---
description: Get detailed information about Freshservice and how it can help you meet your business needs. Learn more about Freshservice price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshservice Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [MSP Software](/directory/30921/msp/software) > [Freshservice](/software/132997/freshservice) > [Freshservice Alternatives](https://www.capterra.com.sg/alternatives/132997/freshservice)

# Alternatives to Freshservice

Canonical: https://www.capterra.com.sg/alternatives/132997/freshservice

> Explore the top alternatives to Freshservice. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Atera** — 4.5/5 (448 reviews) — Deliver excellent service to every client with a dependable, full-stack IT management platform that combines RMM, PSA, and AI agents.
   - [View profile](https://www.capterra.com.sg/software/144309/atera)
   - [Compare vs Freshservice](https://www.capterra.com.sg/compare/132997/144309/freshservice/vs/atera)
2. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Freshservice](https://www.capterra.com.sg/compare/132997/164283/freshservice/vs/zendesk)
3. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Freshservice](https://www.capterra.com.sg/compare/124981/132997/freshdesk/vs/freshservice)
4. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs Freshservice](https://www.capterra.com.sg/compare/132997/202528/freshservice/vs/milvus)
5. **LiveAgent** — 4.7/5 (1781 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Freshservice](https://www.capterra.com.sg/compare/102188/132997/liveagent/vs/freshservice)
6. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs Freshservice](https://www.capterra.com.sg/compare/132997/138769/freshservice/vs/jira-service-management)
7. **Zoho Desk** — 4.5/5 (2212 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Freshservice](https://www.capterra.com.sg/compare/132997/169505/freshservice/vs/zoho-desk)
8. **SysAid** — 4.5/5 (519 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
   - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
   - [Compare vs Freshservice](https://www.capterra.com.sg/compare/107225/132997/sysaid/vs/freshservice)
9. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux.
   - [View profile](https://www.capterra.com.sg/software/177094/supremo-remote-desktop)
   - [Compare vs Freshservice](https://www.capterra.com.sg/compare/132997/177094/freshservice/vs/supremo-remote-desktop)
10. **LiveChat** — 4.6/5 (1723 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
    - [View profile](https://www.capterra.com.sg/software/62194/livechat)
    - [Compare vs Freshservice](https://www.capterra.com.sg/compare/62194/132997/livechat/vs/freshservice)
11. **ServiceNow** — 4.5/5 (348 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
    - [View profile](https://www.capterra.com.sg/software/152871/servicenow)
    - [Compare vs Freshservice](https://www.capterra.com.sg/compare/132997/152871/freshservice/vs/servicenow)
12. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — ServiceDesk Plus is an ITSM platform that helps IT teams design and deliver services faster through end-to-end workflow automations.
    - [View profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)
    - [Compare vs Freshservice](https://www.capterra.com.sg/compare/132997/179501/freshservice/vs/manageengine-service-desk-plus)
13. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
    - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
    - [Compare vs Freshservice](https://www.capterra.com.sg/compare/132997/144040/freshservice/vs/tidio-chat)
14. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — A scalable service desk with intentional, right-sized AI to cut resolution times. Easy to use, fully integrated, and sets up in days.
    - [View profile](https://www.capterra.com.sg/software/129478/solarwinds-service-desk)
    - [Compare vs Freshservice](https://www.capterra.com.sg/compare/129478/132997/solarwinds-service-desk/vs/freshservice)
15. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
    - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
    - [Compare vs Freshservice](https://www.capterra.com.sg/compare/132997/136189/freshservice/vs/salesforce)

## Related Categories

- [IT Asset Management Software](https://www.capterra.com.sg/directory/30077/it-asset-management/software)
- [IT Software](https://www.capterra.com.sg/directory/10001/it-management/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Knowledge Management Software](https://www.capterra.com.sg/directory/30094/knowledge-management/software)
- [IT Service Software](https://www.capterra.com.sg/directory/30672/it-service/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/132997/freshservice)
- [View Product Profile](https://www.capterra.com.sg/software/132997/freshservice)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/132997/freshservice> |
| de-AT | <https://www.capterra.at/alternatives/132997/freshservice> |
| de-CH | <https://www.capterra.ch/alternatives/132997/freshservice> |
| en | <https://www.capterra.com/p/132997/Freshservice/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/132997/freshservice> |
| en-AU | <https://www.capterra.com.au/alternatives/132997/freshservice> |
| en-CA | <https://www.capterra.ca/alternatives/132997/freshservice> |
| en-GB | <https://www.capterra.co.uk/alternatives/132997/freshservice> |
| en-IE | <https://www.capterra.ie/alternatives/132997/freshservice> |
| en-IL | <https://www.capterra.co.il/alternatives/132997/freshservice> |
| en-IN | <https://www.capterra.in/alternatives/132997/freshservice> |
| en-NZ | <https://www.capterra.co.nz/alternatives/132997/freshservice> |
| en-SG | <https://www.capterra.com.sg/alternatives/132997/freshservice> |
| en-ZA | <https://www.capterra.co.za/alternatives/132997/freshservice> |
| es | <https://www.capterra.es/alternatives/132997/freshservice> |
| es-AR | <https://www.capterra.com.ar/alternatives/132997/freshservice> |
| es-CL | <https://www.capterra.cl/alternatives/132997/freshservice> |
| es-CO | <https://www.capterra.co/alternatives/132997/freshservice> |
| es-CR | <https://www.capterra.co.cr/alternatives/132997/freshservice> |
| es-DO | <https://www.capterra.do/alternatives/132997/freshservice> |
| es-EC | <https://www.capterra.ec/alternatives/132997/freshservice> |
| es-MX | <https://www.capterra.mx/alternatives/132997/freshservice> |
| es-PA | <https://www.capterra.com.pa/alternatives/132997/freshservice> |
| es-PE | <https://www.capterra.pe/alternatives/132997/freshservice> |
| fi | <https://www.capterra.fi/alternatives/132997/freshservice> |
| fr | <https://www.capterra.fr/alternatives/132997/freshservice> |
| fr-BE | <https://fr.capterra.be/alternatives/132997/freshservice> |
| fr-CA | <https://fr.capterra.ca/alternatives/132997/freshservice> |
| fr-LU | <https://www.capterra.lu/alternatives/132997/freshservice> |
| it | <https://www.capterra.it/alternatives/132997/freshservice> |
| ja | <https://www.capterra.jp/alternatives/132997/freshservice> |
| nb | <https://www.capterra.no/alternatives/132997/freshservice> |
| nl | <https://www.capterra.nl/alternatives/132997/freshservice> |
| nl-BE | <https://www.capterra.be/alternatives/132997/freshservice> |
| pl | <https://www.capterra.pl/alternatives/132997/freshservice> |
| pt | <https://www.capterra.com.br/alternatives/132997/freshservice> |
| pt-PT | <https://www.capterra.pt/alternatives/132997/freshservice> |
| sv | <https://www.capterra.se/alternatives/132997/freshservice> |
| tr | <https://www.capterra.web.tr/alternatives/132997/freshservice> |

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