---
description: Get detailed information about OpenText ZENworks Service Desk and how it can help you meet your business needs. Learn more about OpenText ZENworks Service Desk price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OpenText ZENworks Service Desk Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [OpenText ZENworks Service Desk](/software/1049722/zenworks-service-desk) > [OpenText ZENworks Service Desk Alternatives](https://www.capterra.com.sg/alternatives/1049722/zenworks-service-desk)

# Alternatives to OpenText ZENworks Service Desk

Canonical: https://www.capterra.com.sg/alternatives/1049722/zenworks-service-desk

> Explore the top alternatives to OpenText ZENworks Service Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — Modern service desk software for exceptional teams. Sign up today for a free 30-day trial. Full featured and no frills.
   - [View profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/179501/1049722/manageengine-service-desk-plus/vs/zenworks-service-desk)
2. **Atera** — 4.5/5 (446 reviews) — Accelerate your IT support with enterprise-grade ticketing and help desk, buffered by AI agents that help users self-resolve issues.
   - [View profile](https://www.capterra.com.sg/software/144309/atera)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/144309/1049722/atera/vs/zenworks-service-desk)
3. **Freshservice** — 4.5/5 (685 reviews) — Track SaaS usage, eliminate shadow IT, and optimize software spend with Freshservice’s unified, AI-native IT management platform.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/132997/1049722/freshservice/vs/zenworks-service-desk)
4. **HaloITSM** — 4.7/5 (43 reviews) — HaloITSM is a centralized, all-inclusive Enterprise Service Management platform - the single pane of glass for your organization.
   - [View profile](https://www.capterra.com.sg/software/200140/haloitsm)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/200140/1049722/haloitsm/vs/zenworks-service-desk)
5. **JIRA Service Management** — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/138769/1049722/jira-service-management/vs/zenworks-service-desk)
6. **Mint Service Desk** — 4.8/5 (22 reviews) — Streamlined IT service management with advanced ticketing, asset tracking, SLAs and self-service portal.
   - [View profile](https://www.capterra.com.sg/software/187044/mint-service-desk)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/187044/1049722/mint-service-desk/vs/zenworks-service-desk)
7. **Desk Manager** — 4.8/5 (106 reviews) — Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.
   - [View profile](https://www.capterra.com.sg/software/173025/help-desk-software)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/173025/1049722/help-desk-software/vs/zenworks-service-desk)
8. **LiveAgent** — 4.7/5 (1753 reviews) — Start for free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/102188/1049722/liveagent/vs/zenworks-service-desk)
9. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/202528/1049722/milvus/vs/zenworks-service-desk)
10. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk Support is the IT service desk software built for better customer relationships.
    - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
    - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/164283/1049722/zendesk/vs/zenworks-service-desk)
11. **SysAid** — 4.5/5 (511 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
    - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
    - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/107225/1049722/sysaid/vs/zenworks-service-desk)
12. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — A scalable service desk with intentional, right-sized AI to cut resolution times. Easy to use, fully integrated, and sets up in days.
    - [View profile](https://www.capterra.com.sg/software/129478/solarwinds-service-desk)
    - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/129478/1049722/solarwinds-service-desk/vs/zenworks-service-desk)
13. **ALVAO Service Desk** — 4.6/5 (29 reviews) — ALVAO Service Desk is an all-in-one ITSM solution designed to enhance service delivery with seamless Microsoft Copilot 365 integration
    - [View profile](https://www.capterra.com.sg/software/143589/alvao-service-desk)
    - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/143589/1049722/alvao-service-desk/vs/zenworks-service-desk)
14. **TOPdesk** — 4.4/5 (110 reviews) — TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what.
    - [View profile](https://www.capterra.com.sg/software/127562/topdesk)
    - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/127562/1049722/topdesk/vs/zenworks-service-desk)
15. **BOSSDesk** — 4.6/5 (139 reviews) — BOSSDesk is an award winning fully integrated Service Desk/ Help Desk ITSM solution available for both on the Cloud and On-Premise.
    - [View profile](https://www.capterra.com.sg/software/144825/boss-solutions)
    - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/144825/1049722/boss-solutions/vs/zenworks-service-desk)

## Related Categories

- [Service Desk Software](https://www.capterra.com.sg/directory/31027/service-desk/software)
- [Incident Management Software](https://www.capterra.com.sg/directory/31332/incident-management/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1049722/zenworks-service-desk)
- [View Product Profile](https://www.capterra.com.sg/software/1049722/zenworks-service-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10009498/ZENworks-Service-Desk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1049722/zenworks-service-desk> |
| en-AU | <https://www.capterra.com.au/alternatives/1049722/zenworks-service-desk> |
| en-CA | <https://www.capterra.ca/alternatives/1049722/zenworks-service-desk> |
| en-GB | <https://www.capterra.co.uk/alternatives/1049722/zenworks-service-desk> |
| en-IE | <https://www.capterra.ie/alternatives/1049722/zenworks-service-desk> |
| en-IL | <https://www.capterra.co.il/alternatives/1049722/zenworks-service-desk> |
| en-IN | <https://www.capterra.in/alternatives/1049722/zenworks-service-desk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1049722/zenworks-service-desk> |
| en-SG | <https://www.capterra.com.sg/alternatives/1049722/zenworks-service-desk> |
| en-ZA | <https://www.capterra.co.za/alternatives/1049722/zenworks-service-desk> |

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