---
description: Get detailed information about USAN Contact Suite for Amazon Connect and how it can help you meet your business needs. Learn more about USAN Contact Suite for Amazon Connect price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: USAN Contact Suite for Amazon Connect Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [USAN Contact Suite for Amazon Connect](/software/1017761/usan-contact-suite-for-amazon-connect) > [USAN Contact Suite for Amazon Connect Alternatives](https://www.capterra.com.sg/alternatives/1017761/usan-contact-suite-for-amazon-connect)

# Alternatives to USAN Contact Suite for Amazon Connect

Canonical: https://www.capterra.com.sg/alternatives/1017761/usan-contact-suite-for-amazon-connect

> Explore the top alternatives to USAN Contact Suite for Amazon Connect. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Genesys Cloud CX** — 4.3/5 (263 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.com.sg/compare/21409/1017761/genesys-cloud/vs/usan-contact-suite-for-amazon-connect)
2. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
   - [View profile](https://www.capterra.com.sg/software/164772/omnichannel)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.com.sg/compare/164772/1017761/omnichannel/vs/usan-contact-suite-for-amazon-connect)
3. **LiveAgent** — 4.7/5 (1782 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.com.sg/compare/102188/1017761/liveagent/vs/usan-contact-suite-for-amazon-connect)
4. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.com.sg/compare/164283/1017761/zendesk/vs/usan-contact-suite-for-amazon-connect)
5. **Bitrix24** — 4.2/5 (990 reviews) — High-end solution designed for sales, collaboration, communication, social networking, and workflow management.
   - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.com.sg/compare/113540/1017761/bitrix24/vs/usan-contact-suite-for-amazon-connect)
6. **Eloquant** — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
   - [View profile](https://www.capterra.com.sg/software/1022365/eloquant)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.com.sg/compare/1017761/1022365/usan-contact-suite-for-amazon-connect/vs/eloquant)
7. **Inxide** — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way
   - [View profile](https://www.capterra.com.sg/software/1019488/inx-app)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.com.sg/compare/1017761/1019488/usan-contact-suite-for-amazon-connect/vs/inx-app)
8. **BeInContact** — 4.4/5 (14 reviews) — BeInContact: a 100% Cloud Omnichannel Contact Center software enterprise platform.
   - [View profile](https://www.capterra.com.sg/software/1020496/beincontact)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.com.sg/compare/1017761/1020496/usan-contact-suite-for-amazon-connect/vs/beincontact)
9. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk helps businesses unify customer communication over the phone, email, live chat, SMS, social media, and instant messaging.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.com.sg/compare/169505/1017761/zoho-desk/vs/usan-contact-suite-for-amazon-connect)
10. **UJET** — 4.6/5 (140 reviews) — UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
    - [View profile](https://www.capterra.com.sg/software/164070/ujet)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.com.sg/compare/164070/1017761/ujet/vs/usan-contact-suite-for-amazon-connect)
11. **Vozy** — 4.0/5 (7 reviews) — We're a digital contact center platform improving company-client relations through AI-driven multichannel solutions.
    - [View profile](https://www.capterra.com.sg/software/170736/vozy)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.com.sg/compare/170736/1017761/vozy/vs/usan-contact-suite-for-amazon-connect)
12. **Odigo** — 4.0/5 (3 reviews) — A pioneer in the customer experience (CX) market, the company caters to the needs of +250 enterprise clients in over 100 countries
    - [View profile](https://www.capterra.com.sg/software/196966/odigo)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.com.sg/compare/196966/1017761/odigo/vs/usan-contact-suite-for-amazon-connect)
13. **Five9** — 4.2/5 (481 reviews) — Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
    - [View profile](https://www.capterra.com.sg/software/132405/five9)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.com.sg/compare/132405/1017761/five9/vs/usan-contact-suite-for-amazon-connect)
14. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.com.sg/compare/134775/1017761/incontact-call-center-software/vs/usan-contact-suite-for-amazon-connect)
15. **Gladly** — 4.8/5 (139 reviews) — Gladly is a modern contact center platform with built-in AI, voice, \& omnichannel tools that empower agents and scale personal support.
    - [View profile](https://www.capterra.com.sg/software/156723/gladly)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.com.sg/compare/156723/1017761/gladly/vs/usan-contact-suite-for-amazon-connect)

## Related Categories

- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Customer Journey Mapping Tools](https://www.capterra.com.sg/directory/31537/customer-journey-mapping-tools/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Conversational AI Platforms](https://www.capterra.com.sg/directory/31596/conversational-ai-platform/software)
- [Customer Engagement Software](https://www.capterra.com.sg/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1017761/usan-contact-suite-for-amazon-connect)
- [View Product Profile](https://www.capterra.com.sg/software/1017761/usan-contact-suite-for-amazon-connect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/235279/USAN-Contact-Suite-for-Amazon-Connect/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-AU | <https://www.capterra.com.au/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-CA | <https://www.capterra.ca/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-GB | <https://www.capterra.co.uk/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-IE | <https://www.capterra.ie/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-IL | <https://www.capterra.co.il/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-IN | <https://www.capterra.in/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-SG | <https://www.capterra.com.sg/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-ZA | <https://www.capterra.co.za/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| fr | <https://www.capterra.fr/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| fr-BE | <https://fr.capterra.be/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| fr-CA | <https://fr.capterra.ca/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| fr-LU | <https://www.capterra.lu/alternatives/1017761/usan-contact-suite-for-amazon-connect> |

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