---
description: Get detailed information about NiCE CXone and how it can help you meet your business needs. Learn more about NiCE CXone price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: NiCE CXone Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [NiCE CXone](/software/134775/incontact-call-center-software) > [NiCE CXone Alternatives](https://www.capterra.com.sg/alternatives/134775/incontact-call-center-software)

# Alternatives to NiCE CXone

Canonical: https://www.capterra.com.sg/alternatives/134775/incontact-call-center-software

> Explore the top alternatives to NiCE CXone. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Sobot Nexus** — 4.9/5 (118 reviews) — Sobot Nexus is the AI-first platform that unifies 10+ channels, customer context, live chat, ticketing, call center, and WhatsApp API.
   - [View profile](https://www.capterra.com.sg/software/1072329/Sobot)
   - [Compare vs NiCE CXone](https://www.capterra.com.sg/compare/134775/1072329/incontact-call-center-software/vs/Sobot)
2. **Ringover** — 4.7/5 (890 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.com.sg/software/169627/ringover)
   - [Compare vs NiCE CXone](https://www.capterra.com.sg/compare/134775/169627/incontact-call-center-software/vs/ringover)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning call center and help desk software with AI features, easy to use from day one. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs NiCE CXone](https://www.capterra.com.sg/compare/102188/134775/liveagent/vs/incontact-call-center-software)
4. **Amazon Connect** — 4.5/5 (96 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/1017140/amazon-connect)
   - [Compare vs NiCE CXone](https://www.capterra.com.sg/compare/134775/1017140/incontact-call-center-software/vs/amazon-connect)
5. **HoduCC** — 4.6/5 (99 reviews) — Predictive Dialer Software for inbound and outbound calls management. Key Features: Predictive Dialer, Auto Dialer, ACD, \& many more.
   - [View profile](https://www.capterra.com.sg/software/156136/hoducc)
   - [Compare vs NiCE CXone](https://www.capterra.com.sg/compare/134775/156136/incontact-call-center-software/vs/hoducc)
6. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs NiCE CXone](https://www.capterra.com.sg/compare/21409/134775/genesys-cloud/vs/incontact-call-center-software)
7. **Five9** — 4.2/5 (487 reviews) — Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
   - [View profile](https://www.capterra.com.sg/software/132405/five9)
   - [Compare vs NiCE CXone](https://www.capterra.com.sg/compare/132405/134775/five9/vs/incontact-call-center-software)
8. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk offers a fully integrated call center built right into its support platform.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs NiCE CXone](https://www.capterra.com.sg/compare/134775/164283/incontact-call-center-software/vs/zendesk)
9. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is the world’s leading call center and CRM software. More than 15 million companies use our platform every day.
   - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
   - [Compare vs NiCE CXone](https://www.capterra.com.sg/compare/113540/134775/bitrix24/vs/incontact-call-center-software)
10. **Convoso** — 4.5/5 (395 reviews) — Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today.
    - [View profile](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer)
    - [Compare vs NiCE CXone](https://www.capterra.com.sg/compare/76768/134775/cloud-predictive-dialer/vs/incontact-call-center-software)
11. **CallHippo** — 4.4/5 (693 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
    - [View profile](https://www.capterra.com.sg/software/159578/callhippo)
    - [Compare vs NiCE CXone](https://www.capterra.com.sg/compare/134775/159578/incontact-call-center-software/vs/callhippo)
12. **XCALLY** — 4.8/5 (130 reviews) — Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.
    - [View profile](https://www.capterra.com.sg/software/136894/xcally)
    - [Compare vs NiCE CXone](https://www.capterra.com.sg/compare/134775/136894/incontact-call-center-software/vs/xcally)
13. **uContact** — 4.5/5 (81 reviews) — All-in-On Contact Center Solution / Multichannel / Dialers: Predictive, Progressive, Power, Preview - IVR - SMS - Web Chat
    - [View profile](https://www.capterra.com.sg/software/115213/ucontact)
    - [Compare vs NiCE CXone](https://www.capterra.com.sg/compare/115213/134775/ucontact/vs/incontact-call-center-software)
14. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk orchestrates humans, AI workers, data, and governance across customer journeys to automate resolution.
    - [View profile](https://www.capterra.com.sg/software/132852/talkdesk)
    - [Compare vs NiCE CXone](https://www.capterra.com.sg/compare/132852/134775/talkdesk/vs/incontact-call-center-software)
15. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Save time and reduce costs with innovations that reimagine your customer relationships.
    - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
    - [Compare vs NiCE CXone](https://www.capterra.com.sg/compare/134775/136189/incontact-call-center-software/vs/salesforce)

## Related Categories

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Customer Satisfaction Software](https://www.capterra.com.sg/directory/30541/customer-satisfaction/software)
- [Customer Engagement Software](https://www.capterra.com.sg/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/134775/incontact-call-center-software)
- [View Product Profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/134775/incontact-call-center-software> |
| de-AT | <https://www.capterra.at/alternatives/134775/incontact-call-center-software> |
| de-CH | <https://www.capterra.ch/alternatives/134775/incontact-call-center-software> |
| en | <https://www.capterra.com/p/134775/inContact-Call-Center-Software/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/134775/incontact-call-center-software> |
| en-AU | <https://www.capterra.com.au/alternatives/134775/incontact-call-center-software> |
| en-CA | <https://www.capterra.ca/alternatives/134775/incontact-call-center-software> |
| en-GB | <https://www.capterra.co.uk/alternatives/134775/incontact-call-center-software> |
| en-IE | <https://www.capterra.ie/alternatives/134775/incontact-call-center-software> |
| en-IL | <https://www.capterra.co.il/alternatives/134775/incontact-call-center-software> |
| en-IN | <https://www.capterra.in/alternatives/134775/incontact-call-center-software> |
| en-NZ | <https://www.capterra.co.nz/alternatives/134775/incontact-call-center-software> |
| en-SG | <https://www.capterra.com.sg/alternatives/134775/incontact-call-center-software> |
| en-ZA | <https://www.capterra.co.za/alternatives/134775/incontact-call-center-software> |
| es | <https://www.capterra.es/alternatives/134775/incontact-call-center-software> |
| es-AR | <https://www.capterra.com.ar/alternatives/134775/incontact-call-center-software> |
| es-CL | <https://www.capterra.cl/alternatives/134775/incontact-call-center-software> |
| es-CO | <https://www.capterra.co/alternatives/134775/incontact-call-center-software> |
| es-CR | <https://www.capterra.co.cr/alternatives/134775/incontact-call-center-software> |
| es-DO | <https://www.capterra.do/alternatives/134775/incontact-call-center-software> |
| es-EC | <https://www.capterra.ec/alternatives/134775/incontact-call-center-software> |
| es-MX | <https://www.capterra.mx/alternatives/134775/incontact-call-center-software> |
| es-PA | <https://www.capterra.com.pa/alternatives/134775/incontact-call-center-software> |
| es-PE | <https://www.capterra.pe/alternatives/134775/incontact-call-center-software> |
| fr | <https://www.capterra.fr/alternatives/134775/incontact-call-center-software> |
| fr-BE | <https://fr.capterra.be/alternatives/134775/incontact-call-center-software> |
| fr-CA | <https://fr.capterra.ca/alternatives/134775/incontact-call-center-software> |
| fr-LU | <https://www.capterra.lu/alternatives/134775/incontact-call-center-software> |
| it | <https://www.capterra.it/alternatives/134775/incontact-call-center-software> |
| ja | <https://www.capterra.jp/alternatives/134775/incontact-call-center-software> |
| nl | <https://www.capterra.nl/alternatives/134775/incontact-call-center-software> |
| nl-BE | <https://www.capterra.be/alternatives/134775/incontact-call-center-software> |
| pt | <https://www.capterra.com.br/alternatives/134775/incontact-call-center-software> |
| pt-PT | <https://www.capterra.pt/alternatives/134775/incontact-call-center-software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"NiCE CXone","description":"See our list of NiCE CXone alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/134775/incontact-call-center-software","about":{"@id":"https://www.capterra.com.sg/alternatives/134775/incontact-call-center-software#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/134775/incontact-call-center-software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/alternatives/134775/incontact-call-center-software#webpage","isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/134775/incontact-call-center-software#software"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"NiCE CXone","url":"https://www.capterra.com.sg/software/134775/incontact-call-center-software","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/134775/incontact-call-center-software#software","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":582,"ratingValue":4.2},"offers":{"price":"110","@type":"Offer"}},{"@type":"BreadcrumbList","@id":"https://www.capterra.com.sg/alternatives/134775/incontact-call-center-software#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"NiCE CXone","position":3,"item":"/software/134775/incontact-call-center-software","@type":"ListItem"},{"name":"NiCE CXone Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/134775/incontact-call-center-software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"NiCE CXone Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.capterra.com.sg/alternatives/134775/incontact-call-center-software#itemlist","itemListElement":[{"name":"Sobot Nexus","position":1,"image":"https://images.g2crowd.com/uploads/product/image/95f212905cfe2d1eea63c56227a89024/sobot-nexus.png","url":"https://www.capterra.com.sg/software/1072329/Sobot","@type":"ListItem"},{"name":"Ringover","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48e316be-9d0e-4219-a291-4a0d3e0719b1.png","url":"https://www.capterra.com.sg/software/169627/ringover","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"Amazon Connect","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af8c245f-68a1-44b3-8ab0-a6cb44a06291.jpeg","url":"https://www.capterra.com.sg/software/1017140/amazon-connect","@type":"ListItem"},{"name":"HoduCC","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/298623cf-974a-499e-b75b-17009eca53f6.png","url":"https://www.capterra.com.sg/software/156136/hoducc","@type":"ListItem"},{"name":"Genesys Cloud CX","position":6,"image":"https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png","url":"https://www.capterra.com.sg/software/21409/genesys-cloud","@type":"ListItem"},{"name":"Five9","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.capterra.com.sg/software/132405/five9","@type":"ListItem"},{"name":"Zendesk Suite","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.com.sg/software/164283/zendesk","@type":"ListItem"},{"name":"Bitrix24","position":9,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.capterra.com.sg/software/113540/bitrix24","@type":"ListItem"},{"name":"Convoso","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/689f3e71-cf5e-436f-9e79-09a0d3b9d3a9.png","url":"https://www.capterra.com.sg/software/76768/cloud-predictive-dialer","@type":"ListItem"},{"name":"CallHippo","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0933a2a1-8401-453d-9b22-6ac653d9cba1.png","url":"https://www.capterra.com.sg/software/159578/callhippo","@type":"ListItem"},{"name":"XCALLY","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45685011-d719-45eb-bdaa-b47fffd94fd0.png","url":"https://www.capterra.com.sg/software/136894/xcally","@type":"ListItem"},{"name":"uContact","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e6f0e13f-20f4-4e9d-8ba0-f7a9a1de013a.jpeg","url":"https://www.capterra.com.sg/software/115213/ucontact","@type":"ListItem"},{"name":"Talkdesk","position":14,"image":"https://images.g2crowd.com/uploads/product/image/0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png","url":"https://www.capterra.com.sg/software/132852/talkdesk","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.com.sg/software/136189/salesforce","@type":"ListItem"}],"numberOfItems":15}
</script>