View profile](https://www.capterra.com.sg/software/144944/dialshree)
    - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/136659/144944/oracle-right-now/vs/dialshree)
12. **Genesys Cloud CX** — 4.3/5 (262 reviews) — The Genesys Cloud CX platform is an all-in-one help desk solution that helps you receive, process and respond to tickets seamlessly.
    - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
    - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/21409/136659/genesys-cloud/vs/oracle-right-now)
13. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
    - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/134775/136659/incontact-call-center-software/vs/oracle-right-now)
14. **UJET** — 4.6/5 (140 reviews) — UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
    - [View profile](https://www.capterra.com.sg/software/164070/ujet)
    - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/136659/164070/oracle-right-now/vs/ujet)
15. **Wildix** — 4.7/5 (209 reviews) — Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.
    - [View profile](https://www.capterra.com.sg/software/218251/wildix)
    - [Compare vs Oracle B2C Service](https://www.capterra.com.sg/compare/136659/218251/oracle-right-now/vs/wildix)

## Related Categories

- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/136659/oracle-right-now)
- [View Product Profile](https://www.capterra.com.sg/software/136659/oracle-right-now)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/136659/oracle-right-now> |
| de-AT | <https://www.capterra.at/alternatives/136659/oracle-right-now> |
| de-CH | <https://www.capterra.ch/alternatives/136659/oracle-right-now> |
| en | <https://www.capterra.com/p/136659/Oracle-Right-Now/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/136659/oracle-right-now> |
| en-AU | <https://www.capterra.com.au/alternatives/136659/oracle-right-now> |
| en-CA | <https://www.capterra.ca/alternatives/136659/oracle-right-now> |
| en-GB | <https://www.capterra.co.uk/alternatives/136659/oracle-right-now> |
| en-IE | <https://www.capterra.ie/alternatives/136659/oracle-right-now> |
| en-IL | <https://www.capterra.co.il/alternatives/136659/oracle-right-now> |
| en-IN | <https://www.capterra.in/alternatives/136659/oracle-right-now> |
| en-NZ | <https://www.capterra.co.nz/alternatives/136659/oracle-right-now> |
| en-SG | <https://www.capterra.com.sg/alternatives/136659/oracle-right-now> |
| en-ZA | <https://www.capterra.co.za/alternatives/136659/oracle-right-now> |
| fr | <https://www.capterra.fr/alternatives/136659/oracle-right-now> |
| fr-BE | <https://fr.capterra.be/alternatives/136659/oracle-right-now> |
| fr-CA | <https://fr.capterra.ca/alternatives/136659/oracle-right-now> |
| fr-LU | <https://www.capterra.lu/alternatives/136659/oracle-right-now> |
| pt | <https://www.capterra.com.br/alternatives/136659/oracle-right-now> |
| pt-PT | <https://www.capterra.pt/alternatives/136659/oracle-right-now> |

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