---
description: Get detailed information about QualityDesk and how it can help you meet your business needs. Learn more about QualityDesk price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: QualityDesk Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [QualityDesk](/software/1027600/qualitydesk) > [QualityDesk Alternatives](https://www.capterra.com.sg/alternatives/1027600/qualitydesk)

# Alternatives to QualityDesk

Canonical: https://www.capterra.com.sg/alternatives/1027600/qualitydesk

> Explore the top alternatives to QualityDesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (884 reviews) — 100% Cloud voice, video, chat, text and call using mobile and web apps. Unlimited calls, virtual landline \&amp; mobile numbers and more...
   - [View profile](https://www.capterra.com.sg/software/169627/ringover)
   - [Compare vs QualityDesk](https://www.capterra.com.sg/compare/169627/1027600/ringover/vs/qualitydesk)
2. **Convoso** — 4.5/5 (395 reviews) — With 20 years exp., placing 1Bn+ monthly calls, Convoso delivers the highest contact \&amp; connect rate. 20% off annual plans\!
   - [View profile](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer)
   - [Compare vs QualityDesk](https://www.capterra.com.sg/compare/76768/1027600/cloud-predictive-dialer/vs/qualitydesk)
3. **DialedIn CCaaS** — 4.8/5 (330 reviews) — Our call center software boosts efficiency with predictive dialers, intelligent routing, multi-CRM integration and real-time analytics.
   - [View profile](https://www.capterra.com.sg/software/29589/callcenternow)
   - [Compare vs QualityDesk](https://www.capterra.com.sg/compare/29589/1027600/callcenternow/vs/qualitydesk)
4. **LiveAgent** — 4.7/5 (1787 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs QualityDesk](https://www.capterra.com.sg/compare/102188/1027600/liveagent/vs/qualitydesk)
5. **Nextiva** — 4.6/5 (919 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
   - [View profile](https://www.capterra.com.sg/software/175788/nextiva)
   - [Compare vs QualityDesk](https://www.capterra.com.sg/compare/175788/1027600/nextiva/vs/qualitydesk)
6. **CallHippo** — 4.4/5 (688 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.com.sg/software/159578/callhippo)
   - [Compare vs QualityDesk](https://www.capterra.com.sg/compare/159578/1027600/callhippo/vs/qualitydesk)
7. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs QualityDesk](https://www.capterra.com.sg/compare/164283/1027600/zendesk/vs/qualitydesk)
8. **Wildix** — 4.7/5 (209 reviews) — Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.
   - [View profile](https://www.capterra.com.sg/software/218251/wildix)
   - [Compare vs QualityDesk](https://www.capterra.com.sg/compare/218251/1027600/wildix/vs/qualitydesk)
9. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is now Verint CX Automation–expanded AI, deeper integrations, and the same focus on agent experience \&amp; customer outcomes.
   - [View profile](https://www.capterra.com.sg/software/110588/calabrio-one-suite)
   - [Compare vs QualityDesk](https://www.capterra.com.sg/compare/110588/1027600/calabrio-one-suite/vs/qualitydesk)
10. **Amazon Connect** — 4.5/5 (96 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
    - [View profile](https://www.capterra.com.sg/software/1017140/amazon-connect)
    - [Compare vs QualityDesk](https://www.capterra.com.sg/compare/1017140/1027600/amazon-connect/vs/qualitydesk)
11. **Aircall** — 4.2/5 (465 reviews) — Aircall is a solution that unifies customer channels, automates tasks, and offers insights to enhance sales and support operations.
    - [View profile](https://www.capterra.com.sg/software/144486/aircall)
    - [Compare vs QualityDesk](https://www.capterra.com.sg/compare/144486/1027600/aircall/vs/qualitydesk)
12. **XCALLY** — 4.8/5 (130 reviews) — XCALLY is an innovative omnichannel communication solution designed to manage Customers’ relationship in a simple way.
    - [View profile](https://www.capterra.com.sg/software/136894/xcally)
    - [Compare vs QualityDesk](https://www.capterra.com.sg/compare/136894/1027600/xcally/vs/qualitydesk)
13. **Webex Suite** — 4.4/5 (7410 reviews) — Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform.
    - [View profile](https://www.capterra.com.sg/software/733/webex)
    - [Compare vs QualityDesk](https://www.capterra.com.sg/compare/733/1027600/webex/vs/qualitydesk)
14. **uContact** — 4.5/5 (81 reviews) — Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more\!\!
    - [View profile](https://www.capterra.com.sg/software/115213/ucontact)
    - [Compare vs QualityDesk](https://www.capterra.com.sg/compare/115213/1027600/ucontact/vs/qualitydesk)
15. **Gladly** — 4.8/5 (139 reviews) — Gladly is a modern contact center platform with built-in AI, voice, \&amp; omnichannel tools that empower agents and scale personal support.
    - [View profile](https://www.capterra.com.sg/software/156723/gladly)
    - [Compare vs QualityDesk](https://www.capterra.com.sg/compare/156723/1027600/gladly/vs/qualitydesk)

## Related Categories

- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Performance Appraisal Software](https://www.capterra.com.sg/directory/30061/performance-appraisal/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1027600/qualitydesk)
- [View Product Profile](https://www.capterra.com.sg/software/1027600/qualitydesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/249221/QualityDesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1027600/qualitydesk> |
| en-AU | <https://www.capterra.com.au/alternatives/1027600/qualitydesk> |
| en-CA | <https://www.capterra.ca/alternatives/1027600/qualitydesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/1027600/qualitydesk> |
| en-IE | <https://www.capterra.ie/alternatives/1027600/qualitydesk> |
| en-IL | <https://www.capterra.co.il/alternatives/1027600/qualitydesk> |
| en-IN | <https://www.capterra.in/alternatives/1027600/qualitydesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1027600/qualitydesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/1027600/qualitydesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/1027600/qualitydesk> |
| es | <https://www.capterra.es/alternatives/1027600/qualitydesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/1027600/qualitydesk> |
| es-CL | <https://www.capterra.cl/alternatives/1027600/qualitydesk> |
| es-CO | <https://www.capterra.co/alternatives/1027600/qualitydesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/1027600/qualitydesk> |
| es-DO | <https://www.capterra.do/alternatives/1027600/qualitydesk> |
| es-EC | <https://www.capterra.ec/alternatives/1027600/qualitydesk> |
| es-MX | <https://www.capterra.mx/alternatives/1027600/qualitydesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/1027600/qualitydesk> |
| es-PE | <https://www.capterra.pe/alternatives/1027600/qualitydesk> |

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