---
description: Get detailed information about Zence Service and how it can help you meet your business needs. Learn more about Zence Service price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zence Service Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Zence Service](/software/1076922/Zence-Service) > [Zence Service Alternatives](https://www.capterra.com.sg/alternatives/1076922/Zence-Service)

# Alternatives to Zence Service

Canonical: https://www.capterra.com.sg/alternatives/1076922/Zence-Service

> Explore the top alternatives to Zence Service. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3460 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/124981/1076922/freshdesk/vs/Zence-Service)
2. **SurveyMonkey** — 4.6/5 (10474 reviews) — Survey management solution that helps businesses collect feedback, insights, and data to drive organizational growth.
   - [View profile](https://www.capterra.com.sg/software/32728/surveymonkey)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/32728/1076922/surveymonkey/vs/Zence-Service)
3. **Trustpilot** — 4.5/5 (1205 reviews) — A customer review management tool that brings businesses and consumers together through reviews.
   - [View profile](https://www.capterra.com.sg/software/169618/trustpilot)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/169618/1076922/trustpilot/vs/Zence-Service)
4. **Broadly** — 4.8/5 (336 reviews) — Build a strong, lasting online reputation. Broadly helps local businesses engage with leads and customers and send review requests.
   - [View profile](https://www.capterra.com.sg/software/161326/broadly-reviews)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/161326/1076922/broadly-reviews/vs/Zence-Service)
5. **LiveAgent** — 4.7/5 (1786 reviews) — Award-winning help desk, ticketing, live chat, and call center software, easy to use from the start. Try it with a free 1-month trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/102188/1076922/liveagent/vs/Zence-Service)
6. **Jotform** — 4.7/5 (2904 reviews) — Ideal for businesses of all sizes, it is a form building tool that helps users create survey forms while also reviewing submissions.
   - [View profile](https://www.capterra.com.sg/software/158456/jotform-4-0)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/158456/1076922/jotform-4-0/vs/Zence-Service)
7. **Experience.com** — 4.7/5 (89 reviews) — Experience.con: Enhance CX, EX, \& Reputation with AI-driven XMP for data-driven growth. Elevate your business\!
   - [View profile](https://www.capterra.com.sg/software/178112/socialsurvey)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/178112/1076922/socialsurvey/vs/Zence-Service)
8. **Zendesk Suite** — 4.4/5 (4083 reviews) — Zendesk is the all-in-one customer service support software that delivers exceptional experiences.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/164283/1076922/zendesk/vs/Zence-Service)
9. **Typeform** — 4.7/5 (971 reviews) — Create beautiful, conversational forms with logic, branding, and AI. Built to boost completion rates and collect better data.
   - [View profile](https://www.capterra.com.sg/software/137289/typeform)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/137289/1076922/typeform/vs/Zence-Service)
10. **Zoho CRM** — 4.3/5 (6982 reviews) — CRM solution that helps businesses with sales force automation, process management, journey orchestration, marketing automation \& more.
    - [View profile](https://www.capterra.com.sg/software/155928/zoho-crm)
    - [Compare vs Zence Service](https://www.capterra.com.sg/compare/155928/1076922/zoho-crm/vs/Zence-Service)
11. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer service software with live chat, help desk, chatbot, and AI agent options designed to streamline support.
    - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
    - [Compare vs Zence Service](https://www.capterra.com.sg/compare/144040/1076922/tidio-chat/vs/Zence-Service)
12. **Lucky Orange** — 4.7/5 (262 reviews) — AI-powered website analytics suite used by 500,000 websites worldwide. AI insights, heatmaps, session recordings, surveys and more.
    - [View profile](https://www.capterra.com.sg/software/150695/lucky-orange)
    - [Compare vs Zence Service](https://www.capterra.com.sg/compare/150695/1076922/lucky-orange/vs/Zence-Service)
13. **Intercom** — 4.5/5 (1134 reviews) — Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers
    - [View profile](https://www.capterra.com.sg/software/134347/intercom)
    - [Compare vs Zence Service](https://www.capterra.com.sg/compare/134347/1076922/intercom/vs/Zence-Service)
14. **Weave** — 4.3/5 (672 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
    - [View profile](https://www.capterra.com.sg/software/141842/weave)
    - [Compare vs Zence Service](https://www.capterra.com.sg/compare/141842/1076922/weave/vs/Zence-Service)
15. **Birdeye** — 4.7/5 (704 reviews) — AI Agents for Multi-Location Brands
    - [View profile](https://www.capterra.com.sg/software/152997/birdeye)
    - [Compare vs Zence Service](https://www.capterra.com.sg/compare/152997/1076922/birdeye/vs/Zence-Service)

## Related Categories

- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Customer Satisfaction Software](https://www.capterra.com.sg/directory/30541/customer-satisfaction/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1076922/Zence-Service)
- [View Product Profile](https://www.capterra.com.sg/software/1076922/Zence-Service)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10030325/Zence-Service/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1076922/Zence-Service> |
| en-AU | <https://www.capterra.com.au/alternatives/1076922/Zence-Service> |
| en-CA | <https://www.capterra.ca/alternatives/1076922/Zence-Service> |
| en-GB | <https://www.capterra.co.uk/alternatives/1076922/Zence-Service> |
| en-IE | <https://www.capterra.ie/alternatives/1076922/Zence-Service> |
| en-IL | <https://www.capterra.co.il/alternatives/1076922/Zence-Service> |
| en-IN | <https://www.capterra.in/alternatives/1076922/Zence-Service> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1076922/Zence-Service> |
| en-SG | <https://www.capterra.com.sg/alternatives/1076922/Zence-Service> |
| en-ZA | <https://www.capterra.co.za/alternatives/1076922/Zence-Service> |

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