---
description: Get detailed information about Unthread and how it can help you meet your business needs. Learn more about Unthread price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Unthread Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Software](/directory/32623/it-ticketing-systems-software/software) > [Unthread](/software/1070214/Unthread) > [Unthread Alternatives](https://www.capterra.com.sg/alternatives/1070214/Unthread)

# Alternatives to Unthread

Canonical: https://www.capterra.com.sg/alternatives/1070214/Unthread

> Explore the top alternatives to Unthread. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1781 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Unthread](https://www.capterra.com.sg/compare/102188/1070214/liveagent/vs/Unthread)
2. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Unthread](https://www.capterra.com.sg/compare/164283/1070214/zendesk/vs/Unthread)
3. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Unthread](https://www.capterra.com.sg/compare/144040/1070214/tidio-chat/vs/Unthread)
4. **Zoho Desk** — 4.5/5 (2212 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Unthread](https://www.capterra.com.sg/compare/169505/1070214/zoho-desk/vs/Unthread)
5. **Intercom** — 4.5/5 (1133 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
   - [View profile](https://www.capterra.com.sg/software/134347/intercom)
   - [Compare vs Unthread](https://www.capterra.com.sg/compare/134347/1070214/intercom/vs/Unthread)
6. **Wati** — 4.6/5 (203 reviews) — The AI-Powered Customer Engagement Platform built for Revenue Growth.
   - [View profile](https://www.capterra.com.sg/software/204314/wati)
   - [Compare vs Unthread](https://www.capterra.com.sg/compare/204314/1070214/wati/vs/Unthread)
7. **Yonyx** — 4.7/5 (258 reviews) — Decision tree driven interactive guides that plug into most CRM systems. Follow business processes in an interactive manner.
   - [View profile](https://www.capterra.com.sg/software/130406/agi-self-service)
   - [Compare vs Unthread](https://www.capterra.com.sg/compare/130406/1070214/agi-self-service/vs/Unthread)
8. **Supportbench** — 4.9/5 (116 reviews) — Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
   - [View profile](https://www.capterra.com.sg/software/155934/supportbench)
   - [Compare vs Unthread](https://www.capterra.com.sg/compare/155934/1070214/supportbench/vs/Unthread)
9. **Freshdesk** — 4.5/5 (3426 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Unthread](https://www.capterra.com.sg/compare/124981/1070214/freshdesk/vs/Unthread)
10. **Hiver** — 4.7/5 (147 reviews) — Hiver is an AI IT ticketing system that simplifies IT support with multichannel ticketing, automation, self-service, and reporting.
    - [View profile](https://www.capterra.com.sg/software/142975/hiver)
    - [Compare vs Unthread](https://www.capterra.com.sg/compare/142975/1070214/hiver/vs/Unthread)
11. **TeamSupport** — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
    - [View profile](https://www.capterra.com.sg/software/87908/teamsupport)
    - [Compare vs Unthread](https://www.capterra.com.sg/compare/87908/1070214/teamsupport/vs/Unthread)
12. **Gladly** — 4.8/5 (139 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
    - [View profile](https://www.capterra.com.sg/software/156723/gladly)
    - [Compare vs Unthread](https://www.capterra.com.sg/compare/156723/1070214/gladly/vs/Unthread)
13. **ServiceNow Customer Service Management** — 4.4/5 (152 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
    - [View profile](https://www.capterra.com.sg/software/192052/servicenow-customer-service-management)
    - [Compare vs Unthread](https://www.capterra.com.sg/compare/192052/1070214/servicenow-customer-service-management/vs/Unthread)
14. **Kapture CX** — 4.2/5 (40 reviews) — Kapture CX is Gen-AI powered customer experience management solution, built for enterprises.
    - [View profile](https://www.capterra.com.sg/software/144560/Kapture)
    - [Compare vs Unthread](https://www.capterra.com.sg/compare/144560/1070214/Kapture/vs/Unthread)
15. **Help Scout** — 4.6/5 (226 reviews) — Help Scout's email management software has the features you need to keep things simple, move fast, and focus on delighting customers.
    - [View profile](https://www.capterra.com.sg/software/136909/help-scout)
    - [Compare vs Unthread](https://www.capterra.com.sg/compare/136909/1070214/help-scout/vs/Unthread)

## Related Categories

- [IT Ticketing Software](https://www.capterra.com.sg/directory/32623/it-ticketing-systems-software/software)
- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1070214/Unthread)
- [View Product Profile](https://www.capterra.com.sg/software/1070214/Unthread)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10023623/Unthread/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1070214/Unthread> |
| en-AU | <https://www.capterra.com.au/alternatives/1070214/Unthread> |
| en-CA | <https://www.capterra.ca/alternatives/1070214/Unthread> |
| en-GB | <https://www.capterra.co.uk/alternatives/1070214/Unthread> |
| en-IE | <https://www.capterra.ie/alternatives/1070214/Unthread> |
| en-IL | <https://www.capterra.co.il/alternatives/1070214/Unthread> |
| en-IN | <https://www.capterra.in/alternatives/1070214/Unthread> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1070214/Unthread> |
| en-SG | <https://www.capterra.com.sg/alternatives/1070214/Unthread> |
| en-ZA | <https://www.capterra.co.za/alternatives/1070214/Unthread> |

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