---
description: Get detailed information about Matrix42 Enterprise Service Management and how it can help you meet your business needs. Learn more about Matrix42 Enterprise Service Management price, benefits, and disadvantages for businesses in Singapore.
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title: Matrix42 Enterprise Service Management Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [Matrix42 Enterprise Service Management](/software/1021875/matrix42-service-management) > [Matrix42 Enterprise Service Management Alternatives](https://www.capterra.com.sg/alternatives/1021875/matrix42-service-management)

# Alternatives to Matrix42 Enterprise Service Management

Canonical: https://www.capterra.com.sg/alternatives/1021875/matrix42-service-management

> Explore the top alternatives to Matrix42 Enterprise Service Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (714 reviews) — Track SaaS usage, eliminate shadow IT, and optimize software spend with Freshservice’s unified, AI-native IT management platform.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs Matrix42 Enterprise Service Management](https://www.capterra.com.sg/compare/132997/1021875/freshservice/vs/matrix42-service-management)
2. **HaloITSM** — 4.7/5 (44 reviews) — HaloITSM is a centralized, all-inclusive Enterprise Service Management platform - the single pane of glass for your organization.
   - [View profile](https://www.capterra.com.sg/software/200140/haloitsm)
   - [Compare vs Matrix42 Enterprise Service Management](https://www.capterra.com.sg/compare/200140/1021875/haloitsm/vs/matrix42-service-management)
3. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs Matrix42 Enterprise Service Management](https://www.capterra.com.sg/compare/138769/1021875/jira-service-management/vs/matrix42-service-management)
4. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk is an award winning fully integrated Service Desk/ Help Desk ITSM solution available for both on the Cloud and On-Premise.
   - [View profile](https://www.capterra.com.sg/software/144825/boss-solutions)
   - [Compare vs Matrix42 Enterprise Service Management](https://www.capterra.com.sg/compare/144825/1021875/boss-solutions/vs/matrix42-service-management)
5. **Deepser** — 4.6/5 (57 reviews) — Deepser is a Service Desk solution developed to optimize support requests, daily activities and organisational processes.
   - [View profile](https://www.capterra.com.sg/software/178946/deepser)
   - [Compare vs Matrix42 Enterprise Service Management](https://www.capterra.com.sg/compare/178946/1021875/deepser/vs/matrix42-service-management)
6. **TIKTING** (0 reviews) — TIKTING® Help Desk \& Change Management System. ITIL v4 Compliant ITSM Priority, Levels and SLA AI Tickets KB \& Chat Fully Customizable
   - [View profile](https://www.capterra.com.sg/software/1038612/tikting)
   - [Compare vs Matrix42 Enterprise Service Management](https://www.capterra.com.sg/compare/1021875/1038612/matrix42-service-management/vs/tikting)
7. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — A scalable service desk with intentional, right-sized AI to cut resolution times. Easy to use, fully integrated, and sets up in days.
   - [View profile](https://www.capterra.com.sg/software/129478/solarwinds-service-desk)
   - [Compare vs Matrix42 Enterprise Service Management](https://www.capterra.com.sg/compare/129478/1021875/solarwinds-service-desk/vs/matrix42-service-management)
8. **TOPdesk** — 4.4/5 (111 reviews) — TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what.
   - [View profile](https://www.capterra.com.sg/software/127562/topdesk)
   - [Compare vs Matrix42 Enterprise Service Management](https://www.capterra.com.sg/compare/127562/1021875/topdesk/vs/matrix42-service-management)
9. **Motadata ServiceOps** — 4.6/5 (50 reviews) — Motadata ServiceOps is an AI-enabled ITSM platform to streamline business processes with complete ESM capabilities.
   - [View profile](https://www.capterra.com.sg/software/153905/motadata)
   - [Compare vs Matrix42 Enterprise Service Management](https://www.capterra.com.sg/compare/153905/1021875/motadata/vs/matrix42-service-management)
10. **ChangeGear** — 4.0/5 (51 reviews) — ChangeGear is an award-winning digital service management platform, recognized by analysts like Gartner, GigaOm and Forrester.
    - [View profile](https://www.capterra.com.sg/software/146239/changegear-itsm)
    - [Compare vs Matrix42 Enterprise Service Management](https://www.capterra.com.sg/compare/146239/1021875/changegear-itsm/vs/matrix42-service-management)
11. **Summit** — 4.4/5 (27 reviews) — SymphonyAI helps enterprises dramatically reduce the cost and complexity of IT Management while improving efficiency and productivity.
    - [View profile](https://www.capterra.com.sg/software/146506/summit)
    - [Compare vs Matrix42 Enterprise Service Management](https://www.capterra.com.sg/compare/146506/1021875/summit/vs/matrix42-service-management)
12. **Alloy Navigator** — 4.5/5 (64 reviews) — Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you.
    - [View profile](https://www.capterra.com.sg/software/108129/alloy-navigator)
    - [Compare vs Matrix42 Enterprise Service Management](https://www.capterra.com.sg/compare/108129/1021875/alloy-navigator/vs/matrix42-service-management)
13. **ky2help** — 4.3/5 (21 reviews) — ky2help® in combination with the personal 360 degree service by the manufacturer, that's unique\!
    - [View profile](https://www.capterra.com.sg/software/196043/ky2help)
    - [Compare vs Matrix42 Enterprise Service Management](https://www.capterra.com.sg/compare/196043/1021875/ky2help/vs/matrix42-service-management)
14. **ServiceTonic** — 4.7/5 (6 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
    - [View profile](https://www.capterra.com.sg/software/112516/servicetonic)
    - [Compare vs Matrix42 Enterprise Service Management](https://www.capterra.com.sg/compare/112516/1021875/servicetonic/vs/matrix42-service-management)
15. **Virima** — 4.6/5 (15 reviews) — Virima provides enterprises with a visual CMDB, hybrid discovery, ViVID Service Mapping, and work from anywhere IT Asset Management.
    - [View profile](https://www.capterra.com.sg/software/178220/virima)
    - [Compare vs Matrix42 Enterprise Service Management](https://www.capterra.com.sg/compare/178220/1021875/virima/vs/matrix42-service-management)

## Related Categories

- [Service Desk Software](https://www.capterra.com.sg/directory/31027/service-desk/software)
- [Unified Endpoint Management Tools (UEM)](https://www.capterra.com.sg/directory/32835/unified-endpoint-management/software)
- [IT Asset Management Software](https://www.capterra.com.sg/directory/30077/it-asset-management/software)
- [CMDB Software](https://www.capterra.com.sg/directory/30959/cmdb/software)
- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1021875/matrix42-service-management)
- [View Product Profile](https://www.capterra.com.sg/software/1021875/matrix42-service-management)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/1021875/matrix42-service-management> |
| de-AT | <https://www.capterra.at/alternatives/1021875/matrix42-service-management> |
| de-CH | <https://www.capterra.ch/alternatives/1021875/matrix42-service-management> |
| en | <https://www.capterra.com/p/239651/Matrix42-Service-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1021875/matrix42-service-management> |
| en-AU | <https://www.capterra.com.au/alternatives/1021875/matrix42-service-management> |
| en-CA | <https://www.capterra.ca/alternatives/1021875/matrix42-service-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/1021875/matrix42-service-management> |
| en-IE | <https://www.capterra.ie/alternatives/1021875/matrix42-service-management> |
| en-IL | <https://www.capterra.co.il/alternatives/1021875/matrix42-service-management> |
| en-IN | <https://www.capterra.in/alternatives/1021875/matrix42-service-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1021875/matrix42-service-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/1021875/matrix42-service-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/1021875/matrix42-service-management> |
| es | <https://www.capterra.es/alternatives/1021875/matrix42-service-management> |
| es-AR | <https://www.capterra.com.ar/alternatives/1021875/matrix42-service-management> |
| es-CL | <https://www.capterra.cl/alternatives/1021875/matrix42-service-management> |
| es-CO | <https://www.capterra.co/alternatives/1021875/matrix42-service-management> |
| es-CR | <https://www.capterra.co.cr/alternatives/1021875/matrix42-service-management> |
| es-DO | <https://www.capterra.do/alternatives/1021875/matrix42-service-management> |
| es-EC | <https://www.capterra.ec/alternatives/1021875/matrix42-service-management> |
| es-MX | <https://www.capterra.mx/alternatives/1021875/matrix42-service-management> |
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| es-PE | <https://www.capterra.pe/alternatives/1021875/matrix42-service-management> |

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