---
description: Get detailed information about Cherwell Service Management and how it can help you meet your business needs. Learn more about Cherwell Service Management price, benefits, and disadvantages for businesses in Singapore.
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title: Cherwell Service Management Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [Cherwell Service Management](/software/121158/cherwell-software) > [Cherwell Service Management Alternatives](https://www.capterra.com.sg/alternatives/121158/cherwell-software)

# Alternatives to Cherwell Service Management

Canonical: https://www.capterra.com.sg/alternatives/121158/cherwell-software

> Explore the top alternatives to Cherwell Service Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Unlock efficiency, exceptional experiences, and industry-leading ROI from your ITSM processes.
   - [View profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/179501/cherwell-software/vs/manageengine-service-desk-plus)
2. **Freshservice** — 4.6/5 (803 reviews) — Modernize support with Freshservice, an AI-native ITSM platform that deflects tickets, accelerates resolutions, and uncomplicates IT.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/132997/cherwell-software/vs/freshservice)
3. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/124981/cherwell-software/vs/freshdesk)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/102188/121158/liveagent/vs/cherwell-software)
5. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk offers the industry leading customer service solution.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/164283/cherwell-software/vs/zendesk)
6. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/169505/cherwell-software/vs/zoho-desk)
7. **SysAid** — 4.5/5 (523 reviews) — The only ITSM platform where agentic AI resolves incidents and fulfills requests, not just chats.
   - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/107225/121158/sysaid/vs/cherwell-software)
8. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/138769/cherwell-software/vs/jira-service-management)
9. **Zoho CRM** — 4.3/5 (7003 reviews) — CRM solution that helps businesses with sales force automation, process management, journey orchestration, marketing automation \& more.
   - [View profile](https://www.capterra.com.sg/software/155928/zoho-crm)
   - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/155928/cherwell-software/vs/zoho-crm)
10. **Dynamics 365** — 4.4/5 (5860 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
    - [View profile](https://www.capterra.com.sg/software/157279/dynamics-365)
    - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/157279/cherwell-software/vs/dynamics-365)
11. **Supportbench** — 4.8/5 (131 reviews) — Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
    - [View profile](https://www.capterra.com.sg/software/155934/supportbench)
    - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/155934/cherwell-software/vs/supportbench)
12. **Agile CRM** — 4.1/5 (526 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
    - [View profile](https://www.capterra.com.sg/software/135148/agile-crm)
    - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/135148/cherwell-software/vs/agile-crm)
13. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
    - [View profile](https://www.capterra.com.sg/software/192052/servicenow-customer-service-management)
    - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/121158/192052/cherwell-software/vs/servicenow-customer-service-management)
14. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud-based or on-premises workspace with CRM, project management, team chat, HR tools, and website builder.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/113540/121158/bitrix24/vs/cherwell-software)
15. **Issuetrak** — 4.6/5 (205 reviews) — Everything IT teams need to track assets and resolve issues, stress-free. Backed by industry-leading, US-based 24/7 technical support.
    - [View profile](https://www.capterra.com.sg/software/16499/issuetrak)
    - [Compare vs Cherwell Service Management](https://www.capterra.com.sg/compare/16499/121158/issuetrak/vs/cherwell-software)

## Related Categories

- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)
- [IT Asset Management Software](https://www.capterra.com.sg/directory/30077/it-asset-management/software)
- [Project Portfolio Management Software](https://www.capterra.com.sg/directory/30862/project-portfolio-management/software)
- [Nonprofit Project Management Software](https://www.capterra.com.sg/directory/32439/project-management-software-for-nonprofits/software)
- [Knowledge Base Software](https://www.capterra.com.sg/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/121158/cherwell-software)
- [View Product Profile](https://www.capterra.com.sg/software/121158/cherwell-software)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/121158/cherwell-software> |
| de-AT | <https://www.capterra.at/alternatives/121158/cherwell-software> |
| de-CH | <https://www.capterra.ch/alternatives/121158/cherwell-software> |
| en | <https://www.capterra.com/p/121158/Cherwell-Software/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/121158/cherwell-software> |
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| en-CA | <https://www.capterra.ca/alternatives/121158/cherwell-software> |
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| en-NZ | <https://www.capterra.co.nz/alternatives/121158/cherwell-software> |
| en-SG | <https://www.capterra.com.sg/alternatives/121158/cherwell-software> |
| en-ZA | <https://www.capterra.co.za/alternatives/121158/cherwell-software> |
| es | <https://www.capterra.es/alternatives/121158/cherwell-software> |
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| es-CL | <https://www.capterra.cl/alternatives/121158/cherwell-software> |
| es-CO | <https://www.capterra.co/alternatives/121158/cherwell-software> |
| es-CR | <https://www.capterra.co.cr/alternatives/121158/cherwell-software> |
| es-DO | <https://www.capterra.do/alternatives/121158/cherwell-software> |
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| fr-LU | <https://www.capterra.lu/alternatives/121158/cherwell-software> |
| it | <https://www.capterra.it/alternatives/121158/cherwell-software> |
| nl | <https://www.capterra.nl/alternatives/121158/cherwell-software> |
| nl-BE | <https://www.capterra.be/alternatives/121158/cherwell-software> |
| pt | <https://www.capterra.com.br/alternatives/121158/cherwell-software> |
| pt-PT | <https://www.capterra.pt/alternatives/121158/cherwell-software> |

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