---
description: Get detailed information about ScorebuddyCX and how it can help you meet your business needs. Learn more about ScorebuddyCX price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ScorebuddyCX Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [ScorebuddyCX](/software/124360/scorebuddy) > [ScorebuddyCX Alternatives](https://www.capterra.com.sg/alternatives/124360/scorebuddy)

# Alternatives to ScorebuddyCX

Canonical: https://www.capterra.com.sg/alternatives/124360/scorebuddy

> Explore the top alternatives to ScorebuddyCX. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Playvox** — 4.8/5 (109 reviews) — Boost contact center efficiency with Playvox WEM. Streamline operations, automate feedback with Playvox QM and monitor KPIs for success
   - [View profile](https://www.capterra.com.sg/software/164542/playvox)
   - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/124360/164542/scorebuddy/vs/playvox)
2. **EvaluAgent** — 4.7/5 (20 reviews) — Monitor and Improve Agent Performance with an AI-Powered Quality Assurance and Improvement platform.
   - [View profile](https://www.capterra.com.sg/software/148526/evaluagent)
   - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/124360/148526/scorebuddy/vs/evaluagent)
3. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is now Verint CX Automation–expanded AI, deeper integrations, and the same focus on agent experience \& customer outcomes.
   - [View profile](https://www.capterra.com.sg/software/110588/calabrio-one-suite)
   - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/110588/124360/calabrio-one-suite/vs/scorebuddy)
4. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/21409/124360/genesys-cloud/vs/scorebuddy)
5. **Five9** — 4.2/5 (484 reviews) — Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
   - [View profile](https://www.capterra.com.sg/software/132405/five9)
   - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/124360/132405/scorebuddy/vs/five9)
6. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/124360/134775/scorebuddy/vs/incontact-call-center-software)
7. **Talkdesk** — 4.5/5 (733 reviews) — Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations.
   - [View profile](https://www.capterra.com.sg/software/132852/talkdesk)
   - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/124360/132852/scorebuddy/vs/talkdesk)
8. **Call Center Studio** — 4.5/5 (47 reviews) — A scalable, AI-based, remote-friendly, intuitive cloud-native CCaaS to ensure efficiency.
   - [View profile](https://www.capterra.com.sg/software/176017/alotech)
   - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/124360/176017/scorebuddy/vs/alotech)
9. **OnviSource OmVista** — 4.6/5 (5 reviews) — OmVista is a powerful framework designed to overcome barriers to excellence by providing businesses with a holistic view of their data.
   - [View profile](https://www.capterra.com.sg/software/92454/OmVista)
   - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/92454/124360/OmVista/vs/scorebuddy)
10. **LiveAgent** — 4.7/5 (1787 reviews) — Award-winning call center and help desk software with AI features, easy to use from day one. Start for free with a 30-day trial.
    - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
    - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/102188/124360/liveagent/vs/scorebuddy)
11. **Cisco Finesse** — 4.9/5 (11 reviews) — Contact Center solution that provides quality assurance checks, team communication, call routing, and team performance dashboards.
    - [View profile](https://www.capterra.com.sg/software/1029520/cisco-finesse)
    - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/124360/1029520/scorebuddy/vs/cisco-finesse)
12. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.com.sg/software/164772/omnichannel)
    - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/124360/164772/scorebuddy/vs/omnichannel)
13. **Inxide** — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way
    - [View profile](https://www.capterra.com.sg/software/1019488/inx-app)
    - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/124360/1019488/scorebuddy/vs/inx-app)
14. **Cention** — 4.2/5 (13 reviews) — Handle all channels in one system with pure OMNI-channel support and get a 360° view of all your customers communication.
    - [View profile](https://www.capterra.com.sg/software/179156/cention-contact-center)
    - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/124360/179156/scorebuddy/vs/cention-contact-center)
15. **Insightful** — 4.8/5 (237 reviews) — Simple, affordable, and reliable. Insightful has everything you need to improve your team’s productivity
    - [View profile](https://www.capterra.com.sg/software/142813/Insightful)
    - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/124360/142813/scorebuddy/vs/Insightful)

## Related Categories

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Quality Management Software](https://www.capterra.com.sg/directory/30099/quality-management/software)
- [Feedback and Reviews Management Software](https://www.capterra.com.sg/directory/31024/review-management/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/124360/scorebuddy)
- [View Product Profile](https://www.capterra.com.sg/software/124360/scorebuddy)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/124360/scorebuddy> |
| de-AT | <https://www.capterra.at/alternatives/124360/scorebuddy> |
| de-CH | <https://www.capterra.ch/alternatives/124360/scorebuddy> |
| en | <https://www.capterra.com/p/226597/Scorebuddy/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/124360/scorebuddy> |
| en-AU | <https://www.capterra.com.au/alternatives/124360/scorebuddy> |
| en-CA | <https://www.capterra.ca/alternatives/124360/scorebuddy> |
| en-GB | <https://www.capterra.co.uk/alternatives/124360/scorebuddy> |
| en-IE | <https://www.capterra.ie/alternatives/124360/scorebuddy> |
| en-IL | <https://www.capterra.co.il/alternatives/124360/scorebuddy> |
| en-IN | <https://www.capterra.in/alternatives/124360/scorebuddy> |
| en-NZ | <https://www.capterra.co.nz/alternatives/124360/scorebuddy> |
| en-SG | <https://www.capterra.com.sg/alternatives/124360/scorebuddy> |
| en-ZA | <https://www.capterra.co.za/alternatives/124360/scorebuddy> |
| es | <https://www.capterra.es/alternatives/124360/scorebuddy> |
| es-AR | <https://www.capterra.com.ar/alternatives/124360/scorebuddy> |
| es-CL | <https://www.capterra.cl/alternatives/124360/scorebuddy> |
| es-CO | <https://www.capterra.co/alternatives/124360/scorebuddy> |
| es-CR | <https://www.capterra.co.cr/alternatives/124360/scorebuddy> |
| es-DO | <https://www.capterra.do/alternatives/124360/scorebuddy> |
| es-EC | <https://www.capterra.ec/alternatives/124360/scorebuddy> |
| es-MX | <https://www.capterra.mx/alternatives/124360/scorebuddy> |
| es-PA | <https://www.capterra.com.pa/alternatives/124360/scorebuddy> |
| es-PE | <https://www.capterra.pe/alternatives/124360/scorebuddy> |
| fr | <https://www.capterra.fr/alternatives/124360/scorebuddy> |
| fr-BE | <https://fr.capterra.be/alternatives/124360/scorebuddy> |
| fr-CA | <https://fr.capterra.ca/alternatives/124360/scorebuddy> |
| fr-LU | <https://www.capterra.lu/alternatives/124360/scorebuddy> |
| it | <https://www.capterra.it/alternatives/124360/scorebuddy> |
| ja | <https://www.capterra.jp/alternatives/124360/scorebuddy> |
| nl | <https://www.capterra.nl/alternatives/124360/scorebuddy> |
| nl-BE | <https://www.capterra.be/alternatives/124360/scorebuddy> |
| pt | <https://www.capterra.com.br/alternatives/124360/scorebuddy> |
| pt-PT | <https://www.capterra.pt/alternatives/124360/scorebuddy> |

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