---
description: Get detailed information about Nuance Contact Center AI and how it can help you meet your business needs. Learn more about Nuance Contact Center AI price, benefits, and disadvantages for businesses in Singapore.
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title: Nuance Contact Center AI Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Nuance Contact Center AI](/software/1029673/nuance-contact-center-ai) > [Nuance Contact Center AI Alternatives](https://www.capterra.com.sg/alternatives/1029673/nuance-contact-center-ai)

# Alternatives to Nuance Contact Center AI

Canonical: https://www.capterra.com.sg/alternatives/1029673/nuance-contact-center-ai

> Explore the top alternatives to Nuance Contact Center AI. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Sobot** — 4.9/5 (106 reviews) — Sobot offers a versatile platform that includes chatbot, live chat, voice support, ticketing systems, and the WhatsApp Business API.
   - [View profile](https://www.capterra.com.sg/software/1072329/Sobot)
   - [Compare vs Nuance Contact Center AI](https://www.capterra.com.sg/compare/1029673/1072329/nuance-contact-center-ai/vs/Sobot)
2. **Ringover** — 4.7/5 (881 reviews) — 100% Cloud voice, video, chat, text and call using mobile and web apps. Unlimited calls, virtual landline \&amp; mobile numbers and more...
   - [View profile](https://www.capterra.com.sg/software/169627/ringover)
   - [Compare vs Nuance Contact Center AI](https://www.capterra.com.sg/compare/169627/1029673/ringover/vs/nuance-contact-center-ai)
3. **LiveAgent** — 4.7/5 (1786 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Nuance Contact Center AI](https://www.capterra.com.sg/compare/102188/1029673/liveagent/vs/nuance-contact-center-ai)
4. **Amazon Connect** — 4.5/5 (94 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/1017140/amazon-connect)
   - [Compare vs Nuance Contact Center AI](https://www.capterra.com.sg/compare/1017140/1029673/amazon-connect/vs/nuance-contact-center-ai)
5. **HoduCC** — 4.6/5 (95 reviews) — HoduCC Contact Center Software offers a comprehensive range of powerful addon module designed to enhance your contact center operatios.
   - [View profile](https://www.capterra.com.sg/software/156136/hoducc)
   - [Compare vs Nuance Contact Center AI](https://www.capterra.com.sg/compare/156136/1029673/hoducc/vs/nuance-contact-center-ai)
6. **CallHippo** — 4.4/5 (686 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.com.sg/software/159578/callhippo)
   - [Compare vs Nuance Contact Center AI](https://www.capterra.com.sg/compare/159578/1029673/callhippo/vs/nuance-contact-center-ai)
7. **XCALLY** — 4.8/5 (130 reviews) — XCALLY is an innovative omnichannel communication solution designed to manage Customers’ relationship in a simple way.
   - [View profile](https://www.capterra.com.sg/software/136894/xcally)
   - [Compare vs Nuance Contact Center AI](https://www.capterra.com.sg/compare/136894/1029673/xcally/vs/nuance-contact-center-ai)
8. **uContact** — 4.5/5 (81 reviews) — Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more\!\!
   - [View profile](https://www.capterra.com.sg/software/115213/ucontact)
   - [Compare vs Nuance Contact Center AI](https://www.capterra.com.sg/compare/115213/1029673/ucontact/vs/nuance-contact-center-ai)
9. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs Nuance Contact Center AI](https://www.capterra.com.sg/compare/134775/1029673/incontact-call-center-software/vs/nuance-contact-center-ai)
10. **Convoso** — 4.5/5 (395 reviews) — With 20 years exp., placing 1Bn+ monthly calls, Convoso delivers the highest contact \&amp; connect rate. 20% off annual plans\!
    - [View profile](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer)
    - [Compare vs Nuance Contact Center AI](https://www.capterra.com.sg/compare/76768/1029673/cloud-predictive-dialer/vs/nuance-contact-center-ai)
11. **Genesys Cloud CX** — 4.3/5 (264 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
    - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
    - [Compare vs Nuance Contact Center AI](https://www.capterra.com.sg/compare/21409/1029673/genesys-cloud/vs/nuance-contact-center-ai)
12. **Superchat** — 4.8/5 (286 reviews) — The contact center combines the most important customer data in one place. Address, files, favorite channels and more at a glance.
    - [View profile](https://www.capterra.com.sg/software/210968/superchat)
    - [Compare vs Nuance Contact Center AI](https://www.capterra.com.sg/compare/210968/1029673/superchat/vs/nuance-contact-center-ai)
13. **8x8 Contact Center** — 4.3/5 (47 reviews) — 8x8 Contact Center keeps you connected to your customers from anywhere, at any time, with a 99.999% SLA.
    - [View profile](https://www.capterra.com.sg/software/161523/contactnow)
    - [Compare vs Nuance Contact Center AI](https://www.capterra.com.sg/compare/161523/1029673/contactnow/vs/nuance-contact-center-ai)
14. **Gladly** — 4.8/5 (139 reviews) — Gladly is a modern contact center platform with built-in AI, voice, \&amp; omnichannel tools that empower agents and scale personal support.
    - [View profile](https://www.capterra.com.sg/software/156723/gladly)
    - [Compare vs Nuance Contact Center AI](https://www.capterra.com.sg/compare/156723/1029673/gladly/vs/nuance-contact-center-ai)
15. **Five9** — 4.2/5 (484 reviews) — Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
    - [View profile](https://www.capterra.com.sg/software/132405/five9)
    - [Compare vs Nuance Contact Center AI](https://www.capterra.com.sg/compare/132405/1029673/five9/vs/nuance-contact-center-ai)

## Related Categories

- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1029673/nuance-contact-center-ai)
- [View Product Profile](https://www.capterra.com.sg/software/1029673/nuance-contact-center-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/251431/Nuance-Contact-Center-AI/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1029673/nuance-contact-center-ai> |
| en-AU | <https://www.capterra.com.au/alternatives/1029673/nuance-contact-center-ai> |
| en-CA | <https://www.capterra.ca/alternatives/1029673/nuance-contact-center-ai> |
| en-GB | <https://www.capterra.co.uk/alternatives/1029673/nuance-contact-center-ai> |
| en-IE | <https://www.capterra.ie/alternatives/1029673/nuance-contact-center-ai> |
| en-IL | <https://www.capterra.co.il/alternatives/1029673/nuance-contact-center-ai> |
| en-IN | <https://www.capterra.in/alternatives/1029673/nuance-contact-center-ai> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1029673/nuance-contact-center-ai> |
| en-SG | <https://www.capterra.com.sg/alternatives/1029673/nuance-contact-center-ai> |
| en-ZA | <https://www.capterra.co.za/alternatives/1029673/nuance-contact-center-ai> |

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