---
description: Get detailed information about Trace and how it can help you meet your business needs. Learn more about Trace price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Trace Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/32454/knowledge-base/software) > [Trace](/software/1076438/Trace) > [Trace Alternatives](https://www.capterra.com.sg/alternatives/1076438/Trace)

# Alternatives to Trace

Canonical: https://www.capterra.com.sg/alternatives/1076438/Trace

> Explore the top alternatives to Trace. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Document360** — 4.7/5 (292 reviews) — AI-powered knowledge base for customers and teams. Create and manage product documentation, user guides, SOPs, API Docs \& more.
   - [View profile](https://www.capterra.com.sg/software/177031/document360)
   - [Compare vs Trace](https://www.capterra.com.sg/compare/177031/1076438/document360/vs/Trace)
2. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Trace](https://www.capterra.com.sg/compare/124981/1076438/freshdesk/vs/Trace)
3. **Guru** — 4.8/5 (640 reviews) — The AI Source of Truth that connects your company’s knowledge, delivers verified answers, and builds trust automatically.
   - [View profile](https://www.capterra.com.sg/software/145390/guru)
   - [Compare vs Trace](https://www.capterra.com.sg/compare/145390/1076438/guru/vs/Trace)
4. **Connecteam** — 4.6/5 (5308 reviews) — Connecteam is one app for all your business management needs, like team scheduling, time tracking, task management, and communication.
   - [View profile](https://www.capterra.com.sg/software/153140/connecteam)
   - [Compare vs Trace](https://www.capterra.com.sg/compare/153140/1076438/connecteam/vs/Trace)
5. **Confluence** — 4.5/5 (3714 reviews) — Documentation solution that provides a collaborative workspace for teams to manage projects, store data and integrate with Jira.
   - [View profile](https://www.capterra.com.sg/software/136446/confluence)
   - [Compare vs Trace](https://www.capterra.com.sg/compare/136446/1076438/confluence/vs/Trace)
6. **Freshservice** — 4.6/5 (791 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs Trace](https://www.capterra.com.sg/compare/132997/1076438/freshservice/vs/Trace)
7. **Salesforce Sales Cloud** — 4.4/5 (18803 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.com.sg/software/61368/salesforce)
   - [Compare vs Trace](https://www.capterra.com.sg/compare/61368/1076438/salesforce/vs/Trace)
8. **IT Glue** — 4.6/5 (342 reviews) — IT Glue is the AI-powered documentation platform built for IT professionals. Track, find and know everything in under 30 seconds.
   - [View profile](https://www.capterra.com.sg/software/170401/itglue)
   - [Compare vs Trace](https://www.capterra.com.sg/compare/170401/1076438/itglue/vs/Trace)
9. **Helpjuice** — 4.7/5 (104 reviews) — Knowledge Base Software Designed To Reduce Support. Fully brandable, includes Analytics, Instant Intelligent Search, Multiple Languages
   - [View profile](https://www.capterra.com.sg/software/130533/helpjuice)
   - [Compare vs Trace](https://www.capterra.com.sg/compare/130533/1076438/helpjuice/vs/Trace)
10. **SysAid** — 4.5/5 (522 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
    - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
    - [Compare vs Trace](https://www.capterra.com.sg/compare/107225/1076438/sysaid/vs/Trace)
11. **Mayday** — 4.7/5 (31 reviews) — Mayday is the omnichannel knowledge base that simplifies operations and elevates service.
    - [View profile](https://www.capterra.com.sg/software/1026230/mayday)
    - [Compare vs Trace](https://www.capterra.com.sg/compare/1026230/1076438/mayday/vs/Trace)
12. **KnowledgeOwl** — 4.8/5 (239 reviews) — AI-forward, customer-first knowledge base software. Make answers easy to find for teams and customers. We help all industries.
    - [View profile](https://www.capterra.com.sg/software/132902/knowledgeowl)
    - [Compare vs Trace](https://www.capterra.com.sg/compare/132902/1076438/knowledgeowl/vs/Trace)
13. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
    - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
    - [Compare vs Trace](https://www.capterra.com.sg/compare/164283/1076438/zendesk/vs/Trace)
14. **LiveAgent** — 4.7/5 (1787 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
    - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
    - [Compare vs Trace](https://www.capterra.com.sg/compare/102188/1076438/liveagent/vs/Trace)
15. **Zoho Desk** — 4.5/5 (2214 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
    - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
    - [Compare vs Trace](https://www.capterra.com.sg/compare/169505/1076438/zoho-desk/vs/Trace)

## Related Categories

- [Knowledge Base Software](https://www.capterra.com.sg/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1076438/Trace)
- [View Product Profile](https://www.capterra.com.sg/software/1076438/Trace)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10029851/Trace/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1076438/Trace> |
| en-AU | <https://www.capterra.com.au/alternatives/1076438/Trace> |
| en-CA | <https://www.capterra.ca/alternatives/1076438/Trace> |
| en-GB | <https://www.capterra.co.uk/alternatives/1076438/Trace> |
| en-IE | <https://www.capterra.ie/alternatives/1076438/Trace> |
| en-IL | <https://www.capterra.co.il/alternatives/1076438/Trace> |
| en-IN | <https://www.capterra.in/alternatives/1076438/Trace> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1076438/Trace> |
| en-SG | <https://www.capterra.com.sg/alternatives/1076438/Trace> |
| en-ZA | <https://www.capterra.co.za/alternatives/1076438/Trace> |

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