---
description: Get detailed information about OpenText Core Service Management and how it can help you meet your business needs. Learn more about OpenText Core Service Management price, benefits, and disadvantages for businesses in Singapore.
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title: OpenText Core Service Management Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [OpenText Core Service Management](/software/1023931/service-manager) > [OpenText Core Service Management Alternatives](https://www.capterra.com.sg/alternatives/1023931/service-manager)

# Alternatives to OpenText Core Service Management

Canonical: https://www.capterra.com.sg/alternatives/1023931/service-manager

> Explore the top alternatives to OpenText Core Service Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (233 reviews) — Modern service desk software for exceptional teams. Sign up today for a free 30-day trial. Full featured and no frills.
   - [View profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)
   - [Compare vs OpenText Core Service Management](https://www.capterra.com.sg/compare/179501/1023931/manageengine-service-desk-plus/vs/service-manager)
2. **Freshservice** — 4.5/5 (751 reviews) — Track SaaS usage, eliminate shadow IT, and optimize software spend with Freshservice’s unified, AI-native IT management platform.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs OpenText Core Service Management](https://www.capterra.com.sg/compare/132997/1023931/freshservice/vs/service-manager)
3. **Atera** — 4.5/5 (449 reviews) — Accelerate your IT support with enterprise-grade ticketing and help desk, buffered by AI agents that help users self-resolve issues.
   - [View profile](https://www.capterra.com.sg/software/144309/atera)
   - [Compare vs OpenText Core Service Management](https://www.capterra.com.sg/compare/144309/1023931/atera/vs/service-manager)
4. **HaloITSM** — 4.7/5 (44 reviews) — HaloITSM is a centralized, all-inclusive Enterprise Service Management platform - the single pane of glass for your organization.
   - [View profile](https://www.capterra.com.sg/software/200140/haloitsm)
   - [Compare vs OpenText Core Service Management](https://www.capterra.com.sg/compare/200140/1023931/haloitsm/vs/service-manager)
5. **Proactivanet** — 4.8/5 (52 reviews) — Spanish-language ITAM\&ITSM tool that helps organizations save costs and secure their IT infrastructure.
   - [View profile](https://www.capterra.com.sg/software/1010807/proactivanet)
   - [Compare vs OpenText Core Service Management](https://www.capterra.com.sg/compare/1010807/1023931/proactivanet/vs/service-manager)
6. **ManageEngine Endpoint Central** — 4.6/5 (1763 reviews) — On-prem \& cloud-based unified endpoint management and security tool that helps manage organization endpoints from single console.
   - [View profile](https://www.capterra.com.sg/software/170018/manageengine-desktop-central)
   - [Compare vs OpenText Core Service Management](https://www.capterra.com.sg/compare/170018/1023931/manageengine-desktop-central/vs/service-manager)
7. **TeamDynamix** — 4.4/5 (170 reviews) — No-code ITSM/ESM with AI-native automation and enterprise integration. Deflect and resolve tickets faster and reduce manual tasks.
   - [View profile](https://www.capterra.com.sg/software/121317/teamdynamix)
   - [Compare vs OpenText Core Service Management](https://www.capterra.com.sg/compare/121317/1023931/teamdynamix/vs/service-manager)
8. **SysAid** — 4.5/5 (520 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
   - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
   - [Compare vs OpenText Core Service Management](https://www.capterra.com.sg/compare/107225/1023931/sysaid/vs/service-manager)
9. **ServiceNow** — 4.5/5 (350 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
   - [View profile](https://www.capterra.com.sg/software/152871/servicenow)
   - [Compare vs OpenText Core Service Management](https://www.capterra.com.sg/compare/152871/1023931/servicenow/vs/service-manager)
10. **Desk Manager** — 4.8/5 (106 reviews) — Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.
    - [View profile](https://www.capterra.com.sg/software/173025/help-desk-software)
    - [Compare vs OpenText Core Service Management](https://www.capterra.com.sg/compare/173025/1023931/help-desk-software/vs/service-manager)
11. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
    - [Compare vs OpenText Core Service Management](https://www.capterra.com.sg/compare/138769/1023931/jira-service-management/vs/service-manager)
12. **SapphireIMS** — 4.4/5 (65 reviews) — Supercharge Your Employee Efficiency with Intelligent and ITIL based Service Desk that comes with pre-built ITIL templates.
    - [View profile](https://www.capterra.com.sg/software/148203/sapphireims)
    - [Compare vs OpenText Core Service Management](https://www.capterra.com.sg/compare/148203/1023931/sapphireims/vs/service-manager)
13. **Freshdesk** — 4.5/5 (3460 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
    - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
    - [Compare vs OpenText Core Service Management](https://www.capterra.com.sg/compare/124981/1023931/freshdesk/vs/service-manager)
14. **Mint Service Desk** — 4.8/5 (23 reviews) — Streamlined IT service management with advanced ticketing, asset tracking, SLAs and self-service portal.
    - [View profile](https://www.capterra.com.sg/software/187044/mint-service-desk)
    - [Compare vs OpenText Core Service Management](https://www.capterra.com.sg/compare/187044/1023931/mint-service-desk/vs/service-manager)
15. **ky2help** — 4.3/5 (21 reviews) — ky2help® in combination with the personal 360 degree service by the manufacturer, that's unique\!
    - [View profile](https://www.capterra.com.sg/software/196043/ky2help)
    - [Compare vs OpenText Core Service Management](https://www.capterra.com.sg/compare/196043/1023931/ky2help/vs/service-manager)

## Related Categories

- [Service Desk Software](https://www.capterra.com.sg/directory/31027/service-desk/software)
- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1023931/service-manager)
- [View Product Profile](https://www.capterra.com.sg/software/1023931/service-manager)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/241810/Service-Manager/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1023931/service-manager> |
| en-AU | <https://www.capterra.com.au/alternatives/1023931/service-manager> |
| en-CA | <https://www.capterra.ca/alternatives/1023931/service-manager> |
| en-GB | <https://www.capterra.co.uk/alternatives/1023931/service-manager> |
| en-IE | <https://www.capterra.ie/alternatives/1023931/service-manager> |
| en-IL | <https://www.capterra.co.il/alternatives/1023931/service-manager> |
| en-IN | <https://www.capterra.in/alternatives/1023931/service-manager> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1023931/service-manager> |
| en-SG | <https://www.capterra.com.sg/alternatives/1023931/service-manager> |
| en-ZA | <https://www.capterra.co.za/alternatives/1023931/service-manager> |

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