---
description: Get detailed information about Video Call Center and how it can help you meet your business needs. Learn more about Video Call Center price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Video Call Center Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Video Call Center](/software/1013368/video-call-center) > [Video Call Center Alternatives](https://www.capterra.com.sg/alternatives/1013368/video-call-center)

# Alternatives to Video Call Center

Canonical: https://www.capterra.com.sg/alternatives/1013368/video-call-center

> Explore the top alternatives to Video Call Center. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk offers a fully integrated call center built right into its support platform.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/164283/1013368/zendesk/vs/video-call-center)
2. **Freshdesk** — 4.5/5 (3487 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/124981/1013368/freshdesk/vs/video-call-center)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning call center and help desk software with AI features, easy to use from day one. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/102188/1013368/liveagent/vs/video-call-center)
4. **Salesforce Sales Cloud** — 4.4/5 (18812 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.com.sg/software/61368/salesforce)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/61368/1013368/salesforce/vs/video-call-center)
5. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/62194/1013368/livechat/vs/video-call-center)
6. **Milvus** — 4.8/5 (298 reviews) — A unified Help Desk, Service Desk, and IT management platform integrating omnichannel support, smart inventory, and AI for MSPs and IT
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/202528/1013368/milvus/vs/video-call-center)
7. **Zoho Desk** — 4.5/5 (2216 reviews) — Hook up your customer service number with Zoho Desk, make/receive calls in-app, and automate your telephony operations.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/169505/1013368/zoho-desk/vs/video-call-center)
8. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk.com is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.com.sg/software/185973/helpdesk)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/185973/1013368/helpdesk/vs/video-call-center)
9. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Save time and reduce costs with innovations that reimagine your customer relationships.
   - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
   - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/136189/1013368/salesforce/vs/video-call-center)
10. **Gladly** — 4.8/5 (140 reviews) — Gladly unifies voice, IVR, and AI into one seamless platform built to modernize call centers and drive loyalty at scale.
    - [View profile](https://www.capterra.com.sg/software/156723/gladly)
    - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/156723/1013368/gladly/vs/video-call-center)
11. **Superchat** — 4.8/5 (316 reviews) — Superchat gives businesses an easy way to communicate with customers and to create unique customer experiences.
    - [View profile](https://www.capterra.com.sg/software/210968/superchat)
    - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/210968/1013368/superchat/vs/video-call-center)
12. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
    - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
    - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/144040/1013368/tidio-chat/vs/video-call-center)
13. **Webex Suite** — 4.4/5 (7416 reviews) — Cloud-based collaboration suite combining meetings, messaging, calling, polling, webinars, whiteboarding, and video messaging in one.
    - [View profile](https://www.capterra.com.sg/software/733/webex)
    - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/733/1013368/webex/vs/video-call-center)
14. **Yonyx** — 4.7/5 (259 reviews) — Decision tree driven interactive guides that plug into most CRM systems. Follow business processes in an interactive manner.
    - [View profile](https://www.capterra.com.sg/software/130406/agi-self-service)
    - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/130406/1013368/agi-self-service/vs/video-call-center)
15. **Zoho Assist** — 4.7/5 (1496 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.com.sg/software/181775/zoho-assist)
    - [Compare vs Video Call Center](https://www.capterra.com.sg/compare/181775/1013368/zoho-assist/vs/video-call-center)

## Related Categories

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1013368/video-call-center)
- [View Product Profile](https://www.capterra.com.sg/software/1013368/video-call-center)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/1013368/video-call-center> |
| de-AT | <https://www.capterra.at/alternatives/1013368/video-call-center> |
| de-CH | <https://www.capterra.ch/alternatives/1013368/video-call-center> |
| en | <https://www.capterra.com/p/230553/Video-Call-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1013368/video-call-center> |
| en-AU | <https://www.capterra.com.au/alternatives/1013368/video-call-center> |
| en-CA | <https://www.capterra.ca/alternatives/1013368/video-call-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/1013368/video-call-center> |
| en-IE | <https://www.capterra.ie/alternatives/1013368/video-call-center> |
| en-IL | <https://www.capterra.co.il/alternatives/1013368/video-call-center> |
| en-IN | <https://www.capterra.in/alternatives/1013368/video-call-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1013368/video-call-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/1013368/video-call-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/1013368/video-call-center> |
| es | <https://www.capterra.es/alternatives/1013368/video-call-center> |
| es-AR | <https://www.capterra.com.ar/alternatives/1013368/video-call-center> |
| es-CL | <https://www.capterra.cl/alternatives/1013368/video-call-center> |
| es-CO | <https://www.capterra.co/alternatives/1013368/video-call-center> |
| es-CR | <https://www.capterra.co.cr/alternatives/1013368/video-call-center> |
| es-DO | <https://www.capterra.do/alternatives/1013368/video-call-center> |
| es-EC | <https://www.capterra.ec/alternatives/1013368/video-call-center> |
| es-MX | <https://www.capterra.mx/alternatives/1013368/video-call-center> |
| es-PA | <https://www.capterra.com.pa/alternatives/1013368/video-call-center> |
| es-PE | <https://www.capterra.pe/alternatives/1013368/video-call-center> |
| fr | <https://www.capterra.fr/alternatives/1013368/video-call-center> |
| fr-BE | <https://fr.capterra.be/alternatives/1013368/video-call-center> |
| fr-CA | <https://fr.capterra.ca/alternatives/1013368/video-call-center> |
| fr-LU | <https://www.capterra.lu/alternatives/1013368/video-call-center> |
| it | <https://www.capterra.it/alternatives/1013368/video-call-center> |
| nl | <https://www.capterra.nl/alternatives/1013368/video-call-center> |
| nl-BE | <https://www.capterra.be/alternatives/1013368/video-call-center> |
| pl | <https://www.capterra.pl/alternatives/1013368/video-call-center> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Video Call Center","description":"See our list of Video Call Center alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/1013368/video-call-center","about":{"@id":"https://www.capterra.com.sg/alternatives/1013368/video-call-center#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/1013368/video-call-center#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/alternatives/1013368/video-call-center#webpage","mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/1013368/video-call-center#software"},"publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.capterra.com.sg/#website"}},{"name":"Video Call Center","url":"https://www.capterra.com.sg/software/1013368/video-call-center","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/1013368/video-call-center#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"Video Call Center","position":3,"item":"/software/1013368/video-call-center","@type":"ListItem"},{"name":"Video Call Center Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/1013368/video-call-center","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/alternatives/1013368/video-call-center#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Video Call Center Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Zendesk Suite","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.com.sg/software/164283/zendesk","@type":"ListItem"},{"name":"Freshdesk","position":2,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.capterra.com.sg/software/124981/freshdesk","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"Salesforce Sales Cloud","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f11ea590-5812-4ce0-a108-3837d065513d.png","url":"https://www.capterra.com.sg/software/61368/salesforce","@type":"ListItem"},{"name":"LiveChat","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.com.sg/software/62194/livechat","@type":"ListItem"},{"name":"Milvus","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.capterra.com.sg/software/202528/milvus","@type":"ListItem"},{"name":"Zoho Desk","position":7,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.capterra.com.sg/software/169505/zoho-desk","@type":"ListItem"},{"name":"HelpDesk","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/530d447b-5555-4e1c-b09d-e4dcf17dbec2.png","url":"https://www.capterra.com.sg/software/185973/helpdesk","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.com.sg/software/136189/salesforce","@type":"ListItem"},{"name":"Gladly","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.capterra.com.sg/software/156723/gladly","@type":"ListItem"},{"name":"Superchat","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ea6b7f5-5aff-4f37-9f16-8dad13fd09bd.png","url":"https://www.capterra.com.sg/software/210968/superchat","@type":"ListItem"},{"name":"Tidio","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.com.sg/software/144040/tidio-chat","@type":"ListItem"},{"name":"Webex Suite","position":13,"image":"https://images.g2crowd.com/uploads/product/image/ced7ac8079efaa2bfefdea53d11f54bb/cisco-webex-suite.png","url":"https://www.capterra.com.sg/software/733/webex","@type":"ListItem"},{"name":"Yonyx","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b307d20-0f07-43d7-ab02-81646f8bb34c.png","url":"https://www.capterra.com.sg/software/130406/agi-self-service","@type":"ListItem"},{"name":"Zoho Assist","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f6275ea1-8489-4f86-a030-526d3e2ae20e.jpeg","url":"https://www.capterra.com.sg/software/181775/zoho-assist","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/alternatives/1013368/video-call-center#itemlist","numberOfItems":15}
</script>