---
description: Get detailed information about ScreenSteps and how it can help you meet your business needs. Learn more about ScreenSteps price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ScreenSteps Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [ScreenSteps](/software/130536/screensteps) > [ScreenSteps Alternatives](https://www.capterra.com.sg/alternatives/130536/screensteps)

# Alternatives to ScreenSteps

Canonical: https://www.capterra.com.sg/alternatives/130536/screensteps

> Explore the top alternatives to ScreenSteps. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Document360** — 4.7/5 (292 reviews) — AI-Powered Knowledge Management for seamless knowledge transfer and reduced information silos.
   - [View profile](https://www.capterra.com.sg/software/177031/document360)
   - [Compare vs ScreenSteps](https://www.capterra.com.sg/compare/130536/177031/screensteps/vs/document360)
2. **Connecteam** — 4.6/5 (5317 reviews) — Knowledge Management for Frontline Teams - Policies, Guides, Manuals \& Resources
   - [View profile](https://www.capterra.com.sg/software/153140/connecteam)
   - [Compare vs ScreenSteps](https://www.capterra.com.sg/compare/130536/153140/screensteps/vs/connecteam)
3. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs ScreenSteps](https://www.capterra.com.sg/compare/124981/130536/freshdesk/vs/screensteps)
4. **Freshservice** — 4.6/5 (803 reviews) — Empower self-service and deflect routine requests with Freshservice’s AI-native knowledge management and unified search.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs ScreenSteps](https://www.capterra.com.sg/compare/130536/132997/screensteps/vs/freshservice)
5. **Confluence** — 4.5/5 (3720 reviews) — Confluence makes information accessible company-wide. Capture, organize, and share key updates so everyone stays informed.
   - [View profile](https://www.capterra.com.sg/software/136446/confluence)
   - [Compare vs ScreenSteps](https://www.capterra.com.sg/compare/130536/136446/screensteps/vs/confluence)
6. **LiveAgent** — 4.7/5 (1789 reviews) — Start for free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs ScreenSteps](https://www.capterra.com.sg/compare/102188/130536/liveagent/vs/screensteps)
7. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs ScreenSteps](https://www.capterra.com.sg/compare/130536/138769/screensteps/vs/jira-service-management)
8. **livepro** — 4.8/5 (182 reviews) — livepro is purpose-built contact center Knowledge Management. Delivering quick and easy answers to agents, not long documents.
   - [View profile](https://www.capterra.com.sg/software/165150/livepro)
   - [Compare vs ScreenSteps](https://www.capterra.com.sg/compare/130536/165150/screensteps/vs/livepro)
9. **Shelf** — 4.8/5 (106 reviews) — Shelf is \#1 for knowledge management platform on Gartner Digital for 3 straight years providing high impact GenAI KM solutions.
   - [View profile](https://www.capterra.com.sg/software/146524/shelf)
   - [Compare vs ScreenSteps](https://www.capterra.com.sg/compare/130536/146524/screensteps/vs/shelf)
10. **Deepser** — 4.6/5 (58 reviews) — Turn documentation, procedures and historical tickets into an AI powered knowledge hub with a chatbot that delivers answers in seconds.
    - [View profile](https://www.capterra.com.sg/software/178946/deepser)
    - [Compare vs ScreenSteps](https://www.capterra.com.sg/compare/130536/178946/screensteps/vs/deepser)
11. **Universal Knowledge** — 4.6/5 (13 reviews) — Flexible, configurable and competitively priced, KPSOL provides out of the box, multi use comprehensive knowledge management software.
    - [View profile](https://www.capterra.com.sg/software/39188/kps-knowledge-management-software)
    - [Compare vs ScreenSteps](https://www.capterra.com.sg/compare/39188/130536/kps-knowledge-management-software/vs/screensteps)
12. **Notion** — 4.7/5 (2834 reviews) — Notion is the only knowledge management software that connects your wiki, notes and projects in one tool.
    - [View profile](https://www.capterra.com.sg/software/186596/notion)
    - [Compare vs ScreenSteps](https://www.capterra.com.sg/compare/130536/186596/screensteps/vs/notion)
13. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk offers a smart knowledge base for self-service that integrates seamlessly into it's help desk software.
    - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
    - [Compare vs ScreenSteps](https://www.capterra.com.sg/compare/130536/164283/screensteps/vs/zendesk)
14. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is a leading free social knowledge management and collaboration platform used by over 15 million companies worldwide.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs ScreenSteps](https://www.capterra.com.sg/compare/113540/130536/bitrix24/vs/screensteps)
15. **Zoho Desk** — 4.5/5 (2216 reviews) — With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's.
    - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
    - [Compare vs ScreenSteps](https://www.capterra.com.sg/compare/130536/169505/screensteps/vs/zoho-desk)

## Related Categories

- [Knowledge Management Software](https://www.capterra.com.sg/directory/30094/knowledge-management/software)
- [Knowledge Base Software](https://www.capterra.com.sg/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/130536/screensteps)
- [View Product Profile](https://www.capterra.com.sg/software/130536/screensteps)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/130536/screensteps> |
| de-AT | <https://www.capterra.at/alternatives/130536/screensteps> |
| de-CH | <https://www.capterra.ch/alternatives/130536/screensteps> |
| en | <https://www.capterra.com/p/130536/ScreenSteps/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/130536/screensteps> |
| en-AU | <https://www.capterra.com.au/alternatives/130536/screensteps> |
| en-CA | <https://www.capterra.ca/alternatives/130536/screensteps> |
| en-GB | <https://www.capterra.co.uk/alternatives/130536/screensteps> |
| en-IE | <https://www.capterra.ie/alternatives/130536/screensteps> |
| en-IL | <https://www.capterra.co.il/alternatives/130536/screensteps> |
| en-IN | <https://www.capterra.in/alternatives/130536/screensteps> |
| en-NZ | <https://www.capterra.co.nz/alternatives/130536/screensteps> |
| en-SG | <https://www.capterra.com.sg/alternatives/130536/screensteps> |
| en-ZA | <https://www.capterra.co.za/alternatives/130536/screensteps> |
| fr | <https://www.capterra.fr/alternatives/130536/screensteps> |
| fr-BE | <https://fr.capterra.be/alternatives/130536/screensteps> |
| fr-CA | <https://fr.capterra.ca/alternatives/130536/screensteps> |
| fr-LU | <https://www.capterra.lu/alternatives/130536/screensteps> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ScreenSteps","description":"See our list of ScreenSteps alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/130536/screensteps","about":{"@id":"https://www.capterra.com.sg/alternatives/130536/screensteps#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/130536/screensteps#breadcrumblist"},"@id":"https://www.capterra.com.sg/alternatives/130536/screensteps#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/130536/screensteps#software"}},{"name":"ScreenSteps","url":"https://www.capterra.com.sg/software/130536/screensteps","@id":"https://www.capterra.com.sg/software/130536/screensteps#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":16},"offers":{"price":"239","@type":"Offer"}},{"@id":"https://www.capterra.com.sg/alternatives/130536/screensteps#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge Management Software","position":2,"item":"/directory/30094/knowledge-management/software","@type":"ListItem"},{"name":"ScreenSteps","position":3,"item":"/software/130536/screensteps","@type":"ListItem"},{"name":"ScreenSteps Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/130536/screensteps","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"ScreenSteps Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@id":"https://www.capterra.com.sg/alternatives/130536/screensteps#itemlist","@type":"ItemList","itemListElement":[{"name":"Document360","position":1,"image":"https://images.g2crowd.com/uploads/product/image/521d08f2e35863117ed1e31e54bcf944/document360.png","url":"https://www.capterra.com.sg/software/177031/document360","@type":"ListItem"},{"name":"Connecteam","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2eb9cf79-d85e-4c42-b830-38b3ba6e5ea1.png","url":"https://www.capterra.com.sg/software/153140/connecteam","@type":"ListItem"},{"name":"Freshdesk","position":3,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.capterra.com.sg/software/124981/freshdesk","@type":"ListItem"},{"name":"Freshservice","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.com.sg/software/132997/freshservice","@type":"ListItem"},{"name":"Confluence","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c59cf6b8-ebd8-4c69-8658-9435f095413a.png","url":"https://www.capterra.com.sg/software/136446/confluence","@type":"ListItem"},{"name":"LiveAgent","position":6,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"JIRA Service Management","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.com.sg/software/138769/jira-service-management","@type":"ListItem"},{"name":"livepro","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/da91c857-3cb3-42f1-9419-f5c46a4bd8df.jpeg","url":"https://www.capterra.com.sg/software/165150/livepro","@type":"ListItem"},{"name":"Shelf","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/03487fc8-e047-4c5b-9eea-766ead00c213.png","url":"https://www.capterra.com.sg/software/146524/shelf","@type":"ListItem"},{"name":"Deepser","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/276d005f-9eb6-4a86-b7d6-6fb1bf357348.png","url":"https://www.capterra.com.sg/software/178946/deepser","@type":"ListItem"},{"name":"Universal Knowledge","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/01213b8a-835d-4d4a-85e6-e4e8f1a0fe27.png","url":"https://www.capterra.com.sg/software/39188/kps-knowledge-management-software","@type":"ListItem"},{"name":"Notion","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/926fd60f-776a-41e5-9660-57c112abf44d.png","url":"https://www.capterra.com.sg/software/186596/notion","@type":"ListItem"},{"name":"Zendesk Suite","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.com.sg/software/164283/zendesk","@type":"ListItem"},{"name":"Bitrix24","position":14,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.capterra.com.sg/software/113540/bitrix24","@type":"ListItem"},{"name":"Zoho Desk","position":15,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.capterra.com.sg/software/169505/zoho-desk","@type":"ListItem"}],"numberOfItems":15}
</script>