---
description: Get detailed information about Duckie and how it can help you meet your business needs. Learn more about Duckie price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Duckie Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Duckie](/software/1075387/Duckie) > [Duckie Alternatives](https://www.capterra.com.sg/alternatives/1075387/Duckie)

# Alternatives to Duckie

Canonical: https://www.capterra.com.sg/alternatives/1075387/Duckie

> Explore the top alternatives to Duckie. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — Start for Free with LiveAgent and build amazing customer relationships with the ultimate help desk software for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Duckie](https://www.capterra.com.sg/compare/102188/1075387/liveagent/vs/Duckie)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Duckie](https://www.capterra.com.sg/compare/164283/1075387/zendesk/vs/Duckie)
3. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software with live chat, help desk, chatbot, and AI agent options designed to streamline support.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Duckie](https://www.capterra.com.sg/compare/144040/1075387/tidio-chat/vs/Duckie)
4. **Wati** — 4.6/5 (207 reviews) — The Agentic Customer Engagement Platform built for Revenue Growth
   - [View profile](https://www.capterra.com.sg/software/204314/wati)
   - [Compare vs Duckie](https://www.capterra.com.sg/compare/204314/1075387/wati/vs/Duckie)
5. **Gladly** — 4.8/5 (140 reviews) — A modern customer support platform that unifies conversations and boosts team efficiency with AI and automation—no tickets required.
   - [View profile](https://www.capterra.com.sg/software/156723/gladly)
   - [Compare vs Duckie](https://www.capterra.com.sg/compare/156723/1075387/gladly/vs/Duckie)
6. **Zoho Desk** — 4.5/5 (2216 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business more healthier.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Duckie](https://www.capterra.com.sg/compare/169505/1075387/zoho-desk/vs/Duckie)
7. **Freshchat** — 4.2/5 (173 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
   - [View profile](https://www.capterra.com.sg/software/158117/freshchat)
   - [Compare vs Duckie](https://www.capterra.com.sg/compare/158117/1075387/freshchat/vs/Duckie)
8. **Hiver** — 4.7/5 (148 reviews) — Hiver is the agentic omnichannel customer service platform. 10,000+ teams trust Hiver to tackle complex support across channels.
   - [View profile](https://www.capterra.com.sg/software/142975/hiver)
   - [Compare vs Duckie](https://www.capterra.com.sg/compare/142975/1075387/hiver/vs/Duckie)
9. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Duckie](https://www.capterra.com.sg/compare/124981/1075387/freshdesk/vs/Duckie)
10. **Kustomer** — 4.7/5 (80 reviews) — Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences.
    - [View profile](https://www.capterra.com.sg/software/158128/kustomer)
    - [Compare vs Duckie](https://www.capterra.com.sg/compare/158128/1075387/kustomer/vs/Duckie)
11. **Kapture CX** — 4.2/5 (40 reviews) — Cloud-based omnichannel customer experience platform with AI-powered ticketing, self-service automation, smart routing, and support.
    - [View profile](https://www.capterra.com.sg/software/144560/Kapture)
    - [Compare vs Duckie](https://www.capterra.com.sg/compare/144560/1075387/Kapture/vs/Duckie)
12. **Supportbench** — 4.8/5 (131 reviews) — Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
    - [View profile](https://www.capterra.com.sg/software/155934/supportbench)
    - [Compare vs Duckie](https://www.capterra.com.sg/compare/155934/1075387/supportbench/vs/Duckie)
13. **Fin** — 4.6/5 (18 reviews) — Fin is an AI Agent that helps CX teams deliver instant, accurate, \& personalized experiences on any channel.
    - [View profile](https://www.capterra.com.sg/software/1077853/Fin)
    - [Compare vs Duckie](https://www.capterra.com.sg/compare/1075387/1077853/Duckie/vs/Fin)
14. **Text** — 4.7/5 (32 reviews) — AI customer support software that routes every ticket to the right team and opens it with full history.
    - [View profile](https://www.capterra.com.sg/software/1078275/Text)
    - [Compare vs Duckie](https://www.capterra.com.sg/compare/1075387/1078275/Duckie/vs/Text)
15. **monday service** — 4.6/5 (111 reviews) — AI-powered service management that scales without complexity. Triage, route, and resolve requests faster with built-in AI
    - [View profile](https://www.capterra.com.sg/software/1069948/monday-service)
    - [Compare vs Duckie](https://www.capterra.com.sg/compare/1069948/1075387/monday-service/vs/Duckie)

## Related Categories

- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)
- [Chatbot Software](https://www.capterra.com.sg/directory/32448/chatbot/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1075387/Duckie)
- [View Product Profile](https://www.capterra.com.sg/software/1075387/Duckie)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10028804/Duckie/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1075387/Duckie> |
| en-AU | <https://www.capterra.com.au/alternatives/1075387/Duckie> |
| en-CA | <https://www.capterra.ca/alternatives/1075387/Duckie> |
| en-GB | <https://www.capterra.co.uk/alternatives/1075387/Duckie> |
| en-IE | <https://www.capterra.ie/alternatives/1075387/Duckie> |
| en-IL | <https://www.capterra.co.il/alternatives/1075387/Duckie> |
| en-IN | <https://www.capterra.in/alternatives/1075387/Duckie> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1075387/Duckie> |
| en-SG | <https://www.capterra.com.sg/alternatives/1075387/Duckie> |
| en-ZA | <https://www.capterra.co.za/alternatives/1075387/Duckie> |

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