---
description: Get detailed information about Smartsupp and how it can help you meet your business needs. Learn more about Smartsupp price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smartsupp Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Smartsupp](/software/136251/smartsupp-live-chat) > [Smartsupp Alternatives](https://www.capterra.com.sg/alternatives/136251/smartsupp-live-chat)

# Alternatives to Smartsupp

Canonical: https://www.capterra.com.sg/alternatives/136251/smartsupp-live-chat

> Explore the top alternatives to Smartsupp. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Smartsupp](https://www.capterra.com.sg/compare/124981/136251/freshdesk/vs/smartsupp-live-chat)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Smartsupp](https://www.capterra.com.sg/compare/102188/136251/liveagent/vs/smartsupp-live-chat)
3. **Tidio** — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Smartsupp](https://www.capterra.com.sg/compare/136251/144040/smartsupp-live-chat/vs/tidio-chat)
4. **HelpCrunch** — 4.8/5 (195 reviews) — HelpCrunch's Live Chat is the most customizable chat solution on the market that helps you increase sales \& improve customer support.
   - [View profile](https://www.capterra.com.sg/software/146516/helpcrunch)
   - [Compare vs Smartsupp](https://www.capterra.com.sg/compare/136251/146516/smartsupp-live-chat/vs/helpcrunch)
5. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a web-based customer service software equipped with an embeddable AI-powered chat widget for your website and app.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Smartsupp](https://www.capterra.com.sg/compare/136251/169505/smartsupp-live-chat/vs/zoho-desk)
6. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk offers industry leading live chat software that¿s quick to implement and easy to use.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Smartsupp](https://www.capterra.com.sg/compare/136251/164283/smartsupp-live-chat/vs/zendesk)
7. **HappyFox Help Desk** — 4.6/5 (93 reviews) — Connect live chat and messaging conversations to ticketing, routing, SLAs, automation, follow-up workflows, and reporting.
   - [View profile](https://www.capterra.com.sg/software/83211/happyfox)
   - [Compare vs Smartsupp](https://www.capterra.com.sg/compare/83211/136251/happyfox/vs/smartsupp-live-chat)
8. **LiveChat** — 4.6/5 (1728 reviews) — LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs Smartsupp](https://www.capterra.com.sg/compare/62194/136251/livechat/vs/smartsupp-live-chat)
9. **Front** — 4.5/5 (291 reviews) — Front Chat enables real-time communication with customers. Dynamic chatbots \& automated workflows help resolve customer inquiries fast.
   - [View profile](https://www.capterra.com.sg/software/132901/front)
   - [Compare vs Smartsupp](https://www.capterra.com.sg/compare/132901/136251/front/vs/smartsupp-live-chat)
10. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
    - [Compare vs Smartsupp](https://www.capterra.com.sg/compare/134775/136251/incontact-call-center-software/vs/smartsupp-live-chat)
11. **Bitrix24** — 4.2/5 (1005 reviews) — \#1 free live chat and contact center software used by over 15 million companies. Also comes with free CRM and email marketing.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs Smartsupp](https://www.capterra.com.sg/compare/113540/136251/bitrix24/vs/smartsupp-live-chat)
12. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
    - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
    - [Compare vs Smartsupp](https://www.capterra.com.sg/compare/136189/136251/salesforce/vs/smartsupp-live-chat)
13. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Combine customer chat and employee chat with the all-in-one Genesys Cloud CX solution that unifies communications across your business
    - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
    - [Compare vs Smartsupp](https://www.capterra.com.sg/compare/21409/136251/genesys-cloud/vs/smartsupp-live-chat)
14. **Help Scout** — 4.6/5 (226 reviews) — Help Scout's email management software has the features you need to keep things simple, move fast, and focus on delighting customers.
    - [View profile](https://www.capterra.com.sg/software/136909/help-scout)
    - [Compare vs Smartsupp](https://www.capterra.com.sg/compare/136251/136909/smartsupp-live-chat/vs/help-scout)
15. **Efficy CRM** — 3.9/5 (91 reviews) — Known as Europe’s most flexible CRM, Efficy offers a completely customisable solution that will empower your employees.
    - [View profile](https://www.capterra.com.sg/software/149894/efficy-crm)
    - [Compare vs Smartsupp](https://www.capterra.com.sg/compare/136251/149894/smartsupp-live-chat/vs/efficy-crm)

## Related Categories

- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)
- [Chatbot Software](https://www.capterra.com.sg/directory/32448/chatbot/software)
- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/136251/smartsupp-live-chat)
- [View Product Profile](https://www.capterra.com.sg/software/136251/smartsupp-live-chat)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/136251/smartsupp-live-chat> |
| de-AT | <https://www.capterra.at/alternatives/136251/smartsupp-live-chat> |
| de-CH | <https://www.capterra.ch/alternatives/136251/smartsupp-live-chat> |
| en | <https://www.capterra.com/p/136251/Smartsupp-live-chat/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/136251/smartsupp-live-chat> |
| en-AU | <https://www.capterra.com.au/alternatives/136251/smartsupp-live-chat> |
| en-CA | <https://www.capterra.ca/alternatives/136251/smartsupp-live-chat> |
| en-GB | <https://www.capterra.co.uk/alternatives/136251/smartsupp-live-chat> |
| en-IE | <https://www.capterra.ie/alternatives/136251/smartsupp-live-chat> |
| en-IL | <https://www.capterra.co.il/alternatives/136251/smartsupp-live-chat> |
| en-IN | <https://www.capterra.in/alternatives/136251/smartsupp-live-chat> |
| en-NZ | <https://www.capterra.co.nz/alternatives/136251/smartsupp-live-chat> |
| en-SG | <https://www.capterra.com.sg/alternatives/136251/smartsupp-live-chat> |
| en-ZA | <https://www.capterra.co.za/alternatives/136251/smartsupp-live-chat> |
| es | <https://www.capterra.es/alternatives/136251/smartsupp-live-chat> |
| es-AR | <https://www.capterra.com.ar/alternatives/136251/smartsupp-live-chat> |
| es-CL | <https://www.capterra.cl/alternatives/136251/smartsupp-live-chat> |
| es-CO | <https://www.capterra.co/alternatives/136251/smartsupp-live-chat> |
| es-CR | <https://www.capterra.co.cr/alternatives/136251/smartsupp-live-chat> |
| es-DO | <https://www.capterra.do/alternatives/136251/smartsupp-live-chat> |
| es-EC | <https://www.capterra.ec/alternatives/136251/smartsupp-live-chat> |
| es-MX | <https://www.capterra.mx/alternatives/136251/smartsupp-live-chat> |
| es-PA | <https://www.capterra.com.pa/alternatives/136251/smartsupp-live-chat> |
| es-PE | <https://www.capterra.pe/alternatives/136251/smartsupp-live-chat> |
| fr | <https://www.capterra.fr/alternatives/136251/smartsupp-live-chat> |
| fr-BE | <https://fr.capterra.be/alternatives/136251/smartsupp-live-chat> |
| fr-CA | <https://fr.capterra.ca/alternatives/136251/smartsupp-live-chat> |
| fr-LU | <https://www.capterra.lu/alternatives/136251/smartsupp-live-chat> |
| it | <https://www.capterra.it/alternatives/136251/smartsupp-live-chat> |
| ja | <https://www.capterra.jp/alternatives/136251/smartsupp-live-chat> |
| nl | <https://www.capterra.nl/alternatives/136251/smartsupp-live-chat> |
| nl-BE | <https://www.capterra.be/alternatives/136251/smartsupp-live-chat> |
| pl | <https://www.capterra.pl/alternatives/136251/smartsupp-live-chat> |
| pt | <https://www.capterra.com.br/alternatives/136251/smartsupp-live-chat> |
| pt-PT | <https://www.capterra.pt/alternatives/136251/smartsupp-live-chat> |
| sv | <https://www.capterra.se/alternatives/136251/smartsupp-live-chat> |
| tr | <https://www.capterra.web.tr/alternatives/136251/smartsupp-live-chat> |

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