---
description: Get detailed information about Oracle Cloud CX and how it can help you meet your business needs. Learn more about Oracle Cloud CX price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Oracle Cloud CX Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Oracle Cloud CX](/software/124659/oracle-cloud-cx) > [Oracle Cloud CX Alternatives](https://www.capterra.com.sg/alternatives/124659/oracle-cloud-cx)

# Alternatives to Oracle Cloud CX

Canonical: https://www.capterra.com.sg/alternatives/124659/oracle-cloud-cx

> Explore the top alternatives to Oracle Cloud CX. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho CRM** — 4.3/5 (6964 reviews) — CRM solution that helps businesses with sales force automation, process management, journey orchestration, marketing automation \&amp; more.
   - [View profile](https://www.capterra.com.sg/software/155928/zoho-crm)
   - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/124659/155928/oracle-cloud-cx/vs/zoho-crm)
2. **Front** — 4.5/5 (286 reviews) — Front’s powerful customer service platform makes five-star service attainable for 9,000 businesses like yours.
   - [View profile](https://www.capterra.com.sg/software/132901/front)
   - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/124659/132901/oracle-cloud-cx/vs/front)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/102188/124659/liveagent/vs/oracle-cloud-cx)
4. **EngageBay CRM** — 4.7/5 (907 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
   - [View profile](https://www.capterra.com.sg/software/178819/engagebay-marketing)
   - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/124659/178819/oracle-cloud-cx/vs/engagebay-marketing)
5. **Freshsales** — 4.5/5 (621 reviews) — Freshsales is packed with features and a highly intuitive UI so that you don't have to juggle multiple tools to run your business.
   - [View profile](https://www.capterra.com.sg/software/155563/freshsales)
   - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/124659/155563/oracle-cloud-cx/vs/freshsales)
6. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
   - [View profile](https://www.capterra.com.sg/software/182476/hubspot-service-hub)
   - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/124659/182476/oracle-cloud-cx/vs/hubspot-service-hub)
7. **Method CRM** — 4.2/5 (129 reviews) — Method CRM is a customizable CRM for QuickBooks users to manage customers, workflows, and payments with real-time sync.
   - [View profile](https://www.capterra.com.sg/software/130389/method-crm)
   - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/124659/130389/oracle-cloud-cx/vs/method-crm)
8. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is \#1 free customer experience and customer relationship management platform used by 15 million businesses worldwide.
   - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
   - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/113540/124659/bitrix24/vs/oracle-cloud-cx)
9. **Salesforce Starter** — 4.4/5 (223 reviews) — Customer relationship management tool that enables businesses to organize lead data, personalize email templates, and more.
   - [View profile](https://www.capterra.com.sg/software/132665/salesforce-essentials)
   - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/124659/132665/oracle-cloud-cx/vs/salesforce-essentials)
10. **Kommo** — 4.3/5 (195 reviews) — Kommo is the world's first messaging-powered CRM. It features sales pipeline, lead tracking, multichannel communication and more.
    - [View profile](https://www.capterra.com.sg/software/120048/amocrm)
    - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/120048/124659/amocrm/vs/oracle-cloud-cx)
11. **Thryv** — 4.2/5 (505 reviews) — Thryv is an AI-powered CRM and marketing platform helping small businesses capture leads, automate follow-ups, and grow.
    - [View profile](https://www.capterra.com.sg/software/156926/thryv)
    - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/124659/156926/oracle-cloud-cx/vs/thryv)
12. **Five9** — 4.2/5 (481 reviews) — Cloud CX Solution with Practical AI- Inbound, Outbound, ACD, IVR, CTI, Chat, Email, Social, Call Recording, and CRM Integration.
    - [View profile](https://www.capterra.com.sg/software/132405/five9)
    - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/124659/132405/oracle-cloud-cx/vs/five9)
13. **Creatio CRM** — 4.7/5 (133 reviews) — New Era of CRM: Built on AI. Ready to act
    - [View profile](https://www.capterra.com.sg/software/130149/bpm-online-crm)
    - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/124659/130149/oracle-cloud-cx/vs/bpm-online-crm)
14. **SAP Customer Experience** — 4.3/5 (245 reviews) — Capitalize on customer insight, improve front-line efficiency and effectiveness, streamline critical business processes.
    - [View profile](https://www.capterra.com.sg/software/77372/sap-crm)
    - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/77372/124659/sap-crm/vs/oracle-cloud-cx)
15. **Conversational Cloud** — 4.3/5 (41 reviews) — See why over 18,000+ of the world's largest and move innovative brands prefer LivePerson to level up their customer experience.
    - [View profile](https://www.capterra.com.sg/software/133021/conversational-cloud)
    - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/124659/133021/oracle-cloud-cx/vs/conversational-cloud)

## Related Categories

- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)
- [CRM Software](https://www.capterra.com.sg/directory/2/customer-relationship-management/software)
- [Knowledge Base Software](https://www.capterra.com.sg/directory/32454/knowledge-base/software)
- [Sales Tracking Software](https://www.capterra.com.sg/directory/32744/sales-tracking/software)
- [Banking Software](https://www.capterra.com.sg/directory/20008/banking-systems/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/124659/oracle-cloud-cx)
- [View Product Profile](https://www.capterra.com.sg/software/124659/oracle-cloud-cx)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/124659/oracle-cloud-cx> |
| de-AT | <https://www.capterra.at/alternatives/124659/oracle-cloud-cx> |
| de-CH | <https://www.capterra.ch/alternatives/124659/oracle-cloud-cx> |
| en | <https://www.capterra.com/p/212274/Oracle-Cloud-CX/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/124659/oracle-cloud-cx> |
| en-AU | <https://www.capterra.com.au/alternatives/124659/oracle-cloud-cx> |
| en-CA | <https://www.capterra.ca/alternatives/124659/oracle-cloud-cx> |
| en-GB | <https://www.capterra.co.uk/alternatives/124659/oracle-cloud-cx> |
| en-IE | <https://www.capterra.ie/alternatives/124659/oracle-cloud-cx> |
| en-IL | <https://www.capterra.co.il/alternatives/124659/oracle-cloud-cx> |
| en-IN | <https://www.capterra.in/alternatives/124659/oracle-cloud-cx> |
| en-NZ | <https://www.capterra.co.nz/alternatives/124659/oracle-cloud-cx> |
| en-SG | <https://www.capterra.com.sg/alternatives/124659/oracle-cloud-cx> |
| en-ZA | <https://www.capterra.co.za/alternatives/124659/oracle-cloud-cx> |
| es | <https://www.capterra.es/alternatives/124659/oracle-cloud-cx> |
| es-AR | <https://www.capterra.com.ar/alternatives/124659/oracle-cloud-cx> |
| es-CL | <https://www.capterra.cl/alternatives/124659/oracle-cloud-cx> |
| es-CO | <https://www.capterra.co/alternatives/124659/oracle-cloud-cx> |
| es-CR | <https://www.capterra.co.cr/alternatives/124659/oracle-cloud-cx> |
| es-DO | <https://www.capterra.do/alternatives/124659/oracle-cloud-cx> |
| es-EC | <https://www.capterra.ec/alternatives/124659/oracle-cloud-cx> |
| es-MX | <https://www.capterra.mx/alternatives/124659/oracle-cloud-cx> |
| es-PA | <https://www.capterra.com.pa/alternatives/124659/oracle-cloud-cx> |
| es-PE | <https://www.capterra.pe/alternatives/124659/oracle-cloud-cx> |
| fr | <https://www.capterra.fr/alternatives/124659/oracle-cloud-cx> |
| fr-BE | <https://fr.capterra.be/alternatives/124659/oracle-cloud-cx> |
| fr-CA | <https://fr.capterra.ca/alternatives/124659/oracle-cloud-cx> |
| fr-LU | <https://www.capterra.lu/alternatives/124659/oracle-cloud-cx> |
| it | <https://www.capterra.it/alternatives/124659/oracle-cloud-cx> |

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