---
description: Get detailed information about Live Chat Software and how it can help you meet your business needs. Learn more about Live Chat Software price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Live Chat Software Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Live Chat Software](/software/1071903/Live-Support-Software) > [Live Chat Software Alternatives](https://www.capterra.com.sg/alternatives/1071903/Live-Support-Software)

# Alternatives to Live Chat Software

Canonical: https://www.capterra.com.sg/alternatives/1071903/Live-Support-Software

> Explore the top alternatives to Live Chat Software. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3414 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Live Chat Software](https://www.capterra.com.sg/compare/124981/1071903/freshdesk/vs/Live-Support-Software)
2. **HubSpot CRM** — 4.5/5 (4458 reviews) — Customer relationship management solution that helps businesses organize, track, and build relationships with leads and customers.
   - [View profile](https://www.capterra.com.sg/software/152373/hubspot-crm)
   - [Compare vs Live Chat Software](https://www.capterra.com.sg/compare/152373/1071903/hubspot-crm/vs/Live-Support-Software)
3. **LiveAgent** — 4.7/5 (1776 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Live Chat Software](https://www.capterra.com.sg/compare/102188/1071903/liveagent/vs/Live-Support-Software)
4. **WhatsApp** — 4.7/5 (16346 reviews) — WhatsApp helps businesses engage customers, boost sales, and enhance service through direct communication.
   - [View profile](https://www.capterra.com.sg/software/180345/whatsapp)
   - [Compare vs Live Chat Software](https://www.capterra.com.sg/compare/180345/1071903/whatsapp/vs/Live-Support-Software)
5. **Slack** — 4.7/5 (24087 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
   - [View profile](https://www.capterra.com.sg/software/135003/slack)
   - [Compare vs Live Chat Software](https://www.capterra.com.sg/compare/135003/1071903/slack/vs/Live-Support-Software)
6. **LiveChat** — 4.6/5 (1721 reviews) — LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs Live Chat Software](https://www.capterra.com.sg/compare/62194/1071903/livechat/vs/Live-Support-Software)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Live Chat Software](https://www.capterra.com.sg/compare/144040/1071903/tidio-chat/vs/Live-Support-Software)
8. **Text Request** — 4.6/5 (1193 reviews) — The text messaging service that is crafted to cut through the noise, so you can connect with customers anytime, anywhere.
   - [View profile](https://www.capterra.com.sg/software/167015/text-request)
   - [Compare vs Live Chat Software](https://www.capterra.com.sg/compare/167015/1071903/text-request/vs/Live-Support-Software)
9. **Chatway** — 4.9/5 (77 reviews) — Chatway is a live chat and AI chatbot tool that enables users to communicate, collaborate \& automate customer support
   - [View profile](https://www.capterra.com.sg/software/1056260/chatway)
   - [Compare vs Live Chat Software](https://www.capterra.com.sg/compare/1056260/1071903/chatway/vs/Live-Support-Software)
10. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk offers industry leading live chat software that¿s quick to implement and easy to use.
    - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
    - [Compare vs Live Chat Software](https://www.capterra.com.sg/compare/164283/1071903/zendesk/vs/Live-Support-Software)
11. **get.chat** — 4.7/5 (93 reviews) — A WhatsApp Team Inbox that can be integrated with HubSpot and Zapier. Powered by the official WhatsApp Business API from 360dialog
    - [View profile](https://www.capterra.com.sg/software/1030665/getchat)
    - [Compare vs Live Chat Software](https://www.capterra.com.sg/compare/1030665/1071903/getchat/vs/Live-Support-Software)
12. **tawk.to** — 4.6/5 (343 reviews) — Chat tool for connecting with customers through a mobile app or on your website. Supports chat history and performance analytics.
    - [View profile](https://www.capterra.com.sg/software/167792/tawk-to)
    - [Compare vs Live Chat Software](https://www.capterra.com.sg/compare/167792/1071903/tawk-to/vs/Live-Support-Software)
13. **Intercom** — 4.5/5 (1132 reviews) — Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers
    - [View profile](https://www.capterra.com.sg/software/134347/intercom)
    - [Compare vs Live Chat Software](https://www.capterra.com.sg/compare/134347/1071903/intercom/vs/Live-Support-Software)
14. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is a web-based customer service software equipped with an embeddable AI-powered chat widget for your website and app.
    - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
    - [Compare vs Live Chat Software](https://www.capterra.com.sg/compare/169505/1071903/zoho-desk/vs/Live-Support-Software)
15. **Crisp** — 4.6/5 (147 reviews) — Crisp is much more than a freelive chat software. We provide great product that comes with multiple features to delight your customers.
    - [View profile](https://www.capterra.com.sg/software/151292/crisp)
    - [Compare vs Live Chat Software](https://www.capterra.com.sg/compare/151292/1071903/crisp/vs/Live-Support-Software)

## Related Categories

- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)
- [Online CRM Software](https://www.capterra.com.sg/directory/30072/online-crm/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1071903/Live-Support-Software)
- [View Product Profile](https://www.capterra.com.sg/software/1071903/Live-Support-Software)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/104976/Live-Support-Software/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1071903/Live-Support-Software> |
| en-AU | <https://www.capterra.com.au/alternatives/1071903/Live-Support-Software> |
| en-CA | <https://www.capterra.ca/alternatives/1071903/Live-Support-Software> |
| en-GB | <https://www.capterra.co.uk/alternatives/1071903/Live-Support-Software> |
| en-IE | <https://www.capterra.ie/alternatives/1071903/Live-Support-Software> |
| en-IL | <https://www.capterra.co.il/alternatives/1071903/Live-Support-Software> |
| en-IN | <https://www.capterra.in/alternatives/1071903/Live-Support-Software> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1071903/Live-Support-Software> |
| en-SG | <https://www.capterra.com.sg/alternatives/1071903/Live-Support-Software> |
| en-ZA | <https://www.capterra.co.za/alternatives/1071903/Live-Support-Software> |

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