---
description: Get detailed information about IncidentMonitor and how it can help you meet your business needs. Learn more about IncidentMonitor price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IncidentMonitor Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [IncidentMonitor](/software/127625/incidentmonitor) > [IncidentMonitor Alternatives](https://www.capterra.com.sg/alternatives/127625/incidentmonitor)

# Alternatives to IncidentMonitor

Canonical: https://www.capterra.com.sg/alternatives/127625/incidentmonitor

> Explore the top alternatives to IncidentMonitor. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Empower IT help desks to maximize productivity and deliver exceptional employee experiences with ServiceDesk Plus.
   - [View profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)
   - [Compare vs IncidentMonitor](https://www.capterra.com.sg/compare/127625/179501/incidentmonitor/vs/manageengine-service-desk-plus)
2. **Freshservice** — 4.6/5 (803 reviews) — Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs IncidentMonitor](https://www.capterra.com.sg/compare/127625/132997/incidentmonitor/vs/freshservice)
3. **SysAid** — 4.5/5 (523 reviews) — AI-powered help desk that resolves requests instantly and routes the rest to the right agent.
   - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
   - [Compare vs IncidentMonitor](https://www.capterra.com.sg/compare/107225/127625/sysaid/vs/incidentmonitor)
4. **Issuetrak** — 4.6/5 (205 reviews) — Everything your help desk needs to triage and resolve tickets quickly and easily. Backed by industry-leading, 24/7, US-based support.
   - [View profile](https://www.capterra.com.sg/software/16499/issuetrak)
   - [Compare vs IncidentMonitor](https://www.capterra.com.sg/compare/16499/127625/issuetrak/vs/incidentmonitor)
5. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — An enterprise service desk with intentional, right-sized AI to cut resolution time. Easy to use, fully integrated, and sets up in days.
   - [View profile](https://www.capterra.com.sg/software/129478/solarwinds-service-desk)
   - [Compare vs IncidentMonitor](https://www.capterra.com.sg/compare/127625/129478/incidentmonitor/vs/solarwinds-service-desk)
6. **OTRS** — 4.4/5 (96 reviews) — Fully-managed help desk solution for delivering fast, efficient service.
   - [View profile](https://www.capterra.com.sg/software/127284/otrs)
   - [Compare vs IncidentMonitor](https://www.capterra.com.sg/compare/127284/127625/otrs/vs/incidentmonitor)
7. **ServiceTonic** — 4.6/5 (8 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
   - [View profile](https://www.capterra.com.sg/software/112516/servicetonic)
   - [Compare vs IncidentMonitor](https://www.capterra.com.sg/compare/112516/127625/servicetonic/vs/incidentmonitor)
8. **Vivantio** — 4.3/5 (178 reviews) — Vivantio's fully configurable help desk empowers service teams to deliver unparalleled support to internal and external customers.
   - [View profile](https://www.capterra.com.sg/software/132880/vivantio)
   - [Compare vs IncidentMonitor](https://www.capterra.com.sg/compare/127625/132880/incidentmonitor/vs/vivantio)
9. **C2** — 4.3/5 (14 reviews) — Transform your support services and IT management with a fully integrated ITSM platform that can be configured to your needs.
   - [View profile](https://www.capterra.com.sg/software/135915/c2-atom)
   - [Compare vs IncidentMonitor](https://www.capterra.com.sg/compare/127625/135915/incidentmonitor/vs/c2-atom)
10. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
    - [Compare vs IncidentMonitor](https://www.capterra.com.sg/compare/127625/138769/incidentmonitor/vs/jira-service-management)
11. **InvGate Service Management** — 4.6/5 (108 reviews) — InvGate Service Desk is a modern help desk built for IT support centers of all sizes.
    - [View profile](https://www.capterra.com.sg/software/133392/service-desk)
    - [Compare vs IncidentMonitor](https://www.capterra.com.sg/compare/127625/133392/incidentmonitor/vs/service-desk)
12. **Zendesk Suite** — 4.4/5 (4094 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
    - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
    - [Compare vs IncidentMonitor](https://www.capterra.com.sg/compare/127625/164283/incidentmonitor/vs/zendesk)
13. **EcholoN** — 4.7/5 (35 reviews) — Help desk software for tickets, incidents, SLAs, knowledge, self-service, workflows and structured support processes.
    - [View profile](https://www.capterra.com.sg/software/189744/echolon)
    - [Compare vs IncidentMonitor](https://www.capterra.com.sg/compare/127625/189744/incidentmonitor/vs/echolon)
14. **ChangeGear** — 4.0/5 (51 reviews) — ChangeGear is an award-winning digital service management platform, recognized by analysts like Gartner, GigaOm and Forrester.
    - [View profile](https://www.capterra.com.sg/software/146239/changegear-itsm)
    - [Compare vs IncidentMonitor](https://www.capterra.com.sg/compare/127625/146239/incidentmonitor/vs/changegear-itsm)
15. **Richdesk** — 4.5/5 (2 reviews) — Web-based service desk with customer service portal designed for internal ITSM and external customer support.
    - [View profile](https://www.capterra.com.sg/software/144317/richmond-servicedesk)
    - [Compare vs IncidentMonitor](https://www.capterra.com.sg/compare/127625/144317/incidentmonitor/vs/richmond-servicedesk)

## Related Categories

- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [IT Service Software](https://www.capterra.com.sg/directory/30672/it-service/software)
- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)
- [Service Desk Software](https://www.capterra.com.sg/directory/31027/service-desk/software)
- [Issue Tracking Software](https://www.capterra.com.sg/directory/30675/issue-tracking/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/127625/incidentmonitor)
- [View Product Profile](https://www.capterra.com.sg/software/127625/incidentmonitor)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/127625/IncidentMonitor/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/127625/incidentmonitor> |
| en-AU | <https://www.capterra.com.au/alternatives/127625/incidentmonitor> |
| en-CA | <https://www.capterra.ca/alternatives/127625/incidentmonitor> |
| en-GB | <https://www.capterra.co.uk/alternatives/127625/incidentmonitor> |
| en-IE | <https://www.capterra.ie/alternatives/127625/incidentmonitor> |
| en-IL | <https://www.capterra.co.il/alternatives/127625/incidentmonitor> |
| en-IN | <https://www.capterra.in/alternatives/127625/incidentmonitor> |
| en-NZ | <https://www.capterra.co.nz/alternatives/127625/incidentmonitor> |
| en-SG | <https://www.capterra.com.sg/alternatives/127625/incidentmonitor> |
| en-ZA | <https://www.capterra.co.za/alternatives/127625/incidentmonitor> |
| fr | <https://www.capterra.fr/alternatives/127625/incidentmonitor> |
| fr-BE | <https://fr.capterra.be/alternatives/127625/incidentmonitor> |
| fr-CA | <https://fr.capterra.ca/alternatives/127625/incidentmonitor> |
| fr-LU | <https://www.capterra.lu/alternatives/127625/incidentmonitor> |
| nl | <https://www.capterra.nl/alternatives/127625/incidentmonitor> |
| nl-BE | <https://www.capterra.be/alternatives/127625/incidentmonitor> |

-----

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