---
description: Get detailed information about Amazon Lex and how it can help you meet your business needs. Learn more about Amazon Lex price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Amazon Lex Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Amazon Lex](/software/1016994/amazon-lex) > [Amazon Lex Alternatives](https://www.capterra.com.sg/alternatives/1016994/amazon-lex)

# Alternatives to Amazon Lex

Canonical: https://www.capterra.com.sg/alternatives/1016994/amazon-lex

> Explore the top alternatives to Amazon Lex. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Chatbase** — 4.3/5 (73 reviews) — Chatbase is an AI chatbot builder that helps trains ChatGPT on data and lets businesses add a chat widget to their website.
   - [View profile](https://www.capterra.com.sg/software/1053300/chatbase)
   - [Compare vs Amazon Lex](https://www.capterra.com.sg/compare/1016994/1053300/amazon-lex/vs/chatbase)
2. **ChatGPT** — 4.4/5 (336 reviews) — ChatGPT is a natural language processing tool that leverages AI functionality and helps users converse with chatbots like humans.
   - [View profile](https://www.capterra.com.sg/software/1049484/chatgpt)
   - [Compare vs Amazon Lex](https://www.capterra.com.sg/compare/1016994/1049484/amazon-lex/vs/chatgpt)
3. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Amazon Lex](https://www.capterra.com.sg/compare/144040/1016994/tidio-chat/vs/amazon-lex)
4. **Botsonic** — 4.8/5 (79 reviews) — No-code chatbot building platform used to create \&amp; integrate custom GPT-powered AI chatbots into websites, WhatsApp, Slack \&amp; more.
   - [View profile](https://www.capterra.com.sg/software/1061327/botsonic)
   - [Compare vs Amazon Lex](https://www.capterra.com.sg/compare/1016994/1061327/amazon-lex/vs/botsonic)
5. **Wati** — 4.6/5 (202 reviews) — End-to-end WhatsApp API solution for mid-market \&amp; enterprises worldwide. Trusted by the fastest-growing brands in 190+ countries.
   - [View profile](https://www.capterra.com.sg/software/204314/wati)
   - [Compare vs Amazon Lex](https://www.capterra.com.sg/compare/204314/1016994/wati/vs/amazon-lex)
6. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
   - [View profile](https://www.capterra.com.sg/software/187541/tiledesk)
   - [Compare vs Amazon Lex](https://www.capterra.com.sg/compare/187541/1016994/tiledesk/vs/amazon-lex)
7. **Denser AI** — 5.0/5 (31 reviews) — Denser.AI provides an solution to build AI-Powered Search and Chat service using custom website or document data.
   - [View profile](https://www.capterra.com.sg/software/1064391/denser-ai)
   - [Compare vs Amazon Lex](https://www.capterra.com.sg/compare/1016994/1064391/amazon-lex/vs/denser-ai)
8. **ManyChat** — 4.6/5 (72 reviews) — Manychat is a automated messaging software that helps brands grow by facilitating two-way conversations on social media and SMS.
   - [View profile](https://www.capterra.com.sg/software/206636/manychat)
   - [Compare vs Amazon Lex](https://www.capterra.com.sg/compare/206636/1016994/manychat/vs/amazon-lex)
9. **Zipchat** — 4.8/5 (26 reviews) — Zipchat is the AI Agent for e-commerce — selling, supporting, and marketing automatically across channels with zero complexity.
   - [View profile](https://www.capterra.com.sg/software/1056535/zipchat)
   - [Compare vs Amazon Lex](https://www.capterra.com.sg/compare/1016994/1056535/amazon-lex/vs/zipchat)
10. **Crisp** — 4.6/5 (147 reviews) — Your all-in-one platform for multi-channel communication to improve your customers' relationship.
    - [View profile](https://www.capterra.com.sg/software/151292/crisp)
    - [Compare vs Amazon Lex](https://www.capterra.com.sg/compare/151292/1016994/crisp/vs/amazon-lex)
11. **ChatBot** — 4.6/5 (66 reviews) — ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels.
    - [View profile](https://www.capterra.com.sg/software/166420/chatbot)
    - [Compare vs Amazon Lex](https://www.capterra.com.sg/compare/166420/1016994/chatbot/vs/amazon-lex)
12. **Fin** — 4.6/5 (14 reviews) — Fin is the best performing AI Agent for customer service – automating complex queries and delivering high-quality support.
    - [View profile](https://www.capterra.com.sg/software/1077853/Fin)
    - [Compare vs Amazon Lex](https://www.capterra.com.sg/compare/1016994/1077853/amazon-lex/vs/Fin)
13. **Automatic Chat** — 5.0/5 (2 reviews) — Automatic Chat is the most powerful custom AI chatbot platform. Increase sales by 20%, get user insights, and save 50% on support time
    - [View profile](https://www.capterra.com.sg/software/1059270/automatic-chat)
    - [Compare vs Amazon Lex](https://www.capterra.com.sg/compare/1016994/1059270/amazon-lex/vs/automatic-chat)
14. **STAN AI** — 4.7/5 (13 reviews) — STAN AI is a virtual assistant designed to help property managers respond to homeowner inquiries, service requests, and bookings.
    - [View profile](https://www.capterra.com.sg/software/1052246/stan-ai)
    - [Compare vs Amazon Lex](https://www.capterra.com.sg/compare/1016994/1052246/amazon-lex/vs/stan-ai)
15. **Ada** — 4.7/5 (15 reviews) — Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across channels
    - [View profile](https://www.capterra.com.sg/software/164470/ada-support)
    - [Compare vs Amazon Lex](https://www.capterra.com.sg/compare/164470/1016994/ada-support/vs/amazon-lex)

## Related Categories

- [Conversational AI Platforms](https://www.capterra.com.sg/directory/31596/conversational-ai-platform/software)
- [Chatbot Software](https://www.capterra.com.sg/directory/32448/chatbot/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.com.sg/directory/30938/artificial-intelligence/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1016994/amazon-lex)
- [View Product Profile](https://www.capterra.com.sg/software/1016994/amazon-lex)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/234437/Amazon-Lex/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1016994/amazon-lex> |
| en-AU | <https://www.capterra.com.au/alternatives/1016994/amazon-lex> |
| en-CA | <https://www.capterra.ca/alternatives/1016994/amazon-lex> |
| en-GB | <https://www.capterra.co.uk/alternatives/1016994/amazon-lex> |
| en-IE | <https://www.capterra.ie/alternatives/1016994/amazon-lex> |
| en-IL | <https://www.capterra.co.il/alternatives/1016994/amazon-lex> |
| en-IN | <https://www.capterra.in/alternatives/1016994/amazon-lex> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1016994/amazon-lex> |
| en-SG | <https://www.capterra.com.sg/alternatives/1016994/amazon-lex> |
| en-ZA | <https://www.capterra.co.za/alternatives/1016994/amazon-lex> |

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