---
description: Get detailed information about Freshservice and how it can help you meet your business needs. Learn more about Freshservice price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshservice Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [Freshservice](/software/132997/freshservice) > [Freshservice Alternatives](https://www.capterra.com.sg/alternatives/132997/freshservice)

# Alternatives to Freshservice

Canonical: https://www.capterra.com.sg/alternatives/132997/freshservice

> Explore the top alternatives to Freshservice. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Atera** — 4.5/5 (446 reviews) — Introducing Robin: It cuts 40% of your IT workload, supports users 24/7, and acts like a personal AI technician.
   - [View profile](https://www.capterra.com.sg/software/144309/atera)
   - [Compare vs Freshservice](https://www.capterra.com.sg/compare/132997/144309/freshservice/vs/atera)
2. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — ServiceDesk Plus is an ITSM platform that helps IT teams design and deliver services faster through end-to-end workflow automations.
   - [View profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)
   - [Compare vs Freshservice](https://www.capterra.com.sg/compare/132997/179501/freshservice/vs/manageengine-service-desk-plus)
3. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Freshservice](https://www.capterra.com.sg/compare/132997/164283/freshservice/vs/zendesk)
4. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Freshservice](https://www.capterra.com.sg/compare/124981/132997/freshdesk/vs/freshservice)
5. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs Freshservice](https://www.capterra.com.sg/compare/132997/202528/freshservice/vs/milvus)
6. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Freshservice](https://www.capterra.com.sg/compare/102188/132997/liveagent/vs/freshservice)
7. **JIRA Service Management** — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs Freshservice](https://www.capterra.com.sg/compare/132997/138769/freshservice/vs/jira-service-management)
8. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Freshservice](https://www.capterra.com.sg/compare/132997/169505/freshservice/vs/zoho-desk)
9. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux.
   - [View profile](https://www.capterra.com.sg/software/177094/supremo-remote-desktop)
   - [Compare vs Freshservice](https://www.capterra.com.sg/compare/132997/177094/freshservice/vs/supremo-remote-desktop)
10. **SysAid** — 4.5/5 (511 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
    - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
    - [Compare vs Freshservice](https://www.capterra.com.sg/compare/107225/132997/sysaid/vs/freshservice)
11. **LiveChat** — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
    - [View profile](https://www.capterra.com.sg/software/62194/livechat)
    - [Compare vs Freshservice](https://www.capterra.com.sg/compare/62194/132997/livechat/vs/freshservice)
12. **ServiceNow** — 4.5/5 (344 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
    - [View profile](https://www.capterra.com.sg/software/152871/servicenow)
    - [Compare vs Freshservice](https://www.capterra.com.sg/compare/132997/152871/freshservice/vs/servicenow)
13. **TeamDynamix** — 4.4/5 (150 reviews) — TeamDynamix is a no-code ITSM/ESM/PPM solution with Conversational AI, enterprise integration, and advanced automation.
    - [View profile](https://www.capterra.com.sg/software/121317/teamdynamix)
    - [Compare vs Freshservice](https://www.capterra.com.sg/compare/121317/132997/teamdynamix/vs/freshservice)
14. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
    - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
    - [Compare vs Freshservice](https://www.capterra.com.sg/compare/132997/144040/freshservice/vs/tidio-chat)
15. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — A scalable service desk with intentional, right-sized AI to cut resolution times. Easy to use, fully integrated, and sets up in days.
    - [View profile](https://www.capterra.com.sg/software/129478/solarwinds-service-desk)
    - [Compare vs Freshservice](https://www.capterra.com.sg/compare/129478/132997/solarwinds-service-desk/vs/freshservice)

## Related Categories

- [IT Asset Management Software](https://www.capterra.com.sg/directory/30077/it-asset-management/software)
- [IT Software](https://www.capterra.com.sg/directory/10001/it-management/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Knowledge Management Software](https://www.capterra.com.sg/directory/30094/knowledge-management/software)
- [IT Service Software](https://www.capterra.com.sg/directory/30672/it-service/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/132997/freshservice)
- [View Product Profile](https://www.capterra.com.sg/software/132997/freshservice)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/132997/freshservice> |
| de-AT | <https://www.capterra.at/alternatives/132997/freshservice> |
| de-CH | <https://www.capterra.ch/alternatives/132997/freshservice> |
| en | <https://www.capterra.com/p/132997/Freshservice/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/132997/freshservice> |
| en-AU | <https://www.capterra.com.au/alternatives/132997/freshservice> |
| en-CA | <https://www.capterra.ca/alternatives/132997/freshservice> |
| en-GB | <https://www.capterra.co.uk/alternatives/132997/freshservice> |
| en-IE | <https://www.capterra.ie/alternatives/132997/freshservice> |
| en-IL | <https://www.capterra.co.il/alternatives/132997/freshservice> |
| en-IN | <https://www.capterra.in/alternatives/132997/freshservice> |
| en-NZ | <https://www.capterra.co.nz/alternatives/132997/freshservice> |
| en-SG | <https://www.capterra.com.sg/alternatives/132997/freshservice> |
| en-ZA | <https://www.capterra.co.za/alternatives/132997/freshservice> |
| es | <https://www.capterra.es/alternatives/132997/freshservice> |
| es-AR | <https://www.capterra.com.ar/alternatives/132997/freshservice> |
| es-CL | <https://www.capterra.cl/alternatives/132997/freshservice> |
| es-CO | <https://www.capterra.co/alternatives/132997/freshservice> |
| es-CR | <https://www.capterra.co.cr/alternatives/132997/freshservice> |
| es-DO | <https://www.capterra.do/alternatives/132997/freshservice> |
| es-EC | <https://www.capterra.ec/alternatives/132997/freshservice> |
| es-MX | <https://www.capterra.mx/alternatives/132997/freshservice> |
| es-PA | <https://www.capterra.com.pa/alternatives/132997/freshservice> |
| es-PE | <https://www.capterra.pe/alternatives/132997/freshservice> |
| fi | <https://www.capterra.fi/alternatives/132997/freshservice> |
| fr | <https://www.capterra.fr/alternatives/132997/freshservice> |
| fr-BE | <https://fr.capterra.be/alternatives/132997/freshservice> |
| fr-CA | <https://fr.capterra.ca/alternatives/132997/freshservice> |
| fr-LU | <https://www.capterra.lu/alternatives/132997/freshservice> |
| it | <https://www.capterra.it/alternatives/132997/freshservice> |
| ja | <https://www.capterra.jp/alternatives/132997/freshservice> |
| nb | <https://www.capterra.no/alternatives/132997/freshservice> |
| nl | <https://www.capterra.nl/alternatives/132997/freshservice> |
| nl-BE | <https://www.capterra.be/alternatives/132997/freshservice> |
| pl | <https://www.capterra.pl/alternatives/132997/freshservice> |
| pt | <https://www.capterra.com.br/alternatives/132997/freshservice> |
| pt-PT | <https://www.capterra.pt/alternatives/132997/freshservice> |
| sv | <https://www.capterra.se/alternatives/132997/freshservice> |
| tr | <https://www.capterra.web.tr/alternatives/132997/freshservice> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Freshservice","description":"See our list of Freshservice alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/132997/freshservice","about":{"@id":"https://www.capterra.com.sg/alternatives/132997/freshservice#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/132997/freshservice#breadcrumblist"},"@id":"https://www.capterra.com.sg/alternatives/132997/freshservice#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/132997/freshservice#software"},"publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"Freshservice","url":"https://www.capterra.com.sg/software/132997/freshservice","@id":"https://www.capterra.com.sg/software/132997/freshservice#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":685},"offers":{"price":"19","@type":"Offer"}},{"@id":"https://www.capterra.com.sg/alternatives/132997/freshservice#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Asset Management Software","position":2,"item":"/directory/30077/it-asset-management/software","@type":"ListItem"},{"name":"Freshservice","position":3,"item":"/software/132997/freshservice","@type":"ListItem"},{"name":"Freshservice Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/132997/freshservice","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Freshservice Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@id":"https://www.capterra.com.sg/alternatives/132997/freshservice#itemlist","@type":"ItemList","itemListElement":[{"name":"Atera","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dacd0af6-7ea8-4ce0-a12e-5cb4ff7a8377.jpeg","url":"https://www.capterra.com.sg/software/144309/atera","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus","@type":"ListItem"},{"name":"Zendesk Suite","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.com.sg/software/164283/zendesk","@type":"ListItem"},{"name":"Freshdesk","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.com.sg/software/124981/freshdesk","@type":"ListItem"},{"name":"Milvus","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.capterra.com.sg/software/202528/milvus","@type":"ListItem"},{"name":"LiveAgent","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"JIRA Service Management","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.com.sg/software/138769/jira-service-management","@type":"ListItem"},{"name":"Zoho Desk","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.com.sg/software/169505/zoho-desk","@type":"ListItem"},{"name":"Supremo Remote Desktop","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a8986544-a070-4ca9-9782-7b69e075ca3e.png","url":"https://www.capterra.com.sg/software/177094/supremo-remote-desktop","@type":"ListItem"},{"name":"SysAid","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.capterra.com.sg/software/107225/sysaid","@type":"ListItem"},{"name":"LiveChat","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.com.sg/software/62194/livechat","@type":"ListItem"},{"name":"ServiceNow","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.capterra.com.sg/software/152871/servicenow","@type":"ListItem"},{"name":"TeamDynamix","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fc0131e4-2a13-4e12-bf93-b010714f4fcf.jpeg","url":"https://www.capterra.com.sg/software/121317/teamdynamix","@type":"ListItem"},{"name":"Tidio","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.com.sg/software/144040/tidio-chat","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.capterra.com.sg/software/129478/solarwinds-service-desk","@type":"ListItem"}],"numberOfItems":15}
</script>