---
description: Get detailed information about CSAT.AI and how it can help you meet your business needs. Learn more about CSAT.AI price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CSAT.AI Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [CSAT.AI](/software/1013294/csatai) > [CSAT.AI Alternatives](https://www.capterra.com.sg/alternatives/1013294/csatai)

# Alternatives to CSAT.AI

Canonical: https://www.capterra.com.sg/alternatives/1013294/csatai

> Explore the top alternatives to CSAT.AI. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs CSAT.AI](https://www.capterra.com.sg/compare/102188/1013294/liveagent/vs/csatai)
2. **CloudTalk** — 4.4/5 (271 reviews) — CloudTalk is an AI-powered, cloud-based call center software for sales and customer service teams. Start your FREE 14-day trial today\!
   - [View profile](https://www.capterra.com.sg/software/182004/cloudtalk)
   - [Compare vs CSAT.AI](https://www.capterra.com.sg/compare/182004/1013294/cloudtalk/vs/csatai)
3. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs CSAT.AI](https://www.capterra.com.sg/compare/169505/1013294/zoho-desk/vs/csatai)
4. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
   - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
   - [Compare vs CSAT.AI](https://www.capterra.com.sg/compare/136189/1013294/salesforce/vs/csatai)
5. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs CSAT.AI](https://www.capterra.com.sg/compare/21409/1013294/genesys-cloud/vs/csatai)
6. **Five9** — 4.2/5 (487 reviews) — Cloud CX Solution with Practical AI- Inbound, Outbound, ACD, IVR, CTI, Chat, Email, Social, Call Recording, and CRM Integration.
   - [View profile](https://www.capterra.com.sg/software/132405/five9)
   - [Compare vs CSAT.AI](https://www.capterra.com.sg/compare/132405/1013294/five9/vs/csatai)
7. **Sprinklr** — 4.2/5 (94 reviews) — Manage all of your enterprise’s digital customer experiences in one place with Sprinklr—the world’s only Unified-CXM platform.
   - [View profile](https://www.capterra.com.sg/software/131274/sprinklr-platform)
   - [Compare vs CSAT.AI](https://www.capterra.com.sg/compare/131274/1013294/sprinklr-platform/vs/csatai)
8. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs CSAT.AI](https://www.capterra.com.sg/compare/134775/1013294/incontact-call-center-software/vs/csatai)
9. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk orchestrates humans, AI workers, data, and governance across customer journeys to automate resolution.
   - [View profile](https://www.capterra.com.sg/software/132852/talkdesk)
   - [Compare vs CSAT.AI](https://www.capterra.com.sg/compare/132852/1013294/talkdesk/vs/csatai)
10. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
    - [View profile](https://www.capterra.com.sg/software/192052/servicenow-customer-service-management)
    - [Compare vs CSAT.AI](https://www.capterra.com.sg/compare/192052/1013294/servicenow-customer-service-management/vs/csatai)
11. **XM for Customer Experience** — 4.6/5 (255 reviews) — Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.
    - [View profile](https://www.capterra.com.sg/software/152924/customer-frontlines)
    - [Compare vs CSAT.AI](https://www.capterra.com.sg/compare/152924/1013294/customer-frontlines/vs/csatai)
12. **inconnect** — 4.0/5 (20 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.com.sg/software/164772/omnichannel)
    - [Compare vs CSAT.AI](https://www.capterra.com.sg/compare/164772/1013294/omnichannel/vs/csatai)
13. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience.
    - [View profile](https://www.capterra.com.sg/software/145004/nextiva-call-center)
    - [Compare vs CSAT.AI](https://www.capterra.com.sg/compare/145004/1013294/nextiva-call-center/vs/csatai)
14. **Bright Pattern** — 4.8/5 (104 reviews) — Leading provider of AI-powered omnichannel cloud contact center software.
    - [View profile](https://www.capterra.com.sg/software/130369/bright-pattern)
    - [Compare vs CSAT.AI](https://www.capterra.com.sg/compare/130369/1013294/bright-pattern/vs/csatai)
15. **Dixa** — 4.3/5 (20 reviews) — Dixa is a conversational customer service platform that unifies phone, email, chat and messaging apps in one easy-to-use dashboard.
    - [View profile](https://www.capterra.com.sg/software/159488/dixa)
    - [Compare vs CSAT.AI](https://www.capterra.com.sg/compare/159488/1013294/dixa/vs/csatai)

## Related Categories

- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)
- [Quality Management Software](https://www.capterra.com.sg/directory/30099/quality-management/software)
- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Customer Satisfaction Software](https://www.capterra.com.sg/directory/30541/customer-satisfaction/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1013294/csatai)
- [View Product Profile](https://www.capterra.com.sg/software/1013294/csatai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/230471/CSATAI/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1013294/csatai> |
| en-AU | <https://www.capterra.com.au/alternatives/1013294/csatai> |
| en-CA | <https://www.capterra.ca/alternatives/1013294/csatai> |
| en-GB | <https://www.capterra.co.uk/alternatives/1013294/csatai> |
| en-IE | <https://www.capterra.ie/alternatives/1013294/csatai> |
| en-IL | <https://www.capterra.co.il/alternatives/1013294/csatai> |
| en-IN | <https://www.capterra.in/alternatives/1013294/csatai> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1013294/csatai> |
| en-SG | <https://www.capterra.com.sg/alternatives/1013294/csatai> |
| en-ZA | <https://www.capterra.co.za/alternatives/1013294/csatai> |

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