---
description: Get detailed information about Giva and how it can help you meet your business needs. Learn more about Giva price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Giva Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Giva](/software/135094/giva-customer-service) > [Giva Alternatives](https://www.capterra.com.sg/alternatives/135094/giva-customer-service)

# Alternatives to Giva

Canonical: https://www.capterra.com.sg/alternatives/135094/giva-customer-service

> Explore the top alternatives to Giva. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Giva](https://www.capterra.com.sg/compare/124981/135094/freshdesk/vs/giva-customer-service)
2. **Salesforce Sales Cloud** — 4.4/5 (18803 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.com.sg/software/61368/salesforce)
   - [Compare vs Giva](https://www.capterra.com.sg/compare/61368/135094/salesforce/vs/giva-customer-service)
3. **Zendesk Suite** — 4.4/5 (4090 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Giva](https://www.capterra.com.sg/compare/135094/164283/giva-customer-service/vs/zendesk)
4. **LiveChat** — 4.6/5 (1727 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs Giva](https://www.capterra.com.sg/compare/62194/135094/livechat/vs/giva-customer-service)
5. **LiveAgent** — 4.7/5 (1787 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Giva](https://www.capterra.com.sg/compare/102188/135094/liveagent/vs/giva-customer-service)
6. **Milvus** — 4.8/5 (298 reviews) — A unified Help Desk, Service Desk, and IT management platform integrating omnichannel support, smart inventory, and AI for MSPs and IT
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs Giva](https://www.capterra.com.sg/compare/135094/202528/giva-customer-service/vs/milvus)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio is a help desk software suite with live chat, help desk, chatbot, and AI agent options designed to streamline customer support.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Giva](https://www.capterra.com.sg/compare/135094/144040/giva-customer-service/vs/tidio-chat)
8. **HelpDesk** — 4.6/5 (182 reviews) — HelpDesk.com is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.com.sg/software/185973/helpdesk)
   - [Compare vs Giva](https://www.capterra.com.sg/compare/135094/185973/giva-customer-service/vs/helpdesk)
9. **Zoho Desk** — 4.5/5 (2214 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Giva](https://www.capterra.com.sg/compare/135094/169505/giva-customer-service/vs/zoho-desk)
10. **Intercom** — 4.5/5 (1135 reviews) — Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers
    - [View profile](https://www.capterra.com.sg/software/134347/intercom)
    - [Compare vs Giva](https://www.capterra.com.sg/compare/134347/135094/intercom/vs/giva-customer-service)
11. **Dynamics 365** — 4.4/5 (5846 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
    - [View profile](https://www.capterra.com.sg/software/157279/dynamics-365)
    - [Compare vs Giva](https://www.capterra.com.sg/compare/135094/157279/giva-customer-service/vs/dynamics-365)
12. **Salesforce Service Cloud** — 4.5/5 (827 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
    - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
    - [Compare vs Giva](https://www.capterra.com.sg/compare/135094/136189/giva-customer-service/vs/salesforce)
13. **Zoho Assist** — 4.7/5 (1472 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.com.sg/software/181775/zoho-assist)
    - [Compare vs Giva](https://www.capterra.com.sg/compare/135094/181775/giva-customer-service/vs/zoho-assist)
14. **JIRA Service Management** — 4.5/5 (773 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
    - [Compare vs Giva](https://www.capterra.com.sg/compare/135094/138769/giva-customer-service/vs/jira-service-management)
15. **Bitrix24** — 4.2/5 (1001 reviews) — Bitrix24 \#1 free helpdesk and contact center software that comes with CRM. Used by 15 million companies in cloud and on-premise.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs Giva](https://www.capterra.com.sg/compare/113540/135094/bitrix24/vs/giva-customer-service)

## Related Categories

- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Issue Tracking Software](https://www.capterra.com.sg/directory/30675/issue-tracking/software)
- [Change Management Software](https://www.capterra.com.sg/directory/30958/change-management/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Knowledge Base Software](https://www.capterra.com.sg/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/135094/giva-customer-service)
- [View Product Profile](https://www.capterra.com.sg/software/135094/giva-customer-service)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/135094/giva-customer-service> |
| de-AT | <https://www.capterra.at/alternatives/135094/giva-customer-service> |
| de-CH | <https://www.capterra.ch/alternatives/135094/giva-customer-service> |
| en | <https://www.capterra.com/p/183532/Giva-Customer-Service/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/135094/giva-customer-service> |
| en-AU | <https://www.capterra.com.au/alternatives/135094/giva-customer-service> |
| en-CA | <https://www.capterra.ca/alternatives/135094/giva-customer-service> |
| en-GB | <https://www.capterra.co.uk/alternatives/135094/giva-customer-service> |
| en-IE | <https://www.capterra.ie/alternatives/135094/giva-customer-service> |
| en-IL | <https://www.capterra.co.il/alternatives/135094/giva-customer-service> |
| en-IN | <https://www.capterra.in/alternatives/135094/giva-customer-service> |
| en-NZ | <https://www.capterra.co.nz/alternatives/135094/giva-customer-service> |
| en-SG | <https://www.capterra.com.sg/alternatives/135094/giva-customer-service> |
| en-ZA | <https://www.capterra.co.za/alternatives/135094/giva-customer-service> |
| fr | <https://www.capterra.fr/alternatives/135094/giva-customer-service> |
| fr-BE | <https://fr.capterra.be/alternatives/135094/giva-customer-service> |
| fr-CA | <https://fr.capterra.ca/alternatives/135094/giva-customer-service> |
| fr-LU | <https://www.capterra.lu/alternatives/135094/giva-customer-service> |
| pt | <https://www.capterra.com.br/alternatives/135094/giva-customer-service> |
| pt-PT | <https://www.capterra.pt/alternatives/135094/giva-customer-service> |

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