---
description: Get detailed information about Zoom Contact Center and how it can help you meet your business needs. Learn more about Zoom Contact Center price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoom Contact Center Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Zoom Contact Center](/software/1060658/zoom-contact-center) > [Zoom Contact Center Alternatives](https://www.capterra.com.sg/alternatives/1060658/zoom-contact-center)

# Alternatives to Zoom Contact Center

Canonical: https://www.capterra.com.sg/alternatives/1060658/zoom-contact-center

> Explore the top alternatives to Zoom Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/102188/1060658/liveagent/vs/zoom-contact-center)
2. **DialedIn CCaaS** — 4.8/5 (335 reviews) — Our call center software boosts efficiency with predictive dialers, intelligent routing, multi-CRM integration and real-time analytics.
   - [View profile](https://www.capterra.com.sg/software/29589/callcenternow)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/29589/1060658/callcenternow/vs/zoom-contact-center)
3. **CTM** — 4.7/5 (159 reviews) — A full-suite of contact center tools \& reporting to coordinate your communications across marketing, sales, \& customer service teams.
   - [View profile](https://www.capterra.com.sg/software/152004/call-tracking-software)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/152004/1060658/call-tracking-software/vs/zoom-contact-center)
4. **Aircall** — 4.2/5 (466 reviews) — Cloud-based phone and call center tool for voice, SMS, and WhatsApp with AI conversation intelligence and 250+ CRM integrations.
   - [View profile](https://www.capterra.com.sg/software/144486/aircall)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/144486/1060658/aircall/vs/zoom-contact-center)
5. **Dialpad** — 4.2/5 (571 reviews) — The world's first Agentic AI contact center for modern customer experience.
   - [View profile](https://www.capterra.com.sg/software/190976/dialpad-sell)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/190976/1060658/dialpad-sell/vs/zoom-contact-center)
6. **Five9** — 4.2/5 (487 reviews) — Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
   - [View profile](https://www.capterra.com.sg/software/132405/five9)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/132405/1060658/five9/vs/zoom-contact-center)
7. **GoTo Connect** — 4.5/5 (671 reviews) — GoTo makes IT and business communication easy so its customers can do what matters most.
   - [View profile](https://www.capterra.com.sg/software/163604/GoTo-Connect)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/163604/1060658/GoTo-Connect/vs/zoom-contact-center)
8. **CloudTalk** — 4.4/5 (271 reviews) — CloudTalk is an AI-powered, cloud-based contact center software for sales and customer service teams. Start your FREE 14-day trial\!
   - [View profile](https://www.capterra.com.sg/software/182004/cloudtalk)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/182004/1060658/cloudtalk/vs/zoom-contact-center)
9. **ZIWO** — 4.6/5 (110 reviews) — ZIWO | Cloud Contact Center Software deployed instantly with CRM plugins, full API access, and agent connectivity.
   - [View profile](https://www.capterra.com.sg/software/171265/ziwo)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/171265/1060658/ziwo/vs/zoom-contact-center)
10. **uContact** — 4.5/5 (81 reviews) — Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more\!\!
    - [View profile](https://www.capterra.com.sg/software/115213/ucontact)
    - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/115213/1060658/ucontact/vs/zoom-contact-center)
11. **CallTools** — 4.8/5 (156 reviews) — Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call now\!
    - [View profile](https://www.capterra.com.sg/software/149510/call-center-software)
    - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/149510/1060658/call-center-software/vs/zoom-contact-center)
12. **SparkTG VCC** — 4.7/5 (46 reviews) — Virtual contact center software for India — omnichannel voice, WhatsApp \& AI routing, real-time analytics \& CRM integration.
    - [View profile](https://www.capterra.com.sg/software/137672/ivr)
    - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/137672/1060658/ivr/vs/zoom-contact-center)
13. **Vonage Contact Center** — 4.3/5 (71 reviews) — Cloud-based contact centre solution that offers queue visibility, conversation analyzer, sentiment analysis, auto dialer, and more.
    - [View profile](https://www.capterra.com.sg/software/104649/contactworld)
    - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/104649/1060658/contactworld/vs/zoom-contact-center)
14. **Voximplant Kit** — 4.5/5 (4 reviews) — Voximplant Kit is an all-in-one omnichannel cloud call center that automates inbound and outbound calls. Request 14 days for free here.
    - [View profile](https://www.capterra.com.sg/software/1042324/voximplant-kit)
    - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/1042324/1060658/voximplant-kit/vs/zoom-contact-center)
15. **Ringover** — 4.7/5 (890 reviews) — 100% Cloud voice, video, chat, text and call using mobile and web apps. Unlimited calls, virtual landline \& mobile numbers and more...
    - [View profile](https://www.capterra.com.sg/software/169627/ringover)
    - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/169627/1060658/ringover/vs/zoom-contact-center)

## Related Categories

- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Call Recording Software](https://www.capterra.com.sg/directory/30533/call-recording/software)
- [Call Center Workforce Management Software](https://www.capterra.com.sg/directory/32607/call-center-workforce-management/software)
- [Auto Dialer Software](https://www.capterra.com.sg/directory/30999/auto-dialer/software)
- [Contact Centre Quality Assurance Software](https://www.capterra.com.sg/directory/33415/contact-center-quality-assurance/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1060658/zoom-contact-center)
- [View Product Profile](https://www.capterra.com.sg/software/1060658/zoom-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10016220/Zoom-Contact-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1060658/zoom-contact-center> |
| en-AU | <https://www.capterra.com.au/alternatives/1060658/zoom-contact-center> |
| en-CA | <https://www.capterra.ca/alternatives/1060658/zoom-contact-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/1060658/zoom-contact-center> |
| en-IE | <https://www.capterra.ie/alternatives/1060658/zoom-contact-center> |
| en-IL | <https://www.capterra.co.il/alternatives/1060658/zoom-contact-center> |
| en-IN | <https://www.capterra.in/alternatives/1060658/zoom-contact-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1060658/zoom-contact-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/1060658/zoom-contact-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/1060658/zoom-contact-center> |

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