---
description: Get detailed information about OpenText ZENworks Service Desk and how it can help you meet your business needs. Learn more about OpenText ZENworks Service Desk price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OpenText ZENworks Service Desk Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [OpenText ZENworks Service Desk](/software/1049722/zenworks-service-desk) > [OpenText ZENworks Service Desk Alternatives](https://www.capterra.com.sg/alternatives/1049722/zenworks-service-desk)

# Alternatives to OpenText ZENworks Service Desk

Canonical: https://www.capterra.com.sg/alternatives/1049722/zenworks-service-desk

> Explore the top alternatives to OpenText ZENworks Service Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (791 reviews) — Track SaaS usage, eliminate shadow IT, and optimize software spend with Freshservice’s unified, AI-native IT management platform.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/132997/1049722/freshservice/vs/zenworks-service-desk)
2. **HaloITSM** — 4.7/5 (44 reviews) — HaloITSM is a centralized, all-inclusive Enterprise Service Management platform - the single pane of glass for your organization.
   - [View profile](https://www.capterra.com.sg/software/200140/haloitsm)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/200140/1049722/haloitsm/vs/zenworks-service-desk)
3. **JIRA Service Management** — 4.5/5 (774 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/138769/1049722/jira-service-management/vs/zenworks-service-desk)
4. **ilert** — 4.7/5 (65 reviews) — ilert is the incident management platform with a built-in AI SRE: alerting, on-call, status pages. Made and hosted in Germany.
   - [View profile](https://www.capterra.com.sg/software/207205/ilert)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/207205/1049722/ilert/vs/zenworks-service-desk)
5. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Modern service desk software for exceptional teams. Sign up today for a free 30-day trial. Full featured and no frills.
   - [View profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/179501/1049722/manageengine-service-desk-plus/vs/zenworks-service-desk)
6. **Mitti (by SafetyCulture)** — 4.6/5 (355 reviews) — Mitti (by SafetyCulture) connects your people, operational data and workflows into one operating picture. Every inspection, issue and a
   - [View profile](https://www.capterra.com.sg/software/141080/iauditor)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/141080/1049722/iauditor/vs/zenworks-service-desk)
7. **Pirani** — 4.5/5 (217 reviews) — Risk management software
   - [View profile](https://www.capterra.com.sg/software/196959/pirani)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/196959/1049722/pirani/vs/zenworks-service-desk)
8. **Site24x7** — 4.7/5 (374 reviews) — All-in-one Performance Monitoring Tool (SaaS) for DevOps and IT. Monitor Websites, Servers, Apps, Cloud, VMs, Network and more.
   - [View profile](https://www.capterra.com.sg/software/168192/site24x7)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/168192/1049722/site24x7/vs/zenworks-service-desk)
9. **Datadog** — 4.6/5 (367 reviews) — Gain full visibility into your applications and infrastructure with Datadog’s real-time monitoring, security, and analytics.
   - [View profile](https://www.capterra.com.sg/software/135453/datadog-cloud-monitoring)
   - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/135453/1049722/datadog-cloud-monitoring/vs/zenworks-service-desk)
10. **PagerDuty** — 4.6/5 (220 reviews) — Cloud software that connects people, systems \& data into a single view for visibility and actionable intelligence across operations.
    - [View profile](https://www.capterra.com.sg/software/125693/pagerduty)
    - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/125693/1049722/pagerduty/vs/zenworks-service-desk)
11. **TOPdesk** — 4.4/5 (111 reviews) — TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what.
    - [View profile](https://www.capterra.com.sg/software/127562/topdesk)
    - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/127562/1049722/topdesk/vs/zenworks-service-desk)
12. **Deepser** — 4.6/5 (57 reviews) — Deepser is a Service Desk solution that optimizes support requests, daily activities and service processes with native AI.
    - [View profile](https://www.capterra.com.sg/software/178946/deepser)
    - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/178946/1049722/deepser/vs/zenworks-service-desk)
13. **ALVAO Service Desk** — 4.6/5 (29 reviews) — ALVAO Service Desk is an all-in-one ITSM solution designed to enhance service delivery with seamless Microsoft Copilot 365 integration
    - [View profile](https://www.capterra.com.sg/software/143589/alvao-service-desk)
    - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/143589/1049722/alvao-service-desk/vs/zenworks-service-desk)
14. **HSI Donesafe** — 4.8/5 (96 reviews) — HSI is an EHS management platform that helps businesses streamline compliance, mitigate risk, and enhance workplace safety.
    - [View profile](https://www.capterra.com.sg/software/141558/donesafe)
    - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/141558/1049722/donesafe/vs/zenworks-service-desk)
15. **Mint Service Desk** — 4.8/5 (23 reviews) — Streamlined IT service management with advanced ticketing, asset tracking, SLAs and self-service portal.
    - [View profile](https://www.capterra.com.sg/software/187044/mint-service-desk)
    - [Compare vs OpenText ZENworks Service Desk](https://www.capterra.com.sg/compare/187044/1049722/mint-service-desk/vs/zenworks-service-desk)

## Related Categories

- [Service Desk Software](https://www.capterra.com.sg/directory/31027/service-desk/software)
- [Incident Management Software](https://www.capterra.com.sg/directory/31332/incident-management/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1049722/zenworks-service-desk)
- [View Product Profile](https://www.capterra.com.sg/software/1049722/zenworks-service-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10009498/ZENworks-Service-Desk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1049722/zenworks-service-desk> |
| en-AU | <https://www.capterra.com.au/alternatives/1049722/zenworks-service-desk> |
| en-CA | <https://www.capterra.ca/alternatives/1049722/zenworks-service-desk> |
| en-GB | <https://www.capterra.co.uk/alternatives/1049722/zenworks-service-desk> |
| en-IE | <https://www.capterra.ie/alternatives/1049722/zenworks-service-desk> |
| en-IL | <https://www.capterra.co.il/alternatives/1049722/zenworks-service-desk> |
| en-IN | <https://www.capterra.in/alternatives/1049722/zenworks-service-desk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1049722/zenworks-service-desk> |
| en-SG | <https://www.capterra.com.sg/alternatives/1049722/zenworks-service-desk> |
| en-ZA | <https://www.capterra.co.za/alternatives/1049722/zenworks-service-desk> |

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