---
description: Get detailed information about Avaya UCaaS and how it can help you meet your business needs. Learn more about Avaya UCaaS price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Avaya UCaaS Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Avaya UCaaS](/software/1174/crm-central) > [Avaya UCaaS Alternatives](https://www.capterra.com.sg/alternatives/1174/crm-central)

# Alternatives to Avaya UCaaS

Canonical: https://www.capterra.com.sg/alternatives/1174/crm-central

> Explore the top alternatives to Avaya UCaaS. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Ringover** — 4.7/5 (871 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.com.sg/software/169627/ringover)
   - [Compare vs Avaya UCaaS](https://www.capterra.com.sg/compare/1174/169627/crm-central/vs/ringover)
2. **Convoso** — 4.5/5 (387 reviews) — Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today.
   - [View profile](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer)
   - [Compare vs Avaya UCaaS](https://www.capterra.com.sg/compare/1174/76768/crm-central/vs/cloud-predictive-dialer)
3. **DialedIn CCaaS** — 4.8/5 (324 reviews) — DialedIn call center software automates and optimizes operations with seamless integration and flexible pricing for every business.
   - [View profile](https://www.capterra.com.sg/software/29589/callcenternow)
   - [Compare vs Avaya UCaaS](https://www.capterra.com.sg/compare/1174/29589/crm-central/vs/callcenternow)
4. **LiveAgent** — 4.7/5 (1782 reviews) — Award-winning call center and help desk software with AI features, easy to use from day one. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Avaya UCaaS](https://www.capterra.com.sg/compare/1174/102188/crm-central/vs/liveagent)
5. **Readymode** — 4.6/5 (142 reviews) — Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates.
   - [View profile](https://www.capterra.com.sg/software/136728/Readymode)
   - [Compare vs Avaya UCaaS](https://www.capterra.com.sg/compare/1174/136728/crm-central/vs/Readymode)
6. **Nextiva** — 4.6/5 (916 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
   - [View profile](https://www.capterra.com.sg/software/175788/nextiva)
   - [Compare vs Avaya UCaaS](https://www.capterra.com.sg/compare/1174/175788/crm-central/vs/nextiva)
7. **CallHippo** — 4.4/5 (681 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.com.sg/software/159578/callhippo)
   - [Compare vs Avaya UCaaS](https://www.capterra.com.sg/compare/1174/159578/crm-central/vs/callhippo)
8. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk offers a fully integrated call center built right into its support platform.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Avaya UCaaS](https://www.capterra.com.sg/compare/1174/164283/crm-central/vs/zendesk)
9. **Genesys Cloud CX** — 4.3/5 (263 reviews) — Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs Avaya UCaaS](https://www.capterra.com.sg/compare/1174/21409/crm-central/vs/genesys-cloud)
10. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
    - [Compare vs Avaya UCaaS](https://www.capterra.com.sg/compare/1174/134775/crm-central/vs/incontact-call-center-software)
11. **Dialshree** — 4.7/5 (74 reviews) — Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries.
    - [View profile](https://www.capterra.com.sg/software/144944/dialshree)
    - [Compare vs Avaya UCaaS](https://www.capterra.com.sg/compare/1174/144944/crm-central/vs/dialshree)
12. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 is the world’s leading call center and CRM software. More than 15 million companies use our platform every day.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs Avaya UCaaS](https://www.capterra.com.sg/compare/1174/113540/crm-central/vs/bitrix24)
13. **3CX** — 4.4/5 (465 reviews) — 3CX is an all in one call center solution for calls \& chats. Includes advanced call queues, reporting, recording, and CRM integration
    - [View profile](https://www.capterra.com.sg/software/158704/3cx)
    - [Compare vs Avaya UCaaS](https://www.capterra.com.sg/compare/1174/158704/crm-central/vs/3cx)
14. **Amazon Connect** — 4.5/5 (93 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
    - [View profile](https://www.capterra.com.sg/software/1017140/amazon-connect)
    - [Compare vs Avaya UCaaS](https://www.capterra.com.sg/compare/1174/1017140/crm-central/vs/amazon-connect)
15. **Wildix** — 4.7/5 (209 reviews) — Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.
    - [View profile](https://www.capterra.com.sg/software/218251/wildix)
    - [Compare vs Avaya UCaaS](https://www.capterra.com.sg/compare/1174/218251/crm-central/vs/wildix)

## Related Categories

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Customer Satisfaction Software](https://www.capterra.com.sg/directory/30541/customer-satisfaction/software)
- [Unified Communications Software](https://www.capterra.com.sg/directory/31035/unified-communications/software)
- [Auto Dialer Software](https://www.capterra.com.sg/directory/30999/auto-dialer/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1174/crm-central)
- [View Product Profile](https://www.capterra.com.sg/software/1174/crm-central)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/1174/crm-central> |
| de-AT | <https://www.capterra.at/alternatives/1174/crm-central> |
| de-CH | <https://www.capterra.ch/alternatives/1174/crm-central> |
| en | <https://www.capterra.com/p/1174/CRM-Central/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1174/crm-central> |
| en-AU | <https://www.capterra.com.au/alternatives/1174/crm-central> |
| en-CA | <https://www.capterra.ca/alternatives/1174/crm-central> |
| en-GB | <https://www.capterra.co.uk/alternatives/1174/crm-central> |
| en-IE | <https://www.capterra.ie/alternatives/1174/crm-central> |
| en-IL | <https://www.capterra.co.il/alternatives/1174/crm-central> |
| en-IN | <https://www.capterra.in/alternatives/1174/crm-central> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1174/crm-central> |
| en-SG | <https://www.capterra.com.sg/alternatives/1174/crm-central> |
| en-ZA | <https://www.capterra.co.za/alternatives/1174/crm-central> |
| es | <https://www.capterra.es/alternatives/1174/crm-central> |
| es-AR | <https://www.capterra.com.ar/alternatives/1174/crm-central> |
| es-CL | <https://www.capterra.cl/alternatives/1174/crm-central> |
| es-CO | <https://www.capterra.co/alternatives/1174/crm-central> |
| es-CR | <https://www.capterra.co.cr/alternatives/1174/crm-central> |
| es-DO | <https://www.capterra.do/alternatives/1174/crm-central> |
| es-EC | <https://www.capterra.ec/alternatives/1174/crm-central> |
| es-MX | <https://www.capterra.mx/alternatives/1174/crm-central> |
| es-PA | <https://www.capterra.com.pa/alternatives/1174/crm-central> |
| es-PE | <https://www.capterra.pe/alternatives/1174/crm-central> |
| fr | <https://www.capterra.fr/alternatives/1174/crm-central> |
| fr-BE | <https://fr.capterra.be/alternatives/1174/crm-central> |
| fr-CA | <https://fr.capterra.ca/alternatives/1174/crm-central> |
| fr-LU | <https://www.capterra.lu/alternatives/1174/crm-central> |
| it | <https://www.capterra.it/alternatives/1174/crm-central> |
| nl | <https://www.capterra.nl/alternatives/1174/crm-central> |
| nl-BE | <https://www.capterra.be/alternatives/1174/crm-central> |
| pt | <https://www.capterra.com.br/alternatives/1174/crm-central> |
| pt-PT | <https://www.capterra.pt/alternatives/1174/crm-central> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Avaya UCaaS","description":"See our list of Avaya UCaaS alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/1174/crm-central","about":{"@id":"https://www.capterra.com.sg/alternatives/1174/crm-central#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/1174/crm-central#breadcrumblist"},"@id":"https://www.capterra.com.sg/alternatives/1174/crm-central#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/1174/crm-central#software"},"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG"},{"name":"Avaya UCaaS","url":"https://www.capterra.com.sg/software/1174/crm-central","@id":"https://www.capterra.com.sg/software/1174/crm-central#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":91}},{"@id":"https://www.capterra.com.sg/alternatives/1174/crm-central#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"Avaya UCaaS","position":3,"item":"/software/1174/crm-central","@type":"ListItem"},{"name":"Avaya UCaaS Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/1174/crm-central","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Avaya UCaaS Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@id":"https://www.capterra.com.sg/alternatives/1174/crm-central#itemlist","@type":"ItemList","itemListElement":[{"name":"Ringover","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48e316be-9d0e-4219-a291-4a0d3e0719b1.png","url":"https://www.capterra.com.sg/software/169627/ringover","@type":"ListItem"},{"name":"Convoso","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/689f3e71-cf5e-436f-9e79-09a0d3b9d3a9.png","url":"https://www.capterra.com.sg/software/76768/cloud-predictive-dialer","@type":"ListItem"},{"name":"DialedIn CCaaS","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ed69191-8b23-404b-ac76-495edf9c5336.png","url":"https://www.capterra.com.sg/software/29589/callcenternow","@type":"ListItem"},{"name":"LiveAgent","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"Readymode","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/172487cc-dbb2-4d85-9421-97ae609dfd91.png","url":"https://www.capterra.com.sg/software/136728/Readymode","@type":"ListItem"},{"name":"Nextiva","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c9a24305-2ac4-4413-b037-d2dbb1e6a1b0.png","url":"https://www.capterra.com.sg/software/175788/nextiva","@type":"ListItem"},{"name":"CallHippo","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0933a2a1-8401-453d-9b22-6ac653d9cba1.png","url":"https://www.capterra.com.sg/software/159578/callhippo","@type":"ListItem"},{"name":"Zendesk Suite","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.com.sg/software/164283/zendesk","@type":"ListItem"},{"name":"Genesys Cloud CX","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.com.sg/software/21409/genesys-cloud","@type":"ListItem"},{"name":"NiCE CXone","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.capterra.com.sg/software/134775/incontact-call-center-software","@type":"ListItem"},{"name":"Dialshree","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cca13c20-b6b9-495a-b6bc-fe2d58900e0f.jpeg","url":"https://www.capterra.com.sg/software/144944/dialshree","@type":"ListItem"},{"name":"Bitrix24","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.com.sg/software/113540/bitrix24","@type":"ListItem"},{"name":"3CX","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8663d1da-3218-4167-880b-5e33336ea327.png","url":"https://www.capterra.com.sg/software/158704/3cx","@type":"ListItem"},{"name":"Amazon Connect","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af8c245f-68a1-44b3-8ab0-a6cb44a06291.jpeg","url":"https://www.capterra.com.sg/software/1017140/amazon-connect","@type":"ListItem"},{"name":"Wildix","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5d5041fe-5c16-4b26-a7af-f4f82ec2deef.webp","url":"https://www.capterra.com.sg/software/218251/wildix","@type":"ListItem"}],"numberOfItems":15}
</script>