---
description: Get detailed information about BoldDesk and how it can help you meet your business needs. Learn more about BoldDesk price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BoldDesk Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [BoldDesk](/software/1032611/bolddesk) > [BoldDesk Alternatives](https://www.capterra.com.sg/alternatives/1032611/bolddesk)

# Alternatives to BoldDesk

Canonical: https://www.capterra.com.sg/alternatives/1032611/bolddesk

> Explore the top alternatives to BoldDesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3427 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/124981/1032611/freshdesk/vs/bolddesk)
2. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk offers industry leading live chat software that¿s quick to implement and easy to use.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/164283/1032611/zendesk/vs/bolddesk)
3. **LiveAgent** — 4.7/5 (1782 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/102188/1032611/liveagent/vs/bolddesk)
4. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/202528/1032611/milvus/vs/bolddesk)
5. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is a web-based customer service software equipped with an embeddable AI-powered chat widget for your website and app.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/169505/1032611/zoho-desk/vs/bolddesk)
6. **LiveChat** — 4.6/5 (1723 reviews) — LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/62194/1032611/livechat/vs/bolddesk)
7. **Freshservice** — 4.5/5 (716 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/132997/1032611/freshservice/vs/bolddesk)
8. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/138769/1032611/jira-service-management/vs/bolddesk)
9. **BeyondTrust Remote Support** — 4.6/5 (2010 reviews) — BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world.
   - [View profile](https://www.capterra.com.sg/software/86962/bomgar)
   - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/86962/1032611/bomgar/vs/bolddesk)
10. **SysAid** — 4.5/5 (519 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
    - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
    - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/107225/1032611/sysaid/vs/bolddesk)
11. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux.
    - [View profile](https://www.capterra.com.sg/software/177094/supremo-remote-desktop)
    - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/177094/1032611/supremo-remote-desktop/vs/bolddesk)
12. **Tidio** — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
    - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
    - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/144040/1032611/tidio-chat/vs/bolddesk)
13. **ServiceNow** — 4.5/5 (348 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
    - [View profile](https://www.capterra.com.sg/software/152871/servicenow)
    - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/152871/1032611/servicenow/vs/bolddesk)
14. **Raiseaticket** — 4.7/5 (46 reviews) — Raiseaticket is a free cloud-based help desk software that enables users to manage customer support tickets and service requests.
    - [View profile](https://www.capterra.com.sg/software/182383/raiseaticket)
    - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/182383/1032611/raiseaticket/vs/bolddesk)
15. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
    - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
    - [Compare vs BoldDesk](https://www.capterra.com.sg/compare/136189/1032611/salesforce/vs/bolddesk)

## Related Categories

- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [IT Ticketing Software](https://www.capterra.com.sg/directory/32623/it-ticketing-systems-software/software)
- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)
- [Knowledge Base Software](https://www.capterra.com.sg/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1032611/bolddesk)
- [View Product Profile](https://www.capterra.com.sg/software/1032611/bolddesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/255105/BoldDesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1032611/bolddesk> |
| en-AU | <https://www.capterra.com.au/alternatives/1032611/bolddesk> |
| en-CA | <https://www.capterra.ca/alternatives/1032611/bolddesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/1032611/bolddesk> |
| en-IE | <https://www.capterra.ie/alternatives/1032611/bolddesk> |
| en-IL | <https://www.capterra.co.il/alternatives/1032611/bolddesk> |
| en-IN | <https://www.capterra.in/alternatives/1032611/bolddesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1032611/bolddesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/1032611/bolddesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/1032611/bolddesk> |

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