---
description: Get detailed information about PulseAI360 and how it can help you meet your business needs. Learn more about PulseAI360 price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PulseAI360 Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/33415/contact-center-quality-assurance/software) > [PulseAI360](/software/1077941/PulseAI360) > [PulseAI360 Alternatives](https://www.capterra.com.sg/alternatives/1077941/PulseAI360)

# Alternatives to PulseAI360

Canonical: https://www.capterra.com.sg/alternatives/1077941/PulseAI360

> Explore the top alternatives to PulseAI360. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Leaptree Optimize** — 4.8/5 (12 reviews) — AI-powered QA built inside Salesforce that automates call center agent evaluations, boosting productivity and engagement.
   - [View profile](https://www.capterra.com.sg/software/1075162/Leaptree-Optimize)
   - [Compare vs PulseAI360](https://www.capterra.com.sg/compare/1075162/1077941/Leaptree-Optimize/vs/PulseAI360)
2. **Playvox** — 4.8/5 (109 reviews) — Playvox, an Agent Optimization Suite for customer service teams to evaluate, improve \& inspire agent performance in an automated way.
   - [View profile](https://www.capterra.com.sg/software/164542/playvox)
   - [Compare vs PulseAI360](https://www.capterra.com.sg/compare/164542/1077941/playvox/vs/PulseAI360)
3. **VQ Online** — 4.7/5 (18 reviews) — An easy-to-use quality assurance tool for 50 to 5000+ agents. Real-time reporting. Flexible and cost-effective.
   - [View profile](https://www.capterra.com.sg/software/1019817/vq-online)
   - [Compare vs PulseAI360](https://www.capterra.com.sg/compare/1019817/1077941/vq-online/vs/PulseAI360)
4. **Medallia Agent Connect** — 4.9/5 (18 reviews) — Medallia Agent Connect brings customer feedback, QA \& coaching together to drive agent engagement, performance \& customer satisfaction.
   - [View profile](https://www.capterra.com.sg/software/181460/stella-connect)
   - [Compare vs PulseAI360](https://www.capterra.com.sg/compare/181460/1077941/stella-connect/vs/PulseAI360)
5. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs PulseAI360](https://www.capterra.com.sg/compare/134775/1077941/incontact-call-center-software/vs/PulseAI360)
6. **Avaya Cloud Office** — 4.2/5 (45 reviews) — Communications and collaboration solution that helps businesses manage auto attendants, dialing, conferencing \& more.
   - [View profile](https://www.capterra.com.sg/software/212483/avaya-ip-office)
   - [Compare vs PulseAI360](https://www.capterra.com.sg/compare/212483/1077941/avaya-ip-office/vs/PulseAI360)
7. **Zendesk QA** — 4.9/5 (23 reviews) — Zendesk QA is a quality assurance solution that helps companies solidify customer relationships through excellent CX.
   - [View profile](https://www.capterra.com.sg/software/180104/klaus)
   - [Compare vs PulseAI360](https://www.capterra.com.sg/compare/180104/1077941/klaus/vs/PulseAI360)
8. **Genesys Cloud CX** — 4.3/5 (263 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs PulseAI360](https://www.capterra.com.sg/compare/21409/1077941/genesys-cloud/vs/PulseAI360)
9. **Klearcom** — 4.8/5 (11 reviews) — Enhance Contact Center Quality Assurance with Klearcom’s automated, single-test SaaS IVR testing.
   - [View profile](https://www.capterra.com.sg/software/1066714/klearcom)
   - [Compare vs PulseAI360](https://www.capterra.com.sg/compare/1066714/1077941/klearcom/vs/PulseAI360)
10. **Five9** — 4.2/5 (481 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
    - [View profile](https://www.capterra.com.sg/software/132405/five9)
    - [Compare vs PulseAI360](https://www.capterra.com.sg/compare/132405/1077941/five9/vs/PulseAI360)
11. **Insightful** — 4.8/5 (183 reviews) — Deliver great service every time with 360° call center quality insights.
    - [View profile](https://www.capterra.com.sg/software/142813/workpuls)
    - [Compare vs PulseAI360](https://www.capterra.com.sg/compare/142813/1077941/workpuls/vs/PulseAI360)
12. **LiveAgent** — 4.7/5 (1781 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
    - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
    - [Compare vs PulseAI360](https://www.capterra.com.sg/compare/102188/1077941/liveagent/vs/PulseAI360)
13. **OnviSource OmVista** — 4.6/5 (5 reviews) — OmVista is a powerful framework designed to overcome barriers to excellence by providing businesses with a holistic view of their data.
    - [View profile](https://www.capterra.com.sg/software/92454/OmVista)
    - [Compare vs PulseAI360](https://www.capterra.com.sg/compare/92454/1077941/OmVista/vs/PulseAI360)
14. **Capturi** — 4.8/5 (11 reviews) — Capturi is the leading conversational AI platform in Scandinavia. Use AI to turn your recorded conversations into concrete insights.
    - [View profile](https://www.capterra.com.sg/software/216651/capturi)
    - [Compare vs PulseAI360](https://www.capterra.com.sg/compare/216651/1077941/capturi/vs/PulseAI360)
15. **Cisco Finesse** — 4.9/5 (11 reviews) — Contact Center solution that provides quality assurance checks, team communication, call routing, and team performance dashboards.
    - [View profile](https://www.capterra.com.sg/software/1029520/cisco-finesse)
    - [Compare vs PulseAI360](https://www.capterra.com.sg/compare/1029520/1077941/cisco-finesse/vs/PulseAI360)

## Related Categories

- [Contact Centre Quality Assurance Software](https://www.capterra.com.sg/directory/33415/contact-center-quality-assurance/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1077941/PulseAI360)
- [View Product Profile](https://www.capterra.com.sg/software/1077941/PulseAI360)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10031354/PulseAI360/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1077941/PulseAI360> |
| en-AU | <https://www.capterra.com.au/alternatives/1077941/PulseAI360> |
| en-CA | <https://www.capterra.ca/alternatives/1077941/PulseAI360> |
| en-GB | <https://www.capterra.co.uk/alternatives/1077941/PulseAI360> |
| en-IE | <https://www.capterra.ie/alternatives/1077941/PulseAI360> |
| en-IL | <https://www.capterra.co.il/alternatives/1077941/PulseAI360> |
| en-IN | <https://www.capterra.in/alternatives/1077941/PulseAI360> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1077941/PulseAI360> |
| en-SG | <https://www.capterra.com.sg/alternatives/1077941/PulseAI360> |
| en-ZA | <https://www.capterra.co.za/alternatives/1077941/PulseAI360> |

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