---
description: Get detailed information about Zence Service and how it can help you meet your business needs. Learn more about Zence Service price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zence Service Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Zence Service](/software/1076922/Zence-Service) > [Zence Service Alternatives](https://www.capterra.com.sg/alternatives/1076922/Zence-Service)

# Alternatives to Zence Service

Canonical: https://www.capterra.com.sg/alternatives/1076922/Zence-Service

> Explore the top alternatives to Zence Service. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/169505/1076922/zoho-desk/vs/Zence-Service)
2. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/124981/1076922/freshdesk/vs/Zence-Service)
3. **Salesforce Sales Cloud** — 4.4/5 (18782 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.com.sg/software/61368/salesforce)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/61368/1076922/salesforce/vs/Zence-Service)
4. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is the all-in-one customer service support software that delivers exceptional experiences.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/164283/1076922/zendesk/vs/Zence-Service)
5. **LiveAgent** — 4.7/5 (1781 reviews) — Award-winning help desk, ticketing, live chat, and call center software, easy to use from the start. Try it with a free 1-month trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/102188/1076922/liveagent/vs/Zence-Service)
6. **LiveChat** — 4.6/5 (1723 reviews) — LiveChat enables you to have real-time conversations with your customers while they are on your website.
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/62194/1076922/livechat/vs/Zence-Service)
7. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.com.sg/software/185973/helpdesk)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/185973/1076922/helpdesk/vs/Zence-Service)
8. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer service software with live chat, help desk, chatbot, and AI agent options designed to streamline support.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/144040/1076922/tidio-chat/vs/Zence-Service)
9. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs Zence Service](https://www.capterra.com.sg/compare/202528/1076922/milvus/vs/Zence-Service)
10. **Intercom** — 4.5/5 (1133 reviews) — Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers
    - [View profile](https://www.capterra.com.sg/software/134347/intercom)
    - [Compare vs Zence Service](https://www.capterra.com.sg/compare/134347/1076922/intercom/vs/Zence-Service)
11. **Zoho Assist** — 4.7/5 (1406 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.com.sg/software/181775/zoho-assist)
    - [Compare vs Zence Service](https://www.capterra.com.sg/compare/181775/1076922/zoho-assist/vs/Zence-Service)
12. **Gorgias** — 4.6/5 (134 reviews) — The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant custo
    - [View profile](https://www.capterra.com.sg/software/155357/gorgias)
    - [Compare vs Zence Service](https://www.capterra.com.sg/compare/155357/1076922/gorgias/vs/Zence-Service)
13. **Superchat** — 4.8/5 (282 reviews) — Superchat gives businesses an easy way to communicate with customers and to create unique customer experiences.
    - [View profile](https://www.capterra.com.sg/software/210968/superchat)
    - [Compare vs Zence Service](https://www.capterra.com.sg/compare/210968/1076922/superchat/vs/Zence-Service)
14. **Dynamics 365** — 4.4/5 (5822 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
    - [View profile](https://www.capterra.com.sg/software/157279/dynamics-365)
    - [Compare vs Zence Service](https://www.capterra.com.sg/compare/157279/1076922/dynamics-365/vs/Zence-Service)
15. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
    - [Compare vs Zence Service](https://www.capterra.com.sg/compare/134775/1076922/incontact-call-center-software/vs/Zence-Service)

## Related Categories

- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Customer Satisfaction Software](https://www.capterra.com.sg/directory/30541/customer-satisfaction/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1076922/Zence-Service)
- [View Product Profile](https://www.capterra.com.sg/software/1076922/Zence-Service)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10030325/Zence-Service/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1076922/Zence-Service> |
| en-AU | <https://www.capterra.com.au/alternatives/1076922/Zence-Service> |
| en-CA | <https://www.capterra.ca/alternatives/1076922/Zence-Service> |
| en-GB | <https://www.capterra.co.uk/alternatives/1076922/Zence-Service> |
| en-IE | <https://www.capterra.ie/alternatives/1076922/Zence-Service> |
| en-IL | <https://www.capterra.co.il/alternatives/1076922/Zence-Service> |
| en-IN | <https://www.capterra.in/alternatives/1076922/Zence-Service> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1076922/Zence-Service> |
| en-SG | <https://www.capterra.com.sg/alternatives/1076922/Zence-Service> |
| en-ZA | <https://www.capterra.co.za/alternatives/1076922/Zence-Service> |

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