---
description: Get detailed information about Ytel and how it can help you meet your business needs. Learn more about Ytel price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ytel Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Predictive Dialer Software](/directory/30597/predictive-dialer/software) > [Ytel](/software/123451/x5-cloud-contact-center) > [Ytel Alternatives](https://www.capterra.com.sg/alternatives/123451/x5-cloud-contact-center)

# Alternatives to Ytel

Canonical: https://www.capterra.com.sg/alternatives/123451/x5-cloud-contact-center

> Explore the top alternatives to Ytel. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (881 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.com.sg/software/169627/ringover)
   - [Compare vs Ytel](https://www.capterra.com.sg/compare/123451/169627/x5-cloud-contact-center/vs/ringover)
2. **Convoso** — 4.5/5 (395 reviews) — Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today.
   - [View profile](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer)
   - [Compare vs Ytel](https://www.capterra.com.sg/compare/76768/123451/cloud-predictive-dialer/vs/x5-cloud-contact-center)
3. **DialedIn CCaaS** — 4.8/5 (325 reviews) — DialedIn's predictive dialer maximizes call center efficiency by auto-dialing multiple numbers and connecting only answered calls.
   - [View profile](https://www.capterra.com.sg/software/29589/callcenternow)
   - [Compare vs Ytel](https://www.capterra.com.sg/compare/29589/123451/callcenternow/vs/x5-cloud-contact-center)
4. **Readymode** — 4.6/5 (143 reviews) — Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates.
   - [View profile](https://www.capterra.com.sg/software/136728/Readymode)
   - [Compare vs Ytel](https://www.capterra.com.sg/compare/123451/136728/x5-cloud-contact-center/vs/Readymode)
5. **LiveAgent** — 4.7/5 (1786 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Ytel](https://www.capterra.com.sg/compare/102188/123451/liveagent/vs/x5-cloud-contact-center)
6. **CallHippo** — 4.4/5 (686 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.com.sg/software/159578/callhippo)
   - [Compare vs Ytel](https://www.capterra.com.sg/compare/123451/159578/x5-cloud-contact-center/vs/callhippo)
7. **Nextiva** — 4.6/5 (919 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
   - [View profile](https://www.capterra.com.sg/software/175788/nextiva)
   - [Compare vs Ytel](https://www.capterra.com.sg/compare/123451/175788/x5-cloud-contact-center/vs/nextiva)
8. **Five9** — 4.2/5 (484 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
   - [View profile](https://www.capterra.com.sg/software/132405/five9)
   - [Compare vs Ytel](https://www.capterra.com.sg/compare/123451/132405/x5-cloud-contact-center/vs/five9)
9. **Genesys Cloud CX** — 4.3/5 (264 reviews) — Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs Ytel](https://www.capterra.com.sg/compare/21409/123451/genesys-cloud/vs/x5-cloud-contact-center)
10. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
    - [Compare vs Ytel](https://www.capterra.com.sg/compare/123451/134775/x5-cloud-contact-center/vs/incontact-call-center-software)
11. **JustCall** — 4.1/5 (224 reviews) — JustCall’s predictive dialer lets agents call 10 lines at once, skip voicemails, get real-time insights, and boost sales productivity.
    - [View profile](https://www.capterra.com.sg/software/157853/justcall)
    - [Compare vs Ytel](https://www.capterra.com.sg/compare/123451/157853/x5-cloud-contact-center/vs/justcall)
12. **Zendesk Suite** — 4.4/5 (4083 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
    - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
    - [Compare vs Ytel](https://www.capterra.com.sg/compare/123451/164283/x5-cloud-contact-center/vs/zendesk)
13. **Bitrix24** — 4.2/5 (997 reviews) — \#1 telemarketing CRM and automatic dialing solution. 15 million clients worldwide. Cloud, mobile, open source editions.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs Ytel](https://www.capterra.com.sg/compare/113540/123451/bitrix24/vs/x5-cloud-contact-center)
14. **RingCX** — 4.2/5 (258 reviews) — RingCX is an AI-powered contact center: simple to use and easy to deploy.
    - [View profile](https://www.capterra.com.sg/software/154951/ringcentral-contact-center)
    - [Compare vs Ytel](https://www.capterra.com.sg/compare/123451/154951/x5-cloud-contact-center/vs/ringcentral-contact-center)
15. **Aircall** — 4.2/5 (461 reviews) — Aircall is a solution that unifies customer channels, automates tasks, and offers insights to enhance sales and support operations.
    - [View profile](https://www.capterra.com.sg/software/144486/aircall)
    - [Compare vs Ytel](https://www.capterra.com.sg/compare/123451/144486/x5-cloud-contact-center/vs/aircall)

## Related Categories

- [Predictive Dialer Software](https://www.capterra.com.sg/directory/30597/predictive-dialer/software)
- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [IVR Software](https://www.capterra.com.sg/directory/30231/ivr/software)
- [Call Recording Software](https://www.capterra.com.sg/directory/30533/call-recording/software)
- [Auto Dialer Software](https://www.capterra.com.sg/directory/30999/auto-dialer/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/123451/x5-cloud-contact-center)
- [View Product Profile](https://www.capterra.com.sg/software/123451/x5-cloud-contact-center)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/123451/x5-cloud-contact-center> |
| de-AT | <https://www.capterra.at/alternatives/123451/x5-cloud-contact-center> |
| de-CH | <https://www.capterra.ch/alternatives/123451/x5-cloud-contact-center> |
| en | <https://www.capterra.com/p/123451/X5-Cloud-Contact-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/123451/x5-cloud-contact-center> |
| en-AU | <https://www.capterra.com.au/alternatives/123451/x5-cloud-contact-center> |
| en-CA | <https://www.capterra.ca/alternatives/123451/x5-cloud-contact-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/123451/x5-cloud-contact-center> |
| en-IE | <https://www.capterra.ie/alternatives/123451/x5-cloud-contact-center> |
| en-IL | <https://www.capterra.co.il/alternatives/123451/x5-cloud-contact-center> |
| en-IN | <https://www.capterra.in/alternatives/123451/x5-cloud-contact-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/123451/x5-cloud-contact-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/123451/x5-cloud-contact-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/123451/x5-cloud-contact-center> |
| es | <https://www.capterra.es/alternatives/123451/x5-cloud-contact-center> |
| es-AR | <https://www.capterra.com.ar/alternatives/123451/x5-cloud-contact-center> |
| es-CL | <https://www.capterra.cl/alternatives/123451/x5-cloud-contact-center> |
| es-CO | <https://www.capterra.co/alternatives/123451/x5-cloud-contact-center> |
| es-CR | <https://www.capterra.co.cr/alternatives/123451/x5-cloud-contact-center> |
| es-DO | <https://www.capterra.do/alternatives/123451/x5-cloud-contact-center> |
| es-EC | <https://www.capterra.ec/alternatives/123451/x5-cloud-contact-center> |
| es-MX | <https://www.capterra.mx/alternatives/123451/x5-cloud-contact-center> |
| es-PA | <https://www.capterra.com.pa/alternatives/123451/x5-cloud-contact-center> |
| es-PE | <https://www.capterra.pe/alternatives/123451/x5-cloud-contact-center> |
| fr | <https://www.capterra.fr/alternatives/123451/x5-cloud-contact-center> |
| fr-BE | <https://fr.capterra.be/alternatives/123451/x5-cloud-contact-center> |
| fr-CA | <https://fr.capterra.ca/alternatives/123451/x5-cloud-contact-center> |
| fr-LU | <https://www.capterra.lu/alternatives/123451/x5-cloud-contact-center> |
| it | <https://www.capterra.it/alternatives/123451/x5-cloud-contact-center> |
| nl | <https://www.capterra.nl/alternatives/123451/x5-cloud-contact-center> |
| nl-BE | <https://www.capterra.be/alternatives/123451/x5-cloud-contact-center> |
| pt | <https://www.capterra.com.br/alternatives/123451/x5-cloud-contact-center> |
| pt-PT | <https://www.capterra.pt/alternatives/123451/x5-cloud-contact-center> |

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