---
description: Get detailed information about Amazon Connect and how it can help you meet your business needs. Learn more about Amazon Connect price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Amazon Connect Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Amazon Connect](/software/1017140/amazon-connect) > [Amazon Connect Alternatives](https://www.capterra.com.sg/alternatives/1017140/amazon-connect)

# Alternatives to Amazon Connect

Canonical: https://www.capterra.com.sg/alternatives/1017140/amazon-connect

> Explore the top alternatives to Amazon Connect. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (871 reviews) — 100% Cloud voice, video, chat, text and call using mobile and web apps. Unlimited calls, virtual landline \& mobile numbers and more...
   - [View profile](https://www.capterra.com.sg/software/169627/ringover)
   - [Compare vs Amazon Connect](https://www.capterra.com.sg/compare/169627/1017140/ringover/vs/amazon-connect)
2. **Convoso** — 4.5/5 (387 reviews) — With 20 years exp., placing 1Bn+ monthly calls, Convoso delivers the highest contact \& connect rate. 20% off annual plans\!
   - [View profile](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer)
   - [Compare vs Amazon Connect](https://www.capterra.com.sg/compare/76768/1017140/cloud-predictive-dialer/vs/amazon-connect)
3. **DialedIn CCaaS** — 4.8/5 (324 reviews) — Our call center software boosts efficiency with predictive dialers, intelligent routing, multi-CRM integration and real-time analytics.
   - [View profile](https://www.capterra.com.sg/software/29589/callcenternow)
   - [Compare vs Amazon Connect](https://www.capterra.com.sg/compare/29589/1017140/callcenternow/vs/amazon-connect)
4. **Readymode** — 4.6/5 (142 reviews) — Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates.
   - [View profile](https://www.capterra.com.sg/software/136728/Readymode)
   - [Compare vs Amazon Connect](https://www.capterra.com.sg/compare/136728/1017140/Readymode/vs/amazon-connect)
5. **LiveAgent** — 4.7/5 (1782 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Amazon Connect](https://www.capterra.com.sg/compare/102188/1017140/liveagent/vs/amazon-connect)
6. **CallHippo** — 4.4/5 (681 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.com.sg/software/159578/callhippo)
   - [Compare vs Amazon Connect](https://www.capterra.com.sg/compare/159578/1017140/callhippo/vs/amazon-connect)
7. **Nextiva** — 4.6/5 (916 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
   - [View profile](https://www.capterra.com.sg/software/175788/nextiva)
   - [Compare vs Amazon Connect](https://www.capterra.com.sg/compare/175788/1017140/nextiva/vs/amazon-connect)
8. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Amazon Connect](https://www.capterra.com.sg/compare/164283/1017140/zendesk/vs/amazon-connect)
9. **Aircall** — 4.2/5 (459 reviews) — Aircall is a solution that unifies customer channels, automates tasks, and offers insights to enhance sales and support operations.
   - [View profile](https://www.capterra.com.sg/software/144486/aircall)
   - [Compare vs Amazon Connect](https://www.capterra.com.sg/compare/144486/1017140/aircall/vs/amazon-connect)
10. **uContact** — 4.5/5 (81 reviews) — Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more\!\!
    - [View profile](https://www.capterra.com.sg/software/115213/ucontact)
    - [Compare vs Amazon Connect](https://www.capterra.com.sg/compare/115213/1017140/ucontact/vs/amazon-connect)
11. **Genesys Cloud CX** — 4.3/5 (263 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
    - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
    - [Compare vs Amazon Connect](https://www.capterra.com.sg/compare/21409/1017140/genesys-cloud/vs/amazon-connect)
12. **Five9** — 4.2/5 (481 reviews) — Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
    - [View profile](https://www.capterra.com.sg/software/132405/five9)
    - [Compare vs Amazon Connect](https://www.capterra.com.sg/compare/132405/1017140/five9/vs/amazon-connect)
13. **JustCall** — 4.1/5 (224 reviews) — AI-powered contact center software with smart routing, 24/7 AI Voice Agents, omnichannel messaging, and deep CRM integrations.
    - [View profile](https://www.capterra.com.sg/software/157853/justcall)
    - [Compare vs Amazon Connect](https://www.capterra.com.sg/compare/157853/1017140/justcall/vs/amazon-connect)
14. **3CX** — 4.4/5 (465 reviews) — 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry.
    - [View profile](https://www.capterra.com.sg/software/158704/3cx)
    - [Compare vs Amazon Connect](https://www.capterra.com.sg/compare/158704/1017140/3cx/vs/amazon-connect)
15. **Squaretalk** — 4.9/5 (102 reviews) — Squaretalk is an all-in-one contact center platform that increases lead engagement, contact rates, team performance and personalization
    - [View profile](https://www.capterra.com.sg/software/219046/squaretalk-matrix)
    - [Compare vs Amazon Connect](https://www.capterra.com.sg/compare/219046/1017140/squaretalk-matrix/vs/amazon-connect)

## Related Categories

- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Chatbot Software](https://www.capterra.com.sg/directory/32448/chatbot/software)
- [IVR Software](https://www.capterra.com.sg/directory/30231/ivr/software)
- [Predictive Dialer Software](https://www.capterra.com.sg/directory/30597/predictive-dialer/software)
- [Call Recording Software](https://www.capterra.com.sg/directory/30533/call-recording/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1017140/amazon-connect)
- [View Product Profile](https://www.capterra.com.sg/software/1017140/amazon-connect)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/1017140/amazon-connect> |
| de-AT | <https://www.capterra.at/alternatives/1017140/amazon-connect> |
| de-CH | <https://www.capterra.ch/alternatives/1017140/amazon-connect> |
| en | <https://www.capterra.com/p/234575/Amazon-Connect/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1017140/amazon-connect> |
| en-AU | <https://www.capterra.com.au/alternatives/1017140/amazon-connect> |
| en-CA | <https://www.capterra.ca/alternatives/1017140/amazon-connect> |
| en-GB | <https://www.capterra.co.uk/alternatives/1017140/amazon-connect> |
| en-IE | <https://www.capterra.ie/alternatives/1017140/amazon-connect> |
| en-IL | <https://www.capterra.co.il/alternatives/1017140/amazon-connect> |
| en-IN | <https://www.capterra.in/alternatives/1017140/amazon-connect> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1017140/amazon-connect> |
| en-SG | <https://www.capterra.com.sg/alternatives/1017140/amazon-connect> |
| en-ZA | <https://www.capterra.co.za/alternatives/1017140/amazon-connect> |
| fr | <https://www.capterra.fr/alternatives/1017140/amazon-connect> |
| fr-BE | <https://fr.capterra.be/alternatives/1017140/amazon-connect> |
| fr-CA | <https://fr.capterra.ca/alternatives/1017140/amazon-connect> |
| fr-LU | <https://www.capterra.lu/alternatives/1017140/amazon-connect> |
| pt | <https://www.capterra.com.br/alternatives/1017140/amazon-connect> |
| pt-PT | <https://www.capterra.pt/alternatives/1017140/amazon-connect> |

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