---
description: Get detailed information about Zence Service and how it can help you meet your business needs. Learn more about Zence Service price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zence Service Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Zence Service](/software/1076922/Zence-Service) > [Zence Service Alternatives](https://www.capterra.com.sg/alternatives/1076922/Zence-Service)

# Alternatives to Zence Service

Canonical: https://www.capterra.com.sg/alternatives/1076922/Zence-Service

> Explore the top alternatives to Zence Service. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/124981/1076922/freshdesk/vs/Zence-Service)
2. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/164283/1076922/zendesk/vs/Zence-Service)
3. **Salesforce Sales Cloud** — 4.4/5 (18804 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.com.sg/software/61368/salesforce)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/61368/1076922/salesforce/vs/Zence-Service)
4. **LiveAgent** — 4.7/5 (1787 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/102188/1076922/liveagent/vs/Zence-Service)
5. **LiveChat** — 4.6/5 (1727 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/62194/1076922/livechat/vs/Zence-Service)
6. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk.com is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.com.sg/software/185973/helpdesk)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/185973/1076922/helpdesk/vs/Zence-Service)
7. **Milvus** — 4.8/5 (298 reviews) — A unified Help Desk, Service Desk, and IT management platform integrating omnichannel support, smart inventory, and AI for MSPs and IT
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/202528/1076922/milvus/vs/Zence-Service)
8. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/144040/1076922/tidio-chat/vs/Zence-Service)
9. **Intercom** — 4.5/5 (1135 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
   - [View profile](https://www.capterra.com.sg/software/134347/intercom)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/134347/1076922/intercom/vs/Zence-Service)
10. **Zoho Desk** — 4.5/5 (2214 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
    - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
    - [Compare vs Zence Service](https://www.capterra.com.sg/compare/169505/1076922/zoho-desk/vs/Zence-Service)
11. **Zoho Assist** — 4.7/5 (1472 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.com.sg/software/181775/zoho-assist)
    - [Compare vs Zence Service](https://www.capterra.com.sg/compare/181775/1076922/zoho-assist/vs/Zence-Service)
12. **Gorgias** — 4.6/5 (135 reviews) — The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant custo
    - [View profile](https://www.capterra.com.sg/software/155357/gorgias)
    - [Compare vs Zence Service](https://www.capterra.com.sg/compare/155357/1076922/gorgias/vs/Zence-Service)
13. **Superchat** — 4.8/5 (304 reviews) — Superchat gives businesses an easy way to communicate with customers and to create unique customer experiences.
    - [View profile](https://www.capterra.com.sg/software/210968/superchat)
    - [Compare vs Zence Service](https://www.capterra.com.sg/compare/210968/1076922/superchat/vs/Zence-Service)
14. **Dynamics 365** — 4.4/5 (5846 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
    - [View profile](https://www.capterra.com.sg/software/157279/dynamics-365)
    - [Compare vs Zence Service](https://www.capterra.com.sg/compare/157279/1076922/dynamics-365/vs/Zence-Service)
15. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
    - [Compare vs Zence Service](https://www.capterra.com.sg/compare/134775/1076922/incontact-call-center-software/vs/Zence-Service)

## Related Categories

- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Customer Satisfaction Software](https://www.capterra.com.sg/directory/30541/customer-satisfaction/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1076922/Zence-Service)
- [View Product Profile](https://www.capterra.com.sg/software/1076922/Zence-Service)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10030325/Zence-Service/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1076922/Zence-Service> |
| en-AU | <https://www.capterra.com.au/alternatives/1076922/Zence-Service> |
| en-CA | <https://www.capterra.ca/alternatives/1076922/Zence-Service> |
| en-GB | <https://www.capterra.co.uk/alternatives/1076922/Zence-Service> |
| en-IE | <https://www.capterra.ie/alternatives/1076922/Zence-Service> |
| en-IL | <https://www.capterra.co.il/alternatives/1076922/Zence-Service> |
| en-IN | <https://www.capterra.in/alternatives/1076922/Zence-Service> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1076922/Zence-Service> |
| en-SG | <https://www.capterra.com.sg/alternatives/1076922/Zence-Service> |
| en-ZA | <https://www.capterra.co.za/alternatives/1076922/Zence-Service> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zence Service","description":"See our list of Zence Service alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/1076922/Zence-Service","about":{"@id":"https://www.capterra.com.sg/alternatives/1076922/Zence-Service#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/1076922/Zence-Service#breadcrumblist"},"@id":"https://www.capterra.com.sg/alternatives/1076922/Zence-Service#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/1076922/Zence-Service#software"}},{"name":"Zence Service","url":"https://www.capterra.com.sg/software/1076922/Zence-Service","@id":"https://www.capterra.com.sg/software/1076922/Zence-Service#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication"},{"@id":"https://www.capterra.com.sg/alternatives/1076922/Zence-Service#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/22/customer-service/software","@type":"ListItem"},{"name":"Zence Service","position":3,"item":"/software/1076922/Zence-Service","@type":"ListItem"},{"name":"Zence Service Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/1076922/Zence-Service","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Zence Service Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@id":"https://www.capterra.com.sg/alternatives/1076922/Zence-Service#itemlist","@type":"ItemList","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.com.sg/software/124981/freshdesk","@type":"ListItem"},{"name":"Zendesk Suite","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.com.sg/software/164283/zendesk","@type":"ListItem"},{"name":"Salesforce Sales Cloud","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f11ea590-5812-4ce0-a108-3837d065513d.png","url":"https://www.capterra.com.sg/software/61368/salesforce","@type":"ListItem"},{"name":"LiveAgent","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"LiveChat","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.com.sg/software/62194/livechat","@type":"ListItem"},{"name":"HelpDesk","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/530d447b-5555-4e1c-b09d-e4dcf17dbec2.png","url":"https://www.capterra.com.sg/software/185973/helpdesk","@type":"ListItem"},{"name":"Milvus","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.capterra.com.sg/software/202528/milvus","@type":"ListItem"},{"name":"Tidio","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.com.sg/software/144040/tidio-chat","@type":"ListItem"},{"name":"Intercom","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.capterra.com.sg/software/134347/intercom","@type":"ListItem"},{"name":"Zoho Desk","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.com.sg/software/169505/zoho-desk","@type":"ListItem"},{"name":"Zoho Assist","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f6275ea1-8489-4f86-a030-526d3e2ae20e.jpeg","url":"https://www.capterra.com.sg/software/181775/zoho-assist","@type":"ListItem"},{"name":"Gorgias","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2bc741c7-b864-4fea-b3e4-b763409d072e.png","url":"https://www.capterra.com.sg/software/155357/gorgias","@type":"ListItem"},{"name":"Superchat","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ea6b7f5-5aff-4f37-9f16-8dad13fd09bd.png","url":"https://www.capterra.com.sg/software/210968/superchat","@type":"ListItem"},{"name":"Dynamics 365","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5d35bcd-e674-49ae-b851-7c2579a7969f.jpeg","url":"https://www.capterra.com.sg/software/157279/dynamics-365","@type":"ListItem"},{"name":"NiCE CXone","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.capterra.com.sg/software/134775/incontact-call-center-software","@type":"ListItem"}],"numberOfItems":15}
</script>