---
description: Get detailed information about SmarterTrack and how it can help you meet your business needs. Learn more about SmarterTrack price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SmarterTrack Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [SmarterTrack](/software/116529/smartertrack) > [SmarterTrack Alternatives](https://www.capterra.com.sg/alternatives/116529/smartertrack)

# Alternatives to SmarterTrack

Canonical: https://www.capterra.com.sg/alternatives/116529/smartertrack

> Explore the top alternatives to SmarterTrack. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (233 reviews) — Empower IT help desks to maximize productivity and deliver exceptional employee experiences with ServiceDesk Plus.
   - [View profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)
   - [Compare vs SmarterTrack](https://www.capterra.com.sg/compare/116529/179501/smartertrack/vs/manageengine-service-desk-plus)
2. **Zoho Desk** — 4.5/5 (2213 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs SmarterTrack](https://www.capterra.com.sg/compare/116529/169505/smartertrack/vs/zoho-desk)
3. **Freshdesk** — 4.5/5 (3460 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs SmarterTrack](https://www.capterra.com.sg/compare/116529/124981/smartertrack/vs/freshdesk)
4. **Freshservice** — 4.5/5 (751 reviews) — Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs SmarterTrack](https://www.capterra.com.sg/compare/116529/132997/smartertrack/vs/freshservice)
5. **LiveAgent** — 4.7/5 (1786 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs SmarterTrack](https://www.capterra.com.sg/compare/102188/116529/liveagent/vs/smartertrack)
6. **Zendesk Suite** — 4.4/5 (4083 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs SmarterTrack](https://www.capterra.com.sg/compare/116529/164283/smartertrack/vs/zendesk)
7. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs SmarterTrack](https://www.capterra.com.sg/compare/116529/202528/smartertrack/vs/milvus)
8. **LiveChat** — 4.6/5 (1727 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs SmarterTrack](https://www.capterra.com.sg/compare/62194/116529/livechat/vs/smartertrack)
9. **SysAid** — 4.5/5 (520 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
   - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
   - [Compare vs SmarterTrack](https://www.capterra.com.sg/compare/107225/116529/sysaid/vs/smartertrack)
10. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
    - [Compare vs SmarterTrack](https://www.capterra.com.sg/compare/116529/138769/smartertrack/vs/jira-service-management)
11. **BeyondTrust Remote Support** — 4.6/5 (2010 reviews) — BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world.
    - [View profile](https://www.capterra.com.sg/software/86962/bomgar)
    - [Compare vs SmarterTrack](https://www.capterra.com.sg/compare/86962/116529/bomgar/vs/smartertrack)
12. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux.
    - [View profile](https://www.capterra.com.sg/software/177094/supremo-remote-desktop)
    - [Compare vs SmarterTrack](https://www.capterra.com.sg/compare/116529/177094/smartertrack/vs/supremo-remote-desktop)
13. **ServiceNow** — 4.5/5 (350 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
    - [View profile](https://www.capterra.com.sg/software/152871/servicenow)
    - [Compare vs SmarterTrack](https://www.capterra.com.sg/compare/116529/152871/smartertrack/vs/servicenow)
14. **Tidio** — 4.7/5 (590 reviews) — Tidio is a help desk software suite with live chat, help desk, chatbot, and AI agent options designed to streamline customer support.
    - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
    - [Compare vs SmarterTrack](https://www.capterra.com.sg/compare/116529/144040/smartertrack/vs/tidio-chat)
15. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
    - [View profile](https://www.capterra.com.sg/software/185973/helpdesk)
    - [Compare vs SmarterTrack](https://www.capterra.com.sg/compare/116529/185973/smartertrack/vs/helpdesk)

## Related Categories

- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/116529/smartertrack)
- [View Product Profile](https://www.capterra.com.sg/software/116529/smartertrack)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/116529/smartertrack> |
| de-AT | <https://www.capterra.at/alternatives/116529/smartertrack> |
| de-CH | <https://www.capterra.ch/alternatives/116529/smartertrack> |
| en | <https://www.capterra.com/p/116529/SmarterTrack/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/116529/smartertrack> |
| en-AU | <https://www.capterra.com.au/alternatives/116529/smartertrack> |
| en-CA | <https://www.capterra.ca/alternatives/116529/smartertrack> |
| en-GB | <https://www.capterra.co.uk/alternatives/116529/smartertrack> |
| en-IE | <https://www.capterra.ie/alternatives/116529/smartertrack> |
| en-IL | <https://www.capterra.co.il/alternatives/116529/smartertrack> |
| en-IN | <https://www.capterra.in/alternatives/116529/smartertrack> |
| en-NZ | <https://www.capterra.co.nz/alternatives/116529/smartertrack> |
| en-SG | <https://www.capterra.com.sg/alternatives/116529/smartertrack> |
| en-ZA | <https://www.capterra.co.za/alternatives/116529/smartertrack> |
| fr | <https://www.capterra.fr/alternatives/116529/smartertrack> |
| fr-BE | <https://fr.capterra.be/alternatives/116529/smartertrack> |
| fr-CA | <https://fr.capterra.ca/alternatives/116529/smartertrack> |
| fr-LU | <https://www.capterra.lu/alternatives/116529/smartertrack> |

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