---
description: Get detailed information about Virtual Agent and how it can help you meet your business needs. Learn more about Virtual Agent price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Virtual Agent Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Virtual Agent](/software/1036617/virtual-agent) > [Virtual Agent Alternatives](https://www.capterra.com.sg/alternatives/1036617/virtual-agent)

# Alternatives to Virtual Agent

Canonical: https://www.capterra.com.sg/alternatives/1036617/virtual-agent

> Explore the top alternatives to Virtual Agent. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Tidio** — 4.7/5 (590 reviews) — Use the simple drag-and-drop visual chatbot builder to create automation flows. Resolve up to 64% of the tickets with conversational AI
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Virtual Agent](https://www.capterra.com.sg/compare/144040/1036617/tidio-chat/vs/virtual-agent)
2. **Cognigy.AI** — 4.8/5 (23 reviews) — NiCE Cognigy delivers Agentic AI for enterprise contact centers to deliver instant, multilingual, hyper-personalized customer service.
   - [View profile](https://www.capterra.com.sg/software/176610/cognigy-ai)
   - [Compare vs Virtual Agent](https://www.capterra.com.sg/compare/176610/1036617/cognigy-ai/vs/virtual-agent)
3. **Ada** — 4.7/5 (15 reviews) — Cloud-based customer service platform that deploys AI agents to resolve inquiries across voice, chat, email, SMS, WhatsApp, and more.
   - [View profile](https://www.capterra.com.sg/software/164470/ada-support)
   - [Compare vs Virtual Agent](https://www.capterra.com.sg/compare/164470/1036617/ada-support/vs/virtual-agent)
4. **Synthflow AI Receptionist** (0 reviews) — Conversational AI solution that helps businesses book appointments, manage concurrent calls, and more using AI-enabled tools.
   - [View profile](https://www.capterra.com.sg/software/1073211/Synthflow-AI-Receptionist)
   - [Compare vs Virtual Agent](https://www.capterra.com.sg/compare/1036617/1073211/virtual-agent/vs/Synthflow-AI-Receptionist)
5. **Chatsi** — 5.0/5 (2 reviews) — An AI-powered sales assistant designed to bring the in-store experience online, providing recommendations and real-time support.
   - [View profile](https://www.capterra.com.sg/software/1069679/Chatsi)
   - [Compare vs Virtual Agent](https://www.capterra.com.sg/compare/1036617/1069679/virtual-agent/vs/Chatsi)
6. **Vozy** — 4.0/5 (7 reviews) — We're a digital contact center platform improving company-client relations through AI-driven multichannel solutions.
   - [View profile](https://www.capterra.com.sg/software/170736/vozy)
   - [Compare vs Virtual Agent](https://www.capterra.com.sg/compare/170736/1036617/vozy/vs/virtual-agent)
7. **Twixor** — 5.0/5 (2 reviews) — Elevating CX with GenAI \& NLP on messaging platforms with 25%+ conversion, \& 80%+ brand engagement. Trusted by 400+ global clients.
   - [View profile](https://www.capterra.com.sg/software/199970/twixor-encaps)
   - [Compare vs Virtual Agent](https://www.capterra.com.sg/compare/199970/1036617/twixor-encaps/vs/virtual-agent)
8. **Enterprise Bot** — 4.5/5 (10 reviews) — We provide a cost-effective AI-powered chatbot solution that can be deployed across multiple verticals in a period of just 4 weeks.
   - [View profile](https://www.capterra.com.sg/software/188017/chatbot2go)
   - [Compare vs Virtual Agent](https://www.capterra.com.sg/compare/188017/1036617/chatbot2go/vs/virtual-agent)
9. **Inxide** — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way
   - [View profile](https://www.capterra.com.sg/software/1019488/inx-app)
   - [Compare vs Virtual Agent](https://www.capterra.com.sg/compare/1019488/1036617/inx-app/vs/virtual-agent)
10. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud-based contact center platform that manages voice, chat, email, SMS, and social media interactions with built-in workforce.
    - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
    - [Compare vs Virtual Agent](https://www.capterra.com.sg/compare/21409/1036617/genesys-cloud/vs/virtual-agent)
11. **Fin** — 4.6/5 (18 reviews) — Fin is a single Customer Agent that can take on different roles, depending on what the conversation needs. Fin can handle sales, servic
    - [View profile](https://www.capterra.com.sg/software/1077853/Fin)
    - [Compare vs Virtual Agent](https://www.capterra.com.sg/compare/1036617/1077853/virtual-agent/vs/Fin)
12. **Boost.AI** — 4.8/5 (23 reviews) — No-code platform for building customizable AI-powered chatbots that deliver 24/7 service and intelligently adapt to customer needs. No-
    - [View profile](https://www.capterra.com.sg/software/184561/boost-ai)
    - [Compare vs Virtual Agent](https://www.capterra.com.sg/compare/184561/1036617/boost-ai/vs/virtual-agent)
13. **Mindset AI** — 4.9/5 (15 reviews) — Search — Ask — Do. AI Agent Chatbots That Make Your Content Shine \& Engage Users. Trusted by SaaS Platforms Worldwide.
    - [View profile](https://www.capterra.com.sg/software/1073648/Mindset-AI)
    - [Compare vs Virtual Agent](https://www.capterra.com.sg/compare/1036617/1073648/virtual-agent/vs/Mindset-AI)
14. **Cresta** — 5.0/5 (2 reviews) — Build chatbots that learn from top-agents with Cresta’s state-of-the-art NLU and Conversation Design Experts
    - [View profile](https://www.capterra.com.sg/software/202635/cresta)
    - [Compare vs Virtual Agent](https://www.capterra.com.sg/compare/202635/1036617/cresta/vs/virtual-agent)
15. **My AskAI** — 4.5/5 (82 reviews) — An affordable AI customer service agent in your existing help desk to deflect 75% of your support tickets.
    - [View profile](https://www.capterra.com.sg/software/1045517/my-askai)
    - [Compare vs Virtual Agent](https://www.capterra.com.sg/compare/1036617/1045517/virtual-agent/vs/my-askai)

## Related Categories

- [Chatbot Software](https://www.capterra.com.sg/directory/32448/chatbot/software)
- [Virtual Assistant Software](https://www.capterra.com.sg/directory/33535/virtual-assistant/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.com.sg/directory/30938/artificial-intelligence/software)
- [AI Agents for Customer Support](https://www.capterra.com.sg/directory/34696/ai-agents-for-customer-support/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1036617/virtual-agent)
- [View Product Profile](https://www.capterra.com.sg/software/1036617/virtual-agent)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/274833/Virtual-Agent/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1036617/virtual-agent> |
| en-AU | <https://www.capterra.com.au/alternatives/1036617/virtual-agent> |
| en-CA | <https://www.capterra.ca/alternatives/1036617/virtual-agent> |
| en-GB | <https://www.capterra.co.uk/alternatives/1036617/virtual-agent> |
| en-IE | <https://www.capterra.ie/alternatives/1036617/virtual-agent> |
| en-IL | <https://www.capterra.co.il/alternatives/1036617/virtual-agent> |
| en-IN | <https://www.capterra.in/alternatives/1036617/virtual-agent> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1036617/virtual-agent> |
| en-SG | <https://www.capterra.com.sg/alternatives/1036617/virtual-agent> |
| en-ZA | <https://www.capterra.co.za/alternatives/1036617/virtual-agent> |

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