---
description: Get detailed information about Zoom Contact Center and how it can help you meet your business needs. Learn more about Zoom Contact Center price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoom Contact Center Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Zoom Contact Center](/software/1060658/zoom-contact-center) > [Zoom Contact Center Alternatives](https://www.capterra.com.sg/alternatives/1060658/zoom-contact-center)

# Alternatives to Zoom Contact Center

Canonical: https://www.capterra.com.sg/alternatives/1060658/zoom-contact-center

> Explore the top alternatives to Zoom Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (858 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.com.sg/software/169627/ringover)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/169627/1060658/ringover/vs/zoom-contact-center)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/102188/1060658/liveagent/vs/zoom-contact-center)
3. **CallHippo** — 4.4/5 (675 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.com.sg/software/159578/callhippo)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/159578/1060658/callhippo/vs/zoom-contact-center)
4. **RingEX** — 4.2/5 (1200 reviews) — Complete cloud phone system that is easy to set up and easy to manage.
   - [View profile](https://www.capterra.com.sg/software/132178/ringcentral-mvp)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/132178/1060658/ringcentral-mvp/vs/zoom-contact-center)
5. **JustCall** — 4.1/5 (223 reviews) — Stay responsive across voice, SMS, email, and WhatsApp with AI agents, automation, and 100+ integrations that help you close more deals
   - [View profile](https://www.capterra.com.sg/software/157853/justcall)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/157853/1060658/justcall/vs/zoom-contact-center)
6. **Aircall** — 4.2/5 (458 reviews) — Aircall is a solution that unifies customer channels, automates tasks, and offers insights to enhance sales and support operations.
   - [View profile](https://www.capterra.com.sg/software/144486/aircall)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/144486/1060658/aircall/vs/zoom-contact-center)
7. **3CX** — 4.4/5 (465 reviews) — 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry.
   - [View profile](https://www.capterra.com.sg/software/158704/3cx)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/158704/1060658/3cx/vs/zoom-contact-center)
8. **Dialpad** — 4.2/5 (562 reviews) — Dialpad is a cloud-based software that modernizes communication technology, putting voice, messaging, meetings \& video on any device.
   - [View profile](https://www.capterra.com.sg/software/190976/dialpad-sell)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/190976/1060658/dialpad-sell/vs/zoom-contact-center)
9. **HoduCC** — 4.6/5 (95 reviews) — HoduCC Contact Center Software offers a comprehensive range of powerful addon module designed to enhance your contact center operatios.
   - [View profile](https://www.capterra.com.sg/software/156136/hoducc)
   - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/156136/1060658/hoducc/vs/zoom-contact-center)
10. **CTM** — 4.6/5 (150 reviews) — CTM is an analytics software that helps sales and marketing teams optimize strategies through insights into customer interactions.
    - [View profile](https://www.capterra.com.sg/software/152004/call-tracking-software)
    - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/152004/1060658/call-tracking-software/vs/zoom-contact-center)
11. **Five9** — 4.2/5 (481 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
    - [View profile](https://www.capterra.com.sg/software/132405/five9)
    - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/132405/1060658/five9/vs/zoom-contact-center)
12. **Twilio** — 4.4/5 (501 reviews) — Twilio is a cloud communication platform that provides APIs for building voice, messaging, and video capabilities into applications.
    - [View profile](https://www.capterra.com.sg/software/180158/twilio-communications-platform)
    - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/180158/1060658/twilio-communications-platform/vs/zoom-contact-center)
13. **DialedIn CCaaS** — 4.8/5 (314 reviews) — Cloud-based CCaaS platform with advanced dialing, smart routing, CRM integration, real-time analytics, and seamless scalability.
    - [View profile](https://www.capterra.com.sg/software/29589/callcenternow)
    - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/29589/1060658/callcenternow/vs/zoom-contact-center)
14. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
    - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
    - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/21409/1060658/genesys-cloud/vs/zoom-contact-center)
15. **RingCX** — 4.2/5 (253 reviews) — RingCX is an AI-powered contact center: simple to use and easy to deploy.
    - [View profile](https://www.capterra.com.sg/software/154951/ringcentral-contact-center)
    - [Compare vs Zoom Contact Center](https://www.capterra.com.sg/compare/154951/1060658/ringcentral-contact-center/vs/zoom-contact-center)

## Related Categories

- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Call Recording Software](https://www.capterra.com.sg/directory/30533/call-recording/software)
- [Call Center Workforce Management Software](https://www.capterra.com.sg/directory/32607/call-center-workforce-management/software)
- [Auto Dialer Software](https://www.capterra.com.sg/directory/30999/auto-dialer/software)
- [Contact Centre Quality Assurance Software](https://www.capterra.com.sg/directory/33415/contact-center-quality-assurance/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1060658/zoom-contact-center)
- [View Product Profile](https://www.capterra.com.sg/software/1060658/zoom-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10016220/Zoom-Contact-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1060658/zoom-contact-center> |
| en-AU | <https://www.capterra.com.au/alternatives/1060658/zoom-contact-center> |
| en-CA | <https://www.capterra.ca/alternatives/1060658/zoom-contact-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/1060658/zoom-contact-center> |
| en-IE | <https://www.capterra.ie/alternatives/1060658/zoom-contact-center> |
| en-IL | <https://www.capterra.co.il/alternatives/1060658/zoom-contact-center> |
| en-IN | <https://www.capterra.in/alternatives/1060658/zoom-contact-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1060658/zoom-contact-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/1060658/zoom-contact-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/1060658/zoom-contact-center> |

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