---
description: Get detailed information about Cherwell Service Management and how it can help you meet your business needs. Learn more about Cherwell Service Management price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cherwell Service Management Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [Cherwell Service Management](/software/121158/cherwell-software) > [Cherwell Service Management Alternatives](https://www.capterra.com.sg/alternatives/121158/cherwell-software)

# Alternatives to Cherwell Service Management

Canonical: https://www.capterra.com.sg/alternatives/121158/cherwell-software

> Explore the top alternatives to Cherwell Service Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — ServiceDesk Plus is an ITSM platform that helps IT teams design and deliver services faster through end-to-end workflow automations.
   - [View profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/179501/cherwell-software/vs/manageengine-service-desk-plus)
2. **Freshservice** — 4.5/5 (685 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/132997/cherwell-software/vs/freshservice)
3. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/124981/cherwell-software/vs/freshdesk)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/102188/121158/liveagent/vs/cherwell-software)
5. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/164283/cherwell-software/vs/zendesk)
6. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/169505/cherwell-software/vs/zoho-desk)
7. **SysAid** — 4.5/5 (511 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
   - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/107225/121158/sysaid/vs/cherwell-software)
8. **JIRA Service Management** — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/138769/cherwell-software/vs/jira-service-management)
9. **Zoho CRM** — 4.3/5 (6964 reviews) — CRM solution that helps businesses with sales force automation, process management, journey orchestration, marketing automation \& more.
   - [View profile](https://www.capterra.com.sg/software/155928/zoho-crm)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/155928/cherwell-software/vs/zoho-crm)
10. **Dynamics 365** — 4.4/5 (5811 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
    - [View profile](https://www.capterra.com.sg/software/157279/dynamics-365)
    - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/157279/cherwell-software/vs/dynamics-365)
11. **ServiceNow Customer Service Management** — 4.4/5 (151 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
    - [View profile](https://www.capterra.com.sg/software/192052/servicenow-customer-service-management)
    - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/192052/cherwell-software/vs/servicenow-customer-service-management)
12. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
    - [View profile](https://www.capterra.com.sg/software/135148/agile-crm)
    - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/135148/cherwell-software/vs/agile-crm)
13. **OTRS** — 4.4/5 (96 reviews) — Fully-managed service management solution with ticketing, workflow automation \& notifications for ITSM, Customer Svc and Security.
    - [View profile](https://www.capterra.com.sg/software/127284/otrs)
    - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/127284/cherwell-software/vs/otrs)
14. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking tool that helps manufacturing businesses automate quality control \& customer service processes on a unified interface.
    - [View profile](https://www.capterra.com.sg/software/16499/issuetrak)
    - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/16499/121158/issuetrak/vs/cherwell-software)
15. **TeamSupport** — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
    - [View profile](https://www.capterra.com.sg/software/87908/teamsupport)
    - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/87908/121158/teamsupport/vs/cherwell-software)

## Related Categories

- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)
- [IT Asset Management Software](https://www.capterra.com.sg/directory/30077/it-asset-management/software)
- [Project Portfolio Management Software](https://www.capterra.com.sg/directory/30862/project-portfolio-management/software)
- [Nonprofit Project Management Software](https://www.capterra.com.sg/directory/32439/project-management-software-for-nonprofits/software)
- [Knowledge Base Software](https://www.capterra.com.sg/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/121158/cherwell-software)
- [View Product Profile](https://www.capterra.com.sg/software/121158/cherwell-software)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/121158/cherwell-software> |
| de-AT | <https://www.capterra.at/alternatives/121158/cherwell-software> |
| de-CH | <https://www.capterra.ch/alternatives/121158/cherwell-software> |
| en | <https://www.capterra.com/p/121158/Cherwell-Software/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/121158/cherwell-software> |
| en-AU | <https://www.capterra.com.au/alternatives/121158/cherwell-software> |
| en-CA | <https://www.capterra.ca/alternatives/121158/cherwell-software> |
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| en-IE | <https://www.capterra.ie/alternatives/121158/cherwell-software> |
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| en-IN | <https://www.capterra.in/alternatives/121158/cherwell-software> |
| en-NZ | <https://www.capterra.co.nz/alternatives/121158/cherwell-software> |
| en-SG | <https://www.capterra.com.sg/alternatives/121158/cherwell-software> |
| en-ZA | <https://www.capterra.co.za/alternatives/121158/cherwell-software> |
| es | <https://www.capterra.es/alternatives/121158/cherwell-software> |
| es-AR | <https://www.capterra.com.ar/alternatives/121158/cherwell-software> |
| es-CL | <https://www.capterra.cl/alternatives/121158/cherwell-software> |
| es-CO | <https://www.capterra.co/alternatives/121158/cherwell-software> |
| es-CR | <https://www.capterra.co.cr/alternatives/121158/cherwell-software> |
| es-DO | <https://www.capterra.do/alternatives/121158/cherwell-software> |
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| es-PE | <https://www.capterra.pe/alternatives/121158/cherwell-software> |
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| fr-CA | <https://fr.capterra.ca/alternatives/121158/cherwell-software> |
| fr-LU | <https://www.capterra.lu/alternatives/121158/cherwell-software> |
| it | <https://www.capterra.it/alternatives/121158/cherwell-software> |
| nl | <https://www.capterra.nl/alternatives/121158/cherwell-software> |
| nl-BE | <https://www.capterra.be/alternatives/121158/cherwell-software> |
| pt | <https://www.capterra.com.br/alternatives/121158/cherwell-software> |
| pt-PT | <https://www.capterra.pt/alternatives/121158/cherwell-software> |

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