---
description: Get detailed information about CX Genie and how it can help you meet your business needs. Learn more about CX Genie price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CX Genie Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [CX Genie](/software/1069278/CX-Genie) > [CX Genie Alternatives](https://www.capterra.com.sg/alternatives/1069278/CX-Genie)

# Alternatives to CX Genie

Canonical: https://www.capterra.com.sg/alternatives/1069278/CX-Genie

> Explore the top alternatives to CX Genie. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ChatGPT** — 4.4/5 (404 reviews) — ChatGPT is a natural language processing tool that leverages AI functionality and helps users converse with chatbots like humans.
   - [View profile](https://www.capterra.com.sg/software/1049484/chatgpt)
   - [Compare vs CX Genie](https://www.capterra.com.sg/compare/1049484/1069278/chatgpt/vs/CX-Genie)
2. **Chatbase** — 4.3/5 (73 reviews) — Chatbase is an AI chatbot builder that helps trains ChatGPT on data and lets businesses add a chat widget to their website.
   - [View profile](https://www.capterra.com.sg/software/1053300/chatbase)
   - [Compare vs CX Genie](https://www.capterra.com.sg/compare/1053300/1069278/chatbase/vs/CX-Genie)
3. **Tidio** — 4.7/5 (590 reviews) — Tidio is a help desk software suite with live chat, help desk, chatbot, and AI agent options designed to streamline customer support.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs CX Genie](https://www.capterra.com.sg/compare/144040/1069278/tidio-chat/vs/CX-Genie)
4. **Botsonic** — 4.8/5 (81 reviews) — No-code chatbot building platform used to create \& integrate custom GPT-powered AI chatbots into websites, WhatsApp, Slack \& more.
   - [View profile](https://www.capterra.com.sg/software/1061327/botsonic)
   - [Compare vs CX Genie](https://www.capterra.com.sg/compare/1061327/1069278/botsonic/vs/CX-Genie)
5. **Wati** — 4.6/5 (207 reviews) — The Agentic Customer Engagement Platform built for Revenue Growth
   - [View profile](https://www.capterra.com.sg/software/204314/wati)
   - [Compare vs CX Genie](https://www.capterra.com.sg/compare/204314/1069278/wati/vs/CX-Genie)
6. **Freshchat** — 4.2/5 (173 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
   - [View profile](https://www.capterra.com.sg/software/158117/freshchat)
   - [Compare vs CX Genie](https://www.capterra.com.sg/compare/158117/1069278/freshchat/vs/CX-Genie)
7. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
   - [View profile](https://www.capterra.com.sg/software/187541/tiledesk)
   - [Compare vs CX Genie](https://www.capterra.com.sg/compare/187541/1069278/tiledesk/vs/CX-Genie)
8. **Text** — 4.7/5 (32 reviews) — Help desk software for customer support teams resolving 73% of cases before a ticket exists.
   - [View profile](https://www.capterra.com.sg/software/1078275/Text)
   - [Compare vs CX Genie](https://www.capterra.com.sg/compare/1069278/1078275/CX-Genie/vs/Text)
9. **Zipchat** — 4.8/5 (26 reviews) — Zipchat is the AI Agent for e-commerce — selling, supporting, and marketing automatically across channels with zero complexity.
   - [View profile](https://www.capterra.com.sg/software/1056535/zipchat)
   - [Compare vs CX Genie](https://www.capterra.com.sg/compare/1056535/1069278/zipchat/vs/CX-Genie)
10. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
    - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
    - [Compare vs CX Genie](https://www.capterra.com.sg/compare/102188/1069278/liveagent/vs/CX-Genie)
11. **Sobot Nexus** — 4.9/5 (118 reviews) — Sobot Nexus is the AI-first platform that unifies 10+ channels, customer context, live chat, ticketing, call center, and WhatsApp API.
    - [View profile](https://www.capterra.com.sg/software/1072329/Sobot)
    - [Compare vs CX Genie](https://www.capterra.com.sg/compare/1069278/1072329/CX-Genie/vs/Sobot)
12. **Hiver** — 4.7/5 (148 reviews) — Hiver is the agentic omnichannel customer service platform. 10,000+ teams trust Hiver to tackle complex support across channels.
    - [View profile](https://www.capterra.com.sg/software/142975/hiver)
    - [Compare vs CX Genie](https://www.capterra.com.sg/compare/142975/1069278/hiver/vs/CX-Genie)
13. **inconnect** — 4.0/5 (20 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.com.sg/software/164772/omnichannel)
    - [Compare vs CX Genie](https://www.capterra.com.sg/compare/164772/1069278/omnichannel/vs/CX-Genie)
14. **Celoxis** — 4.5/5 (567 reviews) — Celoxis is an all-in-one project management tool with built-in features, customizable reports and fast setup. Zero stress, just results
    - [View profile](https://www.capterra.com.sg/software/5923/celoxis)
    - [Compare vs CX Genie](https://www.capterra.com.sg/compare/5923/1069278/celoxis/vs/CX-Genie)
15. **Kustomer** — 4.7/5 (80 reviews) — Kustomer is the omnichannel help desk platform reimagining enterprise customer service to deliver standout experiences.
    - [View profile](https://www.capterra.com.sg/software/158128/kustomer)
    - [Compare vs CX Genie](https://www.capterra.com.sg/compare/158128/1069278/kustomer/vs/CX-Genie)

## Related Categories

- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)
- [Conversational AI Platforms](https://www.capterra.com.sg/directory/31596/conversational-ai-platform/software)
- [Chatbot Software](https://www.capterra.com.sg/directory/32448/chatbot/software)
- [Workflow Management Software](https://www.capterra.com.sg/directory/30091/workflow-management/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1069278/CX-Genie)
- [View Product Profile](https://www.capterra.com.sg/software/1069278/CX-Genie)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/1069278/CX-Genie> |
| de-AT | <https://www.capterra.at/alternatives/1069278/CX-Genie> |
| de-CH | <https://www.capterra.ch/alternatives/1069278/CX-Genie> |
| en | <https://www.capterra.com/p/10022689/CX-Genie/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1069278/CX-Genie> |
| en-AU | <https://www.capterra.com.au/alternatives/1069278/CX-Genie> |
| en-CA | <https://www.capterra.ca/alternatives/1069278/CX-Genie> |
| en-GB | <https://www.capterra.co.uk/alternatives/1069278/CX-Genie> |
| en-IE | <https://www.capterra.ie/alternatives/1069278/CX-Genie> |
| en-IL | <https://www.capterra.co.il/alternatives/1069278/CX-Genie> |
| en-IN | <https://www.capterra.in/alternatives/1069278/CX-Genie> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1069278/CX-Genie> |
| en-SG | <https://www.capterra.com.sg/alternatives/1069278/CX-Genie> |
| en-ZA | <https://www.capterra.co.za/alternatives/1069278/CX-Genie> |
| es | <https://www.capterra.es/alternatives/1069278/CX-Genie> |
| es-AR | <https://www.capterra.com.ar/alternatives/1069278/CX-Genie> |
| es-CL | <https://www.capterra.cl/alternatives/1069278/CX-Genie> |
| es-CO | <https://www.capterra.co/alternatives/1069278/CX-Genie> |
| es-CR | <https://www.capterra.co.cr/alternatives/1069278/CX-Genie> |
| es-DO | <https://www.capterra.do/alternatives/1069278/CX-Genie> |
| es-EC | <https://www.capterra.ec/alternatives/1069278/CX-Genie> |
| es-MX | <https://www.capterra.mx/alternatives/1069278/CX-Genie> |
| es-PA | <https://www.capterra.com.pa/alternatives/1069278/CX-Genie> |
| es-PE | <https://www.capterra.pe/alternatives/1069278/CX-Genie> |
| fr | <https://www.capterra.fr/alternatives/1069278/CX-Genie> |
| fr-BE | <https://fr.capterra.be/alternatives/1069278/CX-Genie> |
| fr-CA | <https://fr.capterra.ca/alternatives/1069278/CX-Genie> |
| fr-LU | <https://www.capterra.lu/alternatives/1069278/CX-Genie> |
| it | <https://www.capterra.it/alternatives/1069278/CX-Genie> |
| ja | <https://www.capterra.jp/alternatives/1069278/CX-Genie> |
| nl | <https://www.capterra.nl/alternatives/1069278/CX-Genie> |
| nl-BE | <https://www.capterra.be/alternatives/1069278/CX-Genie> |
| pt | <https://www.capterra.com.br/alternatives/1069278/CX-Genie> |
| pt-PT | <https://www.capterra.pt/alternatives/1069278/CX-Genie> |

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