---
description: Get detailed information about Live Agent and how it can help you meet your business needs. Learn more about Live Agent price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Live Agent Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Live Agent](/software/1036615/live-agent) > [Live Agent Alternatives](https://www.capterra.com.sg/alternatives/1036615/live-agent)

# Alternatives to Live Agent

Canonical: https://www.capterra.com.sg/alternatives/1036615/live-agent

> Explore the top alternatives to Live Agent. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3487 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Live Agent](https://www.capterra.com.sg/compare/124981/1036615/freshdesk/vs/live-agent)
2. **Salesforce Sales Cloud** — 4.4/5 (18812 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.com.sg/software/61368/salesforce)
   - [Compare vs Live Agent](https://www.capterra.com.sg/compare/61368/1036615/salesforce/vs/live-agent)
3. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk offers industry leading live chat software that¿s quick to implement and easy to use.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Live Agent](https://www.capterra.com.sg/compare/164283/1036615/zendesk/vs/live-agent)
4. **LiveChat** — 4.6/5 (1728 reviews) — LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs Live Agent](https://www.capterra.com.sg/compare/62194/1036615/livechat/vs/live-agent)
5. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Live Agent](https://www.capterra.com.sg/compare/102188/1036615/liveagent/vs/live-agent)
6. **Milvus** — 4.8/5 (298 reviews) — A unified Help Desk, Service Desk, and IT management platform integrating omnichannel support, smart inventory, and AI for MSPs and IT
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs Live Agent](https://www.capterra.com.sg/compare/202528/1036615/milvus/vs/live-agent)
7. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk.com is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.com.sg/software/185973/helpdesk)
   - [Compare vs Live Agent](https://www.capterra.com.sg/compare/185973/1036615/helpdesk/vs/live-agent)
8. **Tidio** — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Live Agent](https://www.capterra.com.sg/compare/144040/1036615/tidio-chat/vs/live-agent)
9. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a web-based customer service software equipped with an embeddable AI-powered chat widget for your website and app.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Live Agent](https://www.capterra.com.sg/compare/169505/1036615/zoho-desk/vs/live-agent)
10. **Superchat** — 4.8/5 (316 reviews) — Superchat gives businesses an easy way to communicate with customers and to create unique customer experiences.
    - [View profile](https://www.capterra.com.sg/software/210968/superchat)
    - [Compare vs Live Agent](https://www.capterra.com.sg/compare/210968/1036615/superchat/vs/live-agent)
11. **Zoho Assist** — 4.7/5 (1496 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.com.sg/software/181775/zoho-assist)
    - [Compare vs Live Agent](https://www.capterra.com.sg/compare/181775/1036615/zoho-assist/vs/live-agent)
12. **Sobot Nexus** — 4.9/5 (118 reviews) — Sobot Nexus is the AI-first platform that unifies 10+ channels, customer context, live chat, ticketing, call center, and WhatsApp API.
    - [View profile](https://www.capterra.com.sg/software/1072329/Sobot)
    - [Compare vs Live Agent](https://www.capterra.com.sg/compare/1036615/1072329/live-agent/vs/Sobot)
13. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
    - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
    - [Compare vs Live Agent](https://www.capterra.com.sg/compare/136189/1036615/salesforce/vs/live-agent)
14. **Gladly** — 4.8/5 (140 reviews) — Live chat that keeps the full conversation in view—no tickets, no silos, just fast, personal support in real time.
    - [View profile](https://www.capterra.com.sg/software/156723/gladly)
    - [Compare vs Live Agent](https://www.capterra.com.sg/compare/156723/1036615/gladly/vs/live-agent)
15. **Dynamics 365** — 4.4/5 (5860 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
    - [View profile](https://www.capterra.com.sg/software/157279/dynamics-365)
    - [Compare vs Live Agent](https://www.capterra.com.sg/compare/157279/1036615/dynamics-365/vs/live-agent)

## Related Categories

- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1036615/live-agent)
- [View Product Profile](https://www.capterra.com.sg/software/1036615/live-agent)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/274831/Live-Agent/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1036615/live-agent> |
| en-AU | <https://www.capterra.com.au/alternatives/1036615/live-agent> |
| en-CA | <https://www.capterra.ca/alternatives/1036615/live-agent> |
| en-GB | <https://www.capterra.co.uk/alternatives/1036615/live-agent> |
| en-IE | <https://www.capterra.ie/alternatives/1036615/live-agent> |
| en-IL | <https://www.capterra.co.il/alternatives/1036615/live-agent> |
| en-IN | <https://www.capterra.in/alternatives/1036615/live-agent> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1036615/live-agent> |
| en-SG | <https://www.capterra.com.sg/alternatives/1036615/live-agent> |
| en-ZA | <https://www.capterra.co.za/alternatives/1036615/live-agent> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Live Agent","description":"See our list of Live Agent alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/1036615/live-agent","about":{"@id":"https://www.capterra.com.sg/alternatives/1036615/live-agent#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/1036615/live-agent#breadcrumblist"},"@id":"https://www.capterra.com.sg/alternatives/1036615/live-agent#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/1036615/live-agent#software"},"publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.capterra.com.sg/#website"}},{"name":"Live Agent","url":"https://www.capterra.com.sg/software/1036615/live-agent","@id":"https://www.capterra.com.sg/software/1036615/live-agent#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":6,"ratingValue":4.5}},{"@id":"https://www.capterra.com.sg/alternatives/1036615/live-agent#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"Live Agent","position":3,"item":"/software/1036615/live-agent","@type":"ListItem"},{"name":"Live Agent Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/1036615/live-agent","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Live Agent Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@id":"https://www.capterra.com.sg/alternatives/1036615/live-agent#itemlist","@type":"ItemList","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.capterra.com.sg/software/124981/freshdesk","@type":"ListItem"},{"name":"Salesforce Sales Cloud","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f11ea590-5812-4ce0-a108-3837d065513d.png","url":"https://www.capterra.com.sg/software/61368/salesforce","@type":"ListItem"},{"name":"Zendesk Suite","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.com.sg/software/164283/zendesk","@type":"ListItem"},{"name":"LiveChat","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.com.sg/software/62194/livechat","@type":"ListItem"},{"name":"LiveAgent","position":5,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"Milvus","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.capterra.com.sg/software/202528/milvus","@type":"ListItem"},{"name":"HelpDesk","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/530d447b-5555-4e1c-b09d-e4dcf17dbec2.png","url":"https://www.capterra.com.sg/software/185973/helpdesk","@type":"ListItem"},{"name":"Tidio","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.com.sg/software/144040/tidio-chat","@type":"ListItem"},{"name":"Zoho Desk","position":9,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.capterra.com.sg/software/169505/zoho-desk","@type":"ListItem"},{"name":"Superchat","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ea6b7f5-5aff-4f37-9f16-8dad13fd09bd.png","url":"https://www.capterra.com.sg/software/210968/superchat","@type":"ListItem"},{"name":"Zoho Assist","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f6275ea1-8489-4f86-a030-526d3e2ae20e.jpeg","url":"https://www.capterra.com.sg/software/181775/zoho-assist","@type":"ListItem"},{"name":"Sobot Nexus","position":12,"image":"https://images.g2crowd.com/uploads/product/image/95f212905cfe2d1eea63c56227a89024/sobot-nexus.png","url":"https://www.capterra.com.sg/software/1072329/Sobot","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.com.sg/software/136189/salesforce","@type":"ListItem"},{"name":"Gladly","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.capterra.com.sg/software/156723/gladly","@type":"ListItem"},{"name":"Dynamics 365","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5d35bcd-e674-49ae-b851-7c2579a7969f.jpeg","url":"https://www.capterra.com.sg/software/157279/dynamics-365","@type":"ListItem"}],"numberOfItems":15}
</script>