---
description: Get detailed information about BoldDesk and how it can help you meet your business needs. Learn more about BoldDesk price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BoldDesk Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [BoldDesk](/software/1032611/bolddesk) > [BoldDesk Alternatives](https://www.capterra.com.sg/alternatives/1032611/bolddesk)

# Alternatives to BoldDesk

Canonical: https://www.capterra.com.sg/alternatives/1032611/bolddesk

> Explore the top alternatives to BoldDesk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/124981/1032611/freshdesk/vs/bolddesk)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk offers industry leading live chat software that¿s quick to implement and easy to use.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/164283/1032611/zendesk/vs/bolddesk)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/102188/1032611/liveagent/vs/bolddesk)
4. **Milvus** — 4.8/5 (298 reviews) — A unified Help Desk, Service Desk, and IT management platform integrating omnichannel support, smart inventory, and AI for MSPs and IT
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/202528/1032611/milvus/vs/bolddesk)
5. **Freshservice** — 4.6/5 (803 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/132997/1032611/freshservice/vs/bolddesk)
6. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk is a web-based customer service software equipped with an embeddable AI-powered chat widget for your website and app.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/169505/1032611/zoho-desk/vs/bolddesk)
7. **LiveChat** — 4.6/5 (1728 reviews) — LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/62194/1032611/livechat/vs/bolddesk)
8. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world.
   - [View profile](https://www.capterra.com.sg/software/86962/bomgar)
   - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/86962/1032611/bomgar/vs/bolddesk)
9. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/138769/1032611/jira-service-management/vs/bolddesk)
10. **Tidio** — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
    - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
    - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/144040/1032611/tidio-chat/vs/bolddesk)
11. **SysAid** — 4.5/5 (523 reviews) — AI that gets IT work done, not just answers questions. SysAid resolves incidents, fulfills requests, and acts on its own.
    - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
    - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/107225/1032611/sysaid/vs/bolddesk)
12. **Raiseaticket** — 4.7/5 (48 reviews) — The cloud-based free helpdesk solution that's powerful, insightful and easy to use - free to keep, with no trial period and no expiry.
    - [View profile](https://www.capterra.com.sg/software/182383/raiseaticket)
    - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/182383/1032611/raiseaticket/vs/bolddesk)
13. **ServiceNow** — 4.5/5 (361 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
    - [View profile](https://www.capterra.com.sg/software/152871/servicenow)
    - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/152871/1032611/servicenow/vs/bolddesk)
14. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk.com is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
    - [View profile](https://www.capterra.com.sg/software/185973/helpdesk)
    - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/185973/1032611/helpdesk/vs/bolddesk)
15. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
    - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
    - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/136189/1032611/salesforce/vs/bolddesk)

## Related Categories

- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)
- [Knowledge Base Software](https://www.capterra.com.sg/directory/32454/knowledge-base/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Complaint Management Software](https://www.capterra.com.sg/directory/30674/complaint-management/software)
- [AI Agents for Customer Support](https://www.capterra.com.sg/directory/34696/ai-agents-for-customer-support/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1032611/bolddesk)
- [View Product Profile](https://www.capterra.com.sg/software/1032611/bolddesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/255105/BoldDesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1032611/bolddesk> |
| en-AU | <https://www.capterra.com.au/alternatives/1032611/bolddesk> |
| en-CA | <https://www.capterra.ca/alternatives/1032611/bolddesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/1032611/bolddesk> |
| en-IE | <https://www.capterra.ie/alternatives/1032611/bolddesk> |
| en-IL | <https://www.capterra.co.il/alternatives/1032611/bolddesk> |
| en-IN | <https://www.capterra.in/alternatives/1032611/bolddesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1032611/bolddesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/1032611/bolddesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/1032611/bolddesk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"BoldDesk","description":"See our list of BoldDesk alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/1032611/bolddesk","about":{"@id":"https://www.capterra.com.sg/alternatives/1032611/bolddesk#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/1032611/bolddesk#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/alternatives/1032611/bolddesk#webpage","isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/1032611/bolddesk#software"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"BoldDesk","url":"https://www.capterra.com.sg/software/1032611/bolddesk","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/1032611/bolddesk#software","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1,"ratingValue":5.0},"offers":{"price":"0","@type":"Offer"}},{"@type":"BreadcrumbList","@id":"https://www.capterra.com.sg/alternatives/1032611/bolddesk#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"BoldDesk","position":3,"item":"/software/1032611/bolddesk","@type":"ListItem"},{"name":"BoldDesk Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/1032611/bolddesk","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"BoldDesk Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.capterra.com.sg/alternatives/1032611/bolddesk#itemlist","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.capterra.com.sg/software/124981/freshdesk","@type":"ListItem"},{"name":"Zendesk Suite","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.com.sg/software/164283/zendesk","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"Milvus","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.capterra.com.sg/software/202528/milvus","@type":"ListItem"},{"name":"Freshservice","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.com.sg/software/132997/freshservice","@type":"ListItem"},{"name":"Zoho Desk","position":6,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.capterra.com.sg/software/169505/zoho-desk","@type":"ListItem"},{"name":"LiveChat","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.com.sg/software/62194/livechat","@type":"ListItem"},{"name":"BeyondTrust Remote Support","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96ec7354-2381-41f5-acf5-2d4b7ca212aa.png","url":"https://www.capterra.com.sg/software/86962/bomgar","@type":"ListItem"},{"name":"JIRA Service Management","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.com.sg/software/138769/jira-service-management","@type":"ListItem"},{"name":"Tidio","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.com.sg/software/144040/tidio-chat","@type":"ListItem"},{"name":"SysAid","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4608c47-9028-4daa-af15-1f8931f8afb9.png","url":"https://www.capterra.com.sg/software/107225/sysaid","@type":"ListItem"},{"name":"Raiseaticket","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90c02991-bd93-4675-938c-abb9b1fc4ec0.jpeg","url":"https://www.capterra.com.sg/software/182383/raiseaticket","@type":"ListItem"},{"name":"ServiceNow","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.capterra.com.sg/software/152871/servicenow","@type":"ListItem"},{"name":"HelpDesk","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/530d447b-5555-4e1c-b09d-e4dcf17dbec2.png","url":"https://www.capterra.com.sg/software/185973/helpdesk","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.com.sg/software/136189/salesforce","@type":"ListItem"}],"numberOfItems":15}
</script>