---
description: Get detailed information about Zendesk AI and how it can help you meet your business needs. Learn more about Zendesk AI price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zendesk AI Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/30938/artificial-intelligence/software) > [Zendesk AI](/software/1059657/zendesk-ai) > [Zendesk AI Alternatives](https://www.capterra.com.sg/alternatives/1059657/zendesk-ai)

# Alternatives to Zendesk AI

Canonical: https://www.capterra.com.sg/alternatives/1059657/zendesk-ai

> Explore the top alternatives to Zendesk AI. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1787 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Zendesk AI](https://www.capterra.com.sg/compare/102188/1059657/liveagent/vs/zendesk-ai)
2. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Zendesk AI](https://www.capterra.com.sg/compare/164283/1059657/zendesk/vs/zendesk-ai)
3. **Tidio** — 4.7/5 (590 reviews) — Tidio is an AI customer service software suite capable of resolving up to 64% of your tickets automatically through conversational AI.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Zendesk AI](https://www.capterra.com.sg/compare/144040/1059657/tidio-chat/vs/zendesk-ai)
4. **Wati** — 4.6/5 (205 reviews) — The Agentic Customer Engagement Platform built for Revenue Growth
   - [View profile](https://www.capterra.com.sg/software/204314/wati)
   - [Compare vs Zendesk AI](https://www.capterra.com.sg/compare/204314/1059657/wati/vs/zendesk-ai)
5. **Gladly** — 4.8/5 (139 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
   - [View profile](https://www.capterra.com.sg/software/156723/gladly)
   - [Compare vs Zendesk AI](https://www.capterra.com.sg/compare/156723/1059657/gladly/vs/zendesk-ai)
6. **Fin** — 4.6/5 (18 reviews) — Fin is a single Customer Agent that can take on different roles, depending on what the conversation needs.
   - [View profile](https://www.capterra.com.sg/software/1077853/Fin)
   - [Compare vs Zendesk AI](https://www.capterra.com.sg/compare/1059657/1077853/zendesk-ai/vs/Fin)
7. **Ada** — 4.7/5 (15 reviews) — Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across channels
   - [View profile](https://www.capterra.com.sg/software/164470/ada-support)
   - [Compare vs Zendesk AI](https://www.capterra.com.sg/compare/164470/1059657/ada-support/vs/zendesk-ai)
8. **Fathom** — 5.0/5 (809 reviews) — Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again.
   - [View profile](https://www.capterra.com.sg/software/1037530/fathom)
   - [Compare vs Zendesk AI](https://www.capterra.com.sg/compare/1037530/1059657/fathom/vs/zendesk-ai)
9. **ChatBot** — 4.6/5 (66 reviews) — ChatBot.com is an all-in-one platform to create, deploy, and track conversation AI agents across channels.
   - [View profile](https://www.capterra.com.sg/software/166420/chatbot)
   - [Compare vs Zendesk AI](https://www.capterra.com.sg/compare/166420/1059657/chatbot/vs/zendesk-ai)
10. **VIVI** — 4.0/5 (4 reviews) — VIVI is a conversational AI solution supporting voice and chat for human-like scalable interactions for support, sales , surveys etc.
    - [View profile](https://www.capterra.com.sg/software/1051181/vivi)
    - [Compare vs Zendesk AI](https://www.capterra.com.sg/compare/1051181/1059657/vivi/vs/zendesk-ai)
11. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
    - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
    - [Compare vs Zendesk AI](https://www.capterra.com.sg/compare/21409/1059657/genesys-cloud/vs/zendesk-ai)
12. **Cognigy.AI** — 4.8/5 (23 reviews) — NiCE Cognigy delivers Agentic AI for enterprise contact centers to deliver instant, multilingual, hyper-personalized customer service.
    - [View profile](https://www.capterra.com.sg/software/176610/cognigy-ai)
    - [Compare vs Zendesk AI](https://www.capterra.com.sg/compare/176610/1059657/cognigy-ai/vs/zendesk-ai)
13. **Appen** — 4.1/5 (40 reviews) — Appen is the global leader in AI training data. Most of today’s interactions between consumers and AI are supported by Appen.
    - [View profile](https://www.capterra.com.sg/software/210755/appen)
    - [Compare vs Zendesk AI](https://www.capterra.com.sg/compare/210755/1059657/appen/vs/zendesk-ai)
14. **Boost.AI** — 4.8/5 (23 reviews) — boost.ai is an industry leader in AI-powered customer experiences, trusted by enterprises worldwide.
    - [View profile](https://www.capterra.com.sg/software/184561/boost-ai)
    - [Compare vs Zendesk AI](https://www.capterra.com.sg/compare/184561/1059657/boost-ai/vs/zendesk-ai)
15. **Smith.ai** — 4.8/5 (29 reviews) — Smith.ai combines AI technology with live agents to provide 24/7 receptionist service for businesses of all sizes.
    - [View profile](https://www.capterra.com.sg/software/181278/smith-ai-live-website-chat)
    - [Compare vs Zendesk AI](https://www.capterra.com.sg/compare/181278/1059657/smith-ai-live-website-chat/vs/zendesk-ai)

## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.com.sg/directory/30938/artificial-intelligence/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)
- [Conversational AI Platforms](https://www.capterra.com.sg/directory/31596/conversational-ai-platform/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1059657/zendesk-ai)
- [View Product Profile](https://www.capterra.com.sg/software/1059657/zendesk-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10015368/Zendesk-AI/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1059657/zendesk-ai> |
| en-AU | <https://www.capterra.com.au/alternatives/1059657/zendesk-ai> |
| en-CA | <https://www.capterra.ca/alternatives/1059657/zendesk-ai> |
| en-GB | <https://www.capterra.co.uk/alternatives/1059657/zendesk-ai> |
| en-IE | <https://www.capterra.ie/alternatives/1059657/zendesk-ai> |
| en-IL | <https://www.capterra.co.il/alternatives/1059657/zendesk-ai> |
| en-IN | <https://www.capterra.in/alternatives/1059657/zendesk-ai> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1059657/zendesk-ai> |
| en-SG | <https://www.capterra.com.sg/alternatives/1059657/zendesk-ai> |
| en-ZA | <https://www.capterra.co.za/alternatives/1059657/zendesk-ai> |

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