---
description: Get detailed information about CX Genie and how it can help you meet your business needs. Learn more about CX Genie price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CX Genie Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Workflow Management Software](/directory/30091/workflow-management/software) > [CX Genie](/software/1069278/CX-Genie) > [CX Genie Alternatives](https://www.capterra.com.sg/alternatives/1069278/CX-Genie)

# Alternatives to CX Genie

Canonical: https://www.capterra.com.sg/alternatives/1069278/CX-Genie

> Explore the top alternatives to CX Genie. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs CX Genie](https://www.capterra.com.sg/compare/144040/1069278/tidio-chat/vs/CX-Genie)
2. **ChatGPT** — 4.4/5 (355 reviews) — ChatGPT is a natural language processing tool that leverages AI functionality and helps users converse with chatbots like humans.
   - [View profile](https://www.capterra.com.sg/software/1049484/chatgpt)
   - [Compare vs CX Genie](https://www.capterra.com.sg/compare/1049484/1069278/chatgpt/vs/CX-Genie)
3. **Chatbase** — 4.3/5 (73 reviews) — Chatbase is an AI chatbot builder that helps trains ChatGPT on data and lets businesses add a chat widget to their website.
   - [View profile](https://www.capterra.com.sg/software/1053300/chatbase)
   - [Compare vs CX Genie](https://www.capterra.com.sg/compare/1053300/1069278/chatbase/vs/CX-Genie)
4. **Botsonic** — 4.8/5 (80 reviews) — No-code chatbot building platform used to create \& integrate custom GPT-powered AI chatbots into websites, WhatsApp, Slack \& more.
   - [View profile](https://www.capterra.com.sg/software/1061327/botsonic)
   - [Compare vs CX Genie](https://www.capterra.com.sg/compare/1061327/1069278/botsonic/vs/CX-Genie)
5. **Wati** — 4.6/5 (203 reviews) — The AI-Powered Customer Engagement Platform built for Revenue Growth.
   - [View profile](https://www.capterra.com.sg/software/204314/wati)
   - [Compare vs CX Genie](https://www.capterra.com.sg/compare/204314/1069278/wati/vs/CX-Genie)
6. **Intercom** — 4.5/5 (1133 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
   - [View profile](https://www.capterra.com.sg/software/134347/intercom)
   - [Compare vs CX Genie](https://www.capterra.com.sg/compare/134347/1069278/intercom/vs/CX-Genie)
7. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
   - [View profile](https://www.capterra.com.sg/software/187541/tiledesk)
   - [Compare vs CX Genie](https://www.capterra.com.sg/compare/187541/1069278/tiledesk/vs/CX-Genie)
8. **Text** — 4.7/5 (28 reviews) — Customer service software that drives revenue. AI agents, live chat, tickets, and automation in one inbox.
   - [View profile](https://www.capterra.com.sg/software/1078275/Text-App)
   - [Compare vs CX Genie](https://www.capterra.com.sg/compare/1069278/1078275/CX-Genie/vs/Text-App)
9. **Zipchat** — 4.8/5 (26 reviews) — Zipchat is the AI Agent for e-commerce — selling, supporting, and marketing automatically across channels with zero complexity.
   - [View profile](https://www.capterra.com.sg/software/1056535/zipchat)
   - [Compare vs CX Genie](https://www.capterra.com.sg/compare/1056535/1069278/zipchat/vs/CX-Genie)
10. **LiveAgent** — 4.7/5 (1781 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
    - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
    - [Compare vs CX Genie](https://www.capterra.com.sg/compare/102188/1069278/liveagent/vs/CX-Genie)
11. **Freshchat** — 4.1/5 (121 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
    - [View profile](https://www.capterra.com.sg/software/158117/freshchat)
    - [Compare vs CX Genie](https://www.capterra.com.sg/compare/158117/1069278/freshchat/vs/CX-Genie)
12. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.com.sg/software/164772/omnichannel)
    - [Compare vs CX Genie](https://www.capterra.com.sg/compare/164772/1069278/omnichannel/vs/CX-Genie)
13. **Hiver** — 4.7/5 (147 reviews) — Hiver is a modern, AI customer service platform with strong workflow management capabilities.
    - [View profile](https://www.capterra.com.sg/software/142975/hiver)
    - [Compare vs CX Genie](https://www.capterra.com.sg/compare/142975/1069278/hiver/vs/CX-Genie)
14. **Kustomer** — 4.6/5 (79 reviews) — Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences.
    - [View profile](https://www.capterra.com.sg/software/158128/kustomer)
    - [Compare vs CX Genie](https://www.capterra.com.sg/compare/158128/1069278/kustomer/vs/CX-Genie)
15. **Gladly** — 4.8/5 (139 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
    - [View profile](https://www.capterra.com.sg/software/156723/gladly)
    - [Compare vs CX Genie](https://www.capterra.com.sg/compare/156723/1069278/gladly/vs/CX-Genie)

## Related Categories

- [Workflow Management Software](https://www.capterra.com.sg/directory/30091/workflow-management/software)
- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)
- [Customer Engagement Software](https://www.capterra.com.sg/directory/30906/customer-engagement/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1069278/CX-Genie)
- [View Product Profile](https://www.capterra.com.sg/software/1069278/CX-Genie)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/1069278/CX-Genie> |
| de-AT | <https://www.capterra.at/alternatives/1069278/CX-Genie> |
| de-CH | <https://www.capterra.ch/alternatives/1069278/CX-Genie> |
| en | <https://www.capterra.com/p/10022689/CX-Genie/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1069278/CX-Genie> |
| en-AU | <https://www.capterra.com.au/alternatives/1069278/CX-Genie> |
| en-CA | <https://www.capterra.ca/alternatives/1069278/CX-Genie> |
| en-GB | <https://www.capterra.co.uk/alternatives/1069278/CX-Genie> |
| en-IE | <https://www.capterra.ie/alternatives/1069278/CX-Genie> |
| en-IL | <https://www.capterra.co.il/alternatives/1069278/CX-Genie> |
| en-IN | <https://www.capterra.in/alternatives/1069278/CX-Genie> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1069278/CX-Genie> |
| en-SG | <https://www.capterra.com.sg/alternatives/1069278/CX-Genie> |
| en-ZA | <https://www.capterra.co.za/alternatives/1069278/CX-Genie> |
| es | <https://www.capterra.es/alternatives/1069278/CX-Genie> |
| es-AR | <https://www.capterra.com.ar/alternatives/1069278/CX-Genie> |
| es-CL | <https://www.capterra.cl/alternatives/1069278/CX-Genie> |
| es-CO | <https://www.capterra.co/alternatives/1069278/CX-Genie> |
| es-CR | <https://www.capterra.co.cr/alternatives/1069278/CX-Genie> |
| es-DO | <https://www.capterra.do/alternatives/1069278/CX-Genie> |
| es-EC | <https://www.capterra.ec/alternatives/1069278/CX-Genie> |
| es-MX | <https://www.capterra.mx/alternatives/1069278/CX-Genie> |
| es-PA | <https://www.capterra.com.pa/alternatives/1069278/CX-Genie> |
| es-PE | <https://www.capterra.pe/alternatives/1069278/CX-Genie> |
| fr | <https://www.capterra.fr/alternatives/1069278/CX-Genie> |
| fr-BE | <https://fr.capterra.be/alternatives/1069278/CX-Genie> |
| fr-CA | <https://fr.capterra.ca/alternatives/1069278/CX-Genie> |
| fr-LU | <https://www.capterra.lu/alternatives/1069278/CX-Genie> |
| it | <https://www.capterra.it/alternatives/1069278/CX-Genie> |
| ja | <https://www.capterra.jp/alternatives/1069278/CX-Genie> |
| nl | <https://www.capterra.nl/alternatives/1069278/CX-Genie> |
| nl-BE | <https://www.capterra.be/alternatives/1069278/CX-Genie> |
| pt | <https://www.capterra.com.br/alternatives/1069278/CX-Genie> |
| pt-PT | <https://www.capterra.pt/alternatives/1069278/CX-Genie> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"CX Genie","description":"See our list of CX Genie alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/1069278/CX-Genie","about":{"@id":"https://www.capterra.com.sg/alternatives/1069278/CX-Genie#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/1069278/CX-Genie#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/alternatives/1069278/CX-Genie#webpage","mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/1069278/CX-Genie#software"},"publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.capterra.com.sg/#website"}},{"name":"CX Genie","url":"https://www.capterra.com.sg/software/1069278/CX-Genie","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/1069278/CX-Genie#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":2,"ratingValue":4.0},"offers":{"price":"14.99","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Workflow Management Software","position":2,"item":"/directory/30091/workflow-management/software","@type":"ListItem"},{"name":"CX Genie","position":3,"item":"/software/1069278/CX-Genie","@type":"ListItem"},{"name":"CX Genie Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/1069278/CX-Genie","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/alternatives/1069278/CX-Genie#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"CX Genie Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Tidio","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.com.sg/software/144040/tidio-chat","@type":"ListItem"},{"name":"ChatGPT","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5747618c-7ace-46db-bd4b-7a35a5aaeb51.png","url":"https://www.capterra.com.sg/software/1049484/chatgpt","@type":"ListItem"},{"name":"Chatbase","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8be3e7fc-9704-443b-860a-b0360a18b2e8.jpeg","url":"https://www.capterra.com.sg/software/1053300/chatbase","@type":"ListItem"},{"name":"Botsonic","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2794f36-ce07-447b-a579-9ed726e4c3ed.png","url":"https://www.capterra.com.sg/software/1061327/botsonic","@type":"ListItem"},{"name":"Wati","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/799913f0-546e-4f6a-82e1-82fecb426c4c.png","url":"https://www.capterra.com.sg/software/204314/wati","@type":"ListItem"},{"name":"Intercom","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.capterra.com.sg/software/134347/intercom","@type":"ListItem"},{"name":"Tiledesk","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87381302-e3d6-413c-8eef-49636392b373.png","url":"https://www.capterra.com.sg/software/187541/tiledesk","@type":"ListItem"},{"name":"Text","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10d06d1a-f4e6-4b5c-8611-ce0f6b295f67.png","url":"https://www.capterra.com.sg/software/1078275/Text-App","@type":"ListItem"},{"name":"Zipchat","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/aacac6ab-82cb-4483-9f15-54c9b135f1da.png","url":"https://www.capterra.com.sg/software/1056535/zipchat","@type":"ListItem"},{"name":"LiveAgent","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"Freshchat","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a09520ca-9750-43e1-b539-d0f3fbaf6b03.png","url":"https://www.capterra.com.sg/software/158117/freshchat","@type":"ListItem"},{"name":"inconnect","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.capterra.com.sg/software/164772/omnichannel","@type":"ListItem"},{"name":"Hiver","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9c15b99-cb97-46a9-96ae-986a824d38b4.png","url":"https://www.capterra.com.sg/software/142975/hiver","@type":"ListItem"},{"name":"Kustomer","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/31643d62-24ae-4e19-a009-ca7aae8df582.jpeg","url":"https://www.capterra.com.sg/software/158128/kustomer","@type":"ListItem"},{"name":"Gladly","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.capterra.com.sg/software/156723/gladly","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/alternatives/1069278/CX-Genie#itemlist","numberOfItems":15}
</script>