---
description: Get detailed information about NovelVox Unified Agent Desktop and how it can help you meet your business needs. Learn more about NovelVox Unified Agent Desktop price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: NovelVox Unified Agent Desktop Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [NovelVox Unified Agent Desktop](/software/1013067/novelvox-unified-agent-desktop) > [NovelVox Unified Agent Desktop Alternatives](https://www.capterra.com.sg/alternatives/1013067/novelvox-unified-agent-desktop)

# Alternatives to NovelVox Unified Agent Desktop

Canonical: https://www.capterra.com.sg/alternatives/1013067/novelvox-unified-agent-desktop

> Explore the top alternatives to NovelVox Unified Agent Desktop. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (871 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.com.sg/software/169627/ringover)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.com.sg/compare/169627/1013067/ringover/vs/novelvox-unified-agent-desktop)
2. **Convoso** — 4.5/5 (387 reviews) — Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today.
   - [View profile](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.com.sg/compare/76768/1013067/cloud-predictive-dialer/vs/novelvox-unified-agent-desktop)
3. **DialedIn CCaaS** — 4.8/5 (324 reviews) — DialedIn call center software automates and optimizes operations with seamless integration and flexible pricing for every business.
   - [View profile](https://www.capterra.com.sg/software/29589/callcenternow)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.com.sg/compare/29589/1013067/callcenternow/vs/novelvox-unified-agent-desktop)
4. **Readymode** — 4.6/5 (142 reviews) — Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates.
   - [View profile](https://www.capterra.com.sg/software/136728/Readymode)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.com.sg/compare/136728/1013067/Readymode/vs/novelvox-unified-agent-desktop)
5. **LiveAgent** — 4.7/5 (1781 reviews) — Award-winning call center and help desk software with AI features, easy to use from day one. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.com.sg/compare/102188/1013067/liveagent/vs/novelvox-unified-agent-desktop)
6. **Nextiva** — 4.6/5 (916 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
   - [View profile](https://www.capterra.com.sg/software/175788/nextiva)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.com.sg/compare/175788/1013067/nextiva/vs/novelvox-unified-agent-desktop)
7. **CallHippo** — 4.4/5 (680 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.com.sg/software/159578/callhippo)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.com.sg/compare/159578/1013067/callhippo/vs/novelvox-unified-agent-desktop)
8. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk offers a fully integrated call center built right into its support platform.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.com.sg/compare/164283/1013067/zendesk/vs/novelvox-unified-agent-desktop)
9. **Wildix** — 4.7/5 (209 reviews) — Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.
   - [View profile](https://www.capterra.com.sg/software/218251/wildix)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.com.sg/compare/218251/1013067/wildix/vs/novelvox-unified-agent-desktop)
10. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is an fully integrated workforce optimization solution for a comprehensive customer engagement strategy.
    - [View profile](https://www.capterra.com.sg/software/110588/calabrio-one-suite)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.com.sg/compare/110588/1013067/calabrio-one-suite/vs/novelvox-unified-agent-desktop)
11. **Amazon Connect** — 4.5/5 (93 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
    - [View profile](https://www.capterra.com.sg/software/1017140/amazon-connect)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.com.sg/compare/1013067/1017140/novelvox-unified-agent-desktop/vs/amazon-connect)
12. **Freshdesk** — 4.5/5 (3426 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
    - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.com.sg/compare/124981/1013067/freshdesk/vs/novelvox-unified-agent-desktop)
13. **XCALLY** — 4.8/5 (130 reviews) — Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.
    - [View profile](https://www.capterra.com.sg/software/136894/xcally)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.com.sg/compare/136894/1013067/xcally/vs/novelvox-unified-agent-desktop)
14. **Aircall** — 4.2/5 (459 reviews) — AI-powered call center software for customer-centric teams. Easily integrate with 250+ CRMs and other business tools to grow your busin
    - [View profile](https://www.capterra.com.sg/software/144486/aircall)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.com.sg/compare/144486/1013067/aircall/vs/novelvox-unified-agent-desktop)
15. **Gladly** — 4.8/5 (139 reviews) — Gladly unifies voice, IVR, and AI into one seamless platform built to modernize call centers and drive loyalty at scale.
    - [View profile](https://www.capterra.com.sg/software/156723/gladly)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.com.sg/compare/156723/1013067/gladly/vs/novelvox-unified-agent-desktop)

## Related Categories

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/1013067/novelvox-unified-agent-desktop)
- [View Product Profile](https://www.capterra.com.sg/software/1013067/novelvox-unified-agent-desktop)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/230210/NovelVox-Unified-Agent-Desktop/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1013067/novelvox-unified-agent-desktop> |
| en-AU | <https://www.capterra.com.au/alternatives/1013067/novelvox-unified-agent-desktop> |
| en-CA | <https://www.capterra.ca/alternatives/1013067/novelvox-unified-agent-desktop> |
| en-GB | <https://www.capterra.co.uk/alternatives/1013067/novelvox-unified-agent-desktop> |
| en-IE | <https://www.capterra.ie/alternatives/1013067/novelvox-unified-agent-desktop> |
| en-IL | <https://www.capterra.co.il/alternatives/1013067/novelvox-unified-agent-desktop> |
| en-IN | <https://www.capterra.in/alternatives/1013067/novelvox-unified-agent-desktop> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1013067/novelvox-unified-agent-desktop> |
| en-SG | <https://www.capterra.com.sg/alternatives/1013067/novelvox-unified-agent-desktop> |
| en-ZA | <https://www.capterra.co.za/alternatives/1013067/novelvox-unified-agent-desktop> |
| fr | <https://www.capterra.fr/alternatives/1013067/novelvox-unified-agent-desktop> |
| fr-BE | <https://fr.capterra.be/alternatives/1013067/novelvox-unified-agent-desktop> |
| fr-CA | <https://fr.capterra.ca/alternatives/1013067/novelvox-unified-agent-desktop> |
| fr-LU | <https://www.capterra.lu/alternatives/1013067/novelvox-unified-agent-desktop> |
| ja | <https://www.capterra.jp/alternatives/1013067/novelvox-unified-agent-desktop> |

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