---
description: Get detailed information about Fusion Connect CCaaS and how it can help you meet your business needs. Learn more about Fusion Connect CCaaS price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Fusion Connect CCaaS Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Fusion Connect CCaaS](/software/1019532/fusion-connect-ccaas) > [Fusion Connect CCaaS Alternatives](https://www.capterra.com.sg/alternatives/1019532/fusion-connect-ccaas)

# Alternatives to Fusion Connect CCaaS

Canonical: https://www.capterra.com.sg/alternatives/1019532/fusion-connect-ccaas

> Explore the top alternatives to Fusion Connect CCaaS. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (858 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.com.sg/software/169627/ringover)
   - [Compare vs Fusion Connect CCaaS](https://www.capterra.com.sg/compare/169627/1019532/ringover/vs/fusion-connect-ccaas)
2. **Sobot** — 4.9/5 (92 reviews) — Sobot offers a versatile platform that includes chatbot, live chat, voice support, ticketing systems, and the WhatsApp Business API.
   - [View profile](https://www.capterra.com.sg/software/1072329/Sobot)
   - [Compare vs Fusion Connect CCaaS](https://www.capterra.com.sg/compare/1019532/1072329/fusion-connect-ccaas/vs/Sobot)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Web-based help desk, ticketing, live chat, and call center CRM software with AI capabilities and over 200 integrations.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Fusion Connect CCaaS](https://www.capterra.com.sg/compare/102188/1019532/liveagent/vs/fusion-connect-ccaas)
4. **Amazon Connect** — 4.5/5 (92 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/1017140/amazon-connect)
   - [Compare vs Fusion Connect CCaaS](https://www.capterra.com.sg/compare/1017140/1019532/amazon-connect/vs/fusion-connect-ccaas)
5. **HoduCC** — 4.6/5 (95 reviews) — HoduCC Contact Center Software offers a comprehensive range of powerful addon module designed to enhance your contact center operatios.
   - [View profile](https://www.capterra.com.sg/software/156136/hoducc)
   - [Compare vs Fusion Connect CCaaS](https://www.capterra.com.sg/compare/156136/1019532/hoducc/vs/fusion-connect-ccaas)
6. **CallHippo** — 4.4/5 (675 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.com.sg/software/159578/callhippo)
   - [Compare vs Fusion Connect CCaaS](https://www.capterra.com.sg/compare/159578/1019532/callhippo/vs/fusion-connect-ccaas)
7. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs Fusion Connect CCaaS](https://www.capterra.com.sg/compare/134775/1019532/incontact-call-center-software/vs/fusion-connect-ccaas)
8. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs Fusion Connect CCaaS](https://www.capterra.com.sg/compare/21409/1019532/genesys-cloud/vs/fusion-connect-ccaas)
9. **XCALLY** — 4.8/5 (130 reviews) — Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.
   - [View profile](https://www.capterra.com.sg/software/136894/xcally)
   - [Compare vs Fusion Connect CCaaS](https://www.capterra.com.sg/compare/136894/1019532/xcally/vs/fusion-connect-ccaas)
10. **uContact** — 4.5/5 (81 reviews) — Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more\!\!
    - [View profile](https://www.capterra.com.sg/software/115213/ucontact)
    - [Compare vs Fusion Connect CCaaS](https://www.capterra.com.sg/compare/115213/1019532/ucontact/vs/fusion-connect-ccaas)
11. **Gladly** — 4.8/5 (139 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
    - [View profile](https://www.capterra.com.sg/software/156723/gladly)
    - [Compare vs Fusion Connect CCaaS](https://www.capterra.com.sg/compare/156723/1019532/gladly/vs/fusion-connect-ccaas)
12. **Five9** — 4.2/5 (481 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
    - [View profile](https://www.capterra.com.sg/software/132405/five9)
    - [Compare vs Fusion Connect CCaaS](https://www.capterra.com.sg/compare/132405/1019532/five9/vs/fusion-connect-ccaas)
13. **MaxContact** — 4.7/5 (33 reviews) — MaxContact is the AI-powered customer engagement platform that turns conversations into revenue.
    - [View profile](https://www.capterra.com.sg/software/156506/maxcontact)
    - [Compare vs Fusion Connect CCaaS](https://www.capterra.com.sg/compare/156506/1019532/maxcontact/vs/fusion-connect-ccaas)
14. **Convoso** — 4.5/5 (386 reviews) — Convoso is designed for outbound sales. Customers using Convoso have experienced 300% increase in contact rates and 30% in revenue.
    - [View profile](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer)
    - [Compare vs Fusion Connect CCaaS](https://www.capterra.com.sg/compare/76768/1019532/cloud-predictive-dialer/vs/fusion-connect-ccaas)
15. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk Sell is sales CRM software that helps you close more deals.
    - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
    - [Compare vs Fusion Connect CCaaS](https://www.capterra.com.sg/compare/164283/1019532/zendesk/vs/fusion-connect-ccaas)

## Related Categories

- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1019532/fusion-connect-ccaas)
- [View Product Profile](https://www.capterra.com.sg/software/1019532/fusion-connect-ccaas)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/237213/Fusion-Connect-CCaaS/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1019532/fusion-connect-ccaas> |
| en-AU | <https://www.capterra.com.au/alternatives/1019532/fusion-connect-ccaas> |
| en-CA | <https://www.capterra.ca/alternatives/1019532/fusion-connect-ccaas> |
| en-GB | <https://www.capterra.co.uk/alternatives/1019532/fusion-connect-ccaas> |
| en-IE | <https://www.capterra.ie/alternatives/1019532/fusion-connect-ccaas> |
| en-IL | <https://www.capterra.co.il/alternatives/1019532/fusion-connect-ccaas> |
| en-IN | <https://www.capterra.in/alternatives/1019532/fusion-connect-ccaas> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1019532/fusion-connect-ccaas> |
| en-SG | <https://www.capterra.com.sg/alternatives/1019532/fusion-connect-ccaas> |
| en-ZA | <https://www.capterra.co.za/alternatives/1019532/fusion-connect-ccaas> |

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