---
description: Get detailed information about OnScript and how it can help you meet your business needs. Learn more about OnScript price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OnScript Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/33415/contact-center-quality-assurance/software) > [OnScript](/software/1079710/OnScript) > [OnScript Alternatives](https://www.capterra.com.sg/alternatives/1079710/OnScript)

# Alternatives to OnScript

Canonical: https://www.capterra.com.sg/alternatives/1079710/OnScript

> Explore the top alternatives to OnScript. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2213 reviews) — Zoho Desk is a cloud-based omnichannel customer service software equipped with advanced contact center quality assurance capabilities.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs OnScript](https://www.capterra.com.sg/compare/169505/1079710/zoho-desk/vs/OnScript)
2. **Leaptree Optimize** — 4.8/5 (12 reviews) — AI-powered QA built inside Salesforce that automates call center agent evaluations, boosting productivity and engagement.
   - [View profile](https://www.capterra.com.sg/software/1075162/Leaptree-Optimize)
   - [Compare vs OnScript](https://www.capterra.com.sg/compare/1075162/1079710/Leaptree-Optimize/vs/OnScript)
3. **Playvox** — 4.8/5 (109 reviews) — Playvox, an Agent Optimization Suite for customer service teams to evaluate, improve \& inspire agent performance in an automated way.
   - [View profile](https://www.capterra.com.sg/software/164542/playvox)
   - [Compare vs OnScript](https://www.capterra.com.sg/compare/164542/1079710/playvox/vs/OnScript)
4. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs OnScript](https://www.capterra.com.sg/compare/134775/1079710/incontact-call-center-software/vs/OnScript)
5. **Avaya Cloud Office** — 4.2/5 (45 reviews) — Communications and collaboration solution that helps businesses manage auto attendants, dialing, conferencing \& more.
   - [View profile](https://www.capterra.com.sg/software/212483/avaya-ip-office)
   - [Compare vs OnScript](https://www.capterra.com.sg/compare/212483/1079710/avaya-ip-office/vs/OnScript)
6. **VQ Online** — 4.7/5 (18 reviews) — An easy-to-use quality assurance tool for 50 to 5000+ agents. Real-time reporting. Flexible and cost-effective.
   - [View profile](https://www.capterra.com.sg/software/1019817/vq-online)
   - [Compare vs OnScript](https://www.capterra.com.sg/compare/1019817/1079710/vq-online/vs/OnScript)
7. **Zendesk QA** — 4.9/5 (23 reviews) — Zendesk QA is a quality assurance solution that helps companies solidify customer relationships through excellent CX.
   - [View profile](https://www.capterra.com.sg/software/180104/klaus)
   - [Compare vs OnScript](https://www.capterra.com.sg/compare/180104/1079710/klaus/vs/OnScript)
8. **Genesys Cloud CX** — 4.3/5 (264 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs OnScript](https://www.capterra.com.sg/compare/21409/1079710/genesys-cloud/vs/OnScript)
9. **Klearcom** — 4.8/5 (11 reviews) — Enhance Contact Center Quality Assurance with Klearcom’s automated, single-test SaaS IVR testing.
   - [View profile](https://www.capterra.com.sg/software/1066714/klearcom)
   - [Compare vs OnScript](https://www.capterra.com.sg/compare/1066714/1079710/klearcom/vs/OnScript)
10. **Insightful** — 4.8/5 (215 reviews) — Deliver great service every time with 360° call center quality insights.
    - [View profile](https://www.capterra.com.sg/software/142813/workpuls)
    - [Compare vs OnScript](https://www.capterra.com.sg/compare/142813/1079710/workpuls/vs/OnScript)
11. **LiveAgent** — 4.7/5 (1786 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
    - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
    - [Compare vs OnScript](https://www.capterra.com.sg/compare/102188/1079710/liveagent/vs/OnScript)
12. **Five9** — 4.2/5 (483 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
    - [View profile](https://www.capterra.com.sg/software/132405/five9)
    - [Compare vs OnScript](https://www.capterra.com.sg/compare/132405/1079710/five9/vs/OnScript)
13. **Capturi** — 4.8/5 (11 reviews) — Capturi is the leading conversational AI platform in Scandinavia. Use AI to turn your recorded conversations into concrete insights.
    - [View profile](https://www.capterra.com.sg/software/216651/capturi)
    - [Compare vs OnScript](https://www.capterra.com.sg/compare/216651/1079710/capturi/vs/OnScript)
14. **Cisco Finesse** — 4.9/5 (11 reviews) — Contact Center solution that provides quality assurance checks, team communication, call routing, and team performance dashboards.
    - [View profile](https://www.capterra.com.sg/software/1029520/cisco-finesse)
    - [Compare vs OnScript](https://www.capterra.com.sg/compare/1029520/1079710/cisco-finesse/vs/OnScript)
15. **MaestroQA** — 5.0/5 (3 reviews) — MaestroQA automates call center QA metrics, reporting, coaching workflows, and CRM integrations.
    - [View profile](https://www.capterra.com.sg/software/172800/maestroqa)
    - [Compare vs OnScript](https://www.capterra.com.sg/compare/172800/1079710/maestroqa/vs/OnScript)

## Related Categories

- [Contact Centre Quality Assurance Software](https://www.capterra.com.sg/directory/33415/contact-center-quality-assurance/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1079710/OnScript)
- [View Product Profile](https://www.capterra.com.sg/software/1079710/OnScript)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10032891/OnScript/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1079710/OnScript> |
| en-AU | <https://www.capterra.com.au/alternatives/1079710/OnScript> |
| en-CA | <https://www.capterra.ca/alternatives/1079710/OnScript> |
| en-GB | <https://www.capterra.co.uk/alternatives/1079710/OnScript> |
| en-IE | <https://www.capterra.ie/alternatives/1079710/OnScript> |
| en-IL | <https://www.capterra.co.il/alternatives/1079710/OnScript> |
| en-IN | <https://www.capterra.in/alternatives/1079710/OnScript> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1079710/OnScript> |
| en-SG | <https://www.capterra.com.sg/alternatives/1079710/OnScript> |
| en-ZA | <https://www.capterra.co.za/alternatives/1079710/OnScript> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"OnScript","description":"See our list of OnScript alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/1079710/OnScript","about":{"@id":"https://www.capterra.com.sg/alternatives/1079710/OnScript#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/1079710/OnScript#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/alternatives/1079710/OnScript#webpage","mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/1079710/OnScript#software"},"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG"},{"name":"OnScript","url":"https://www.capterra.com.sg/software/1079710/OnScript","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/1079710/OnScript#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"@type":"BreadcrumbList","@id":"https://www.capterra.com.sg/alternatives/1079710/OnScript#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Quality Assurance Software","position":2,"item":"/directory/33415/contact-center-quality-assurance/software","@type":"ListItem"},{"name":"OnScript","position":3,"item":"/software/1079710/OnScript","@type":"ListItem"},{"name":"OnScript Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/1079710/OnScript","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"OnScript Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.capterra.com.sg/alternatives/1079710/OnScript#itemlist","itemListElement":[{"name":"Zoho Desk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.com.sg/software/169505/zoho-desk","@type":"ListItem"},{"name":"Leaptree Optimize","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b822e076-3dc6-4df0-88b0-04dc48799da6.jpeg","url":"https://www.capterra.com.sg/software/1075162/Leaptree-Optimize","@type":"ListItem"},{"name":"Playvox","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/28a50137-ebc1-436d-884e-385b7b7c466d.png","url":"https://www.capterra.com.sg/software/164542/playvox","@type":"ListItem"},{"name":"NiCE CXone","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.capterra.com.sg/software/134775/incontact-call-center-software","@type":"ListItem"},{"name":"Avaya Cloud Office","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/41fdde43-9be9-4630-8910-9e12e9a316e4.png","url":"https://www.capterra.com.sg/software/212483/avaya-ip-office","@type":"ListItem"},{"name":"VQ Online","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4b32f392-9df8-4cf5-ad1a-ad7ca6aefa21.jpeg","url":"https://www.capterra.com.sg/software/1019817/vq-online","@type":"ListItem"},{"name":"Zendesk QA","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e9a4e8b2-a7fe-47d0-b968-ca2a029f886b.jpeg","url":"https://www.capterra.com.sg/software/180104/klaus","@type":"ListItem"},{"name":"Genesys Cloud CX","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.com.sg/software/21409/genesys-cloud","@type":"ListItem"},{"name":"Klearcom","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9db0a50c-6f31-4698-a345-0cd3fe5e672d.png","url":"https://www.capterra.com.sg/software/1066714/klearcom","@type":"ListItem"},{"name":"Insightful","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96a0ac5f-e07a-44a0-8fa2-62158a1f14fb.png","url":"https://www.capterra.com.sg/software/142813/workpuls","@type":"ListItem"},{"name":"LiveAgent","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"Five9","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.capterra.com.sg/software/132405/five9","@type":"ListItem"},{"name":"Capturi","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/566ddf5e-29fb-40fb-a160-e79c8482610f.png","url":"https://www.capterra.com.sg/software/216651/capturi","@type":"ListItem"},{"name":"Cisco Finesse","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e40de8af-aacd-4954-b7b8-21cd807cecbd.png","url":"https://www.capterra.com.sg/software/1029520/cisco-finesse","@type":"ListItem"},{"name":"MaestroQA","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/26697e58-d648-441e-8c37-3697144f5fdc.png","url":"https://www.capterra.com.sg/software/172800/maestroqa","@type":"ListItem"}],"numberOfItems":15}
</script>