---
description: Get detailed information about CXone Mpower and how it can help you meet your business needs. Learn more about CXone Mpower price, benefits, and disadvantages for businesses in Singapore.
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title: CXone Mpower Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [CXone Mpower](/software/134775/incontact-call-center-software) > [CXone Mpower Alternatives](https://www.capterra.com.sg/alternatives/134775/incontact-call-center-software)

# Alternatives to CXone Mpower

Canonical: https://www.capterra.com.sg/alternatives/134775/incontact-call-center-software

> Explore the top alternatives to CXone Mpower. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning call center and help desk software, now UP TO 75% OFF. Easy to use from day one. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs CXone Mpower](https://www.capterra.com.sg/compare/102188/134775/liveagent/vs/incontact-call-center-software)
2. **Ringover** — 4.7/5 (858 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.com.sg/software/169627/ringover)
   - [Compare vs CXone Mpower](https://www.capterra.com.sg/compare/134775/169627/incontact-call-center-software/vs/ringover)
3. **Amazon Connect** — 4.5/5 (92 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/1017140/amazon-connect)
   - [Compare vs CXone Mpower](https://www.capterra.com.sg/compare/134775/1017140/incontact-call-center-software/vs/amazon-connect)
4. **HoduCC** — 4.6/5 (95 reviews) — Predictive Dialer Software for inbound and outbound calls management. Key Features: Predictive Dialer, Auto Dialer, ACD, \& many more.
   - [View profile](https://www.capterra.com.sg/software/156136/hoducc)
   - [Compare vs CXone Mpower](https://www.capterra.com.sg/compare/134775/156136/incontact-call-center-software/vs/hoducc)
5. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs CXone Mpower](https://www.capterra.com.sg/compare/21409/134775/genesys-cloud/vs/incontact-call-center-software)
6. **CallHippo** — 4.4/5 (675 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.com.sg/software/159578/callhippo)
   - [Compare vs CXone Mpower](https://www.capterra.com.sg/compare/134775/159578/incontact-call-center-software/vs/callhippo)
7. **Five9** — 4.2/5 (481 reviews) — Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
   - [View profile](https://www.capterra.com.sg/software/132405/five9)
   - [Compare vs CXone Mpower](https://www.capterra.com.sg/compare/132405/134775/five9/vs/incontact-call-center-software)
8. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk offers a fully integrated call center built right into its support platform.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs CXone Mpower](https://www.capterra.com.sg/compare/134775/164283/incontact-call-center-software/vs/zendesk)
9. **XCALLY** — 4.8/5 (130 reviews) — Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.
   - [View profile](https://www.capterra.com.sg/software/136894/xcally)
   - [Compare vs CXone Mpower](https://www.capterra.com.sg/compare/134775/136894/incontact-call-center-software/vs/xcally)
10. **Convoso** — 4.5/5 (386 reviews) — Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today.
    - [View profile](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer)
    - [Compare vs CXone Mpower](https://www.capterra.com.sg/compare/76768/134775/cloud-predictive-dialer/vs/incontact-call-center-software)
11. **uContact** — 4.5/5 (81 reviews) — All-in-On Contact Center Solution / Multichannel / Dialers: Predictive, Progressive, Power, Preview - IVR - SMS - Web Chat
    - [View profile](https://www.capterra.com.sg/software/115213/ucontact)
    - [Compare vs CXone Mpower](https://www.capterra.com.sg/compare/115213/134775/ucontact/vs/incontact-call-center-software)
12. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience.
    - [View profile](https://www.capterra.com.sg/software/145004/nextiva-call-center)
    - [Compare vs CXone Mpower](https://www.capterra.com.sg/compare/134775/145004/incontact-call-center-software/vs/nextiva-call-center)
13. **Zoho Desk** — 4.5/5 (2211 reviews) — Hook up your customer service number with Zoho Desk, make/receive calls in-app, and automate your telephony operations.
    - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
    - [Compare vs CXone Mpower](https://www.capterra.com.sg/compare/134775/169505/incontact-call-center-software/vs/zoho-desk)
14. **8x8 Contact Center** — 4.3/5 (47 reviews) — 8x8 Contact Center keeps you connected to your customers from anywhere, at any time, with a 99.999% SLA.
    - [View profile](https://www.capterra.com.sg/software/161523/contactnow)
    - [Compare vs CXone Mpower](https://www.capterra.com.sg/compare/134775/161523/incontact-call-center-software/vs/contactnow)
15. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Save time and reduce costs with innovations that reimagine your customer relationships.
    - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
    - [Compare vs CXone Mpower](https://www.capterra.com.sg/compare/134775/136189/incontact-call-center-software/vs/salesforce)

## Related Categories

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Customer Satisfaction Software](https://www.capterra.com.sg/directory/30541/customer-satisfaction/software)
- [Customer Engagement Software](https://www.capterra.com.sg/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/134775/incontact-call-center-software)
- [View Product Profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/134775/incontact-call-center-software> |
| de-AT | <https://www.capterra.at/alternatives/134775/incontact-call-center-software> |
| de-CH | <https://www.capterra.ch/alternatives/134775/incontact-call-center-software> |
| en | <https://www.capterra.com/p/134775/inContact-Call-Center-Software/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/134775/incontact-call-center-software> |
| en-AU | <https://www.capterra.com.au/alternatives/134775/incontact-call-center-software> |
| en-CA | <https://www.capterra.ca/alternatives/134775/incontact-call-center-software> |
| en-GB | <https://www.capterra.co.uk/alternatives/134775/incontact-call-center-software> |
| en-IE | <https://www.capterra.ie/alternatives/134775/incontact-call-center-software> |
| en-IL | <https://www.capterra.co.il/alternatives/134775/incontact-call-center-software> |
| en-IN | <https://www.capterra.in/alternatives/134775/incontact-call-center-software> |
| en-NZ | <https://www.capterra.co.nz/alternatives/134775/incontact-call-center-software> |
| en-SG | <https://www.capterra.com.sg/alternatives/134775/incontact-call-center-software> |
| en-ZA | <https://www.capterra.co.za/alternatives/134775/incontact-call-center-software> |
| es | <https://www.capterra.es/alternatives/134775/incontact-call-center-software> |
| es-AR | <https://www.capterra.com.ar/alternatives/134775/incontact-call-center-software> |
| es-CL | <https://www.capterra.cl/alternatives/134775/incontact-call-center-software> |
| es-CO | <https://www.capterra.co/alternatives/134775/incontact-call-center-software> |
| es-CR | <https://www.capterra.co.cr/alternatives/134775/incontact-call-center-software> |
| es-DO | <https://www.capterra.do/alternatives/134775/incontact-call-center-software> |
| es-EC | <https://www.capterra.ec/alternatives/134775/incontact-call-center-software> |
| es-MX | <https://www.capterra.mx/alternatives/134775/incontact-call-center-software> |
| es-PA | <https://www.capterra.com.pa/alternatives/134775/incontact-call-center-software> |
| es-PE | <https://www.capterra.pe/alternatives/134775/incontact-call-center-software> |
| fr | <https://www.capterra.fr/alternatives/134775/incontact-call-center-software> |
| fr-BE | <https://fr.capterra.be/alternatives/134775/incontact-call-center-software> |
| fr-CA | <https://fr.capterra.ca/alternatives/134775/incontact-call-center-software> |
| fr-LU | <https://www.capterra.lu/alternatives/134775/incontact-call-center-software> |
| it | <https://www.capterra.it/alternatives/134775/incontact-call-center-software> |
| ja | <https://www.capterra.jp/alternatives/134775/incontact-call-center-software> |
| nl | <https://www.capterra.nl/alternatives/134775/incontact-call-center-software> |
| nl-BE | <https://www.capterra.be/alternatives/134775/incontact-call-center-software> |
| pt | <https://www.capterra.com.br/alternatives/134775/incontact-call-center-software> |
| pt-PT | <https://www.capterra.pt/alternatives/134775/incontact-call-center-software> |

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