---
description: Get detailed information about Cherwell Service Management and how it can help you meet your business needs. Learn more about Cherwell Service Management price, benefits, and disadvantages for businesses in Singapore.
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title: Cherwell Service Management Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [Cherwell Service Management](/software/121158/cherwell-software) > [Cherwell Service Management Alternatives](https://www.capterra.com.sg/alternatives/121158/cherwell-software)

# Alternatives to Cherwell Service Management

Canonical: https://www.capterra.com.sg/alternatives/121158/cherwell-software

> Explore the top alternatives to Cherwell Service Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — Unlock efficiency, exceptional experiences, and industry-leading ROI from your ITSM processes.
   - [View profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/179501/cherwell-software/vs/manageengine-service-desk-plus)
2. **Freshservice** — 4.5/5 (715 reviews) — Modernize support with Freshservice, an AI-native ITSM platform that deflects tickets, accelerates resolutions, and uncomplicates IT.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/132997/cherwell-software/vs/freshservice)
3. **Freshdesk** — 4.5/5 (3426 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/124981/cherwell-software/vs/freshdesk)
4. **LiveAgent** — 4.7/5 (1782 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/102188/121158/liveagent/vs/cherwell-software)
5. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk offers the industry leading customer service solution.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/164283/cherwell-software/vs/zendesk)
6. **Zoho Desk** — 4.5/5 (2212 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/169505/cherwell-software/vs/zoho-desk)
7. **SysAid** — 4.5/5 (519 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
   - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/107225/121158/sysaid/vs/cherwell-software)
8. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/138769/cherwell-software/vs/jira-service-management)
9. **Zoho CRM** — 4.3/5 (6973 reviews) — CRM solution that helps businesses with sales force automation, process management, journey orchestration, marketing automation \& more.
   - [View profile](https://www.capterra.com.sg/software/155928/zoho-crm)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/155928/cherwell-software/vs/zoho-crm)
10. **Dynamics 365** — 4.4/5 (5822 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
    - [View profile](https://www.capterra.com.sg/software/157279/dynamics-365)
    - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/157279/cherwell-software/vs/dynamics-365)
11. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
    - [View profile](https://www.capterra.com.sg/software/135148/agile-crm)
    - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/135148/cherwell-software/vs/agile-crm)
12. **ServiceNow Customer Service Management** — 4.4/5 (152 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
    - [View profile](https://www.capterra.com.sg/software/192052/servicenow-customer-service-management)
    - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/192052/cherwell-software/vs/servicenow-customer-service-management)
13. **OTRS** — 4.4/5 (96 reviews) — Fully-managed ITSM solution that includes ticketing, workflow automation, CMDB \& 17 pre-defined and verified ITIL practices.
    - [View profile](https://www.capterra.com.sg/software/127284/otrs)
    - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/127284/cherwell-software/vs/otrs)
14. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/113540/121158/bitrix24/vs/cherwell-software)
15. **Issuetrak** — 4.6/5 (205 reviews) — Everything IT teams need to track assets and resolve issues, stress-free. Backed by industry-leading, US-based 24/7 technical support.
    - [View profile](https://www.capterra.com.sg/software/16499/issuetrak)
    - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/16499/121158/issuetrak/vs/cherwell-software)

## Related Categories

- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)
- [IT Asset Management Software](https://www.capterra.com.sg/directory/30077/it-asset-management/software)
- [Project Portfolio Management Software](https://www.capterra.com.sg/directory/30862/project-portfolio-management/software)
- [Nonprofit Project Management Software](https://www.capterra.com.sg/directory/32439/project-management-software-for-nonprofits/software)
- [Knowledge Base Software](https://www.capterra.com.sg/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/121158/cherwell-software)
- [View Product Profile](https://www.capterra.com.sg/software/121158/cherwell-software)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/121158/cherwell-software> |
| de-AT | <https://www.capterra.at/alternatives/121158/cherwell-software> |
| de-CH | <https://www.capterra.ch/alternatives/121158/cherwell-software> |
| en | <https://www.capterra.com/p/121158/Cherwell-Software/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/121158/cherwell-software> |
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| en-NZ | <https://www.capterra.co.nz/alternatives/121158/cherwell-software> |
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| es | <https://www.capterra.es/alternatives/121158/cherwell-software> |
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| es-CO | <https://www.capterra.co/alternatives/121158/cherwell-software> |
| es-CR | <https://www.capterra.co.cr/alternatives/121158/cherwell-software> |
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| fr-LU | <https://www.capterra.lu/alternatives/121158/cherwell-software> |
| it | <https://www.capterra.it/alternatives/121158/cherwell-software> |
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| pt | <https://www.capterra.com.br/alternatives/121158/cherwell-software> |
| pt-PT | <https://www.capterra.pt/alternatives/121158/cherwell-software> |

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