---
description: Get detailed information about Cisco Finesse and how it can help you meet your business needs. Learn more about Cisco Finesse price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cisco Finesse Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/33415/contact-center-quality-assurance/software) > [Cisco Finesse](/software/1029520/cisco-finesse) > [Cisco Finesse Alternatives](https://www.capterra.com.sg/alternatives/1029520/cisco-finesse)

# Alternatives to Cisco Finesse

Canonical: https://www.capterra.com.sg/alternatives/1029520/cisco-finesse

> Explore the top alternatives to Cisco Finesse. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2213 reviews) — Zoho Desk is a cloud-based omnichannel customer service software equipped with advanced contact center quality assurance capabilities.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Cisco Finesse](https://www.capterra.com.sg/compare/169505/1029520/zoho-desk/vs/cisco-finesse)
2. **Salesforce Sales Cloud** — 4.4/5 (18790 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.com.sg/software/61368/salesforce)
   - [Compare vs Cisco Finesse](https://www.capterra.com.sg/compare/61368/1029520/salesforce/vs/cisco-finesse)
3. **LiveAgent** — 4.7/5 (1786 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Cisco Finesse](https://www.capterra.com.sg/compare/102188/1029520/liveagent/vs/cisco-finesse)
4. **Zendesk Suite** — 4.4/5 (4083 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Cisco Finesse](https://www.capterra.com.sg/compare/164283/1029520/zendesk/vs/cisco-finesse)
5. **Freshdesk** — 4.5/5 (3460 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Cisco Finesse](https://www.capterra.com.sg/compare/124981/1029520/freshdesk/vs/cisco-finesse)
6. **LiveChat** — 4.6/5 (1727 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs Cisco Finesse](https://www.capterra.com.sg/compare/62194/1029520/livechat/vs/cisco-finesse)
7. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs Cisco Finesse](https://www.capterra.com.sg/compare/202528/1029520/milvus/vs/cisco-finesse)
8. **Superchat** — 4.8/5 (286 reviews) — Superchat gives businesses an easy way to communicate with customers and to create unique customer experiences.
   - [View profile](https://www.capterra.com.sg/software/210968/superchat)
   - [Compare vs Cisco Finesse](https://www.capterra.com.sg/compare/210968/1029520/superchat/vs/cisco-finesse)
9. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.com.sg/software/185973/helpdesk)
   - [Compare vs Cisco Finesse](https://www.capterra.com.sg/compare/185973/1029520/helpdesk/vs/cisco-finesse)
10. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
    - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
    - [Compare vs Cisco Finesse](https://www.capterra.com.sg/compare/144040/1029520/tidio-chat/vs/cisco-finesse)
11. **Intercom** — 4.5/5 (1134 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
    - [View profile](https://www.capterra.com.sg/software/134347/intercom)
    - [Compare vs Cisco Finesse](https://www.capterra.com.sg/compare/134347/1029520/intercom/vs/cisco-finesse)
12. **Zoho Assist** — 4.7/5 (1445 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.com.sg/software/181775/zoho-assist)
    - [Compare vs Cisco Finesse](https://www.capterra.com.sg/compare/181775/1029520/zoho-assist/vs/cisco-finesse)
13. **Bitrix24** — 4.2/5 (997 reviews) — Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs Cisco Finesse](https://www.capterra.com.sg/compare/113540/1029520/bitrix24/vs/cisco-finesse)
14. **Gladly** — 4.8/5 (139 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
    - [View profile](https://www.capterra.com.sg/software/156723/gladly)
    - [Compare vs Cisco Finesse](https://www.capterra.com.sg/compare/156723/1029520/gladly/vs/cisco-finesse)
15. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
    - [Compare vs Cisco Finesse](https://www.capterra.com.sg/compare/134775/1029520/incontact-call-center-software/vs/cisco-finesse)

## Related Categories

- [Contact Centre Quality Assurance Software](https://www.capterra.com.sg/directory/33415/contact-center-quality-assurance/software)
- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Team Communication Software](https://www.capterra.com.sg/directory/31033/team-communication/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1029520/cisco-finesse)
- [View Product Profile](https://www.capterra.com.sg/software/1029520/cisco-finesse)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/251267/Cisco-Finesse/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1029520/cisco-finesse> |
| en-AU | <https://www.capterra.com.au/alternatives/1029520/cisco-finesse> |
| en-CA | <https://www.capterra.ca/alternatives/1029520/cisco-finesse> |
| en-GB | <https://www.capterra.co.uk/alternatives/1029520/cisco-finesse> |
| en-IE | <https://www.capterra.ie/alternatives/1029520/cisco-finesse> |
| en-IL | <https://www.capterra.co.il/alternatives/1029520/cisco-finesse> |
| en-IN | <https://www.capterra.in/alternatives/1029520/cisco-finesse> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1029520/cisco-finesse> |
| en-SG | <https://www.capterra.com.sg/alternatives/1029520/cisco-finesse> |
| en-ZA | <https://www.capterra.co.za/alternatives/1029520/cisco-finesse> |

-----

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