---
description: Get detailed information about Medallia Experience Cloud and how it can help you meet your business needs. Learn more about Medallia Experience Cloud price, benefits, and disadvantages for businesses in Singapore.
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title: Medallia Experience Cloud Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Medallia Experience Cloud](/software/107199/medallia-enterprise) > [Medallia Experience Cloud Alternatives](https://www.capterra.com.sg/alternatives/107199/medallia-enterprise)

# Alternatives to Medallia Experience Cloud

Canonical: https://www.capterra.com.sg/alternatives/107199/medallia-enterprise

> Explore the top alternatives to Medallia Experience Cloud. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho CRM** — 4.3/5 (6982 reviews) — CRM solution that helps businesses with sales force automation, process management, journey orchestration, marketing automation \& more.
   - [View profile](https://www.capterra.com.sg/software/155928/zoho-crm)
   - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/107199/155928/medallia-enterprise/vs/zoho-crm)
2. **SurveyMonkey** — 4.6/5 (10474 reviews) — Create experiences customers love with AI-powered surveys \& analytics. Track CSAT \& NPS, uncover drivers, \& act fast with SurveyMonkey
   - [View profile](https://www.capterra.com.sg/software/32728/surveymonkey)
   - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/32728/107199/surveymonkey/vs/medallia-enterprise)
3. **Trustpilot** — 4.5/5 (1205 reviews) — A customer review management tool that brings businesses and consumers together through reviews.
   - [View profile](https://www.capterra.com.sg/software/169618/trustpilot)
   - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/107199/169618/medallia-enterprise/vs/trustpilot)
4. **Jotform** — 4.7/5 (2904 reviews) — Upgrade your customer experience with Jotform Enterprise. Create surveys and apps, and collect e-signatures and payments seamlessly.
   - [View profile](https://www.capterra.com.sg/software/158456/jotform-4-0)
   - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/107199/158456/medallia-enterprise/vs/jotform-4-0)
5. **Typeform** — 4.7/5 (971 reviews) — Understand how customers feel with surveys, real-time insights, and AI that surfaces trends and next steps.
   - [View profile](https://www.capterra.com.sg/software/137289/typeform)
   - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/107199/137289/medallia-enterprise/vs/typeform)
6. **Broadly** — 4.8/5 (336 reviews) — Consistently provide a 5-star customer experience with end-to-end features that make it easy to win leads and keep customers happy.
   - [View profile](https://www.capterra.com.sg/software/161326/broadly-reviews)
   - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/107199/161326/medallia-enterprise/vs/broadly-reviews)
7. **Experience.com** — 4.7/5 (89 reviews) — Experience.con: Enhance CX, EX, \& Reputation with AI-driven XMP for data-driven growth. Elevate your business\!
   - [View profile](https://www.capterra.com.sg/software/178112/socialsurvey)
   - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/107199/178112/medallia-enterprise/vs/socialsurvey)
8. **SurveySparrow** — 4.4/5 (122 reviews) — Transform feedback into loyalty and growth with SurveySparrow’s CX suite, providing actionable insights and enhance customer experience
   - [View profile](https://www.capterra.com.sg/software/168823/surveysparrow)
   - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/107199/168823/medallia-enterprise/vs/surveysparrow)
9. **LiveAgent** — 4.7/5 (1786 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/102188/107199/liveagent/vs/medallia-enterprise)
10. **Staffino** — 5.0/5 (8 reviews) — Improve CX with real-time feedback, AI insights, and journey analysis across all touchpoints.
    - [View profile](https://www.capterra.com.sg/software/1044294/staffino)
    - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/107199/1044294/medallia-enterprise/vs/staffino)
11. **XM for Customer Experience** — 4.6/5 (255 reviews) — Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.
    - [View profile](https://www.capterra.com.sg/software/152924/customer-frontlines)
    - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/107199/152924/medallia-enterprise/vs/customer-frontlines)
12. **Hotjar** — 4.6/5 (543 reviews) — Improve your customer experience with Hotjar. An intuitive, visual way to discover, consolidate, and communicate user needs.
    - [View profile](https://www.capterra.com.sg/software/163516/hotjar)
    - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/107199/163516/medallia-enterprise/vs/hotjar)
13. **Survicate** — 4.6/5 (99 reviews) — Collect, analyze, and act on customer feedback across channels with Survicate. Use AI, 40+ native integrations, translations, and more.
    - [View profile](https://www.capterra.com.sg/software/132914/survicate)
    - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/107199/132914/medallia-enterprise/vs/survicate)
14. **Birdeye** — 4.7/5 (704 reviews) — Birdeye is the leading AI-powered reputation and social media management platform for local brands.
    - [View profile](https://www.capterra.com.sg/software/152997/birdeye)
    - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/107199/152997/medallia-enterprise/vs/birdeye)
15. **Lucky Orange** — 4.7/5 (262 reviews) — See firsthand how customers experience your website. Use Discovery AI to get insights from your data fast. Trusted by 500,000+ sites.
    - [View profile](https://www.capterra.com.sg/software/150695/lucky-orange)
    - [Compare vs Medallia Experience Cloud](https://www.capterra.com.sg/compare/107199/150695/medallia-enterprise/vs/lucky-orange)

## Related Categories

- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)
- [Survey Software](https://www.capterra.com.sg/directory/30092/survey/software)
- [Customer Satisfaction Software](https://www.capterra.com.sg/directory/30541/customer-satisfaction/software)
- [Employee Engagement Software](https://www.capterra.com.sg/directory/30817/employee-engagement/software)
- [NPS Software](https://www.capterra.com.sg/directory/32075/nps/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/107199/medallia-enterprise)
- [View Product Profile](https://www.capterra.com.sg/software/107199/medallia-enterprise)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/107199/medallia-enterprise> |
| de-AT | <https://www.capterra.at/alternatives/107199/medallia-enterprise> |
| de-CH | <https://www.capterra.ch/alternatives/107199/medallia-enterprise> |
| en | <https://www.capterra.com/p/107199/Medallia-Enterprise/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/107199/medallia-enterprise> |
| en-AU | <https://www.capterra.com.au/alternatives/107199/medallia-enterprise> |
| en-CA | <https://www.capterra.ca/alternatives/107199/medallia-enterprise> |
| en-GB | <https://www.capterra.co.uk/alternatives/107199/medallia-enterprise> |
| en-IE | <https://www.capterra.ie/alternatives/107199/medallia-enterprise> |
| en-IL | <https://www.capterra.co.il/alternatives/107199/medallia-enterprise> |
| en-IN | <https://www.capterra.in/alternatives/107199/medallia-enterprise> |
| en-NZ | <https://www.capterra.co.nz/alternatives/107199/medallia-enterprise> |
| en-SG | <https://www.capterra.com.sg/alternatives/107199/medallia-enterprise> |
| en-ZA | <https://www.capterra.co.za/alternatives/107199/medallia-enterprise> |
| es | <https://www.capterra.es/alternatives/107199/medallia-enterprise> |
| es-AR | <https://www.capterra.com.ar/alternatives/107199/medallia-enterprise> |
| es-CL | <https://www.capterra.cl/alternatives/107199/medallia-enterprise> |
| es-CO | <https://www.capterra.co/alternatives/107199/medallia-enterprise> |
| es-CR | <https://www.capterra.co.cr/alternatives/107199/medallia-enterprise> |
| es-DO | <https://www.capterra.do/alternatives/107199/medallia-enterprise> |
| es-EC | <https://www.capterra.ec/alternatives/107199/medallia-enterprise> |
| es-MX | <https://www.capterra.mx/alternatives/107199/medallia-enterprise> |
| es-PA | <https://www.capterra.com.pa/alternatives/107199/medallia-enterprise> |
| es-PE | <https://www.capterra.pe/alternatives/107199/medallia-enterprise> |
| fr | <https://www.capterra.fr/alternatives/107199/medallia-enterprise> |
| fr-BE | <https://fr.capterra.be/alternatives/107199/medallia-enterprise> |
| fr-CA | <https://fr.capterra.ca/alternatives/107199/medallia-enterprise> |
| fr-LU | <https://www.capterra.lu/alternatives/107199/medallia-enterprise> |
| it | <https://www.capterra.it/alternatives/107199/medallia-enterprise> |
| ja | <https://www.capterra.jp/alternatives/107199/medallia-enterprise> |
| nl | <https://www.capterra.nl/alternatives/107199/medallia-enterprise> |
| nl-BE | <https://www.capterra.be/alternatives/107199/medallia-enterprise> |
| pl | <https://www.capterra.pl/alternatives/107199/medallia-enterprise> |
| pt | <https://www.capterra.com.br/alternatives/107199/medallia-enterprise> |
| pt-PT | <https://www.capterra.pt/alternatives/107199/medallia-enterprise> |

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