---
description: Get detailed information about Oracle Cloud CX and how it can help you meet your business needs. Learn more about Oracle Cloud CX price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Oracle Cloud CX Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Oracle Cloud CX](/software/124659/oracle-cloud-cx) > [Oracle Cloud CX Alternatives](https://www.capterra.com.sg/alternatives/124659/oracle-cloud-cx)

# Alternatives to Oracle Cloud CX

Canonical: https://www.capterra.com.sg/alternatives/124659/oracle-cloud-cx

> Explore the top alternatives to Oracle Cloud CX. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho CRM** — 4.3/5 (7003 reviews) — CRM solution that helps businesses with sales force automation, process management, journey orchestration, marketing automation \& more.
   - [View profile](https://www.capterra.com.sg/software/155928/zoho-crm)
   - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/124659/155928/oracle-cloud-cx/vs/zoho-crm)
2. **Front** — 4.5/5 (291 reviews) — Front’s powerful customer service platform makes five-star service attainable for 9,000 businesses like yours.
   - [View profile](https://www.capterra.com.sg/software/132901/front)
   - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/124659/132901/oracle-cloud-cx/vs/front)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/102188/124659/liveagent/vs/oracle-cloud-cx)
4. **EngageBay CRM** — 4.6/5 (912 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
   - [View profile](https://www.capterra.com.sg/software/178819/engagebay-marketing)
   - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/124659/178819/oracle-cloud-cx/vs/engagebay-marketing)
5. **Creatio AI CRM** — 4.7/5 (151 reviews) — New Era of CRM: Built on AI. Ready to act
   - [View profile](https://www.capterra.com.sg/software/130149/bpm-online-crm)
   - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/124659/130149/oracle-cloud-cx/vs/bpm-online-crm)
6. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
   - [View profile](https://www.capterra.com.sg/software/182476/hubspot-service-hub)
   - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/124659/182476/oracle-cloud-cx/vs/hubspot-service-hub)
7. **Freshsales** — 4.5/5 (623 reviews) — Cloud-based CRM that helps sales and marketing teams manage contacts, automate workflows, track pipelines, and engage customers via.
   - [View profile](https://www.capterra.com.sg/software/155563/freshsales)
   - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/124659/155563/oracle-cloud-cx/vs/freshsales)
8. **Method CRM** — 4.2/5 (143 reviews) — The customizable CRM for QuickBooks — manage customers, workflows, and payments from lead to payment with real-time sync.
   - [View profile](https://www.capterra.com.sg/software/130389/method-crm)
   - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/124659/130389/oracle-cloud-cx/vs/method-crm)
9. **Salesforce Starter** — 4.4/5 (226 reviews) — Customer relationship management tool that enables businesses to organize lead data, personalize email templates, and more.
   - [View profile](https://www.capterra.com.sg/software/132665/Salesforce-Starter)
   - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/124659/132665/oracle-cloud-cx/vs/Salesforce-Starter)
10. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is \#1 free customer experience and customer relationship management platform used by 15 million businesses worldwide.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/113540/124659/bitrix24/vs/oracle-cloud-cx)
11. **Kommo** — 4.5/5 (263 reviews) — Kommo is the world's first messaging-powered CRM. It features sales pipeline, lead tracking, multichannel communication and more.
    - [View profile](https://www.capterra.com.sg/software/120048/Kommo)
    - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/120048/124659/Kommo/vs/oracle-cloud-cx)
12. **Thryv** — 4.2/5 (538 reviews) — Thryv is the AI-native growth platform that helps small businesses get found online, attract more customers, and grow with confidence.
    - [View profile](https://www.capterra.com.sg/software/156926/thryv)
    - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/124659/156926/oracle-cloud-cx/vs/thryv)
13. **Five9** — 4.2/5 (487 reviews) — Cloud CX Solution with Practical AI- Inbound, Outbound, ACD, IVR, CTI, Chat, Email, Social, Call Recording, and CRM Integration.
    - [View profile](https://www.capterra.com.sg/software/132405/five9)
    - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/124659/132405/oracle-cloud-cx/vs/five9)
14. **SAP Customer Experience** — 4.3/5 (246 reviews) — Capitalize on customer insight, improve front-line efficiency and effectiveness, streamline critical business processes.
    - [View profile](https://www.capterra.com.sg/software/77372/sap-crm)
    - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/77372/124659/sap-crm/vs/oracle-cloud-cx)
15. **Efficy CRM** — 3.9/5 (91 reviews) — Known as Europe’s most flexible CRM, Efficy offers a completely customisable solution that will empower your employees.
    - [View profile](https://www.capterra.com.sg/software/149894/efficy-crm)
    - [Compare vs Oracle Cloud CX](https://www.capterra.com.sg/compare/124659/149894/oracle-cloud-cx/vs/efficy-crm)

## Related Categories

- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)
- [CRM Software](https://www.capterra.com.sg/directory/2/customer-relationship-management/software)
- [Knowledge Base Software](https://www.capterra.com.sg/directory/32454/knowledge-base/software)
- [Sales Tracking Software](https://www.capterra.com.sg/directory/32744/sales-tracking/software)
- [Banking Software](https://www.capterra.com.sg/directory/20008/banking-systems/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/124659/oracle-cloud-cx)
- [View Product Profile](https://www.capterra.com.sg/software/124659/oracle-cloud-cx)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/124659/oracle-cloud-cx> |
| de-AT | <https://www.capterra.at/alternatives/124659/oracle-cloud-cx> |
| de-CH | <https://www.capterra.ch/alternatives/124659/oracle-cloud-cx> |
| en | <https://www.capterra.com/p/212274/Oracle-Cloud-CX/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/124659/oracle-cloud-cx> |
| en-AU | <https://www.capterra.com.au/alternatives/124659/oracle-cloud-cx> |
| en-CA | <https://www.capterra.ca/alternatives/124659/oracle-cloud-cx> |
| en-GB | <https://www.capterra.co.uk/alternatives/124659/oracle-cloud-cx> |
| en-IE | <https://www.capterra.ie/alternatives/124659/oracle-cloud-cx> |
| en-IL | <https://www.capterra.co.il/alternatives/124659/oracle-cloud-cx> |
| en-IN | <https://www.capterra.in/alternatives/124659/oracle-cloud-cx> |
| en-NZ | <https://www.capterra.co.nz/alternatives/124659/oracle-cloud-cx> |
| en-SG | <https://www.capterra.com.sg/alternatives/124659/oracle-cloud-cx> |
| en-ZA | <https://www.capterra.co.za/alternatives/124659/oracle-cloud-cx> |
| es | <https://www.capterra.es/alternatives/124659/oracle-cloud-cx> |
| es-AR | <https://www.capterra.com.ar/alternatives/124659/oracle-cloud-cx> |
| es-CL | <https://www.capterra.cl/alternatives/124659/oracle-cloud-cx> |
| es-CO | <https://www.capterra.co/alternatives/124659/oracle-cloud-cx> |
| es-CR | <https://www.capterra.co.cr/alternatives/124659/oracle-cloud-cx> |
| es-DO | <https://www.capterra.do/alternatives/124659/oracle-cloud-cx> |
| es-EC | <https://www.capterra.ec/alternatives/124659/oracle-cloud-cx> |
| es-MX | <https://www.capterra.mx/alternatives/124659/oracle-cloud-cx> |
| es-PA | <https://www.capterra.com.pa/alternatives/124659/oracle-cloud-cx> |
| es-PE | <https://www.capterra.pe/alternatives/124659/oracle-cloud-cx> |
| fr | <https://www.capterra.fr/alternatives/124659/oracle-cloud-cx> |
| fr-BE | <https://fr.capterra.be/alternatives/124659/oracle-cloud-cx> |
| fr-CA | <https://fr.capterra.ca/alternatives/124659/oracle-cloud-cx> |
| fr-LU | <https://www.capterra.lu/alternatives/124659/oracle-cloud-cx> |
| it | <https://www.capterra.it/alternatives/124659/oracle-cloud-cx> |

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