---
description: Get detailed information about ID Cloud and how it can help you meet your business needs. Learn more about ID Cloud price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ID Cloud Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [ID Cloud](/software/1035532/id-cloud) > [ID Cloud Alternatives](https://www.capterra.com.sg/alternatives/1035532/id-cloud)

# Alternatives to ID Cloud

Canonical: https://www.capterra.com.sg/alternatives/1035532/id-cloud

> Explore the top alternatives to ID Cloud. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (871 reviews) — 100% Cloud voice, video, chat, text and call using mobile and web apps. Unlimited calls, virtual landline \& mobile numbers and more...
   - [View profile](https://www.capterra.com.sg/software/169627/ringover)
   - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/169627/1035532/ringover/vs/id-cloud)
2. **Convoso** — 4.5/5 (387 reviews) — With 20 years exp., placing 1Bn+ monthly calls, Convoso delivers the highest contact \& connect rate. 20% off annual plans\!
   - [View profile](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer)
   - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/76768/1035532/cloud-predictive-dialer/vs/id-cloud)
3. **DialedIn CCaaS** — 4.8/5 (324 reviews) — Our call center software boosts efficiency with predictive dialers, intelligent routing, multi-CRM integration and real-time analytics.
   - [View profile](https://www.capterra.com.sg/software/29589/callcenternow)
   - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/29589/1035532/callcenternow/vs/id-cloud)
4. **LiveAgent** — 4.7/5 (1782 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/102188/1035532/liveagent/vs/id-cloud)
5. **Nextiva** — 4.6/5 (916 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
   - [View profile](https://www.capterra.com.sg/software/175788/nextiva)
   - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/175788/1035532/nextiva/vs/id-cloud)
6. **CallHippo** — 4.4/5 (681 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.com.sg/software/159578/callhippo)
   - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/159578/1035532/callhippo/vs/id-cloud)
7. **Readymode** — 4.6/5 (142 reviews) — Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates.
   - [View profile](https://www.capterra.com.sg/software/136728/Readymode)
   - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/136728/1035532/Readymode/vs/id-cloud)
8. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/164283/1035532/zendesk/vs/id-cloud)
9. **Wildix** — 4.7/5 (209 reviews) — Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.
   - [View profile](https://www.capterra.com.sg/software/218251/wildix)
   - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/218251/1035532/wildix/vs/id-cloud)
10. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is an fully integrated workforce optimization solution for a comprehensive customer engagement strategy.
    - [View profile](https://www.capterra.com.sg/software/110588/calabrio-one-suite)
    - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/110588/1035532/calabrio-one-suite/vs/id-cloud)
11. **Amazon Connect** — 4.5/5 (93 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
    - [View profile](https://www.capterra.com.sg/software/1017140/amazon-connect)
    - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/1017140/1035532/amazon-connect/vs/id-cloud)
12. **XCALLY** — 4.8/5 (130 reviews) — XCALLY is an innovative omnichannel communication solution designed to manage Customers’ relationship in a simple way.
    - [View profile](https://www.capterra.com.sg/software/136894/xcally)
    - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/136894/1035532/xcally/vs/id-cloud)
13. **Aircall** — 4.2/5 (460 reviews) — Aircall is a solution that unifies customer channels, automates tasks, and offers insights to enhance sales and support operations.
    - [View profile](https://www.capterra.com.sg/software/144486/aircall)
    - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/144486/1035532/aircall/vs/id-cloud)
14. **Gladly** — 4.8/5 (139 reviews) — Gladly is a modern contact center platform with built-in AI, voice, \& omnichannel tools that empower agents and scale personal support.
    - [View profile](https://www.capterra.com.sg/software/156723/gladly)
    - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/156723/1035532/gladly/vs/id-cloud)
15. **Webex Suite** — 4.4/5 (7402 reviews) — Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform.
    - [View profile](https://www.capterra.com.sg/software/733/webex)
    - [Compare vs ID Cloud](https://www.capterra.com.sg/compare/733/1035532/webex/vs/id-cloud)

## Related Categories

- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1035532/id-cloud)
- [View Product Profile](https://www.capterra.com.sg/software/1035532/id-cloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/267404/ID-Cloud/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1035532/id-cloud> |
| en-AU | <https://www.capterra.com.au/alternatives/1035532/id-cloud> |
| en-CA | <https://www.capterra.ca/alternatives/1035532/id-cloud> |
| en-GB | <https://www.capterra.co.uk/alternatives/1035532/id-cloud> |
| en-IE | <https://www.capterra.ie/alternatives/1035532/id-cloud> |
| en-IL | <https://www.capterra.co.il/alternatives/1035532/id-cloud> |
| en-IN | <https://www.capterra.in/alternatives/1035532/id-cloud> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1035532/id-cloud> |
| en-SG | <https://www.capterra.com.sg/alternatives/1035532/id-cloud> |
| en-ZA | <https://www.capterra.co.za/alternatives/1035532/id-cloud> |

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