---
description: Get detailed information about Zoom Contact Center and how it can help you meet your business needs. Learn more about Zoom Contact Center price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoom Contact Center Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Zoom Contact Center](/software/1060658/zoom-contact-center) > [Zoom Contact Center Alternatives](https://www.capterra.com.sg/alternatives/1060658/zoom-contact-center)

# Alternatives to Zoom Contact Center

Canonical: https://www.capterra.com.sg/alternatives/1060658/zoom-contact-center

> Explore the top alternatives to Zoom Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (871 reviews) — 100% Cloud voice, video, chat, text and call using mobile and web apps. Unlimited calls, virtual landline \& mobile numbers and more...
   - [View profile](https://www.capterra.com.sg/software/169627/ringover)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/169627/1060658/ringover/vs/zoom-contact-center)
2. **LiveAgent** — 4.7/5 (1781 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/102188/1060658/liveagent/vs/zoom-contact-center)
3. **CallHippo** — 4.4/5 (680 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.com.sg/software/159578/callhippo)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/159578/1060658/callhippo/vs/zoom-contact-center)
4. **FreJun** — 4.7/5 (79 reviews) — FreJun is a call automation platform for outbound teams. FreJun meets your end to end communication needs and integrates with your wor
   - [View profile](https://www.capterra.com.sg/software/1018091/frejun---call-automation-platform)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/1018091/1060658/frejun---call-automation-platform/vs/zoom-contact-center)
5. **RingEX** — 4.2/5 (1203 reviews) — Complete cloud phone system that is easy to set up and easy to manage.
   - [View profile](https://www.capterra.com.sg/software/132178/ringcentral-mvp)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/132178/1060658/ringcentral-mvp/vs/zoom-contact-center)
6. **Aircall** — 4.2/5 (459 reviews) — Aircall is a solution that unifies customer channels, automates tasks, and offers insights to enhance sales and support operations.
   - [View profile](https://www.capterra.com.sg/software/144486/aircall)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/144486/1060658/aircall/vs/zoom-contact-center)
7. **3CX** — 4.4/5 (465 reviews) — 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry.
   - [View profile](https://www.capterra.com.sg/software/158704/3cx)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/158704/1060658/3cx/vs/zoom-contact-center)
8. **JustCall** — 4.1/5 (224 reviews) — AI-powered contact center software with smart routing, 24/7 AI Voice Agents, omnichannel messaging, and deep CRM integrations.
   - [View profile](https://www.capterra.com.sg/software/157853/justcall)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/157853/1060658/justcall/vs/zoom-contact-center)
9. **CTM** — 4.7/5 (158 reviews) — A full-suite of contact center tools \& reporting to coordinate your communications across marketing, sales, \& customer service teams.
   - [View profile](https://www.capterra.com.sg/software/152004/call-tracking-software)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/152004/1060658/call-tracking-software/vs/zoom-contact-center)
10. **Dialpad** — 4.2/5 (563 reviews) — Easy to set up, easy to use. Dialpad Support is feature-packed, affordable, secure, reliable, and backed by 24x7 support.
    - [View profile](https://www.capterra.com.sg/software/190976/dialpad-sell)
    - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/190976/1060658/dialpad-sell/vs/zoom-contact-center)
11. **Five9** — 4.2/5 (481 reviews) — Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
    - [View profile](https://www.capterra.com.sg/software/132405/five9)
    - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/132405/1060658/five9/vs/zoom-contact-center)
12. **DialedIn CCaaS** — 4.8/5 (324 reviews) — Our call center software boosts efficiency with predictive dialers, intelligent routing, multi-CRM integration and real-time analytics.
    - [View profile](https://www.capterra.com.sg/software/29589/callcenternow)
    - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/29589/1060658/callcenternow/vs/zoom-contact-center)
13. **HoduCC** — 4.6/5 (95 reviews) — HoduCC Contact Center Software offers a comprehensive range of powerful addon module designed to enhance your contact center operatios.
    - [View profile](https://www.capterra.com.sg/software/156136/hoducc)
    - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/156136/1060658/hoducc/vs/zoom-contact-center)
14. **Genesys Cloud CX** — 4.3/5 (263 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
    - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
    - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/21409/1060658/genesys-cloud/vs/zoom-contact-center)
15. **RingCX** — 4.2/5 (255 reviews) — RingCX is an AI-driven contact center solution with rich omnichannel support, including voice, video, SMS, email, chat, and 20+ digital
    - [View profile](https://www.capterra.com.sg/software/154951/ringcentral-contact-center)
    - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/154951/1060658/ringcentral-contact-center/vs/zoom-contact-center)

## Related Categories

- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Call Recording Software](https://www.capterra.com.sg/directory/30533/call-recording/software)
- [Call Center Workforce Management Software](https://www.capterra.com.sg/directory/32607/call-center-workforce-management/software)
- [Auto Dialer Software](https://www.capterra.com.sg/directory/30999/auto-dialer/software)
- [Contact Centre Quality Assurance Software](https://www.capterra.com.sg/directory/33415/contact-center-quality-assurance/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1060658/zoom-contact-center)
- [View Product Profile](https://www.capterra.com.sg/software/1060658/zoom-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10016220/Zoom-Contact-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1060658/zoom-contact-center> |
| en-AU | <https://www.capterra.com.au/alternatives/1060658/zoom-contact-center> |
| en-CA | <https://www.capterra.ca/alternatives/1060658/zoom-contact-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/1060658/zoom-contact-center> |
| en-IE | <https://www.capterra.ie/alternatives/1060658/zoom-contact-center> |
| en-IL | <https://www.capterra.co.il/alternatives/1060658/zoom-contact-center> |
| en-IN | <https://www.capterra.in/alternatives/1060658/zoom-contact-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1060658/zoom-contact-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/1060658/zoom-contact-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/1060658/zoom-contact-center> |

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