---
description: Get detailed information about Infraon ITSM and how it can help you meet your business needs. Learn more about Infraon ITSM price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Infraon ITSM Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/30672/it-service/software) > [Infraon ITSM](/software/1049786/infraon-itsm) > [Infraon ITSM Alternatives](https://www.capterra.com.sg/alternatives/1049786/infraon-itsm)

# Alternatives to Infraon ITSM

Canonical: https://www.capterra.com.sg/alternatives/1049786/infraon-itsm

> Explore the top alternatives to Infraon ITSM. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshservice** — 4.6/5 (803 reviews) — Modernize support with Freshservice, an AI-native ITSM platform that deflects tickets, accelerates resolutions, and uncomplicates IT.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs Infraon ITSM](https://www.capterra.com.sg/compare/132997/1049786/freshservice/vs/infraon-itsm)
2. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \&amp; collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs Infraon ITSM](https://www.capterra.com.sg/compare/138769/1049786/jira-service-management/vs/infraon-itsm)
3. **Alloy Navigator** — 4.6/5 (67 reviews) — Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you.
   - [View profile](https://www.capterra.com.sg/software/108129/alloy-navigator)
   - [Compare vs Infraon ITSM](https://www.capterra.com.sg/compare/108129/1049786/alloy-navigator/vs/infraon-itsm)
4. **C2** — 4.3/5 (14 reviews) — C2 ISTM is a powerful online IT service management software, fully customizable to your operational performance enhancement needs.
   - [View profile](https://www.capterra.com.sg/software/135915/c2-atom)
   - [Compare vs Infraon ITSM](https://www.capterra.com.sg/compare/135915/1049786/c2-atom/vs/infraon-itsm)
5. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
   - [View profile](https://www.capterra.com.sg/software/144825/boss-solutions)
   - [Compare vs Infraon ITSM](https://www.capterra.com.sg/compare/144825/1049786/boss-solutions/vs/infraon-itsm)
6. **TIKTING** (0 reviews) — TIKTING® Help Desk \&amp; Change Management System. ITIL v4 Compliant ITSM Priority, Levels and SLA AI Tickets KB \&amp; Chat Fully Customizable
   - [View profile](https://www.capterra.com.sg/software/1038612/tikting)
   - [Compare vs Infraon ITSM](https://www.capterra.com.sg/compare/1038612/1049786/tikting/vs/infraon-itsm)
7. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Streamline IT service delivery with right-sized AI built for real work. Automate workflows and resolve tickets up to 52% faster.
   - [View profile](https://www.capterra.com.sg/software/129478/solarwinds-service-desk)
   - [Compare vs Infraon ITSM](https://www.capterra.com.sg/compare/129478/1049786/solarwinds-service-desk/vs/infraon-itsm)
8. **ALVAO Service Desk** — 4.6/5 (29 reviews) — ALVAO Service Desk is an all-in-one ITSM solution designed to enhance service delivery with seamless Microsoft Copilot 365 integration
   - [View profile](https://www.capterra.com.sg/software/143589/alvao-service-desk)
   - [Compare vs Infraon ITSM](https://www.capterra.com.sg/compare/143589/1049786/alvao-service-desk/vs/infraon-itsm)
9. **Virima** — 4.6/5 (15 reviews) — Virima gives IT teams a native CMDB, agentless and agent-based discovery, ViVID™ Service Mapping, and IT Asset Management.
   - [View profile](https://www.capterra.com.sg/software/178220/virima)
   - [Compare vs Infraon ITSM](https://www.capterra.com.sg/compare/178220/1049786/virima/vs/infraon-itsm)
10. **ChangeGear** — 4.0/5 (51 reviews) — ChangeGear is an award-winning digital service management platform, recognized by analysts like Gartner, GigaOm and Forrester.
    - [View profile](https://www.capterra.com.sg/software/146239/changegear-itsm)
    - [Compare vs Infraon ITSM](https://www.capterra.com.sg/compare/146239/1049786/changegear-itsm/vs/infraon-itsm)
11. **Vivantio** — 4.3/5 (178 reviews) — Vivantio, built on ITIL4, offers robust asset tracking, automated IT workflows, a centralized knowledge base, and self-service portals.
    - [View profile](https://www.capterra.com.sg/software/132880/vivantio)
    - [Compare vs Infraon ITSM](https://www.capterra.com.sg/compare/132880/1049786/vivantio/vs/infraon-itsm)
12. **Canfigure** — 4.7/5 (23 reviews) — Canfigure is a modular asset management solution that offers ITIL Service Desk, CMDB, Change Management and more. SaaS or on-premise.
    - [View profile](https://www.capterra.com.sg/software/184941/canfigure)
    - [Compare vs Infraon ITSM](https://www.capterra.com.sg/compare/184941/1049786/canfigure/vs/infraon-itsm)
13. **SmartITSM** — 4.6/5 (8 reviews) — SmartITSM is an intuitive and quick-to-implement software that serves all your IT Service Management needs.
    - [View profile](https://www.capterra.com.sg/software/1045363/smartitsm)
    - [Compare vs Infraon ITSM](https://www.capterra.com.sg/compare/1045363/1049786/smartitsm/vs/infraon-itsm)
14. **NinjaOne** — 4.7/5 (298 reviews) — NinjaOne is the leading unified IT operations platform, providing a seamless and single-pane solution.
    - [View profile](https://www.capterra.com.sg/software/165889/ninjaone)
    - [Compare vs Infraon ITSM](https://www.capterra.com.sg/compare/165889/1049786/ninjaone/vs/infraon-itsm)
15. **SysAid** — 4.5/5 (523 reviews) — Service delivery that resolves requests automatically and keeps every deadline visible.
    - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
    - [Compare vs Infraon ITSM](https://www.capterra.com.sg/compare/107225/1049786/sysaid/vs/infraon-itsm)

## Related Categories

- [IT Service Software](https://www.capterra.com.sg/directory/30672/it-service/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [IT Software](https://www.capterra.com.sg/directory/10001/it-management/software)
- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)
- [Service Desk Software](https://www.capterra.com.sg/directory/31027/service-desk/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1049786/infraon-itsm)
- [View Product Profile](https://www.capterra.com.sg/software/1049786/infraon-itsm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10009540/Infraon-ITSM/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1049786/infraon-itsm> |
| en-AU | <https://www.capterra.com.au/alternatives/1049786/infraon-itsm> |
| en-CA | <https://www.capterra.ca/alternatives/1049786/infraon-itsm> |
| en-GB | <https://www.capterra.co.uk/alternatives/1049786/infraon-itsm> |
| en-IE | <https://www.capterra.ie/alternatives/1049786/infraon-itsm> |
| en-IL | <https://www.capterra.co.il/alternatives/1049786/infraon-itsm> |
| en-IN | <https://www.capterra.in/alternatives/1049786/infraon-itsm> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1049786/infraon-itsm> |
| en-SG | <https://www.capterra.com.sg/alternatives/1049786/infraon-itsm> |
| en-ZA | <https://www.capterra.co.za/alternatives/1049786/infraon-itsm> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Infraon ITSM","description":"See our list of Infraon ITSM alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/1049786/infraon-itsm","about":{"@id":"https://www.capterra.com.sg/alternatives/1049786/infraon-itsm#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/1049786/infraon-itsm#breadcrumblist"},"@id":"https://www.capterra.com.sg/alternatives/1049786/infraon-itsm#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/1049786/infraon-itsm#software"}},{"name":"Infraon ITSM","url":"https://www.capterra.com.sg/software/1049786/infraon-itsm","@id":"https://www.capterra.com.sg/software/1049786/infraon-itsm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":3},"offers":{"price":"15.2","@type":"Offer"}},{"@id":"https://www.capterra.com.sg/alternatives/1049786/infraon-itsm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Service Software","position":2,"item":"/directory/30672/it-service/software","@type":"ListItem"},{"name":"Infraon ITSM","position":3,"item":"/software/1049786/infraon-itsm","@type":"ListItem"},{"name":"Infraon ITSM Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/1049786/infraon-itsm","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Infraon ITSM Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@id":"https://www.capterra.com.sg/alternatives/1049786/infraon-itsm#itemlist","@type":"ItemList","itemListElement":[{"name":"Freshservice","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.com.sg/software/132997/freshservice","@type":"ListItem"},{"name":"JIRA Service Management","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.com.sg/software/138769/jira-service-management","@type":"ListItem"},{"name":"Alloy Navigator","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3a022b0-7e95-4609-ac88-ac05046a1f85.png","url":"https://www.capterra.com.sg/software/108129/alloy-navigator","@type":"ListItem"},{"name":"C2","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a8eaa9b7-1047-4993-8448-7c48563f05a9.png","url":"https://www.capterra.com.sg/software/135915/c2-atom","@type":"ListItem"},{"name":"BOSSDesk","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bda6e765-a861-4394-85af-7b23f3610f0d.png","url":"https://www.capterra.com.sg/software/144825/boss-solutions","@type":"ListItem"},{"name":"TIKTING","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e3075d5b-c34f-4e2c-9493-f5b8f34eae74.png","url":"https://www.capterra.com.sg/software/1038612/tikting","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.capterra.com.sg/software/129478/solarwinds-service-desk","@type":"ListItem"},{"name":"ALVAO Service Desk","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7e2f0196-d886-4218-8800-994a16014e70.png","url":"https://www.capterra.com.sg/software/143589/alvao-service-desk","@type":"ListItem"},{"name":"Virima","position":9,"image":"https://images.g2crowd.com/uploads/product/image/6d673651a1c57811c53564bec2e468b5/virima.png","url":"https://www.capterra.com.sg/software/178220/virima","@type":"ListItem"},{"name":"ChangeGear","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d1a76250-9dbf-46d6-8f2b-d6a8a5faabad.png","url":"https://www.capterra.com.sg/software/146239/changegear-itsm","@type":"ListItem"},{"name":"Vivantio","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bdeaf79a-72f1-476a-a4f2-eab5cc2e764c.jpeg","url":"https://www.capterra.com.sg/software/132880/vivantio","@type":"ListItem"},{"name":"Canfigure","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d96eb4-6fb7-4c7f-a1a4-4ab4730202c1.png","url":"https://www.capterra.com.sg/software/184941/canfigure","@type":"ListItem"},{"name":"SmartITSM","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/aa29640c-84ec-4e12-9f82-5782f6b6cd2b.jpeg","url":"https://www.capterra.com.sg/software/1045363/smartitsm","@type":"ListItem"},{"name":"NinjaOne","position":14,"image":"https://images.g2crowd.com/uploads/product/image/ec0c38c7a0b645a17bfff00d56e51583/ninjaone.png","url":"https://www.capterra.com.sg/software/165889/ninjaone","@type":"ListItem"},{"name":"SysAid","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4608c47-9028-4daa-af15-1f8931f8afb9.png","url":"https://www.capterra.com.sg/software/107225/sysaid","@type":"ListItem"}],"numberOfItems":15}
</script>
