---
description: Get detailed information about ID Cloud and how it can help you meet your business needs. Learn more about ID Cloud price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ID Cloud Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [ID Cloud](/software/1035532/id-cloud) > [ID Cloud Alternatives](https://www.capterra.com.sg/alternatives/1035532/id-cloud)

# Alternatives to ID Cloud

Canonical: https://www.capterra.com.sg/alternatives/1035532/id-cloud

> Explore the top alternatives to ID Cloud. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (881 reviews) — 100% Cloud voice, video, chat, text and call using mobile and web apps. Unlimited calls, virtual landline \& mobile numbers and more...
   - [View profile](https://www.capterra.com.sg/software/169627/ringover)
   - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/169627/1035532/ringover/vs/id-cloud)
2. **Sobot** — 4.9/5 (106 reviews) — Sobot offers a versatile platform that includes chatbot, live chat, voice support, ticketing systems, and the WhatsApp Business API.
   - [View profile](https://www.capterra.com.sg/software/1072329/Sobot)
   - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/1035532/1072329/id-cloud/vs/Sobot)
3. **LiveAgent** — 4.7/5 (1786 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/102188/1035532/liveagent/vs/id-cloud)
4. **Amazon Connect** — 4.5/5 (94 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/1017140/amazon-connect)
   - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/1017140/1035532/amazon-connect/vs/id-cloud)
5. **HoduCC** — 4.6/5 (95 reviews) — HoduCC Contact Center Software offers a comprehensive range of powerful addon module designed to enhance your contact center operatios.
   - [View profile](https://www.capterra.com.sg/software/156136/hoducc)
   - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/156136/1035532/hoducc/vs/id-cloud)
6. **CallHippo** — 4.4/5 (686 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.com.sg/software/159578/callhippo)
   - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/159578/1035532/callhippo/vs/id-cloud)
7. **XCALLY** — 4.8/5 (130 reviews) — XCALLY is an innovative omnichannel communication solution designed to manage Customers’ relationship in a simple way.
   - [View profile](https://www.capterra.com.sg/software/136894/xcally)
   - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/136894/1035532/xcally/vs/id-cloud)
8. **uContact** — 4.5/5 (81 reviews) — Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more\!\!
   - [View profile](https://www.capterra.com.sg/software/115213/ucontact)
   - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/115213/1035532/ucontact/vs/id-cloud)
9. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/134775/1035532/incontact-call-center-software/vs/id-cloud)
10. **Convoso** — 4.5/5 (395 reviews) — With 20 years exp., placing 1Bn+ monthly calls, Convoso delivers the highest contact \& connect rate. 20% off annual plans\!
    - [View profile](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer)
    - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/76768/1035532/cloud-predictive-dialer/vs/id-cloud)
11. **Genesys Cloud CX** — 4.3/5 (264 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
    - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
    - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/21409/1035532/genesys-cloud/vs/id-cloud)
12. **8x8 Contact Center** — 4.3/5 (47 reviews) — 8x8 Contact Center keeps you connected to your customers from anywhere, at any time, with a 99.999% SLA.
    - [View profile](https://www.capterra.com.sg/software/161523/contactnow)
    - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/161523/1035532/contactnow/vs/id-cloud)
13. **Gladly** — 4.8/5 (139 reviews) — Gladly is a modern contact center platform with built-in AI, voice, \& omnichannel tools that empower agents and scale personal support.
    - [View profile](https://www.capterra.com.sg/software/156723/gladly)
    - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/156723/1035532/gladly/vs/id-cloud)
14. **Five9** — 4.2/5 (484 reviews) — Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
    - [View profile](https://www.capterra.com.sg/software/132405/five9)
    - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/132405/1035532/five9/vs/id-cloud)
15. **3CX** — 4.4/5 (467 reviews) — 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry.
    - [View profile](https://www.capterra.com.sg/software/158704/3cx)
    - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/158704/1035532/3cx/vs/id-cloud)

## Related Categories

- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1035532/id-cloud)
- [View Product Profile](https://www.capterra.com.sg/software/1035532/id-cloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/267404/ID-Cloud/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1035532/id-cloud> |
| en-AU | <https://www.capterra.com.au/alternatives/1035532/id-cloud> |
| en-CA | <https://www.capterra.ca/alternatives/1035532/id-cloud> |
| en-GB | <https://www.capterra.co.uk/alternatives/1035532/id-cloud> |
| en-IE | <https://www.capterra.ie/alternatives/1035532/id-cloud> |
| en-IL | <https://www.capterra.co.il/alternatives/1035532/id-cloud> |
| en-IN | <https://www.capterra.in/alternatives/1035532/id-cloud> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1035532/id-cloud> |
| en-SG | <https://www.capterra.com.sg/alternatives/1035532/id-cloud> |
| en-ZA | <https://www.capterra.co.za/alternatives/1035532/id-cloud> |

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