---
description: Get detailed information about Video Call Center and how it can help you meet your business needs. Learn more about Video Call Center price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Video Call Center Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Video Call Center](/software/1013368/video-call-center) > [Video Call Center Alternatives](https://www.capterra.com.sg/alternatives/1013368/video-call-center)

# Alternatives to Video Call Center

Canonical: https://www.capterra.com.sg/alternatives/1013368/video-call-center

> Explore the top alternatives to Video Call Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (884 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.com.sg/software/169627/ringover)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/169627/1013368/ringover/vs/video-call-center)
2. **Sobot** — 4.9/5 (113 reviews) — Sobot offers a versatile platform that includes chatbot, live chat, voice support, ticketing systems, and the WhatsApp Business API.
   - [View profile](https://www.capterra.com.sg/software/1072329/Sobot)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/1013368/1072329/video-call-center/vs/Sobot)
3. **LiveAgent** — 4.7/5 (1787 reviews) — Award-winning call center and help desk software with AI features, easy to use from day one. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/102188/1013368/liveagent/vs/video-call-center)
4. **Amazon Connect** — 4.5/5 (96 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/1017140/amazon-connect)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/1013368/1017140/video-call-center/vs/amazon-connect)
5. **HoduCC** — 4.6/5 (96 reviews) — Predictive Dialer Software for inbound and outbound calls management. Key Features: Predictive Dialer, Auto Dialer, ACD, \& many more.
   - [View profile](https://www.capterra.com.sg/software/156136/hoducc)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/156136/1013368/hoducc/vs/video-call-center)
6. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/134775/1013368/incontact-call-center-software/vs/video-call-center)
7. **CallHippo** — 4.4/5 (688 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.com.sg/software/159578/callhippo)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/159578/1013368/callhippo/vs/video-call-center)
8. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/21409/1013368/genesys-cloud/vs/video-call-center)
9. **Gladly** — 4.8/5 (139 reviews) — Gladly unifies voice, IVR, and AI into one seamless platform built to modernize call centers and drive loyalty at scale.
   - [View profile](https://www.capterra.com.sg/software/156723/gladly)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/156723/1013368/gladly/vs/video-call-center)
10. **Five9** — 4.2/5 (484 reviews) — Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
    - [View profile](https://www.capterra.com.sg/software/132405/five9)
    - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/132405/1013368/five9/vs/video-call-center)
11. **Liberty Converse** — 4.8/5 (23 reviews) — Liberty Converse CX is the next-generation AI-powered contact centre solution that enables call centres to migrate easily to the cloud.
    - [View profile](https://www.capterra.com.sg/software/197657/liberty-converse)
    - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/197657/1013368/liberty-converse/vs/video-call-center)
12. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk offers a fully integrated call center built right into its support platform.
    - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
    - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/164283/1013368/zendesk/vs/video-call-center)
13. **XCALLY** — 4.8/5 (130 reviews) — Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.
    - [View profile](https://www.capterra.com.sg/software/136894/xcally)
    - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/136894/1013368/xcally/vs/video-call-center)
14. **uContact** — 4.5/5 (81 reviews) — All-in-On Contact Center Solution / Multichannel / Dialers: Predictive, Progressive, Power, Preview - IVR - SMS - Web Chat
    - [View profile](https://www.capterra.com.sg/software/115213/ucontact)
    - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/115213/1013368/ucontact/vs/video-call-center)
15. **Convoso** — 4.5/5 (395 reviews) — Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today.
    - [View profile](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer)
    - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/76768/1013368/cloud-predictive-dialer/vs/video-call-center)

## Related Categories

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1013368/video-call-center)
- [View Product Profile](https://www.capterra.com.sg/software/1013368/video-call-center)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/1013368/video-call-center> |
| de-AT | <https://www.capterra.at/alternatives/1013368/video-call-center> |
| de-CH | <https://www.capterra.ch/alternatives/1013368/video-call-center> |
| en | <https://www.capterra.com/p/230553/Video-Call-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1013368/video-call-center> |
| en-AU | <https://www.capterra.com.au/alternatives/1013368/video-call-center> |
| en-CA | <https://www.capterra.ca/alternatives/1013368/video-call-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/1013368/video-call-center> |
| en-IE | <https://www.capterra.ie/alternatives/1013368/video-call-center> |
| en-IL | <https://www.capterra.co.il/alternatives/1013368/video-call-center> |
| en-IN | <https://www.capterra.in/alternatives/1013368/video-call-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1013368/video-call-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/1013368/video-call-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/1013368/video-call-center> |
| es | <https://www.capterra.es/alternatives/1013368/video-call-center> |
| es-AR | <https://www.capterra.com.ar/alternatives/1013368/video-call-center> |
| es-CL | <https://www.capterra.cl/alternatives/1013368/video-call-center> |
| es-CO | <https://www.capterra.co/alternatives/1013368/video-call-center> |
| es-CR | <https://www.capterra.co.cr/alternatives/1013368/video-call-center> |
| es-DO | <https://www.capterra.do/alternatives/1013368/video-call-center> |
| es-EC | <https://www.capterra.ec/alternatives/1013368/video-call-center> |
| es-MX | <https://www.capterra.mx/alternatives/1013368/video-call-center> |
| es-PA | <https://www.capterra.com.pa/alternatives/1013368/video-call-center> |
| es-PE | <https://www.capterra.pe/alternatives/1013368/video-call-center> |
| fr | <https://www.capterra.fr/alternatives/1013368/video-call-center> |
| fr-BE | <https://fr.capterra.be/alternatives/1013368/video-call-center> |
| fr-CA | <https://fr.capterra.ca/alternatives/1013368/video-call-center> |
| fr-LU | <https://www.capterra.lu/alternatives/1013368/video-call-center> |
| it | <https://www.capterra.it/alternatives/1013368/video-call-center> |
| nl | <https://www.capterra.nl/alternatives/1013368/video-call-center> |
| nl-BE | <https://www.capterra.be/alternatives/1013368/video-call-center> |
| pl | <https://www.capterra.pl/alternatives/1013368/video-call-center> |

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