---
description: Get detailed information about ScorebuddyCX and how it can help you meet your business needs. Learn more about ScorebuddyCX price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ScorebuddyCX Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [ScorebuddyCX](/software/124360/scorebuddy) > [ScorebuddyCX Alternatives](https://www.capterra.com.sg/alternatives/124360/scorebuddy)

# Alternatives to ScorebuddyCX

Canonical: https://www.capterra.com.sg/alternatives/124360/scorebuddy

> Explore the top alternatives to ScorebuddyCX. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Playvox** — 4.8/5 (109 reviews) — Boost contact center efficiency with Playvox WEM. Streamline operations, automate feedback with Playvox QM and monitor KPIs for success
   - [View profile](https://www.capterra.com.sg/software/164542/playvox)
   - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/124360/164542/scorebuddy/vs/playvox)
2. **EvaluAgent** — 4.7/5 (20 reviews) — Monitor and Improve Agent Performance with an AI-Powered Quality Assurance and Improvement platform.
   - [View profile](https://www.capterra.com.sg/software/148526/evaluagent)
   - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/124360/148526/scorebuddy/vs/evaluagent)
3. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is now Verint CX Automation–expanded AI, deeper integrations, and the same focus on agent experience \& customer outcomes.
   - [View profile](https://www.capterra.com.sg/software/110588/calabrio-one-suite)
   - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/110588/124360/calabrio-one-suite/vs/scorebuddy)
4. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/21409/124360/genesys-cloud/vs/scorebuddy)
5. **Five9** — 4.2/5 (487 reviews) — Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
   - [View profile](https://www.capterra.com.sg/software/132405/five9)
   - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/124360/132405/scorebuddy/vs/five9)
6. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/124360/134775/scorebuddy/vs/incontact-call-center-software)
7. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk orchestrates humans, AI workers, data, and governance across customer journeys to automate resolution.
   - [View profile](https://www.capterra.com.sg/software/132852/talkdesk)
   - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/124360/132852/scorebuddy/vs/talkdesk)
8. **Call Center Studio** — 4.5/5 (47 reviews) — A scalable, AI-based, remote-friendly, intuitive cloud-native CCaaS to ensure efficiency.
   - [View profile](https://www.capterra.com.sg/software/176017/alotech)
   - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/124360/176017/scorebuddy/vs/alotech)
9. **OnviSource OmVista** — 4.6/5 (5 reviews) — OmVista is a powerful framework designed to overcome barriers to excellence by providing businesses with a holistic view of their data.
   - [View profile](https://www.capterra.com.sg/software/92454/OmVista)
   - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/92454/124360/OmVista/vs/scorebuddy)
10. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning call center and help desk software with AI features, easy to use from day one. Start for free with a 30-day trial.
    - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
    - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/102188/124360/liveagent/vs/scorebuddy)
11. **Cisco Finesse** — 4.9/5 (11 reviews) — Contact Center solution that provides quality assurance checks, team communication, call routing, and team performance dashboards.
    - [View profile](https://www.capterra.com.sg/software/1029520/cisco-finesse)
    - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/124360/1029520/scorebuddy/vs/cisco-finesse)
12. **Bright Pattern** — 4.8/5 (104 reviews) — Leading provider of AI-powered omnichannel cloud contact center software.
    - [View profile](https://www.capterra.com.sg/software/130369/bright-pattern)
    - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/124360/130369/scorebuddy/vs/bright-pattern)
13. **inconnect** — 4.0/5 (20 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.com.sg/software/164772/omnichannel)
    - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/124360/164772/scorebuddy/vs/omnichannel)
14. **EdgeTier** — 4.9/5 (15 reviews) — Helping you understand your customers, react to issues quickly, respond to queries faster, and deliver a great customer experience.
    - [View profile](https://www.capterra.com.sg/software/200214/EdgeTier)
    - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/124360/200214/scorebuddy/vs/EdgeTier)
15. **Inxide** — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way
    - [View profile](https://www.capterra.com.sg/software/1019488/inx-app)
    - [Compare vs ScorebuddyCX](https://www.capterra.com.sg/compare/124360/1019488/scorebuddy/vs/inx-app)

## Related Categories

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Quality Management Software](https://www.capterra.com.sg/directory/30099/quality-management/software)
- [Feedback and Reviews Management Software](https://www.capterra.com.sg/directory/31024/review-management/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/124360/scorebuddy)
- [View Product Profile](https://www.capterra.com.sg/software/124360/scorebuddy)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/124360/scorebuddy> |
| de-AT | <https://www.capterra.at/alternatives/124360/scorebuddy> |
| de-CH | <https://www.capterra.ch/alternatives/124360/scorebuddy> |
| en | <https://www.capterra.com/p/226597/Scorebuddy/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/124360/scorebuddy> |
| en-AU | <https://www.capterra.com.au/alternatives/124360/scorebuddy> |
| en-CA | <https://www.capterra.ca/alternatives/124360/scorebuddy> |
| en-GB | <https://www.capterra.co.uk/alternatives/124360/scorebuddy> |
| en-IE | <https://www.capterra.ie/alternatives/124360/scorebuddy> |
| en-IL | <https://www.capterra.co.il/alternatives/124360/scorebuddy> |
| en-IN | <https://www.capterra.in/alternatives/124360/scorebuddy> |
| en-NZ | <https://www.capterra.co.nz/alternatives/124360/scorebuddy> |
| en-SG | <https://www.capterra.com.sg/alternatives/124360/scorebuddy> |
| en-ZA | <https://www.capterra.co.za/alternatives/124360/scorebuddy> |
| es | <https://www.capterra.es/alternatives/124360/scorebuddy> |
| es-AR | <https://www.capterra.com.ar/alternatives/124360/scorebuddy> |
| es-CL | <https://www.capterra.cl/alternatives/124360/scorebuddy> |
| es-CO | <https://www.capterra.co/alternatives/124360/scorebuddy> |
| es-CR | <https://www.capterra.co.cr/alternatives/124360/scorebuddy> |
| es-DO | <https://www.capterra.do/alternatives/124360/scorebuddy> |
| es-EC | <https://www.capterra.ec/alternatives/124360/scorebuddy> |
| es-MX | <https://www.capterra.mx/alternatives/124360/scorebuddy> |
| es-PA | <https://www.capterra.com.pa/alternatives/124360/scorebuddy> |
| es-PE | <https://www.capterra.pe/alternatives/124360/scorebuddy> |
| fr | <https://www.capterra.fr/alternatives/124360/scorebuddy> |
| fr-BE | <https://fr.capterra.be/alternatives/124360/scorebuddy> |
| fr-CA | <https://fr.capterra.ca/alternatives/124360/scorebuddy> |
| fr-LU | <https://www.capterra.lu/alternatives/124360/scorebuddy> |
| it | <https://www.capterra.it/alternatives/124360/scorebuddy> |
| ja | <https://www.capterra.jp/alternatives/124360/scorebuddy> |
| nl | <https://www.capterra.nl/alternatives/124360/scorebuddy> |
| nl-BE | <https://www.capterra.be/alternatives/124360/scorebuddy> |
| pt | <https://www.capterra.com.br/alternatives/124360/scorebuddy> |
| pt-PT | <https://www.capterra.pt/alternatives/124360/scorebuddy> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ScorebuddyCX","description":"See our list of ScorebuddyCX alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/124360/scorebuddy","about":{"@id":"https://www.capterra.com.sg/alternatives/124360/scorebuddy#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/124360/scorebuddy#breadcrumblist"},"@id":"https://www.capterra.com.sg/alternatives/124360/scorebuddy#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/124360/scorebuddy#software"}},{"name":"ScorebuddyCX","url":"https://www.capterra.com.sg/software/124360/scorebuddy","@id":"https://www.capterra.com.sg/software/124360/scorebuddy#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":43},"offers":{"price":"24","@type":"Offer"}},{"@id":"https://www.capterra.com.sg/alternatives/124360/scorebuddy#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"ScorebuddyCX","position":3,"item":"/software/124360/scorebuddy","@type":"ListItem"},{"name":"ScorebuddyCX Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/124360/scorebuddy","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"ScorebuddyCX Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@id":"https://www.capterra.com.sg/alternatives/124360/scorebuddy#itemlist","@type":"ItemList","itemListElement":[{"name":"Playvox","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/28a50137-ebc1-436d-884e-385b7b7c466d.png","url":"https://www.capterra.com.sg/software/164542/playvox","@type":"ListItem"},{"name":"EvaluAgent","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9862057c-2c1b-4fcc-89ac-220a4580a659.png","url":"https://www.capterra.com.sg/software/148526/evaluagent","@type":"ListItem"},{"name":"Calabrio ONE","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/500069fd-0bc8-4df1-ae1b-aa3a752b86dd.webp","url":"https://www.capterra.com.sg/software/110588/calabrio-one-suite","@type":"ListItem"},{"name":"Genesys Cloud CX","position":4,"image":"https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png","url":"https://www.capterra.com.sg/software/21409/genesys-cloud","@type":"ListItem"},{"name":"Five9","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.capterra.com.sg/software/132405/five9","@type":"ListItem"},{"name":"NiCE CXone","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.capterra.com.sg/software/134775/incontact-call-center-software","@type":"ListItem"},{"name":"Talkdesk","position":7,"image":"https://images.g2crowd.com/uploads/product/image/0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png","url":"https://www.capterra.com.sg/software/132852/talkdesk","@type":"ListItem"},{"name":"Call Center Studio","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b7169904-47ad-45b9-bcf8-5bf1eb38a830.png","url":"https://www.capterra.com.sg/software/176017/alotech","@type":"ListItem"},{"name":"OnviSource OmVista","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f554e6a3-5413-4adc-9e2d-ab07b223a944.png","url":"https://www.capterra.com.sg/software/92454/OmVista","@type":"ListItem"},{"name":"LiveAgent","position":10,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"Cisco Finesse","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e40de8af-aacd-4954-b7b8-21cd807cecbd.png","url":"https://www.capterra.com.sg/software/1029520/cisco-finesse","@type":"ListItem"},{"name":"Bright Pattern","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6b71e7c5-3c61-4752-9b7d-6f2158549fcf.png","url":"https://www.capterra.com.sg/software/130369/bright-pattern","@type":"ListItem"},{"name":"inconnect","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.capterra.com.sg/software/164772/omnichannel","@type":"ListItem"},{"name":"EdgeTier","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c27c730c-31bc-40d0-a57b-91052e231595.jpeg","url":"https://www.capterra.com.sg/software/200214/EdgeTier","@type":"ListItem"},{"name":"Inxide","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fbee5d-a497-4735-9d97-71ab290a3acc.jpeg","url":"https://www.capterra.com.sg/software/1019488/inx-app","@type":"ListItem"}],"numberOfItems":15}
</script>