---
description: Get detailed information about Harmony and how it can help you meet your business needs. Learn more about Harmony price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Harmony Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [Harmony](/software/1086559/Harmony) > [Harmony Alternatives](https://www.capterra.com.sg/alternatives/1086559/Harmony)

# Alternatives to Harmony

Canonical: https://www.capterra.com.sg/alternatives/1086559/Harmony

> Explore the top alternatives to Harmony. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Unlock efficiency, exceptional experiences, and industry-leading ROI from your ITSM processes.
   - [View profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)
   - [Compare vs Harmony](https://www.capterra.com.sg/compare/179501/1086559/manageengine-service-desk-plus/vs/Harmony)
2. **Freshservice** — 4.5/5 (805 reviews) — Modernize support with Freshservice, an AI-native ITSM platform that deflects tickets, accelerates resolutions, and uncomplicates IT.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs Harmony](https://www.capterra.com.sg/compare/132997/1086559/freshservice/vs/Harmony)
3. **NinjaOne** — 4.7/5 (299 reviews) — NinjaOne is the leading unified IT operations platform, providing a seamless and single-pane solution.
   - [View profile](https://www.capterra.com.sg/software/165889/ninjaone)
   - [Compare vs Harmony](https://www.capterra.com.sg/compare/165889/1086559/ninjaone/vs/Harmony)
4. **Milvus** — 4.8/5 (298 reviews) — A unified Help Desk, Service Desk, and IT management platform integrating omnichannel support, smart inventory, and AI for MSPs and IT
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs Harmony](https://www.capterra.com.sg/compare/202528/1086559/milvus/vs/Harmony)
5. **Zendesk Suite** — 4.4/5 (4116 reviews) — Zendesk offers the industry leading customer service solution.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Harmony](https://www.capterra.com.sg/compare/164283/1086559/zendesk/vs/Harmony)
6. **LiveAgent** — 4.7/5 (1788 reviews) — Help desk with AI agents, email, chat and calls from $15 per agent
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Harmony](https://www.capterra.com.sg/compare/102188/1086559/liveagent/vs/Harmony)
7. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world.
   - [View profile](https://www.capterra.com.sg/software/86962/bomgar)
   - [Compare vs Harmony](https://www.capterra.com.sg/compare/86962/1086559/bomgar/vs/Harmony)
8. **SysAid** — 4.5/5 (528 reviews) — The only ITSM platform where agentic AI resolves incidents and fulfills requests, not just chats.
   - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
   - [Compare vs Harmony](https://www.capterra.com.sg/compare/107225/1086559/sysaid/vs/Harmony)
9. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs Harmony](https://www.capterra.com.sg/compare/138769/1086559/jira-service-management/vs/Harmony)
10. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
    - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
    - [Compare vs Harmony](https://www.capterra.com.sg/compare/169505/1086559/zoho-desk/vs/Harmony)
11. **TeamDynamix** — 4.4/5 (170 reviews) — No-code ITSM/ESM with AI-native automation and enterprise integration. Deflect and resolve tickets faster and reduce manual tasks.
    - [View profile](https://www.capterra.com.sg/software/121317/teamdynamix)
    - [Compare vs Harmony](https://www.capterra.com.sg/compare/121317/1086559/teamdynamix/vs/Harmony)
12. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote support software for IT teams: ticket Support Queue, Support Team, per-contract billing and remote sessions in one tool.
    - [View profile](https://www.capterra.com.sg/software/177094/supremo-remote-desktop)
    - [Compare vs Harmony](https://www.capterra.com.sg/compare/177094/1086559/supremo-remote-desktop/vs/Harmony)
13. **LiveChat** — 4.6/5 (1729 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
    - [View profile](https://www.capterra.com.sg/software/62194/livechat)
    - [Compare vs Harmony](https://www.capterra.com.sg/compare/62194/1086559/livechat/vs/Harmony)
14. **BOSSDesk** — 4.7/5 (146 reviews) — BOSSDesk is an award winning fully integrated ITSM/Help Desk /Service Desk solution available for both Cloud and On-Premise.
    - [View profile](https://www.capterra.com.sg/software/144825/boss-solutions)
    - [Compare vs Harmony](https://www.capterra.com.sg/compare/144825/1086559/boss-solutions/vs/Harmony)
15. **Raiseaticket** — 4.7/5 (48 reviews) — The cloud-based free helpdesk solution that's powerful, insightful and easy to use - free to keep, with no trial period and no expiry.
    - [View profile](https://www.capterra.com.sg/software/182383/raiseaticket)
    - [Compare vs Harmony](https://www.capterra.com.sg/compare/182383/1086559/raiseaticket/vs/Harmony)

## Related Categories

- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [IT Asset Management Software](https://www.capterra.com.sg/directory/30077/it-asset-management/software)
- [AI IT Agents](https://www.capterra.com.sg/directory/34833/ai-it-agents/software)
- [Service Desk Software](https://www.capterra.com.sg/directory/31027/service-desk/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1086559/Harmony)
- [View Product Profile](https://www.capterra.com.sg/software/1086559/Harmony)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10037397/Harmony/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1086559/Harmony> |
| en-AU | <https://www.capterra.com.au/alternatives/1086559/Harmony> |
| en-CA | <https://www.capterra.ca/alternatives/1086559/Harmony> |
| en-GB | <https://www.capterra.co.uk/alternatives/1086559/Harmony> |
| en-IE | <https://www.capterra.ie/alternatives/1086559/Harmony> |
| en-IL | <https://www.capterra.co.il/alternatives/1086559/Harmony> |
| en-IN | <https://www.capterra.in/alternatives/1086559/Harmony> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1086559/Harmony> |
| en-SG | <https://www.capterra.com.sg/alternatives/1086559/Harmony> |
| en-ZA | <https://www.capterra.co.za/alternatives/1086559/Harmony> |

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