---
description: Get detailed information about Verint Automated Quality Management and how it can help you meet your business needs. Learn more about Verint Automated Quality Management price, benefits, and disadvantages for businesses in Singapore.
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title: Verint Automated Quality Management Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Quality Management Software](/directory/30099/quality-management/software) > [Verint Automated Quality Management](/software/104168/impact-360) > [Verint Automated Quality Management Alternatives](https://www.capterra.com.sg/alternatives/104168/impact-360)

# Alternatives to Verint Automated Quality Management

Canonical: https://www.capterra.com.sg/alternatives/104168/impact-360

> Explore the top alternatives to Verint Automated Quality Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Leaptree Optimize** — 4.8/5 (12 reviews) — AI-powered QA built inside Salesforce that automates call center agent evaluations, boosting productivity and engagement.
   - [View profile](https://www.capterra.com.sg/software/1075162/Leaptree-Optimize)
   - [Compare vs Verint Automated Quality Management](https://www.capterra.com.sg/compare/104168/1075162/impact-360/vs/Leaptree-Optimize)
2. **Playvox** — 4.8/5 (109 reviews) — Boost contact center efficiency with Playvox WEM. Streamline operations, automate feedback with Playvox QM and monitor KPIs for success
   - [View profile](https://www.capterra.com.sg/software/164542/playvox)
   - [Compare vs Verint Automated Quality Management](https://www.capterra.com.sg/compare/104168/164542/impact-360/vs/playvox)
3. **VQ Online** — 4.7/5 (18 reviews) — An easy-to-use quality assurance tool for 50 to 5000+ agents. Real-time reporting. Flexible and cost-effective.
   - [View profile](https://www.capterra.com.sg/software/1019817/vq-online)
   - [Compare vs Verint Automated Quality Management](https://www.capterra.com.sg/compare/104168/1019817/impact-360/vs/vq-online)
4. **Medallia Agent Connect** — 4.9/5 (18 reviews) — Medallia Agent Connect brings customer feedback, QA \& coaching together to drive agent engagement, performance \& customer satisfaction.
   - [View profile](https://www.capterra.com.sg/software/181460/stella-connect)
   - [Compare vs Verint Automated Quality Management](https://www.capterra.com.sg/compare/104168/181460/impact-360/vs/stella-connect)
5. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs Verint Automated Quality Management](https://www.capterra.com.sg/compare/104168/134775/impact-360/vs/incontact-call-center-software)
6. **Avaya Cloud Office** — 4.2/5 (45 reviews) — Communications and collaboration solution that helps businesses manage auto attendants, dialing, conferencing \& more.
   - [View profile](https://www.capterra.com.sg/software/212483/avaya-ip-office)
   - [Compare vs Verint Automated Quality Management](https://www.capterra.com.sg/compare/104168/212483/impact-360/vs/avaya-ip-office)
7. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is an fully integrated workforce optimization solution for a comprehensive customer engagement strategy.
   - [View profile](https://www.capterra.com.sg/software/110588/calabrio-one-suite)
   - [Compare vs Verint Automated Quality Management](https://www.capterra.com.sg/compare/104168/110588/impact-360/vs/calabrio-one-suite)
8. **Zendesk QA** — 4.9/5 (23 reviews) — Zendesk QA is a quality assurance solution that helps companies solidify customer relationships through excellent CX.
   - [View profile](https://www.capterra.com.sg/software/180104/klaus)
   - [Compare vs Verint Automated Quality Management](https://www.capterra.com.sg/compare/104168/180104/impact-360/vs/klaus)
9. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs Verint Automated Quality Management](https://www.capterra.com.sg/compare/21409/104168/genesys-cloud/vs/impact-360)
10. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
    - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
    - [Compare vs Verint Automated Quality Management](https://www.capterra.com.sg/compare/102188/104168/liveagent/vs/impact-360)
11. **Klearcom** — 4.8/5 (11 reviews) — Experience real-time toll and toll-free number testing with Klearcom’s single-test SaaS platform, fixed line/GSM, no installation.
    - [View profile](https://www.capterra.com.sg/software/1066714/klearcom)
    - [Compare vs Verint Automated Quality Management](https://www.capterra.com.sg/compare/104168/1066714/impact-360/vs/klearcom)
12. **Five9** — 4.2/5 (481 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
    - [View profile](https://www.capterra.com.sg/software/132405/five9)
    - [Compare vs Verint Automated Quality Management](https://www.capterra.com.sg/compare/104168/132405/impact-360/vs/five9)
13. **Insightful** — 4.8/5 (156 reviews) — Simple, affordable, and reliable. Insightful has everything you need to improve your team’s productivity
    - [View profile](https://www.capterra.com.sg/software/142813/workpuls)
    - [Compare vs Verint Automated Quality Management](https://www.capterra.com.sg/compare/104168/142813/impact-360/vs/workpuls)
14. **Checkit** (0 reviews) — Checkit harmonizes strategy, sensors, and software, enabling frontline teams to drive bottom-line benefits for operational leaders.
    - [View profile](https://www.capterra.com.sg/software/178590/checkit)
    - [Compare vs Verint Automated Quality Management](https://www.capterra.com.sg/compare/104168/178590/impact-360/vs/checkit)
15. **FactoryTalk View** — 4.5/5 (19 reviews) — FactoryTalk View is HMI software offering an accurate view of operations for monitoring and controlling server-based multi-user apps.
    - [View profile](https://www.capterra.com.sg/software/9590/factorytalk)
    - [Compare vs Verint Automated Quality Management](https://www.capterra.com.sg/compare/9590/104168/factorytalk/vs/impact-360)

## Related Categories

- [Quality Management Software](https://www.capterra.com.sg/directory/30099/quality-management/software)
- [Compliance Software](https://www.capterra.com.sg/directory/30110/compliance/software)
- [Contact Centre Quality Assurance Software](https://www.capterra.com.sg/directory/33415/contact-center-quality-assurance/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/104168/impact-360)
- [View Product Profile](https://www.capterra.com.sg/software/104168/impact-360)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/104168/impact-360> |
| de-AT | <https://www.capterra.at/alternatives/104168/impact-360> |
| de-CH | <https://www.capterra.ch/alternatives/104168/impact-360> |
| en | <https://www.capterra.com/p/104168/Impact-360/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/104168/impact-360> |
| en-AU | <https://www.capterra.com.au/alternatives/104168/impact-360> |
| en-CA | <https://www.capterra.ca/alternatives/104168/impact-360> |
| en-GB | <https://www.capterra.co.uk/alternatives/104168/impact-360> |
| en-IE | <https://www.capterra.ie/alternatives/104168/impact-360> |
| en-IL | <https://www.capterra.co.il/alternatives/104168/impact-360> |
| en-IN | <https://www.capterra.in/alternatives/104168/impact-360> |
| en-NZ | <https://www.capterra.co.nz/alternatives/104168/impact-360> |
| en-SG | <https://www.capterra.com.sg/alternatives/104168/impact-360> |
| en-ZA | <https://www.capterra.co.za/alternatives/104168/impact-360> |
| es | <https://www.capterra.es/alternatives/104168/impact-360> |
| es-AR | <https://www.capterra.com.ar/alternatives/104168/impact-360> |
| es-CL | <https://www.capterra.cl/alternatives/104168/impact-360> |
| es-CO | <https://www.capterra.co/alternatives/104168/impact-360> |
| es-CR | <https://www.capterra.co.cr/alternatives/104168/impact-360> |
| es-DO | <https://www.capterra.do/alternatives/104168/impact-360> |
| es-EC | <https://www.capterra.ec/alternatives/104168/impact-360> |
| es-MX | <https://www.capterra.mx/alternatives/104168/impact-360> |
| es-PA | <https://www.capterra.com.pa/alternatives/104168/impact-360> |
| es-PE | <https://www.capterra.pe/alternatives/104168/impact-360> |
| fr | <https://www.capterra.fr/alternatives/104168/impact-360> |
| fr-BE | <https://fr.capterra.be/alternatives/104168/impact-360> |
| fr-CA | <https://fr.capterra.ca/alternatives/104168/impact-360> |
| fr-LU | <https://www.capterra.lu/alternatives/104168/impact-360> |

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