---
description: Get detailed information about SysAid and how it can help you meet your business needs. Learn more about SysAid price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SysAid Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [SysAid](/software/107225/sysaid) > [SysAid Alternatives](https://www.capterra.com.sg/alternatives/107225/sysaid)

# Alternatives to SysAid

Canonical: https://www.capterra.com.sg/alternatives/107225/sysaid

> Explore the top alternatives to SysAid. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Empower IT help desks to maximize productivity and deliver exceptional employee experiences with ServiceDesk Plus.
   - [View profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)
   - [Compare vs SysAid](https://www.capterra.com.sg/compare/107225/179501/sysaid/vs/manageengine-service-desk-plus)
2. **Zoho Desk** — 4.5/5 (2216 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs SysAid](https://www.capterra.com.sg/compare/107225/169505/sysaid/vs/zoho-desk)
3. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs SysAid](https://www.capterra.com.sg/compare/107225/124981/sysaid/vs/freshdesk)
4. **Freshservice** — 4.6/5 (803 reviews) — Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs SysAid](https://www.capterra.com.sg/compare/107225/132997/sysaid/vs/freshservice)
5. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Accelerate your IT support with enterprise-grade ticketing and help desk, buffered by AI agents that help users self-resolve issues.
   - [View profile](https://www.capterra.com.sg/software/144309/atera)
   - [Compare vs SysAid](https://www.capterra.com.sg/compare/107225/144309/sysaid/vs/atera)
6. **Zendesk Suite** — 4.4/5 (4094 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs SysAid](https://www.capterra.com.sg/compare/107225/164283/sysaid/vs/zendesk)
7. **Milvus** — 4.8/5 (298 reviews) — A unified Help Desk, Service Desk, and IT management platform integrating omnichannel support, smart inventory, and AI for MSPs and IT
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs SysAid](https://www.capterra.com.sg/compare/107225/202528/sysaid/vs/milvus)
8. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs SysAid](https://www.capterra.com.sg/compare/102188/107225/liveagent/vs/sysaid)
9. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs SysAid](https://www.capterra.com.sg/compare/107225/138769/sysaid/vs/jira-service-management)
10. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
    - [View profile](https://www.capterra.com.sg/software/62194/livechat)
    - [Compare vs SysAid](https://www.capterra.com.sg/compare/62194/107225/livechat/vs/sysaid)
11. **ServiceNow** — 4.5/5 (361 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
    - [View profile](https://www.capterra.com.sg/software/152871/servicenow)
    - [Compare vs SysAid](https://www.capterra.com.sg/compare/107225/152871/sysaid/vs/servicenow)
12. **ServiceTonic** — 4.6/5 (8 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
    - [View profile](https://www.capterra.com.sg/software/112516/servicetonic)
    - [Compare vs SysAid](https://www.capterra.com.sg/compare/107225/112516/sysaid/vs/servicetonic)
13. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — An enterprise service desk with intentional, right-sized AI to cut resolution time. Easy to use, fully integrated, and sets up in days.
    - [View profile](https://www.capterra.com.sg/software/129478/solarwinds-service-desk)
    - [Compare vs SysAid](https://www.capterra.com.sg/compare/107225/129478/sysaid/vs/solarwinds-service-desk)
14. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
    - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
    - [Compare vs SysAid](https://www.capterra.com.sg/compare/107225/136189/sysaid/vs/salesforce)
15. **Tidio** — 4.7/5 (590 reviews) — Tidio is a help desk software suite with live chat, help desk, chatbot, and AI agent options designed to streamline customer support.
    - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
    - [Compare vs SysAid](https://www.capterra.com.sg/compare/107225/144040/sysaid/vs/tidio-chat)

## Related Categories

- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)
- [Service Desk Software](https://www.capterra.com.sg/directory/31027/service-desk/software)
- [Issue Tracking Software](https://www.capterra.com.sg/directory/30675/issue-tracking/software)
- [Knowledge Management Software](https://www.capterra.com.sg/directory/30094/knowledge-management/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/107225/sysaid)
- [View Product Profile](https://www.capterra.com.sg/software/107225/sysaid)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/107225/sysaid> |
| de-AT | <https://www.capterra.at/alternatives/107225/sysaid> |
| de-CH | <https://www.capterra.ch/alternatives/107225/sysaid> |
| en | <https://www.capterra.com/p/107225/SysAid/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/107225/sysaid> |
| en-AU | <https://www.capterra.com.au/alternatives/107225/sysaid> |
| en-CA | <https://www.capterra.ca/alternatives/107225/sysaid> |
| en-GB | <https://www.capterra.co.uk/alternatives/107225/sysaid> |
| en-IE | <https://www.capterra.ie/alternatives/107225/sysaid> |
| en-IL | <https://www.capterra.co.il/alternatives/107225/sysaid> |
| en-IN | <https://www.capterra.in/alternatives/107225/sysaid> |
| en-NZ | <https://www.capterra.co.nz/alternatives/107225/sysaid> |
| en-SG | <https://www.capterra.com.sg/alternatives/107225/sysaid> |
| en-ZA | <https://www.capterra.co.za/alternatives/107225/sysaid> |
| es | <https://www.capterra.es/alternatives/107225/sysaid> |
| es-AR | <https://www.capterra.com.ar/alternatives/107225/sysaid> |
| es-CL | <https://www.capterra.cl/alternatives/107225/sysaid> |
| es-CO | <https://www.capterra.co/alternatives/107225/sysaid> |
| es-CR | <https://www.capterra.co.cr/alternatives/107225/sysaid> |
| es-DO | <https://www.capterra.do/alternatives/107225/sysaid> |
| es-EC | <https://www.capterra.ec/alternatives/107225/sysaid> |
| es-MX | <https://www.capterra.mx/alternatives/107225/sysaid> |
| es-PA | <https://www.capterra.com.pa/alternatives/107225/sysaid> |
| es-PE | <https://www.capterra.pe/alternatives/107225/sysaid> |
| fi | <https://www.capterra.fi/alternatives/107225/sysaid> |
| fr | <https://www.capterra.fr/alternatives/107225/sysaid> |
| fr-BE | <https://fr.capterra.be/alternatives/107225/sysaid> |
| fr-CA | <https://fr.capterra.ca/alternatives/107225/sysaid> |
| fr-LU | <https://www.capterra.lu/alternatives/107225/sysaid> |
| it | <https://www.capterra.it/alternatives/107225/sysaid> |
| ja | <https://www.capterra.jp/alternatives/107225/sysaid> |
| nb | <https://www.capterra.no/alternatives/107225/sysaid> |
| nl | <https://www.capterra.nl/alternatives/107225/sysaid> |
| nl-BE | <https://www.capterra.be/alternatives/107225/sysaid> |
| pl | <https://www.capterra.pl/alternatives/107225/sysaid> |
| pt | <https://www.capterra.com.br/alternatives/107225/sysaid> |
| pt-PT | <https://www.capterra.pt/alternatives/107225/sysaid> |
| sv | <https://www.capterra.se/alternatives/107225/sysaid> |
| tr | <https://www.capterra.web.tr/alternatives/107225/sysaid> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SysAid","description":"See our list of SysAid alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/107225/sysaid","about":{"@id":"https://www.capterra.com.sg/alternatives/107225/sysaid#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/107225/sysaid#breadcrumblist"},"@id":"https://www.capterra.com.sg/alternatives/107225/sysaid#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/107225/sysaid#software"}},{"name":"SysAid","url":"https://www.capterra.com.sg/software/107225/sysaid","@id":"https://www.capterra.com.sg/software/107225/sysaid#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":523},"offers":{"price":"89","@type":"Offer"}},{"@id":"https://www.capterra.com.sg/alternatives/107225/sysaid#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"SysAid","position":3,"item":"/software/107225/sysaid","@type":"ListItem"},{"name":"SysAid Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/107225/sysaid","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"SysAid Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@id":"https://www.capterra.com.sg/alternatives/107225/sysaid#itemlist","@type":"ItemList","itemListElement":[{"name":"ManageEngine ServiceDesk Plus","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus","@type":"ListItem"},{"name":"Zoho Desk","position":2,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.capterra.com.sg/software/169505/zoho-desk","@type":"ListItem"},{"name":"Freshdesk","position":3,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.capterra.com.sg/software/124981/freshdesk","@type":"ListItem"},{"name":"Freshservice","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.com.sg/software/132997/freshservice","@type":"ListItem"},{"name":"Remote Monitoring and Management","position":5,"image":"https://images.g2crowd.com/uploads/product/image/7550bcff45895b9a0bd1ebb5c48260a6/remote-monitoring-and-management.png","url":"https://www.capterra.com.sg/software/144309/atera","@type":"ListItem"},{"name":"Zendesk Suite","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.com.sg/software/164283/zendesk","@type":"ListItem"},{"name":"Milvus","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.capterra.com.sg/software/202528/milvus","@type":"ListItem"},{"name":"LiveAgent","position":8,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"JIRA Service Management","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.com.sg/software/138769/jira-service-management","@type":"ListItem"},{"name":"LiveChat","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.com.sg/software/62194/livechat","@type":"ListItem"},{"name":"ServiceNow","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.capterra.com.sg/software/152871/servicenow","@type":"ListItem"},{"name":"ServiceTonic","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0e7a4725-eda6-4e41-a27e-368c11425e63.png","url":"https://www.capterra.com.sg/software/112516/servicetonic","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.capterra.com.sg/software/129478/solarwinds-service-desk","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.com.sg/software/136189/salesforce","@type":"ListItem"},{"name":"Tidio","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.com.sg/software/144040/tidio-chat","@type":"ListItem"}],"numberOfItems":15}
</script>