---
description: Get detailed information about Video Call Center and how it can help you meet your business needs. Learn more about Video Call Center price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Video Call Center Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Video Call Center](/software/1013368/video-call-center) > [Video Call Center Alternatives](https://www.capterra.com.sg/alternatives/1013368/video-call-center)

# Alternatives to Video Call Center

Canonical: https://www.capterra.com.sg/alternatives/1013368/video-call-center

> Explore the top alternatives to Video Call Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Salesforce Sales Cloud** — 4.4/5 (18782 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.com.sg/software/61368/salesforce)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/61368/1013368/salesforce/vs/video-call-center)
2. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk offers a fully integrated call center built right into its support platform.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/164283/1013368/zendesk/vs/video-call-center)
3. **LiveAgent** — 4.7/5 (1781 reviews) — Award-winning call center and help desk software with AI features, easy to use from day one. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/102188/1013368/liveagent/vs/video-call-center)
4. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/124981/1013368/freshdesk/vs/video-call-center)
5. **LiveChat** — 4.6/5 (1723 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/62194/1013368/livechat/vs/video-call-center)
6. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/202528/1013368/milvus/vs/video-call-center)
7. **Zoho Desk** — 4.5/5 (2212 reviews) — Hook up your customer service number with Zoho Desk, make/receive calls in-app, and automate your telephony operations.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/169505/1013368/zoho-desk/vs/video-call-center)
8. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.com.sg/software/185973/helpdesk)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/185973/1013368/helpdesk/vs/video-call-center)
9. **Gladly** — 4.8/5 (139 reviews) — Gladly unifies voice, IVR, and AI into one seamless platform built to modernize call centers and drive loyalty at scale.
   - [View profile](https://www.capterra.com.sg/software/156723/gladly)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/156723/1013368/gladly/vs/video-call-center)
10. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Save time and reduce costs with innovations that reimagine your customer relationships.
    - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
    - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/136189/1013368/salesforce/vs/video-call-center)
11. **Zoho Assist** — 4.7/5 (1406 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.com.sg/software/181775/zoho-assist)
    - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/181775/1013368/zoho-assist/vs/video-call-center)
12. **JustCall** — 4.1/5 (224 reviews) — AI-powered contact center software with smart routing, 24/7 AI Voice Agents, omnichannel messaging, and deep CRM integrations.
    - [View profile](https://www.capterra.com.sg/software/157853/justcall)
    - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/157853/1013368/justcall/vs/video-call-center)
13. **Webex Suite** — 4.4/5 (7402 reviews) — Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform.
    - [View profile](https://www.capterra.com.sg/software/733/webex)
    - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/733/1013368/webex/vs/video-call-center)
14. **Yonyx** — 4.7/5 (258 reviews) — Decision tree driven interactive guides that plug into most CRM systems. Follow business processes in an interactive manner.
    - [View profile](https://www.capterra.com.sg/software/130406/agi-self-service)
    - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/130406/1013368/agi-self-service/vs/video-call-center)
15. **Superchat** — 4.8/5 (282 reviews) — Superchat gives businesses an easy way to communicate with customers and to create unique customer experiences.
    - [View profile](https://www.capterra.com.sg/software/210968/superchat)
    - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/210968/1013368/superchat/vs/video-call-center)

## Related Categories

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1013368/video-call-center)
- [View Product Profile](https://www.capterra.com.sg/software/1013368/video-call-center)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/1013368/video-call-center> |
| de-AT | <https://www.capterra.at/alternatives/1013368/video-call-center> |
| de-CH | <https://www.capterra.ch/alternatives/1013368/video-call-center> |
| en | <https://www.capterra.com/p/230553/Video-Call-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1013368/video-call-center> |
| en-AU | <https://www.capterra.com.au/alternatives/1013368/video-call-center> |
| en-CA | <https://www.capterra.ca/alternatives/1013368/video-call-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/1013368/video-call-center> |
| en-IE | <https://www.capterra.ie/alternatives/1013368/video-call-center> |
| en-IL | <https://www.capterra.co.il/alternatives/1013368/video-call-center> |
| en-IN | <https://www.capterra.in/alternatives/1013368/video-call-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1013368/video-call-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/1013368/video-call-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/1013368/video-call-center> |
| es | <https://www.capterra.es/alternatives/1013368/video-call-center> |
| es-AR | <https://www.capterra.com.ar/alternatives/1013368/video-call-center> |
| es-CL | <https://www.capterra.cl/alternatives/1013368/video-call-center> |
| es-CO | <https://www.capterra.co/alternatives/1013368/video-call-center> |
| es-CR | <https://www.capterra.co.cr/alternatives/1013368/video-call-center> |
| es-DO | <https://www.capterra.do/alternatives/1013368/video-call-center> |
| es-EC | <https://www.capterra.ec/alternatives/1013368/video-call-center> |
| es-MX | <https://www.capterra.mx/alternatives/1013368/video-call-center> |
| es-PA | <https://www.capterra.com.pa/alternatives/1013368/video-call-center> |
| es-PE | <https://www.capterra.pe/alternatives/1013368/video-call-center> |
| fr | <https://www.capterra.fr/alternatives/1013368/video-call-center> |
| fr-BE | <https://fr.capterra.be/alternatives/1013368/video-call-center> |
| fr-CA | <https://fr.capterra.ca/alternatives/1013368/video-call-center> |
| fr-LU | <https://www.capterra.lu/alternatives/1013368/video-call-center> |
| it | <https://www.capterra.it/alternatives/1013368/video-call-center> |
| nl | <https://www.capterra.nl/alternatives/1013368/video-call-center> |
| nl-BE | <https://www.capterra.be/alternatives/1013368/video-call-center> |
| pl | <https://www.capterra.pl/alternatives/1013368/video-call-center> |

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