---
description: Get detailed information about Ytel and how it can help you meet your business needs. Learn more about Ytel price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ytel Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Predictive Dialer Software](/directory/30597/predictive-dialer/software) > [Ytel](/software/123451/x5-cloud-contact-center) > [Ytel Alternatives](https://www.capterra.com.sg/alternatives/123451/x5-cloud-contact-center)

# Alternatives to Ytel

Canonical: https://www.capterra.com.sg/alternatives/123451/x5-cloud-contact-center

> Explore the top alternatives to Ytel. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (890 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.com.sg/software/169627/ringover)
   - [Compare vs Ytel](https://www.capterra.com.sg/compare/123451/169627/x5-cloud-contact-center/vs/ringover)
2. **Sobot Nexus** — 4.9/5 (118 reviews) — Sobot Nexus is the AI-first platform that unifies 10+ channels, customer context, live chat, ticketing, call center, and WhatsApp API.
   - [View profile](https://www.capterra.com.sg/software/1072329/Sobot)
   - [Compare vs Ytel](https://www.capterra.com.sg/compare/123451/1072329/x5-cloud-contact-center/vs/Sobot)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Ytel](https://www.capterra.com.sg/compare/102188/123451/liveagent/vs/x5-cloud-contact-center)
4. **Amazon Connect** — 4.5/5 (96 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/1017140/amazon-connect)
   - [Compare vs Ytel](https://www.capterra.com.sg/compare/123451/1017140/x5-cloud-contact-center/vs/amazon-connect)
5. **HoduCC** — 4.6/5 (99 reviews) — Hodusoft Call Center Software has all the features to efficiently manage your Inbound, Outbound or a combination customer call center.
   - [View profile](https://www.capterra.com.sg/software/156136/hoducc)
   - [Compare vs Ytel](https://www.capterra.com.sg/compare/123451/156136/x5-cloud-contact-center/vs/hoducc)
6. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs Ytel](https://www.capterra.com.sg/compare/123451/134775/x5-cloud-contact-center/vs/incontact-call-center-software)
7. **CallHippo** — 4.4/5 (693 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.com.sg/software/159578/callhippo)
   - [Compare vs Ytel](https://www.capterra.com.sg/compare/123451/159578/x5-cloud-contact-center/vs/callhippo)
8. **Convoso** — 4.5/5 (395 reviews) — Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today.
   - [View profile](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer)
   - [Compare vs Ytel](https://www.capterra.com.sg/compare/76768/123451/cloud-predictive-dialer/vs/x5-cloud-contact-center)
9. **Five9** — 4.2/5 (487 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
   - [View profile](https://www.capterra.com.sg/software/132405/five9)
   - [Compare vs Ytel](https://www.capterra.com.sg/compare/123451/132405/x5-cloud-contact-center/vs/five9)
10. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement
    - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
    - [Compare vs Ytel](https://www.capterra.com.sg/compare/21409/123451/genesys-cloud/vs/x5-cloud-contact-center)
11. **uContact** — 4.5/5 (81 reviews) — Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more\!\!
    - [View profile](https://www.capterra.com.sg/software/115213/ucontact)
    - [Compare vs Ytel](https://www.capterra.com.sg/compare/115213/123451/ucontact/vs/x5-cloud-contact-center)
12. **XCALLY** — 4.8/5 (130 reviews) — Increase productivity and maximize Agents talk time thanks to the Preview, Power, Progressive or Predictive dialing.
    - [View profile](https://www.capterra.com.sg/software/136894/xcally)
    - [Compare vs Ytel](https://www.capterra.com.sg/compare/123451/136894/x5-cloud-contact-center/vs/xcally)
13. **RingCX** — 4.2/5 (263 reviews) — RingCX is an AI-powered contact center: simple to use and easy to deploy.
    - [View profile](https://www.capterra.com.sg/software/154951/ringcentral-contact-center)
    - [Compare vs Ytel](https://www.capterra.com.sg/compare/123451/154951/x5-cloud-contact-center/vs/ringcentral-contact-center)
14. **CloudTalk** — 4.4/5 (271 reviews) — CloudTalk is an AI-powered, cloud-based call center software for sales and customer service teams. Start your FREE 14-day trial today\!
    - [View profile](https://www.capterra.com.sg/software/182004/cloudtalk)
    - [Compare vs Ytel](https://www.capterra.com.sg/compare/123451/182004/x5-cloud-contact-center/vs/cloudtalk)
15. **8x8 Contact Center** — 4.3/5 (47 reviews) — 8x8 Contact Center keeps you connected to your customers from anywhere, at any time, with a 99.999% SLA.
    - [View profile](https://www.capterra.com.sg/software/161523/contactnow)
    - [Compare vs Ytel](https://www.capterra.com.sg/compare/123451/161523/x5-cloud-contact-center/vs/contactnow)

## Related Categories

- [Predictive Dialer Software](https://www.capterra.com.sg/directory/30597/predictive-dialer/software)
- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [IVR Software](https://www.capterra.com.sg/directory/30231/ivr/software)
- [Call Recording Software](https://www.capterra.com.sg/directory/30533/call-recording/software)
- [Auto Dialer Software](https://www.capterra.com.sg/directory/30999/auto-dialer/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/123451/x5-cloud-contact-center)
- [View Product Profile](https://www.capterra.com.sg/software/123451/x5-cloud-contact-center)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/123451/x5-cloud-contact-center> |
| de-AT | <https://www.capterra.at/alternatives/123451/x5-cloud-contact-center> |
| de-CH | <https://www.capterra.ch/alternatives/123451/x5-cloud-contact-center> |
| en | <https://www.capterra.com/p/123451/X5-Cloud-Contact-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/123451/x5-cloud-contact-center> |
| en-AU | <https://www.capterra.com.au/alternatives/123451/x5-cloud-contact-center> |
| en-CA | <https://www.capterra.ca/alternatives/123451/x5-cloud-contact-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/123451/x5-cloud-contact-center> |
| en-IE | <https://www.capterra.ie/alternatives/123451/x5-cloud-contact-center> |
| en-IL | <https://www.capterra.co.il/alternatives/123451/x5-cloud-contact-center> |
| en-IN | <https://www.capterra.in/alternatives/123451/x5-cloud-contact-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/123451/x5-cloud-contact-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/123451/x5-cloud-contact-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/123451/x5-cloud-contact-center> |
| es | <https://www.capterra.es/alternatives/123451/x5-cloud-contact-center> |
| es-AR | <https://www.capterra.com.ar/alternatives/123451/x5-cloud-contact-center> |
| es-CL | <https://www.capterra.cl/alternatives/123451/x5-cloud-contact-center> |
| es-CO | <https://www.capterra.co/alternatives/123451/x5-cloud-contact-center> |
| es-CR | <https://www.capterra.co.cr/alternatives/123451/x5-cloud-contact-center> |
| es-DO | <https://www.capterra.do/alternatives/123451/x5-cloud-contact-center> |
| es-EC | <https://www.capterra.ec/alternatives/123451/x5-cloud-contact-center> |
| es-MX | <https://www.capterra.mx/alternatives/123451/x5-cloud-contact-center> |
| es-PA | <https://www.capterra.com.pa/alternatives/123451/x5-cloud-contact-center> |
| es-PE | <https://www.capterra.pe/alternatives/123451/x5-cloud-contact-center> |
| fr | <https://www.capterra.fr/alternatives/123451/x5-cloud-contact-center> |
| fr-BE | <https://fr.capterra.be/alternatives/123451/x5-cloud-contact-center> |
| fr-CA | <https://fr.capterra.ca/alternatives/123451/x5-cloud-contact-center> |
| fr-LU | <https://www.capterra.lu/alternatives/123451/x5-cloud-contact-center> |
| it | <https://www.capterra.it/alternatives/123451/x5-cloud-contact-center> |
| nl | <https://www.capterra.nl/alternatives/123451/x5-cloud-contact-center> |
| nl-BE | <https://www.capterra.be/alternatives/123451/x5-cloud-contact-center> |
| pt | <https://www.capterra.com.br/alternatives/123451/x5-cloud-contact-center> |
| pt-PT | <https://www.capterra.pt/alternatives/123451/x5-cloud-contact-center> |

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