---
description: Get detailed information about Medallia Experience Cloud and how it can help you meet your business needs. Learn more about Medallia Experience Cloud price, benefits, and disadvantages for businesses in Singapore.
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title: Medallia Experience Cloud Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Medallia Experience Cloud](/software/107199/medallia-enterprise) > [Medallia Experience Cloud Alternatives](https://www.capterra.com.sg/alternatives/107199/medallia-enterprise)

# Alternatives to Medallia Experience Cloud

Canonical: https://www.capterra.com.sg/alternatives/107199/medallia-enterprise

> Explore the top alternatives to Medallia Experience Cloud. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **SurveyMonkey** — 4.6/5 (10455 reviews) — Create experiences customers love with AI-powered surveys \& analytics. Track CSAT \& NPS, uncover drivers, \& act fast with SurveyMonkey
   - [View profile](https://www.capterra.com.sg/software/32728/surveymonkey)
   - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/32728/107199/surveymonkey/vs/medallia-enterprise)
2. **Trustpilot** — 4.5/5 (1204 reviews) — A customer review management tool that brings businesses and consumers together through reviews.
   - [View profile](https://www.capterra.com.sg/software/169618/trustpilot)
   - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/107199/169618/medallia-enterprise/vs/trustpilot)
3. **Jotform** — 4.7/5 (2886 reviews) — Upgrade your customer experience with Jotform Enterprise. Create surveys and apps, and collect e-signatures and payments seamlessly.
   - [View profile](https://www.capterra.com.sg/software/158456/jotform-4-0)
   - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/107199/158456/medallia-enterprise/vs/jotform-4-0)
4. **Survicate** — 4.6/5 (99 reviews) — Collect, analyze, and act on customer feedback across channels with Survicate. Use AI, 40+ native integrations, translations, and more.
   - [View profile](https://www.capterra.com.sg/software/132914/survicate)
   - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/107199/132914/medallia-enterprise/vs/survicate)
5. **Typeform** — 4.7/5 (964 reviews) — Understand how customers feel with surveys, real-time insights, and AI that surfaces trends and next steps.
   - [View profile](https://www.capterra.com.sg/software/137289/typeform)
   - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/107199/137289/medallia-enterprise/vs/typeform)
6. **LiveAgent** — 4.7/5 (1781 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/102188/107199/liveagent/vs/medallia-enterprise)
7. **SurveySparrow** — 4.4/5 (121 reviews) — Transform feedback into loyalty and growth with SurveySparrow’s CX suite, providing actionable insights and enhance customer experience
   - [View profile](https://www.capterra.com.sg/software/168823/surveysparrow)
   - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/107199/168823/medallia-enterprise/vs/surveysparrow)
8. **Delighted** — 4.8/5 (57 reviews) — Delighted is the easiest and fastest way to gather and act on customer, employee, partner and vendor experience insights.
   - [View profile](https://www.capterra.com.sg/software/157973/delighted)
   - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/107199/157973/medallia-enterprise/vs/delighted)
9. **Screeb** — 4.5/5 (42 reviews) — We help companies to understand, ask, engage and guide their users, all in one place.
   - [View profile](https://www.capterra.com.sg/software/1021951/screeb)
   - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/107199/1021951/medallia-enterprise/vs/screeb)
10. **Questback** — 4.7/5 (51 reviews) — Questback is a Customer Experience Management platform.
    - [View profile](https://www.capterra.com.sg/software/1037172/questback)
    - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/107199/1037172/medallia-enterprise/vs/questback)
11. **XM for Customer Experience** — 4.6/5 (255 reviews) — Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.
    - [View profile](https://www.capterra.com.sg/software/152924/customer-frontlines)
    - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/107199/152924/medallia-enterprise/vs/customer-frontlines)
12. **SmartSurvey** — 4.6/5 (114 reviews) — Transform CX with SmartSurvey—securely gather real-time feedback across key touchpoints. Use NPS, CSAT, CES, and dashboards to track KP
    - [View profile](https://www.capterra.com.sg/software/57112/smartsurvey)
    - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/57112/107199/smartsurvey/vs/medallia-enterprise)
13. **Sogolytics** — 4.7/5 (730 reviews) — SogoCX provides real-time visibility into customer sentiment, helping businesses understand what truly drives satisfaction and loyalty.
    - [View profile](https://www.capterra.com.sg/software/127957/sogosurvey)
    - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/107199/127957/medallia-enterprise/vs/sogosurvey)
14. **Zoho Survey** — 4.6/5 (451 reviews) — Zoho Survey helps create surveys, gather feedback, conduct research, and gain insights to improve business decisions.
    - [View profile](https://www.capterra.com.sg/software/131426/zoho-survey)
    - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/107199/131426/medallia-enterprise/vs/zoho-survey)
15. **Alchemer** — 4.5/5 (319 reviews) — Alchemer offers the world’s most flexible feedback \& data collection platform that allows organizations to effectively close the loop.
    - [View profile](https://www.capterra.com.sg/software/72549/alchemer)
    - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/72549/107199/alchemer/vs/medallia-enterprise)

## Related Categories

- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)
- [Survey Software](https://www.capterra.com.sg/directory/30092/survey/software)
- [Customer Satisfaction Software](https://www.capterra.com.sg/directory/30541/customer-satisfaction/software)
- [Employee Engagement Software](https://www.capterra.com.sg/directory/30817/employee-engagement/software)
- [NPS Software](https://www.capterra.com.sg/directory/32075/nps/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/107199/medallia-enterprise)
- [View Product Profile](https://www.capterra.com.sg/software/107199/medallia-enterprise)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/107199/medallia-enterprise> |
| de-AT | <https://www.capterra.at/alternatives/107199/medallia-enterprise> |
| de-CH | <https://www.capterra.ch/alternatives/107199/medallia-enterprise> |
| en | <https://www.capterra.com/p/107199/Medallia-Enterprise/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/107199/medallia-enterprise> |
| en-AU | <https://www.capterra.com.au/alternatives/107199/medallia-enterprise> |
| en-CA | <https://www.capterra.ca/alternatives/107199/medallia-enterprise> |
| en-GB | <https://www.capterra.co.uk/alternatives/107199/medallia-enterprise> |
| en-IE | <https://www.capterra.ie/alternatives/107199/medallia-enterprise> |
| en-IL | <https://www.capterra.co.il/alternatives/107199/medallia-enterprise> |
| en-IN | <https://www.capterra.in/alternatives/107199/medallia-enterprise> |
| en-NZ | <https://www.capterra.co.nz/alternatives/107199/medallia-enterprise> |
| en-SG | <https://www.capterra.com.sg/alternatives/107199/medallia-enterprise> |
| en-ZA | <https://www.capterra.co.za/alternatives/107199/medallia-enterprise> |
| es | <https://www.capterra.es/alternatives/107199/medallia-enterprise> |
| es-AR | <https://www.capterra.com.ar/alternatives/107199/medallia-enterprise> |
| es-CL | <https://www.capterra.cl/alternatives/107199/medallia-enterprise> |
| es-CO | <https://www.capterra.co/alternatives/107199/medallia-enterprise> |
| es-CR | <https://www.capterra.co.cr/alternatives/107199/medallia-enterprise> |
| es-DO | <https://www.capterra.do/alternatives/107199/medallia-enterprise> |
| es-EC | <https://www.capterra.ec/alternatives/107199/medallia-enterprise> |
| es-MX | <https://www.capterra.mx/alternatives/107199/medallia-enterprise> |
| es-PA | <https://www.capterra.com.pa/alternatives/107199/medallia-enterprise> |
| es-PE | <https://www.capterra.pe/alternatives/107199/medallia-enterprise> |
| fr | <https://www.capterra.fr/alternatives/107199/medallia-enterprise> |
| fr-BE | <https://fr.capterra.be/alternatives/107199/medallia-enterprise> |
| fr-CA | <https://fr.capterra.ca/alternatives/107199/medallia-enterprise> |
| fr-LU | <https://www.capterra.lu/alternatives/107199/medallia-enterprise> |
| it | <https://www.capterra.it/alternatives/107199/medallia-enterprise> |
| ja | <https://www.capterra.jp/alternatives/107199/medallia-enterprise> |
| nl | <https://www.capterra.nl/alternatives/107199/medallia-enterprise> |
| nl-BE | <https://www.capterra.be/alternatives/107199/medallia-enterprise> |
| pl | <https://www.capterra.pl/alternatives/107199/medallia-enterprise> |
| pt | <https://www.capterra.com.br/alternatives/107199/medallia-enterprise> |
| pt-PT | <https://www.capterra.pt/alternatives/107199/medallia-enterprise> |

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