---
description: Get detailed information about Vocalcom Salesforce Edition and how it can help you meet your business needs. Learn more about Vocalcom Salesforce Edition price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Vocalcom Salesforce Edition Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Vocalcom Salesforce Edition](/software/1022658/vocalcom-salesforce-edition) > [Vocalcom Salesforce Edition Alternatives](https://www.capterra.com.sg/alternatives/1022658/vocalcom-salesforce-edition)

# Alternatives to Vocalcom Salesforce Edition

Canonical: https://www.capterra.com.sg/alternatives/1022658/vocalcom-salesforce-edition

> Explore the top alternatives to Vocalcom Salesforce Edition. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1786 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.com.sg/compare/102188/1022658/liveagent/vs/vocalcom-salesforce-edition)
2. **Aircall** — 4.2/5 (461 reviews) — Aircall is a solution that unifies customer channels, automates tasks, and offers insights to enhance sales and support operations.
   - [View profile](https://www.capterra.com.sg/software/144486/aircall)
   - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.com.sg/compare/144486/1022658/aircall/vs/vocalcom-salesforce-edition)
3. **ZIWO** — 4.6/5 (109 reviews) — ZIWO | Cloud Contact Center Software deployed instantly with CRM plugins, full API access, and agent connectivity.
   - [View profile](https://www.capterra.com.sg/software/171265/ziwo)
   - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.com.sg/compare/171265/1022658/ziwo/vs/vocalcom-salesforce-edition)
4. **Zendesk Suite** — 4.4/5 (4083 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.com.sg/compare/164283/1022658/zendesk/vs/vocalcom-salesforce-edition)
5. **Bitrix24** — 4.2/5 (997 reviews) — High-end solution designed for sales, collaboration, communication, social networking, and workflow management.
   - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
   - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.com.sg/compare/113540/1022658/bitrix24/vs/vocalcom-salesforce-edition)
6. **Zoho Desk** — 4.5/5 (2213 reviews) — Zoho Desk helps businesses unify customer communication over the phone, email, live chat, SMS, social media, and instant messaging.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.com.sg/compare/169505/1022658/zoho-desk/vs/vocalcom-salesforce-edition)
7. **Genesys Cloud CX** — 4.3/5 (264 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.com.sg/compare/21409/1022658/genesys-cloud/vs/vocalcom-salesforce-edition)
8. **JustCall** — 4.1/5 (224 reviews) — AI-powered contact center software with smart routing, 24/7 AI Voice Agents, omnichannel messaging, and deep CRM integrations.
   - [View profile](https://www.capterra.com.sg/software/157853/justcall)
   - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.com.sg/compare/157853/1022658/justcall/vs/vocalcom-salesforce-edition)
9. **Five9** — 4.2/5 (484 reviews) — Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
   - [View profile](https://www.capterra.com.sg/software/132405/five9)
   - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.com.sg/compare/132405/1022658/five9/vs/vocalcom-salesforce-edition)
10. **Kixie PowerCall** — 4.6/5 (295 reviews) — Kixie is an AI-powered revenue communications platform that enhances calling and texting for optimal performance and efficiency.
    - [View profile](https://www.capterra.com.sg/software/135636/kixie-powercall)
    - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.com.sg/compare/135636/1022658/kixie-powercall/vs/vocalcom-salesforce-edition)
11. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
    - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.com.sg/compare/134775/1022658/incontact-call-center-software/vs/vocalcom-salesforce-edition)
12. **Talkdesk** — 4.5/5 (733 reviews) — Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations.
    - [View profile](https://www.capterra.com.sg/software/132852/talkdesk)
    - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.com.sg/compare/132852/1022658/talkdesk/vs/vocalcom-salesforce-edition)
13. **Voiso** — 4.7/5 (30 reviews) — A simply powerful AI-driven contact center software. Every interaction, a human connection.
    - [View profile](https://www.capterra.com.sg/software/203121/voiso)
    - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.com.sg/compare/203121/1022658/voiso/vs/vocalcom-salesforce-edition)
14. **Gladly** — 4.8/5 (139 reviews) — Gladly is a modern contact center platform with built-in AI, voice, \&amp; omnichannel tools that empower agents and scale personal support.
    - [View profile](https://www.capterra.com.sg/software/156723/gladly)
    - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.com.sg/compare/156723/1022658/gladly/vs/vocalcom-salesforce-edition)
15. **Cognigy.AI** — 4.8/5 (23 reviews) — NiCE Cognigy delivers Agentic AI for enterprise contact centers to deliver instant, multilingual, hyper-personalized customer service.
    - [View profile](https://www.capterra.com.sg/software/176610/cognigy-ai)
    - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.com.sg/compare/176610/1022658/cognigy-ai/vs/vocalcom-salesforce-edition)

## Related Categories

- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)
- [Telemarketing Software](https://www.capterra.com.sg/directory/31034/telemarketing/software)
- [IVR Software](https://www.capterra.com.sg/directory/30231/ivr/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1022658/vocalcom-salesforce-edition)
- [View Product Profile](https://www.capterra.com.sg/software/1022658/vocalcom-salesforce-edition)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/240475/Vocalcom-Salesforce-Edition/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1022658/vocalcom-salesforce-edition> |
| en-AU | <https://www.capterra.com.au/alternatives/1022658/vocalcom-salesforce-edition> |
| en-CA | <https://www.capterra.ca/alternatives/1022658/vocalcom-salesforce-edition> |
| en-GB | <https://www.capterra.co.uk/alternatives/1022658/vocalcom-salesforce-edition> |
| en-IE | <https://www.capterra.ie/alternatives/1022658/vocalcom-salesforce-edition> |
| en-IL | <https://www.capterra.co.il/alternatives/1022658/vocalcom-salesforce-edition> |
| en-IN | <https://www.capterra.in/alternatives/1022658/vocalcom-salesforce-edition> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1022658/vocalcom-salesforce-edition> |
| en-SG | <https://www.capterra.com.sg/alternatives/1022658/vocalcom-salesforce-edition> |
| en-ZA | <https://www.capterra.co.za/alternatives/1022658/vocalcom-salesforce-edition> |
| es | <https://www.capterra.es/alternatives/1022658/vocalcom-salesforce-edition> |
| es-AR | <https://www.capterra.com.ar/alternatives/1022658/vocalcom-salesforce-edition> |
| es-CL | <https://www.capterra.cl/alternatives/1022658/vocalcom-salesforce-edition> |
| es-CO | <https://www.capterra.co/alternatives/1022658/vocalcom-salesforce-edition> |
| es-CR | <https://www.capterra.co.cr/alternatives/1022658/vocalcom-salesforce-edition> |
| es-DO | <https://www.capterra.do/alternatives/1022658/vocalcom-salesforce-edition> |
| es-EC | <https://www.capterra.ec/alternatives/1022658/vocalcom-salesforce-edition> |
| es-MX | <https://www.capterra.mx/alternatives/1022658/vocalcom-salesforce-edition> |
| es-PA | <https://www.capterra.com.pa/alternatives/1022658/vocalcom-salesforce-edition> |
| es-PE | <https://www.capterra.pe/alternatives/1022658/vocalcom-salesforce-edition> |
| fr | <https://www.capterra.fr/alternatives/1022658/vocalcom-salesforce-edition> |
| fr-BE | <https://fr.capterra.be/alternatives/1022658/vocalcom-salesforce-edition> |
| fr-CA | <https://fr.capterra.ca/alternatives/1022658/vocalcom-salesforce-edition> |
| fr-LU | <https://www.capterra.lu/alternatives/1022658/vocalcom-salesforce-edition> |
| nl | <https://www.capterra.nl/alternatives/1022658/vocalcom-salesforce-edition> |
| nl-BE | <https://www.capterra.be/alternatives/1022658/vocalcom-salesforce-edition> |
| pt | <https://www.capterra.com.br/alternatives/1022658/vocalcom-salesforce-edition> |
| pt-PT | <https://www.capterra.pt/alternatives/1022658/vocalcom-salesforce-edition> |

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