---
description: Get detailed information about VoiceAnalytics and how it can help you meet your business needs. Learn more about VoiceAnalytics price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VoiceAnalytics Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/32258/speech-analytics/software) > [VoiceAnalytics](/software/1014500/voiceanalytics) > [VoiceAnalytics Alternatives](https://www.capterra.com.sg/alternatives/1014500/voiceanalytics)

# Alternatives to VoiceAnalytics

Canonical: https://www.capterra.com.sg/alternatives/1014500/voiceanalytics

> Explore the top alternatives to VoiceAnalytics. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs VoiceAnalytics](https://www.capterra.com.sg/compare/102188/1014500/liveagent/vs/voiceanalytics)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs VoiceAnalytics](https://www.capterra.com.sg/compare/164283/1014500/zendesk/vs/voiceanalytics)
3. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs VoiceAnalytics](https://www.capterra.com.sg/compare/169505/1014500/zoho-desk/vs/voiceanalytics)
4. **Gladly** — 4.8/5 (140 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
   - [View profile](https://www.capterra.com.sg/software/156723/gladly)
   - [Compare vs VoiceAnalytics](https://www.capterra.com.sg/compare/156723/1014500/gladly/vs/voiceanalytics)
5. **XM for Customer Experience** — 4.6/5 (255 reviews) — Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.
   - [View profile](https://www.capterra.com.sg/software/152924/customer-frontlines)
   - [Compare vs VoiceAnalytics](https://www.capterra.com.sg/compare/152924/1014500/customer-frontlines/vs/voiceanalytics)
6. **Twilio** — 4.4/5 (513 reviews) — Twilio is a cloud communication platform that provides APIs for building voice, messaging, and video capabilities into applications.
   - [View profile](https://www.capterra.com.sg/software/180158/twilio-communications-platform)
   - [Compare vs VoiceAnalytics](https://www.capterra.com.sg/compare/180158/1014500/twilio-communications-platform/vs/voiceanalytics)
7. **Kustomer** — 4.7/5 (80 reviews) — Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences.
   - [View profile](https://www.capterra.com.sg/software/158128/kustomer)
   - [Compare vs VoiceAnalytics](https://www.capterra.com.sg/compare/158128/1014500/kustomer/vs/voiceanalytics)
8. **Five9** — 4.2/5 (487 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
   - [View profile](https://www.capterra.com.sg/software/132405/five9)
   - [Compare vs VoiceAnalytics](https://www.capterra.com.sg/compare/132405/1014500/five9/vs/voiceanalytics)
9. **Klearcom** — 4.8/5 (11 reviews) — Experience real-time toll and toll-free number testing with Klearcom’s single-test SaaS platform, fixed line/GSM, no installation.
   - [View profile](https://www.capterra.com.sg/software/1066714/klearcom)
   - [Compare vs VoiceAnalytics](https://www.capterra.com.sg/compare/1014500/1066714/voiceanalytics/vs/klearcom)
10. **RingCX** — 4.2/5 (263 reviews) — RingCX is an AI-powered contact center: simple to use and easy to deploy.
    - [View profile](https://www.capterra.com.sg/software/154951/ringcentral-contact-center)
    - [Compare vs VoiceAnalytics](https://www.capterra.com.sg/compare/154951/1014500/ringcentral-contact-center/vs/voiceanalytics)
11. **CTM** — 4.7/5 (159 reviews) — Listen live or record and transcribe phone calls to unlock data to confidently make customer experience \& sales coaching decisions.
    - [View profile](https://www.capterra.com.sg/software/152004/call-tracking-software)
    - [Compare vs VoiceAnalytics](https://www.capterra.com.sg/compare/152004/1014500/call-tracking-software/vs/voiceanalytics)
12. **3CX** — 4.4/5 (468 reviews) — 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry.
    - [View profile](https://www.capterra.com.sg/software/158704/3cx)
    - [Compare vs VoiceAnalytics](https://www.capterra.com.sg/compare/158704/1014500/3cx/vs/voiceanalytics)
13. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk orchestrates humans, AI workers, data, and governance across customer journeys to automate resolution.
    - [View profile](https://www.capterra.com.sg/software/132852/talkdesk)
    - [Compare vs VoiceAnalytics](https://www.capterra.com.sg/compare/132852/1014500/talkdesk/vs/voiceanalytics)
14. **inconnect** — 4.0/5 (20 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.com.sg/software/164772/omnichannel)
    - [Compare vs VoiceAnalytics](https://www.capterra.com.sg/compare/164772/1014500/omnichannel/vs/voiceanalytics)
15. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is now Verint CX Automation–expanded AI, deeper integrations, and the same focus on agent experience \& customer outcomes.
    - [View profile](https://www.capterra.com.sg/software/110588/calabrio-one-suite)
    - [Compare vs VoiceAnalytics](https://www.capterra.com.sg/compare/110588/1014500/calabrio-one-suite/vs/voiceanalytics)

## Related Categories

- [Speech Analytics Software](https://www.capterra.com.sg/directory/32258/speech-analytics/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1014500/voiceanalytics)
- [View Product Profile](https://www.capterra.com.sg/software/1014500/voiceanalytics)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/1014500/voiceanalytics> |
| de-AT | <https://www.capterra.at/alternatives/1014500/voiceanalytics> |
| de-CH | <https://www.capterra.ch/alternatives/1014500/voiceanalytics> |
| en | <https://www.capterra.com/p/231860/VoiceAnalytics/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1014500/voiceanalytics> |
| en-AU | <https://www.capterra.com.au/alternatives/1014500/voiceanalytics> |
| en-CA | <https://www.capterra.ca/alternatives/1014500/voiceanalytics> |
| en-GB | <https://www.capterra.co.uk/alternatives/1014500/voiceanalytics> |
| en-IE | <https://www.capterra.ie/alternatives/1014500/voiceanalytics> |
| en-IL | <https://www.capterra.co.il/alternatives/1014500/voiceanalytics> |
| en-IN | <https://www.capterra.in/alternatives/1014500/voiceanalytics> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1014500/voiceanalytics> |
| en-SG | <https://www.capterra.com.sg/alternatives/1014500/voiceanalytics> |
| en-ZA | <https://www.capterra.co.za/alternatives/1014500/voiceanalytics> |
| es | <https://www.capterra.es/alternatives/1014500/voiceanalytics> |
| es-AR | <https://www.capterra.com.ar/alternatives/1014500/voiceanalytics> |
| es-CL | <https://www.capterra.cl/alternatives/1014500/voiceanalytics> |
| es-CO | <https://www.capterra.co/alternatives/1014500/voiceanalytics> |
| es-CR | <https://www.capterra.co.cr/alternatives/1014500/voiceanalytics> |
| es-DO | <https://www.capterra.do/alternatives/1014500/voiceanalytics> |
| es-EC | <https://www.capterra.ec/alternatives/1014500/voiceanalytics> |
| es-MX | <https://www.capterra.mx/alternatives/1014500/voiceanalytics> |
| es-PA | <https://www.capterra.com.pa/alternatives/1014500/voiceanalytics> |
| es-PE | <https://www.capterra.pe/alternatives/1014500/voiceanalytics> |
| fr | <https://www.capterra.fr/alternatives/1014500/voiceanalytics> |
| fr-BE | <https://fr.capterra.be/alternatives/1014500/voiceanalytics> |
| fr-CA | <https://fr.capterra.ca/alternatives/1014500/voiceanalytics> |
| fr-LU | <https://www.capterra.lu/alternatives/1014500/voiceanalytics> |
| it | <https://www.capterra.it/alternatives/1014500/voiceanalytics> |
| ja | <https://www.capterra.jp/alternatives/1014500/voiceanalytics> |
| nl | <https://www.capterra.nl/alternatives/1014500/voiceanalytics> |
| nl-BE | <https://www.capterra.be/alternatives/1014500/voiceanalytics> |
| pl | <https://www.capterra.pl/alternatives/1014500/voiceanalytics> |
| pt | <https://www.capterra.com.br/alternatives/1014500/voiceanalytics> |
| pt-PT | <https://www.capterra.pt/alternatives/1014500/voiceanalytics> |
| tr | <https://www.capterra.web.tr/alternatives/1014500/voiceanalytics> |

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