---
description: Get detailed information about NinjaChat and how it can help you meet your business needs. Learn more about NinjaChat price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: NinjaChat Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [NinjaChat](/software/1026964/ninjachat) > [NinjaChat Alternatives](https://www.capterra.com.sg/alternatives/1026964/ninjachat)

# Alternatives to NinjaChat

Canonical: https://www.capterra.com.sg/alternatives/1026964/ninjachat

> Explore the top alternatives to NinjaChat. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3428 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs NinjaChat](https://www.capterra.com.sg/compare/124981/1026964/freshdesk/vs/ninjachat)
2. **Trustpilot** — 4.5/5 (1204 reviews) — A customer review management tool that brings businesses and consumers together through reviews.
   - [View profile](https://www.capterra.com.sg/software/169618/trustpilot)
   - [Compare vs NinjaChat](https://www.capterra.com.sg/compare/169618/1026964/trustpilot/vs/ninjachat)
3. **LiveAgent** — 4.7/5 (1782 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs NinjaChat](https://www.capterra.com.sg/compare/102188/1026964/liveagent/vs/ninjachat)
4. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk offers industry leading live chat software that¿s quick to implement and easy to use.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs NinjaChat](https://www.capterra.com.sg/compare/164283/1026964/zendesk/vs/ninjachat)
5. **Tidio** — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs NinjaChat](https://www.capterra.com.sg/compare/144040/1026964/tidio-chat/vs/ninjachat)
6. **Survicate** — 4.6/5 (99 reviews) — Survicate is a feedback tool for businesses to survey channels, automate workflows, and gather customer insights from diverse sources.
   - [View profile](https://www.capterra.com.sg/software/132914/survicate)
   - [Compare vs NinjaChat](https://www.capterra.com.sg/compare/132914/1026964/survicate/vs/ninjachat)
7. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.com.sg/software/185973/helpdesk)
   - [Compare vs NinjaChat](https://www.capterra.com.sg/compare/185973/1026964/helpdesk/vs/ninjachat)
8. **Intercom** — 4.5/5 (1133 reviews) — Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers
   - [View profile](https://www.capterra.com.sg/software/134347/intercom)
   - [Compare vs NinjaChat](https://www.capterra.com.sg/compare/134347/1026964/intercom/vs/ninjachat)
9. **Freshservice** — 4.5/5 (716 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs NinjaChat](https://www.capterra.com.sg/compare/132997/1026964/freshservice/vs/ninjachat)
10. **Typeform** — 4.7/5 (966 reviews) — Create beautiful, conversational forms with logic, branding, and AI. Built to boost completion rates and collect better data.
    - [View profile](https://www.capterra.com.sg/software/137289/typeform)
    - [Compare vs NinjaChat](https://www.capterra.com.sg/compare/137289/1026964/typeform/vs/ninjachat)
11. **Birdeye** — 4.7/5 (704 reviews) — Use Birdeye Webchat to engage and convert web visitors into leads. .
    - [View profile](https://www.capterra.com.sg/software/152997/birdeye)
    - [Compare vs NinjaChat](https://www.capterra.com.sg/compare/152997/1026964/birdeye/vs/ninjachat)
12. **Weave** — 4.3/5 (669 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
    - [View profile](https://www.capterra.com.sg/software/141842/weave)
    - [Compare vs NinjaChat](https://www.capterra.com.sg/compare/141842/1026964/weave/vs/ninjachat)
13. **Genesys Cloud CX** — 4.3/5 (263 reviews) — Combine customer chat and employee chat with the all-in-one Genesys Cloud CX solution that unifies communications across your business
    - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
    - [Compare vs NinjaChat](https://www.capterra.com.sg/compare/21409/1026964/genesys-cloud/vs/ninjachat)
14. **GiveMe5.ai** — 4.7/5 (86 reviews) — AI agents manage your reviews, Google Business Profiles, and local rankings 24/7. Built for agencies and multi-location brands.
    - [View profile](https://www.capterra.com.sg/software/207396/GiveMe5-ai)
    - [Compare vs NinjaChat](https://www.capterra.com.sg/compare/207396/1026964/GiveMe5-ai/vs/ninjachat)
15. **Hiver** — 4.7/5 (147 reviews) — Hiver is a modern, AI customer service platform with strong live chat capabilities that let teams engage customers in real time.
    - [View profile](https://www.capterra.com.sg/software/142975/hiver)
    - [Compare vs NinjaChat](https://www.capterra.com.sg/compare/142975/1026964/hiver/vs/ninjachat)

## Related Categories

- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)
- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)
- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)
- [Customer Satisfaction Software](https://www.capterra.com.sg/directory/30541/customer-satisfaction/software)
- [Customer Engagement Software](https://www.capterra.com.sg/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1026964/ninjachat)
- [View Product Profile](https://www.capterra.com.sg/software/1026964/ninjachat)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/1026964/ninjachat> |
| de-AT | <https://www.capterra.at/alternatives/1026964/ninjachat> |
| de-CH | <https://www.capterra.ch/alternatives/1026964/ninjachat> |
| en | <https://www.capterra.com/p/248600/NinjaChat/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1026964/ninjachat> |
| en-AU | <https://www.capterra.com.au/alternatives/1026964/ninjachat> |
| en-CA | <https://www.capterra.ca/alternatives/1026964/ninjachat> |
| en-GB | <https://www.capterra.co.uk/alternatives/1026964/ninjachat> |
| en-IE | <https://www.capterra.ie/alternatives/1026964/ninjachat> |
| en-IL | <https://www.capterra.co.il/alternatives/1026964/ninjachat> |
| en-IN | <https://www.capterra.in/alternatives/1026964/ninjachat> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1026964/ninjachat> |
| en-SG | <https://www.capterra.com.sg/alternatives/1026964/ninjachat> |
| en-ZA | <https://www.capterra.co.za/alternatives/1026964/ninjachat> |
| fr | <https://www.capterra.fr/alternatives/1026964/ninjachat> |
| fr-BE | <https://fr.capterra.be/alternatives/1026964/ninjachat> |
| fr-CA | <https://fr.capterra.ca/alternatives/1026964/ninjachat> |
| fr-LU | <https://www.capterra.lu/alternatives/1026964/ninjachat> |
| nl | <https://www.capterra.nl/alternatives/1026964/ninjachat> |
| nl-BE | <https://www.capterra.be/alternatives/1026964/ninjachat> |
| pt | <https://www.capterra.com.br/alternatives/1026964/ninjachat> |
| pt-PT | <https://www.capterra.pt/alternatives/1026964/ninjachat> |

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